Total 17 customer service job vacancies in hastings bn34 1ba

Your New Company

A leading organisation dedicated to providing specialist support for individuals with complex needs and autism, ensuring they live fulfilled and happy lives. This organisation is committed to person-centred approaches and values-driven support, aiming to enhance the quality of life for those they serve.

Your New Role

You will lead and manage person-centred support, develop and sustain support networks, and ensure individuals have choice and control in their lives.
Responsibilities include managing housing support, overseeing performance and quality assurance, conducting behaviour analysis, and becoming a Positive Behaviour Management (PBM) trainer. You will also support new employees through induction and training, manage financial resources, and ensure team wellbeing. Additionally, you will be an active member of the Complex Behaviour and Autism Community of Practice and complete peer reviews. This role is a 6-month fixed-term contract (FTC) with the potential to become permanent.

What You Will Need to Succeed

• Strong understanding of person-centred support and positive behaviour support plans.
• Excellent communication and advocacy skills.
• Experience in managing housing support, financial resources, and team development.
• Commitment to reflective practice and continuous improvement.
• Relevant qualifications (QCF level 4/5, BTEC in PBS) and willingness to become a PBM trainer.
• Ability to lead and role model best practices, coach team members, and work effectively across various teams.

What You Will Get in Return

• Opportunity to make a significant impact on individuals' lives.
• Supportive and values-driven work environment.
• Professional development and growth opportunities.
• Competitive salary and benefits package.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Fire & Security Service Technician

Trading Names: AB Fire & Security, East Sussex Security & BeSure Security Systems

Job Location: Fuzion 4 Head Office, St Leonards on Sea

Job Brief
Fuzion 4 has opportunities for enthusiastic Fire & Security Service Technicians to become part of our growing team. As part of our team, you will receive ongoing training, support and development. We have great opportunities to maintain work for our existing and new client base. Opportunities in the domestic and commercial sectors with the provision of a wide range of fire & security services.
The role requires an experienced, flexible, and highly motivated individual who is capable of working under their own initiative and as part of a team.

Contractual Information
Job Type: Full-time, Permanent
Hours of Work: Monday – Friday, 8.30am – 5pm with a 30minute unpaid break for lunch
Standby Duties: Paid retainer plus paid call outs. 4 days on, rotated amongst all technicians.
Salary: £36,000 - £38,000
Sign-on Bonus: 10% of the annual salary (2.5% after successful completion of 3-month probation, further 5% after 6-months and remaining 2.5% after 1-year). Subject to qualifying terms.

You will receive 23 days of paid holiday plus all UK statutory Bank Holidays, which increases with time served. You will also be auto-enrolled onto the workplace pension scheme after successful completion on 3-month probation, which you can opt out of should you choose.

You will be provided with the following:
• Company Van (business use only)
• Company Uniform
• Company Laptop (business use only)
• Company Mobile Phone (business use only)

Experience

The candidate should have 5 years solid service & maintenance background and should:

• Be able to identify and rectify faults across all disciplines
• Have experience in industrial, commercial, and domestic small works & maintenance
• Have comprehensive knowledge base of multiple manufacturers equipment
• Have basic IT skills: MS Word, MS Outlook

Skills & Competencies Required (Technical & Practical Experience)
• Commercial, industrial and domestic routine servicing of varying sizes
• Ability to service systems on all areas of fire & security to the relevant industry standards (BAFE and NSI Gold)
• Experience working with the following systems as a minimum:
 Hikvision
 Paxton
 Scantronic
 Texecom
 Galaxy
 Morley/Kentec Fire
 EMS
 Nurse Call Systems

The ability to compile comprehensive service & maintenance documents will be essential in this role. An understanding of electronic devices (mobile phone and tablet) will also be required for document completion and submission.

Essential Aptitudes
• Punctual
• Positive
• Supportive
• Proactive
• Detail-orientated
• Methodical
• Time-efficient
• Independent

Essential Requirements
• Full UK Driving Licence
• ECS Card (with at least 6 months remaining)
• 5 years-experience in the Fire & Security industry

Non-Essential
• IP knowledge
• Qualified in Fire Extinguisher installation & servicing
• IPAF
• PASMA
• Asbestos Awareness

All conditional job offers are subject to satisfactory security screening and National Police Chiefs Council checks (as per NSI requirements).

This job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.

