About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Homebased – Travel to sites around the UK
Permanent, Full Time
Up to £55,000 per annum + Car
As Digital Project Manager you will be responsible for successfully delivering IT projects and work packages, including supporting pre-sales, analysis, cross functional development as well as systems integration. You will own the delivery of the IT solution and ultimately be responsible for the delivery to time, cost, and quality of the IT solution. You will oversee all internal delivery teams as well as any external partners/suppliers delivering as part of the IT project.
You will work in conjunction with the Business Unit (BU) Delivery Partner and Solution Architects to develop solutions that require delivery as part of BU IT roadmaps and will maintain strong working relationships with other stakeholders across Serco to ensure compliance.
Your main responsibilities:
- Ensure that IT deliverables are to the required standard of quality, within the constraints of time, cost and quality as defined as part of IT Project Initiation Document (PID)
- Responsible for overall progress and use of resources, and initiation of corrective action where required
- Compliance with all PMO Governance processes and procedures, e.g. Stage Gate Reviews, status reporting, budgets, lessons learned, etc.
- Responsible for managing budgets, providing accurate financial trackers/workbooks in line with the Serco financial cycle
- Manage delivery partners/suppliers to ensure they deliver in accordance with the contract (SLA’s)
- Responsible for planning Service Acceptance and working with Operations team to ensure ready-for-service is achieved
- Ensure working and current documentation is stored in a location that’s accessible by team members during the project (e.g. SharePoint)
- Support project boards as required by the business, chairing delivery team meetings (or Scrums) as required.
What you’ll need to do the role:
- You will have significant experience of IT project management, ideally within a government setting
- Strong experience in dealing with senior business users, determining delivery scope and priorities as well as resolving issues
- Skills and knowledge acquired through Development, Technical Design, or Technical Project Management.
- Good understanding and knowledge of Project Management, Change Management
- Proven history and track record of completing quality IT projects on time, as well as a proven track record in coaching and mentoring others to success
- Proven ability to plan IT projects, building delivery backlogs, progress monitoring including budget control and milestone control, as well as issue and risk management
- Experience managing teams delivering IT projects and involving multiple software application integrators
- Must be willing to undergo BPSS security clearance. In some cases, SC may be required Current Prince 2 Practitioner (or equivalent, e.g. APM) certification
What we offer
- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- Up to 25 days annual leave plus bank holidays
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
