Total 13 customer service job vacancies in borehamwood wd6 1wa

Service Advisor
Location: Borehamwood
Hours - Monday - Friday, 8 am - 6 pm, 1 in 3 Saturdays, 8.30 am - 1 pm
Salary: Up to £30,000 + Uncapped Bonus
Ref: OC19026

We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Borehamwood. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

Benefits
* Company Pension
* Performance Bonus
* Company Benefits Scheme
* Long Service Holiday Reward
* Enhanced Maternity Policy
* Share Save Options
* Your Birthday Off

Service Advisor Responsibilities:
* Ensure the highest levels of customer service and satisfaction
* Ensure all customer enquiries are answered promptly and professionally
* Provide advice and support to customers regarding their vehicle
* Ensure all paperwork is completed accurately and efficiently
* Liaise with the workshop to ensure customer requirements are met
* Maintain a high standard of housekeeping
* Ensure all company processes and procedures are adhered to

Service Advisor Skills:
* Excellent customer service skills
* Good communication and interpersonal skills
* Good administration skills
* Ability to work well under pressure
* Good time management
* Ability to use Microsoft Office Suite and other computer systems

Consultant - Yvonne Martin - Octane Recruitment
INDAS
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Service Advisor
Location: Borehamwood
Hours - Monday - Friday, 8 am - 6 pm, 1 in 3 Saturdays, 8.30 am - 1 pm
Salary: Up to £30,000 + Uncapped Bonus
Ref: OC19026

We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Borehamwood. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

Benefits
* Company Pension
* Performance Bonus
* Company Benefits Scheme
* Long Service Holiday Reward
* Enhanced Maternity Policy
* Share Save Options
* Your Birthday Off

Service Advisor Responsibilities:
* Ensure the highest levels of customer service and satisfaction
* Ensure all customer enquiries are answered promptly and professionally
* Provide advice and support to customers regarding their vehicle
* Ensure all paperwork is completed accurately and efficiently
* Liaise with the workshop to ensure customer requirements are met
* Maintain a high standard of housekeeping
* Ensure all company processes and procedures are adhered to

Service Advisor Skills:
* Excellent customer service skills
* Good communication and interpersonal skills
* Good administration skills
* Ability to work well under pressure
* Good time management
* Ability to use Microsoft Office Suite and other computer systems

Consultant - Yvonne Martin - Octane Recruitment
INDAS
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Role overview

Package: Competitive salary with excellent benefits including 24 holiday days (plus your birthday) 2 days off for charity work,
Group life assurance and private medical insurance



Location: We offer the opportunity to work completely from home within the UK, be office based in Borehamwood, or split your time
between home and office.



Full Time: 37.5 hours per week, Monday – Friday between the hours of 8am – 6pm on a weekly rotating shift pattern. Some weekend
work will be required on a rota basis.



Start Date: 18th November 2024



What we look for in you as a Telephone Customer Service Agent

* Previous experience providing customer service via phone is essential.
* As you’ll be working to KPI’s, experience working within a targeted environment would be an advantage
* Often, you’ll be supporting our customers when their pet is injured or unwell, empathy and professionalism are required as is a
high level of resilience and patience
* Within this busy repetitive role you’ll need to be organised and motivated, with good attention to detail

* Able to easily work from home with a quiet space and good internet connection




What you`ll get up to as a Telephone Customer Service Agent

To give you an idea what to expect, you`ll be:

* Taking inbound calls from our existing customers providing patient friendly first line assistance with routine enquiries
including how to make a claim, policy cover, changes to customer details and payment queries
* Working within a busy, and at times challenging role, patience and consistency will be key
* Upskilling to support other operational areas with various customer queries via telephone, live chat and email
* Taking part in an in-depth induction and training programme to ensure you’re a technical expert when it comes to answering
customer queries




What we are all about!

Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in
the UK.

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was
set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. PPG’s ambition is to create the leading pet
insurance and health services platform globally.

Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office,
we’ve doubled the size of our business. We have ambitious growth plans through UK and European partnerships, and own brand and a
clear vision for the development of our customer and partner proposition.