Scheme Manager
Hastings
Older People's Independent Living Service
12 Weeks, Temp to Perm
25 Hours per Week
£20.82 LTD / £17.75 PAYE (inc hol)

One of the UKs largest housing associations is recruiting for a Scheme Manager to manage one of their older peoples' services in Hastings.

The Services
This Scheme Manager vacancy is based in an 40-bed Independent Living service for residents aged 65+

Job Description:
The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:

• Daily welfare calls and checks on residents
• Carry out alarm checks as required
• Deliver an effective customer focused housing management and support service working with multi-agency partners
• Conduct assessments of risk and need and provide personalised support to residents.
• Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
• Work closely with other agencies to ensure residents are able to access a full range of services and support.
• Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
• Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments. Undertaking checks as required.
• Actively promote and encourage resident involvement and participation, in liaison with other teams as required. Supporting residents to use online services where appropriate.
• Assist the income management team in ensuring rental and service charge income is maximised and recovered.
• Be proficient in the use of technology and competent in the use of Microsoft Office embracing new ways of working. Maximising the use of mobile technology to carry out day to day and targeted activities/campaigns.
• Contribute to service improvement by actively putting forward ideas and contributing to team meetings and other events.

The Candidate
To be considered for this Scheme Manager role you will require the following skills and experience:

• Previous Scheme Management Experience
• Previous experience working with older people
• Strong level of IT proficiency
• Good knowledge of housing health and safety requirements
• Driving license not essential, but beneficial

Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role. If you have an existing DBS on the update service, this will be beneficial to your application.

The Contract

• 25 Hours Per Week, 5 days, flexible hours.
• 12 Weeks, Temp to Perm
• Pay range: £20.82 per hour LTD / £17.75 per hour PAYE (inc hol)

Referral Bonus
If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Scheme Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region

• Serve as a subordinate supervisor to a Supervisory Veterinary Medical Officer (SVMO) in a large slaughter/combination plant.
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining noncompliance with regulatory requirements, documenting non-compliance and initiating enforcement action, where warranted.
• Monitor line inspection activities, assure appropriate breaks are provided and that relief inspectors are utilizes as necessary.
• Provide training to new inspectors and to all inspectors as needed on new inspection procedures and techniques.
• Plans, directs, coordinates and supervises the day-to-day inspection activity on a particular shift in a large plant, assuring that Food Inspectors and Consumer Safety Inspectors follow the appropriate rules, regulations and procedures.
• Independently performs Hazard Analysis Verification (HAV). HAV is an analytical review of establishments' production process in order to ensure regulatory obligations to conduct a food safety hazard analysis.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements. You will prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• You will determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in non-compliance, or if enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plants' SSOP, HACCP plan and other food safety programs.
• You will communicate on and defend determinations on noncompliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements and will advise other Agency personnel on inspection and enforcement matters.
• You may conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• You may perform direct, structured sampling involving Protein Fat Free (PFF), undeclared species, undeclared ingredients or suspected economic violations involving net weight or labeling.
• You may be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.

Starting at $66,036 Per Year (GS 10)

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and join our Supply Chain team at our Western Port, Hastings Manufacturing facility as an Scheduler Service Centre.  In this 12 month secondment role, you will play a critical role to ensure that our products are being delivered to our customers in full and on time (DIFOT).

Reporting to the Fulfilment Leader, you will support the day-to-day fulfilment operations as well as lead a number of business improvement projects to enhance our service with cost, quality and safety in mind.

Your primary focus will be to maximise our customer experience as you manage our inventory and influence the flow of product through your interactions with logistics and customer service. You will create smart solutions and enjoy working with cross-functional teams to drive better communication and streamline processes.

What’s in it for you?

• this 12 month secondment Monday to Friday position offers flexibility to work from the office and from home
• on-going training, development and learning providing career pathways
• access to numerous wellbeing initiatives including an Employee Assistance Program
• canteen on-site – food made fresh daily
• access to discounted gym fees through the ‘Fitness Passport’
• free on-site parking
• you’ll be provided with personal protective equipment (PPE) 
• enjoy a vibrant and inclusive workplace culture that hosts regular celebrations and BBQ’s
• participate in and celebrate our reward and recognition programs
• access to a range of exciting discounts across travel, vehicles, health and more!

What Will You Do?

