Total 85 customer service job vacancies in cambridge cb22 3fb

Location: Cambridge

Salary: £25,000 per annum (pro-rata)
Duration: 3 Months (with potential for permanent role)
Start Date: ASAP
Hours: Full-time, Monday - Thursday 8:00 AM - 4:45 PM, Friday 8:00 AM - 12:30 PM

About the Role

We are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an initial fixed-term position of three months. This role offers an exciting opportunity to contribute to their customer service operations while supporting various administrative tasks within the office.

Key Responsibilities

• Order Processing: Efficiently process customer orders and ensure accuracy in documentation.
• Interdepartmental Support: Act as a runner between departments, keeping files and dates updated.
• Email Management: Respond to customer inquiries and emails promptly and professionally.
• Administrative Duties: Assist with general office administration tasks as required.

Qualifications

• Previous experience in a customer service or administrative role is preferred.
• Knowledge of SAP is a significant advantage.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• A positive, confident attitude with a proactive approach to tasks.

Why Join My Client ?

This position not only offers competitive pay but also the chance to work in a supportive environment where your contributions are valued. While this is a temporary role, there may be potential for a permanent position in the future.If you are ready to take on this exciting challenge and make an impact within their team, we would love to hear from you!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

About the role

Availability Window Days From time To time Sun 09:00:00 19:00:00 Mon 09:00:00 19:00:00 Tue 09:00:00 19:00:00 Wed 18:00:00 22:00:00 Thu 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Job Title: Gas Service and Breakdown Engineer
Location: Cambridge (CB Postcode Area)
Salary: £38,000-£42,000 w/ Van and Fuel Card (OTE £50k+ with overtime/call out)
Job Type: Permanent

Daniel Owen are currently working with a leading Heating organisation who are seeking a Gas Service and Breakdown Engineer to work across CB Postcodes.

Gas Service and Breakdown Engineer Role:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction

Gas Service and Breakdown Engineer Requirements:

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service

Gas Service and Breakdown Engineer Benefits:

• Company Van and Fuel Card
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Enhanced family leave (dependent on length of service)

If this role is of interest to you, please apply.

LON123

Service Advisor vacancy - Cambridge

Location: Cambridge
Salary: £26,000 - £30,000 basic, £38,000 OTE.
Working hours: Monday to Friday 8am - 6pm with no weekend work!

We are recruiting for a Service Advisor for our client's showroom near Cambridge.

This is an exciting opportunity for a Service Advisor to join a state-of-the-art service centre, great team and company that offers fantastic training & promotion opportunities.

Benefits:

• 22 days holiday plus bank holidays
• Your Birthday off
• Guranteed bonus, pro rata, for the first 3 months of your employment.
• An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
• Life Assurance policy

Service Advisor role:

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the standards expected.
• Meeting and greeting service customers and identifying their service requirements
• Updating customers with technical issues
• Dealing with complaints
• Seize opportunities for up selling products

Service Advisor requirements:

• Ideally we are looking for previous expeirence in aftersales but this is not essential
• You must at minimum have a strong background in customer service
• Experience with Kerridge desirable but not essential
• You must have a full driving license to be considered

If you have any further questions regarding this Service Advisor position, then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDAS

Octane Reference: OC18690

Consultant: Daniel Ford

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

NHS Administrator - Multidisciplinary Physical Health Team
Position: Administrator
Location: Cambridge, NHS setting
Contract Type: Temporary, full-time, Hybrid once your fully trained
Hourly Pay: £13.50 per hour (PAYE, inclusive of direct engagement)

Working Hours:

• Monday to Friday, 9:00 AM - 5:00 PM

Role Overview:
Service Care Solutions is seeking an organized and proactive Administrator to support a multidisciplinary physical health team within the NHS in Cambridge. This team includes community paediatrics, psychologists, speech and language therapists, occupational therapists, and physiotherapists. The role is vital in ensuring smooth operational support across various functions to enhance patient care.