Not only do we have big ambitions for innovation, customer experience and growth, we also pride ourselves on being a great place
to work. We know not everyone works best confined to the four walls of the office, which is why we embrace hybrid working. Our
teams come together to collaborate in the office when needed, but we also have the space and the freedom to work from home. We
believe people should have the best of both worlds to foster creativity, social connections, shared learning autonomy and
productivity. It helps support a good work-life balance, and it’s the way we want to be.




We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal
opportunities for all staff.



We offer accessibility help with application forms which is available via the jobs page of our website.



As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a
credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to
evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.



Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date.
Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.




Phone Agent | Contact Centre | Call Centre | Customer Support | Client Support | Insurance

Company Description

Holroyd Howe Haberdashers School for Girls

Term Time (41.2 weeks)

6:30-15:00

40 hours per week

£11.44 per hour

Start Date as soon as possible

Must drive due to remote location or get to Elstree & Borehamwood station and transport will be provided

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Food Service Assistant we’re looking for?

If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!

Job Description

The essential ingredient at the heart of our business is our people so we are searching for an experienced Food Service Assistant with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.

As a Food Service Assistant you will…

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

Qualifications

• Ideally have experience working within Education catering
• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

There are many advantages to working for us and we provide our employees with bespoke benefits which include:

• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels
• Reward & recognition schemes
• People awards to celebrate our employees
• Work/life balance
• Employee Benefits Platform
• Employee Assistance Program
• Recommend a friend scheme
• Company sick pay scheme
• Prestigious working environments
• Team events scheduled throughout the year
• 28 Holiday days inclusive of bank holidays
• Pension scheme
• Competitive salary

We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

IND3

Customer Service Advisor

Salary: Upto £26,000 p/a
Location: Bingley, West Yorkshire

Full Time Opportunity - Monday to Friday

The Customer Service Advisor will receive amazing benefits:

• 33 Holidays as standard
• Free Parking
• Training and Development opportunities
• Flexibility where required

We are currently representing an innovative and forward-thinking company based in Bingley, who are looking to grow their team within the Customer Service Department.

An ideal opportunity for the right person who wants to get into a future proof industry with career prospects based on your performance and success. You will gain expertise in technical customer service support, providing right first time service to their customer base.

The Key Duties of the Customer Service Advisor

• Inputting information and logging conversations on CRM
• Dealing with customer enquiries
• Provide technical knowledge about the product with training provided

The Key Requirements of the Customer Service Advisor

• Minimum 1 years' experience within a customer facing role beneficial
• Passionate about building relationships with customers

If you are interested in the role, and want to know more, please apply or call the Leeds CCD Team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you a highly skilled and motivated individual who can work on your own and as part of a team? Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects?

Then read on........We are looking for a Bingo Field Serivce Engineer to cover our clubs in and around the London. You will play a key role in managing the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance, maximising profit through continuous improvement.

In return your benefits are:


33 days annual leave (including bank holidays)
Options to buy additional leave
Annual company bonus scheme
Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
Buzz Brights Apprenticeships
Buzz Learning our digital learning platform with access to 100s of online courses
Refer a friend scheme
Life assurance
Company pension


Your tasks and responsibilities:

Installation and Setup: Install, configure, and set up IT hardware and slot machines according to manufacturer specifications and regulatory requirements.

Maintenance and Repair: Conduct routine maintenance checks, diagnose malfunctions, and perform necessary repairs to ensure optimal performance and minimize downtime.

Troubleshooting: Utilise diagnostic tools and technical manuals to identify and resolve issues related to hardware, software, and peripheral components of IT hardware and slot machines.

Customer Support: Respond promptly to service incidents and inquiries from club staff, providing technical assistance, guidance, and training as needed.

Preventive Maintenance: Implement preventive maintenance schedules to proactively address potential issues and prolong the lifespan of our IT hardware and slot machines.

Compliance and Regulations: Ensure adherence to gaming regulations, safety standards, and industry best practices in all service and maintenance activities.

Documentation and Reporting: Maintain accurate records of service activities, including maintenance logs, repair reports, and inventory management to facilitate tracking and analysis.