As someone who likes variety, you can juggle numerous priorities and manage stakeholder expectations to reach favourable outcomes for customers and our business. You will:

• plan and coordinate the flow of product through the various stages of the order life cycle
• responsible for feed management and scheduling
• demonstrate superior attention to detail with the ability to resolve issues and identify solutions
• deliver improvements by streamlining processes and embedding standardisation through reporting
• co-ordinate service officer implementations and reviews for the supply chain team
• support the Project Avenir rollout
• support the VIC service centre consolidation Project

What You’ll Bring

As an experienced professional with a background in customer service, supply chain, warehousing or logistics, combined with solid analytical skills, you will drive and implement solutions, always maintaining a strong customer focus.

You will bring:

• relevant tertiary qualifications along with experience in supply chain (or similar) work environments
• a positive can do attitude with a passion for problem solving and continuous improvement
• effective relationship management and influencing capability
• be a team player with the ability to work collaboratively with a variety of internal and external customers
• have experience working in fast paced environments and be comfortable with change, having the ability to manage competing priorities in an efficient and effective way
• demonstrate experience with reporting applications eg. Microsoft Office (e.g. Excel and Powerpoint including strong proficiency with pivot tables, lookup formulas and reporting)
• demonstrate experience with various IT systems and platforms (e.g SAP, D365, Power BI, OTIS)

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Thursday 3rd October 2024.

Funeral Service Crew
£12.40 per hour plus benefits
Part Time 18.75 hours per week, working a variety of shifts Monday to Friday 8am-8pm - as part of this role, you'll also be part of the on call rota
Forfar, Angus DD8 1BA


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

About Us:

Service Care are working with a well-established law firm with a strong reputation in the South of Scotland. We are seeking a skilled and motivated Conveyancing Paralegal to join our team in Galashiels and Peebles. This is an excellent opportunity for a paralegal with experience in conveyancing to advance their career in a supportive and client-focused environment.

Job Description:

As a Conveyancing Paralegal in either the Peebles or Galashiels office, you will play a key role in supporting the solicitors with residential property transactions. You will be responsible for handling various aspects of the conveyancing process, from initial instructions to post-completion tasks. This role is ideal for a paralegal who is detail-oriented, organised, and committed to delivering high-quality legal support.

Key Responsibilities:

• Open, manage, and close conveyancing files, ensuring all documentation is accurate and up-to-date.
• Communicate directly with clients, providing updates and responding to inquiries throughout the conveyancing process.
• Assist in drafting and reviewing contracts, transfer deeds, and other legal documents.
• Ensure all conveyancing activities comply with legal and regulatory requirements.

Qualifications & Experience:

• Experience as a Conveyancing Paralegal, preferably within a residential property setting. (Scots Law experience)
• Excellent communication skills, both written and verbal.
• Ability to work independently and manage a busy workload.
• Familiarity with Microsoft Office and conveyancing software is desirable.

Salary & Benefits:

• Salary: £25k - £32k per annum, based on experience.
• Annual Leave: Generous holiday entitlement
• Work Environment: A supportive and friendly work environment with opportunities for professional development.

How to Apply:

If you are an experienced Conveyancing Paralegal looking to further your career in a dynamic and supportive firm, we would love to hear from you. Please submit your CV beth.kirby@servicecare.org.uk, or call via phone at 01772208969. We also offer a referral bonus of up to £250 if you know someone looking for work.. Please pass on this information!

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference number 314508
Customer Operations Support Manager
£34,942
- £37,125 (dependent on experience) plus potential 10% bonus and 25 days annual leaveFull time
Permanent
Hastings PDO, TN34 1AD

ABOUT US

We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

THE ROLE

You’ll be the person who picks up the action while our permanent manager is on annual leave. This means overseeing the Delivery operation and ensuring the smooth running of the delivery team You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep.

Our operation needs to be resilient, and we need the flexibility to be able to keep things running smoothly when our permanent managers are unavailable. You’ll play an integral part in building trust with customers.

SHIFT PATTERNS

Monday to Saturday with a rotating day off. Succesfull candidate will be covering multiple sites with different start times due to proximity to mail centre. Start time will range from 06:30 am
- 15:30 pm
WHAT YOU’LL GET

We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on-target bonus, generous holiday allowance, flexible working, pension scheme and an excellent parental leave policy. Then there are all the excellent benefits that come with MyBundle, such as the Cycle2work scheme, and corporate discounts including retail vouchers, travel & attraction discounts, gym membership and more. This is a great steppingstone into operational management with a company that can offer a range of exciting career paths. And that’s before we’ve even mentioned the great sense of pride, you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation, and transition from a letters business to a parcels business.

ABOUT YOU

This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.