Key Responsibilities:

• Referrals: Process and allocate referrals, ensuring timely response and appropriate distribution to team members.
• Team Support: Serve as the main point of contact for team managers and clinical leads, facilitating effective communication and coordination.
• Meeting Support: Take accurate notes for clinical meetings, maintaining clear and concise records.
• Patient Tracking: Update waiting lists and prepare weekly reports to assist in managing the patient tracker list, supporting efficient patient flow and scheduling.
• Scheduling: Coordinate and schedule appointments related to patient care across the multidisciplinary team.

Essential Requirements:

• System Knowledge: Must have an NHS Smartcard and access to SystmOne for efficient patient data management.
• Experience: Previous experience in a healthcare administrative role is highly desirable.
• Skills: Strong organizational skills, attention to detail, and the ability to handle sensitive information discreetly and professionally.

Benefits:

• Competitive hourly rate at £13.50 per hour PAYE (inclusive of direct engagement)
• Opportunity to work within a dynamic NHS team
• Gain valuable experience in healthcare administration

To apply, please reach out to Service Care Solutions with your current CV and relevant details. Join us in making a difference in the NHS community!

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

As a Administration Officer your duties may include but are not limited to the following:

• Analyzes, evaluates, and manages accounting and control systems to maintain proper financial balances, distributes resources to all activities within planned limitations, and ensures that maximum benefits are obtained from resources.
• Provides advice and counsel on a range of administrative and operational management support issues (human resources and material needs, human resources availability, administrative support matters, etc.), policies, programs, objectives, and plans.
• Conducts personnel-related activities as requested to include preparation of personnel actions, position descriptions, award justifications, and other personnel related documents ensuring completeness, accuracy, and inclusion of supporting documentation.
• Responsible for overall organizational procurement activities.
• Ensure travel arrangements for program staff and cooperators are made in accordance with Federal Travel Regulations, Department and Service policy.

Starting at $72,553 Per Year (GS 11)

We are currently recruiting for a Domestic Service Supervisor, to join an inclusive and inspiring school in Cambridge. You will join an extremely rewarding place to work with a dedicated, successful and welcoming team of both teaching professionals and pupils.

Job Title: Domestic Service Supervisor
Location: Cambridge
Salary: £13.49 per hour- Permanent Role
Hours: Monday- Friday, 37.5 hours per week (either 06:00-13:30 or 07:00-14:30)
Plus, Saturdays on a rota basis (07:00-10:00. Approx. 1 in 3 Saturdays)
Availability: Immediate start date

General purpose and requirements

• Laundry Management- Ensure all laundry paperwork is completed by domestics and returned laundry and dry cleaning is checked for shortages.
• Collect Laundry invoices weekly and return to the Domestic Services Manager.
• Maintaining Cleaning Standards- Check daily the standard of cleanliness in all areas in boarding-houses and classrooms, also completing two details checks per week.
• To manage any cleaning problems, laundry discrepancies and people management issues, escalating where necessary.
• Boarding Houses- Liaise with Matrons daily about any boarding house related problems including any maintenance jobs.
• Check the quality of bedding replacements, i.e. duvets, mattresses etc. whilst also checking the cleanliness and quality of shower curtains, bathmats etc.
• Health & Safety- To check the correct usage of cleaning chemicals and ensure staff are wearing the correct PPE.
• Ensure Domestics are following C.O.S.H.H & Health and Safety Procedures.
• To check the stock levels of cleaning material and to manage the stores (stock control/ purchasing)
• This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

A full list of duties and responsibilities will be sent over at the point of pre-screening.