Product Knowledge: Stay updated on the latest advancements, features, and technologies in IT hardware and slot machines systems to enhance troubleshooting capabilities and service quality.

Team Collaboration: Coordinate with internal teams, including IT support, central engineering, and the IT service desk, to resolve complex issues and improve overall service delivery.

Customer Relationship Management: Build strong relationships with club colleagues, managers, and regional management by delivering reliable service, demonstrating professionalism, and fostering trust.

Health & Safety: Ensure adherence to company Health & Safety policies.

You will aim to achieve

As a Field Service Engineer specialising in Slot Machines, you will be responsible for ensuring the smooth operation, maintenance, and repair of IT hardware and slot machines installed in our clubs. Your expertise will be crucial in troubleshooting technical issues, providing timely resolutions, and delivering exceptional customer service to maintain high levels of customer satisfaction. This role requires a blend of technical proficiency, customer-centric approach, and adaptability to dynamic work environments.


Delivery of the KPI’s set by the IT/Field management teams.
Incident resolution in line with department SLA’s.
Exceptional standards are kept within the club arcades during installations, removals, and
maintenance.


#BB1

Member and Customer Service Advisor

Location- Bracknell/ Hybrid

Salary- £26,673 per annum + Benefits

Contract type – Permanent, Full Time, 36hrs per week

crooton has an exciting opportunity for a Member and Customer Service Advisor to join a well-established client of ours who stands for science, ethics, and the practice of built environments worldwide. Everything they do is to improve the quality of life of those using and creating the built environment.

As a Member and Customer Service Advisor, you will be responsible for effectively responding to inbound enquiries from members, employers, and customers, ensuring a first-class and personalised experience is delivered. To continue delivering exceptional service and improved customer satisfaction and retention rates, encouraging conversations and members to attain Chartered memberships, and ultimately contributing to the delivery of our client’s targets.

Key Responsibilities will include:

• Working collaboratively with team colleagues and other internal and external contacts to achieve department targets/ KPIs and provide a consistently high level of service in line with the best practices, internal processes/procedures, and the value framework.
• Providing the first touch into the organisation (via telephone, email. letter, and website enquiries) for Members and Customers who wish to engage with our client.
• Providing advice and solutions in response to all enquiries, minimising the transfers of enquiries, identifying appropriate next steps, and resolving matters in a timely manner within agreed SLAs.
• Contributing to the annual subscription renewal activity, managing a high volume of calls, taking payments, providing advice, and actively promoting self-service options
• Addressing and resolving complaints where possible, reporting, and escalating the Member and Customer Service Manager as appropriate
• Continuously building, developing, sharing, and maintaining in-depth product/service knowledge to provide a knowledgeable response to all clients.
• Actively seeking and recording feedback from Members and Customers, including comments on the quality of service and ideas for new products and services
• Actively contributing to the development and testing of new processes, systems, and technology to improve the level of customer service provided.
• Effectively carrying out a range of general Member and Customer Service administration as required.

The ideal candidate will have/be:

• Previous experience in a similar role with excellent customer service skills
• Excellent telephone call handling skills
• Ability to communicate effectively.
• Ability to work as a member of a team, managing and prioritising a busy workload and demonstrating a flexible attitude to changing priorities.
• Excellent administrative skills, with strong attention to detail and the ability to deliver accurate, high-quality work within well-defined processes and procedures.
• IT literate: Familiar with MS Office (including Microsoft Teams). CRM software and web applications

There has never been a better time to join our client, if this role interests you, please apply now.

Job reference: CTNPO5097

Technical Customer Advisor

Salary: £26,000 p/a
Location: Bingley, West Yorkshire

Full Time Opportunity - Monday to Friday

The Technical Customer Advisor will receive amazing benefits:

• 33 Holidays as standard
• Free Parking
• Training and Development opportunities
• Flexibility where required

We are currently representing an innovative and forward-thinking company based in Bingley, who are looking to grow their team within the Customer Service Department.

An ideal opportunity for the right person who wants to get into a future proof industry with career prospects based on your performance and success. You will gain expertise in technical customer service support, providing right first time service to their customer base.