NEXT STEPS

Ready to apply? Then complete your application online and submit your CV.  If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 31st July. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #DeliveryandCollections #LIMRT

Proud member of the Disability Confident employer scheme

Customer & Stakeholder Manager Salary £29,400- £32,300 Hours of Work 40 Here at NSL, we are not just the "parking people"; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets. We currently have over 4000 highly trained frontline colleagues and now have opportunities available in our award-winning teams. We currently have a fantastic opportunity for a Customer & Stakeholder Manager to lead a team of Supervisors, Senior Civil Enforcement Officers and Civil Enforcement Officers. You will be the primary contact for all enforcement and operational queries. You will ensure a high-quality service delivery in line with our KPIs and contractual obligations, supporting the Client Account Manager in the implementation and maintenance of quality systems and ensuring the best practice is identified and disseminated throughout the operation. What's in it for you? Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health & wellbeing
Excellent Reward & Recognition Scheme
First Class Training & Development Opportunities
Pension Scheme
25 days' annual leave plus bank holidays
Enhanced Maternity and Paternity Package subject to eligibility criteria. What do you need to be a Customer & Stakeholder Manager? Excellent written and verbal communication.
Strong leadership skills.
Previous experience of managing a team.
Experience of dealing with complaints both written and verbal.
Strong knowledge of MS Office.
Methodical and organised.
Ability to prioritise workload.
Self-Motivated.
Customer Focused.
Ability to work on own initiative. To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. As part of our ongoing commitment to excellent service in every aspect of our work, every single applicant will receive a response. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Housing Support Worker
Basildon, Castlepoint and Rochford
Full Time (Shifts)
08:00 to 16:00 / 14:00 to 22:00
Monday to Friday, 1 Saturday a month
3 month contract

One of the largest housing providers in the UK is recruiting for a Housing Support Worker to provide housing-related support to vulnerable individuals, facilitating successful move-on outcomes, and promoting independence, across Basildon, Basildon, Castlepoint and Rochford.

The Role
This role involves engaging with service users, delivering effective support plans, and ensuring properties are maintained to a high standard.

• Engage with referral agencies to generate referrals for the service.
• Plan and deliver effective support and safety plans with service users.
• Ensure properties are adequately equipped, maintained, and furnished.
• Issue correct tenure and support agreements, ensuring compliance from service users.
• Empower and motivate service users to identify and achieve desired outcomes.
• Maintain regular contact with service users as per service requirements.
• Maximize rent collection and minimize rent arrears in line with targets.
• Report property maintenance issues promptly to maintenance staff.
• Conduct initial and regular assessments of service users' needs and risks.
• Contribute towards meeting individual and team performance targets.
• Commit to learning and development to improve practice and support skills.
• Maintain up-to-date records and produce reports as required.
• Keep up-to-date with relevant regulatory requirements and engage in audits.

The Candidate
To be considered for this Housing Support Worker role, you will require the following skills and experience:

• Previous experience in a housing support role.
• Valid driver's license, own vehicle, and business insurance.
• Enhanced DBS certification for working with adults.
• Strong organizational and communication skills.
• Ability to work independently and engage in lone working situations.

The Package
This is a temporary, Housing Support worker role,40 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Housing Support worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Housing Support worker role, please send your CV lee . mcmillan @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Housing Support worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Are you looking for a leadership development opportunity or a new challenge? An opportunity has arisen for suitable applicants to apply for the post of Service Manager within the Community Health and Integrated Care Division, within the Planned Care Therapies sub-division.

The Service Manager is an integral part of the overall Divisional management structure and will support the General Manager and lead on operational management of community rehabilitation services within the Community Health and Integrated Care Division.

The successful applicant will work closely with the General Manager to support the development of the community rehabilitation services, including performance, management of day to day service issues, and progression with service transformation workstreams.

This is a full time post, however flexible working requests will be considered.
Main duties of the job



Provide operational support to the General Manager to include day to day operational duties as well as service transformation initiatives.

Coordinate effectively to ensure safe and effective operational delivery of the service, delegating responsibilities as appropriate. The post holder will manage processes by using initiative in the absence of senior managers to ensure any concerns or issues are appropriately managed.

Plan and organise operational functions within the service to deliver efficient structures and processes to meet service targets, whilst demonstrating appropriate influencing skills with supporting departments to ensure the needs of the service are met, including coordination of internal and external activities and escalation as appropriate to the senior leadership team.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Monday 8 Jul 2024

Proud member of the Disability Confident employer scheme

Sponsorship is not available for this full time role and you must be a driver with access to a vehicle.