Key Skills and Experience

Person Specification	Essential	Desirable
Experience	-Previous experience in a supervisory role within a housekeeping or cleaning department -Cleaning experience	-Cleaning experience within a school, hospital, or residential care setting
Skills	-Resilient and assertive -Able to supervise and motivate a team. -Able to work independently. -Able to work well within a large team.	-Ability to conduct appraisals and induction training.
Knowledge	-Interest in working within a school setting. -Good understanding of COSHH and how it applies in the school. -Good MS Office skills -Able to complete some administration tasks relating to checklists, invoices, and logging maintenance issues.	-Understanding of a boarding school or residential setting -Happy to undertake safeguarding training

If you are interested in applying, please submit your application or email

Recruit4staff is proud to be representing their client, a leading Engineering company in their search for a Field Service Engineer to work for our client based in the Cambridge area.

For the successful Field Service Engineer our client is offering:

• Competitive salary paying up to £37,500 Per Annum - Depending on experience
• Working hours - 8am-4:30pm Monday to Friday
• Permanent Role
• Company Van
• Overtime opportunities
• On call 1 in every 6 weeks - £150 payment for being on call, and when called out, the first 4 hours is paid at double time
• 25 days holiday + bank holidays
• Pension scheme

The role – Field Service Engineer:

• Our client is currently looking for an experienced Field Service Engineer who will be covering the Northampton/Rugby & surrounding areas, but will also work in the Dudley workshop when required
• Initially, whilst training you will have to go across to the Dudley workshop
• To maintain, service and repair our range of load-handling equipment, including truck-mounted forklifts (TMF), truck-mounted cranes, forestry, and recycling cranes as well as demountable and skip loaders.
• Responding to enquiries from customers about the technical aspects of the companies products
• Completing necessary paperwork
• Investigating issues that may arise

What our client is looking for in a Field Service engineer:

• Will have demonstrable technical experience with a similar, mobile service role.
• Possess the necessary experience in working with relevant mechanical, electrical & hydraulic systems.
• Will have existing knowledge of some of the following plants would be beneficial: i.e forklifts, MHE equipment, HIAB's, Moffett's
• Will need to be flexible with regard to travel, tasks performed, and working hours.
• Should be comfortable working independently and be an effective problem solver.
• Will possess excellent planning, organisation, and time management skills.
• Full UK Driving Licence

Key skills or similar Job titles as the Field Service engineer:

Field Service Engineer, Service Engineer, Mechanical Fitter, Vehicle fitter, HGV fitter, plant fitter, Hydraulics engineer, Site engineer

The Field Service Engineers position is Commutable From:

Cambridge, Milton Keynes, St Neots, Newmarket, Great Shelford, A10, M11

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agencies, employment agency, or employment business.

Job Title: Learning Support Mentor

Location: Cambridge

Type: Permanent Role

Salary: £18,913 - £19,387

Hours: Full-time and Part-time positions available

Start Date: September

Why Apply?

This is an excellent opportunity for recent graduates and students who are passionate about education and making a difference in students' lives. By joining our team, you will gain valuable experience, develop key skills, and have the satisfaction of contributing to the academic and personal growth of young learners

Benefits of Working as a Learning Support Mentor

• Competitive salary
• Opportunities for professional development and training
• A supportive and dynamic working environment
• Experience in a fulfilling and impactful role
• Career advancement opportunities within the educational sector
• Flexible working hours to accommodate work-life balance

Job Description

As a Learning Support Mentor, you will play a pivotal role in supporting students with diverse learning needs to achieve their full potential. Your main responsibilities will include:

• Assisting students in understanding and completing their coursework
• Providing one-on-one and group support sessions
• Developing individualized learning plans
• Monitoring student progress and providing feedback
• Collaborating with teachers and other educational staff
• Supporting students with organizational and time-management skills
• Promoting a positive and inclusive learning environment
• Addressing any barriers to learning

Skills and Qualifications

We are looking for enthusiastic candidates who possess:

• Strong communication and interpersonal skills
• Patience, empathy, and a genuine desire to help students
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• Basic IT skills for record-keeping and communication

Desirable Qualifications:

• A degree in Education, Psychology, or a related field
• Experience working in an educational setting
• Relevant certifications such as TEFL, TESOL, or SEN (Special Educational Needs) qualifications
• First Aid certification

How to Apply

If you are interested in this rewarding role, please submit your CV and a cover letter explaining why you are a suitable candidate for the Learning Support Mentor position.