The Key Duties of the Technical Customer Advisor

• Inputting information and logging conversations on CRM
• Dealing with customer enquiries
• Provide technical knowledge about the product with training provided

The Key Requirements of the Technical Customer Advisor

• Minimum 1 years' experience within a customer facing role beneficial
• Passionate about building relationships with customers

If you are interested in the role, and want to know more, please apply or call the Leeds CCD Team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Customer Service Team Leader
Salary: £30,000 to £33,000 pa
Location: Borehamwood / Hybrid
Contract: 9 - 12 months Mat Cover
Hours: 34 hours per week - shift patterns

COMPANY
An exciting opportunity to work for an established and growing SME based in Borehamwood. They are looking for a Team Leader to join and support their small Customer Services department.

The successful candidate will have proven experience working within Customer Services as a Team Leader, be enthusiastic, positive and have excellent leadership skills.

SKILLS REQUIRED
·Experience within a Team Leader role - 1 to 2 years
·Experience within Customer Services or a Call Centre environment.
·Confident and personable.
·Excellent written and verbal communication skills
·Leadership skills.
·Ability to multi task and work in fast paced environment.

RESPONSIBILITIES
·Oversee daily running of the Customer Service department, supporting the customer service manager.
·Managing the teams annual leave, weekly shift rotas and staffing levels.
·Lead and motivate the team to ensure KPI's are achieved.
·Address any queries with the Team and escalate to the line manager.
·Resolve any escalated customer complaints and see through to resolution.
·Holding 1-2-1 meetings with staff members, and ensure their performance is meeting company standard, addressing any performance related issues when needed.
·Support the Customer Service Manager with reporting and implementation of processes.
·Provide support with bookings and customer queries in busy periods.


ADDITIONAL INFORMATION
·Holiday allowance: 25 days + bank holidays
·Parking on site
·Profit share scheme
·Buy and Sell Holiday scheme
·Cycle to work scheme
·Flexible working / hybrid working


Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.

Member and Customer Service Advisor

Location- Bracknell/ Hybrid

Salary- £25,647 per annum

Contract type – Fixed Term Contract until May 2025, 36hrs per week

crooton has an exciting opportunity for a Member and Customer Service Advisor to join a well-established client of ours who stands for science, ethics, and the practice of built environments worldwide. Everything they do is to improve the quality of life of those using and creating the built environment.

As a Member and Customer Service Advisor, you will be responsible for effectively responding to inbound enquiries from members, employers, and customers, ensuring a first-class and personalised experience is delivered. To continue delivering exceptional service and improved customer satisfaction and retention rates, encouraging conversations and members to attain Chartered memberships, and ultimately contributing to the delivery of our client’s targets.

Key Responsibilities will include:

• Working collaboratively with team colleagues and other internal and external contacts to achieve department targets/ KPIs and provide a consistently high level of service in line with the best practices, internal processes/procedures, and the value framework.
• Providing the first touch into the organisation (via telephone, email. letter, and website enquiries) for Members and Customers who wish to engage with our client.
• Providing advice and solutions in response to all enquiries, minimising the transfers of enquiries, identifying appropriate next steps, and resolving matters in a timely manner within agreed SLAs.
• Contributing to the annual subscription renewal activity, managing a high volume of calls, taking payments, providing advice, and actively promoting self-service options
• Addressing and resolving complaints where possible, reporting, and escalating the Member and Customer Service Manager as appropriate
• Continuously building, developing, sharing, and maintaining in-depth product/service knowledge to provide a knowledgeable response to all clients.
• Actively seeking and recording feedback from Members and Customers, including comments on the quality of service and ideas for new products and services
• Actively contributing to the development and testing of new processes, systems, and technology to improve the level of customer service provided.
• Effectively carrying out a range of general Member and Customer Service administration as required.