We're supporting a learning disabilities leading care provider, looking for a Registered Service Manager near the Fairlight area to manage a service for 7 adults with a range of learning disabilities.

You will be a role model, responsible for delivering the highest standard of personal support, promoting independence and choice to the people supported, in a culture of dignity and wellbeing.

You will need to be flexible and must have experience of supporting people with complex learning disabilities and be prepared to travel as needed for training and meetings.

You will need relevant knowledge of CQC regulations and hold a management qualification for Adult Care OR have the ability to achieve this within 18 months of commencement.

Your role will involve line-managing a team of Team Leaders and Support Workers, providing regular supervisions, appraisals and inductions.

As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota'd basis, including nights, weekends and Bank Holidays.

For more information, give us a call and we'll be happy to talk it through in more detail.

RB Social Care is a Disability Confident certified employer

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using forklift trucks, but don't worry full training will be provided
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Unloading, booking in and management of all incoming stock
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchant? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

Location Manager - Rented Housing
Burnley
36 hrs per week
Up to £25,680 Per annum, pro rata

Our client:
Our client is England's largest not-for-profit provider of care and housing for older people. They are dedicated to creating vibrant and supportive communities where everyone can enjoy later life to the fullest. As an organization, they are committed to promoting diversity and inclusion in all aspects of our operations, celebrating the unique backgrounds and experiences of our residents and colleagues alike.
About the Role:
As a Location Manager in the Rented Housing department in Burnley, you'll be at the forefront of creating a vibrant and supportive community for our residents. From managing properties to fostering positive relationships with tenants, your role will be diverse and rewarding. This position requires a blend of compassion, professionalism, and leadership as you navigate various property and tenancy matters.
Responsibilities:

• Manage properties and support residents in maintaining independent living.
• Oversee property letting, rent accounts, and address anti-social behavior.
• Respond to resident concerns promptly and effectively, ensuring their needs are met.
• Investigate complaints thoroughly and take ownership of resolutions.
• Maintain resident trust through clear communication and transparent service delivery.
• Manage location budget and service charge accounts to ensure property upkeep.
• Ensure compliance with health and safety regulations and conduct risk assessments.
• Collaborate with external agencies to provide support services to residents.
• Facilitate social inclusion by organizing community events and activities.

Qualifications and Experience:

• Valid driver's license, own vehicle, and business insurance.
• Enhanced DBS

The Package

• Up to £25,680 Per annum, pro rata

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options
• Pension plan - contribute between 4% and 8% and we'll match it or better.
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities
  
  Referral Bonus
  If this Location Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
  If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
  
  How to Apply
  If you are interested in this Location Manager role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
  Also, if this Location Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.
  

Proud member of the Disability Confident employer scheme

Are you a Helpdesk or Client / Customer Support Advisor who is looking for a new challenge?

There is a great opportunity to join a leading facilities maintenance contractor who are looking for an experienced customer service , helpdesk or client support advisor to work 4 days per week in one of their regional offices in Manchester to assist on a large facilities maintenance contract.

This is an exciting opportunity to join a leading construction company that can offer excellent career progression and personal development with exceptional benefits & pay.

The role will involve:

• Delivering great customer service to our clients and contractors
• Building outstanding working relationships with our clients, contractors, and other functions within the business
• Managing emails and phone calls
• Dealing with enquiries from clients and contractors
• Supporting clients and contractors with any queries
• Assigning jobs to contractors within an agreed time frame
• Chasing up jobs that have not been accepted/attended to
• Managing and updating business-critical issues daily
• Updating systems to ensure complete transparency.
• Ensuring that maintenance work is processed in a timely manner.
• Communicating with contractors daily, to minimise overdue work.
• Challenging unnecessary call-outs and response times
• Working closely with site managers and engineers to ensure a one-team approach to management of maintenance issues.
• Operating and being measured against business KPIs.
• Demonstrating professionalism at all times

Experience Required

• Career history in helpdesk customer service, customer support or service roles.
• Tenacious and results orientated.
• IT literate
• Confident, efficient and reassuring on the phone
• Great at prioritising and multi-tasking
• Friendly and professional
• Looking for ways we can do things better
• Ambitious and keen to progress

Package on offer

• Basic £25,000 - £27,000
• Private healthcare
• Pension 5% employer's contribution
• Health and Wellness programme
• 22 days holidays + bank holidays
• Excellent range of learning and development activity to support your career progression.
• Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.