Join us in our mission to support and inspire students in Cambridge. Apply today and be part of a team dedicated to educational excellence!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you a qualified electrician with a 2391 Inspection and Testing certification looking for an exciting opportunity in Peterborough? We are seeking a skilled Inspect and Electrician for Void Properties to join our team. You will play a key role in inspecting, repairing, and maintaining electrical systems in vacant (void) properties, ensuring they meet safety standards and are ready for new tenants.

Key Responsibilities:

• Conducting comprehensive electrical inspections in void properties across Peterborough.
• Carrying out electrical testing and certification, including EICR (Electrical Installation Condition Reports).
• Diagnosing and repairing electrical faults in accordance with regulations.
• Installing and testing new electrical systems, including full rewires and upgrades.
• Ensuring all work complies with IET Wiring Regulations (18th Edition).
• Preparing properties for occupancy through necessary electrical checks and maintenance.
• Liaising with property managers and other trades to expedite property handovers.

Requirements:

• Qualified Electrician with relevant City & Guilds or NVQ Level 3.
• 2391 Inspection and Testing certification (essential).
• 18th Edition Wiring Regulations certification (desirable).
• Proven experience in electrical inspections and testing (EICR).
• Previous experience in void property work or social housing is advantageous.
• Full UK driving license and flexibility to travel within Peterborough.
• Strong attention to detail and a commitment to delivering high-quality work.
• Good communication and time-management skills.

What We Offer:

• Competitive salary with potential for overtime.
• Company vehicle and tools provided.
• Comprehensive benefits, including pension and holiday entitlement.
• Opportunities for training and professional development.
• A supportive, collaborative team environment.

The pay range for the role is £23.99 per hour LTD company rate. The PAYE equivalent is to £20.45 per hour, inclusive of holiday.

Why Work with Us?

By joining our team, you will be part of a dedicated group working to maintain and prepare void properties for new tenants. We invest in our staff, offering ongoing training to keep your skills up-to-date with industry standards. If you're a qualified electrician with 2391 certification and a passion for quality service, we want to hear from you!

How to Apply:

To apply for the Inspect and Electrician for Void Properties role in Peterborough, please submit your CV to john.neary@servicecare.org.uk

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Job Title: Service Manager
Contract Type: Permanent
Salary: £35,137.71 (£36,358.34 is achieved after 18 months successful performance in the role)
Working Hours: Full time 37.5 hrs per week
Working Pattern: Monday-Friday 9am-5pm
Location: Cambridge Youth Foyer, Cambridge

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.

The difference you will make as a Service Manager

You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services.

About you

We are looking for someone with:

• Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers
• Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements
• Have conflict resolution skills and be confident and consistent when making decisions
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Serve incredible food, enjoy incredible perks!

Belong in a team and thrive in service as a Food and Beverage Service Assistant, with our dynamic catering team in Cambridge CB2 0BA. This role requires a high level of customer service, attention to detail, and the ability to work in a fast-paced environment.

What you'll do:

• Act as an “Oracle” for all the services, and products in the building.
• Greet and welcome guests with warmth and professionalism
• Ensure a high level of customer satisfaction through excellent service
• Manage incoming calls and direct them to the appropriate department
• Assist in administrative tasks such as data entry and scheduling
• Be the go-to person for providing information and assistance

• What you bring: 

• Excellent interpersonal and communication skills

• Strong organizational abilities and attention to detail

• Positive attitude and a passion for customer service

• Previous experience in a similar role is a plus

• A hands-on approach

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo! 

Friendly customers. Vibrant communities. Exciting careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Food and Beverage Service Assistant

• 5 out of 7 days including weekends
• 40 Hours worked per week
• £12 per hour + Sodexo Benefits.
• Free Gym Access
• Subsidised travel

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.