The ideal candidate will have/be:

• Previous experience in a similar role with excellent customer service skills
• Excellent telephone call handling skills
• Ability to communicate effectively.
• Ability to work as a member of a team, managing and prioritising a busy workload and demonstrating a flexible attitude to changing priorities.
• Excellent administrative skills, with strong attention to detail and the ability to deliver accurate, high-quality work within well-defined processes and procedures.
• IT literate: Familiar with MS Office (including Microsoft Teams). CRM software and web applications

There has never been a better time to join our client, if this role interests you, please apply now.

Job reference: CTNPO4959

Service Manager

Salary: £30k - £40k, Dependant on Experience
Location: Bingley, West Yorkshire

Permanent Opportunity

The Service Manager will receive some amazing benefits:

• 25 days holidays + Bank Holidays
• No weekends!
• Free Parking
• Progression and Training provided throughout the business
• Growing and forward-thinking company

The client is looking to grow their service and scheduling team due to exponential expansion within their industry and increasing their reach to potential customers. This is an amazing opportunity for someone who wants to step into a friendly team to provide direction and support in providing the best possible service, first time.

If you are an experience planner/scheduler and have managed workloads and people, then this could be an exciting opportunity to continue your development and work alongside a team of experts, so you can continue to further your ambitions.

The Key Duties of the Service Manager

• Organise, schedule, and monitor our fast growing nationwide installation team, focusing on forward planning, ensuring effective route efficiency & reacting quickly to any changes to the planned schedules
• Manage our team of installation schedulers to maximise efficiencies and drive installation numbers, whilst maintaining customer service levels
• Prioritise team workload to ensure delivery of excellent customer service to the required KPI's and SLA's
• Producing and analysing daily, weekly & monthly reports for the senior management team
• Monitor compliance with KPI's and SLA's and take corrective action where these are not being achieved
• Managing a small subcontractor network in limited areas
• Liaise with installers and customers over the phone

The Key Requirements of the Service Manager

• Previous telephone-based customer based experience is essential
• Previous experience in a scheduling management role would be highly desirable
• Well developed people management skills
• Strong/in depth knowledge of UK geography and postcode areas for planning engineers' workloads and routes to optimise efficiency is essential
• Customer focused approach to all work

If you are interested in the role, and want to know more, please apply or call the Leeds Contact Centre/Business Support team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Advisor

Salary: £24,000+ p/a
Location: Bingley, West Yorkshire

Full Time Opportunity - Monday to Friday

The Customer Service Advisor will receive amazing benefits:

• 33 Holidays as standard
• Free Parking
• Training and Development opportunities
• Flexibility where required

We are currently representing an innovative and forward-thinking company based in Bingley, who are looking to grow their team within the Customer Service Department.

An ideal opportunity for the right person who wants to get into a future proof industry with career prospects based on your performance and success. You will gain expertise in technical customer service support, providing right first time service to their customer base.

The Key Duties of the Customer Service Advisor

• Inputting information and logging conversations on CRM
• Dealing with customer enquiries
• Provide technical knowledge about the product with training provided

The Key Requirements of the Customer Service Advisor

• Minimum 1 years' experience within a customer facing role beneficial
• Passionate about building relationships with customers

If you are interested in the role, and want to know more, please apply or call the Leeds CCD Team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are seeking 2 x Customer Service Advisers to join our friendly and supportive team. The roles offer varied and interesting work, and cover all of our departments.

As key members of the Council’s busy Customer Service team you will be the public face and voice of Hertsmere Borough Council. You will have the ability to deal with a wide and diverse range of enquiries to a high standard of customer service covering all areas of the Council’s business. Excellent interpersonal and communication skills are essential with the ability to work on your own initiative, often under pressure and according to performance targets.

Benefits include 26 – 31 days annual leave (depending on the length of Local Government Service) plus one floating day per annum, local government pension scheme, free car parking, free gym membership, free yoga classes, cycle scheme, free Beryl Bike scheme, and season ticket loans.

These posts are offered on a full time, permanent basis (36 hours per week).

Hertsmere is located in southern Hertfordshire and is an attractive environment in which to live and work. It adjoins Greater London and has excellent road and rail links making London and the Home Counties easily accessible.

Closing date: Tuesday 2 April, 10am

Proud member of the Disability Confident employer scheme