Total 56 customer service job vacancies in wolverhampton wv6 8sb

We have a great opportunity for a Customer Service Advisor to join our team at our Operation Centre in Wolverhampton.

They are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.

They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.

What we need from you...

• Excellent customer service
• Great, clear communication skills, both written and verbal
• Strong attention to detail
• IT literate
• Adaptable, with the ability to multi-task in a fast-paced environment
• Able to work as part of a team

What we offer you in return…

• Monday to Friday working
• 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
• A further paid day to volunteer for a charity of your choice
• Competency framework - the more you learn, the more you earn!
• Medicash Cover - look after you and your family by providing a range of positive healthcare benefits
• Contributory workplace pension plan
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
• Car Benefits Scheme - we can help you take step towards driving green

To apply, please click 'Apply', which will prompt you to create an account. You will then be able to attach your CV and complete your application.

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

SERVICE VEHICLE TECHNICIAN
Basic Salary - Up to £30,000

OTE - £35,000
Location - Wolverhampton

Our client is looking for a Service Vehicle Technician with a great attitude to join their team. As Service Vehicle Mechanic you will take direction well whilst being keen to learn and progress.

Responsibilities of a Service Vehicle Technician
·All aspects of servicing, maintenance and repairs of vehicles
·Carrying out routine servicing and maintenance checks according to manufacturing guidelines ensuring the highest possible standards are achieved and maintained.

Skills and Qualifications of a Service Vehicle Technician
·Level 2 or 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair.
·Ability to work as part of a team
·A genuine commitment to delivering first class customer service
·Experience in carrying out servicing and repairs

If you are interested in this Service Vehicle Technician role, please contact Lorna @ Auto Skills and quote job number: 49737

Senior Customer Service Administrator
£25,000 - £30,000 per annum
Full-time, Permanent
Wolverhampton based
No hybrid working

Key duties

• Ensuring clients receive a same-day response to all queries
• Ensuring client 'ticketing' system is clear at the end of every day
• Providing full administrative support to the helpdesk and the operations team
• Occasional minute taking in client meetings
• Leadership and overseeing of the day-to-day running of the office and helpdesk team

What you'll need to succeed

• Exceptional initiative and a self-starter attitude
• Experience in administration, customer service or helpdesk roles
• Experience in manufacturing/engineering is preferred but not essential

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your New Company

Hays Business Support are working with an exciting business based in Wolverhampton. Due to growth within the business they are looking to expand their Sales and Customer Service team. This is a full time, permanent position based in their office located within the Wolverhampton area.

Your new role

• Processing orders
• Processing inbound queries
• Support the retention and growth of the customer base
• Updating customer details
• Advising on products and offering alternatives
• Form meaningful customer relationships
• Liaising with warehouse and distribution
• Log customer issues
• General administrative duties
  
  

What You'll Need To Succeed

• Experience in customer service and sales is ESSENTIAL
• Good administration skills
• Exceptional communication skills and telephone manner What you need to do now
  
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

You will be joining a successful, growing and dynamic business in south Wolverhampton, for a new permanent job. This is an exciting new role that will be key to the success of the business, where you will be giving excellent customer service and supporting the sales teams by generating leads.

Your new role
A full-time role working in the office Monday to Friday with core responsibilities of:

• Administration within the transport section of the business
• Informing customers of deliveries
• Inputting customer purchase orders
• Generating new tenders and seeking potential customers
• Sending out marketing
• Data gathering for management
• Arranging and occasionally attesting supplier and customer meetings for sales teams

What you'll need to succeed

• A positive, can-do attitude and a willingness to learn.
• Excellent communication skills, both written and oral
• To be well-organised with excellent attention to detail.
• Previous outbound call experience in either a Call Centre or similar sales/ customer service experience would be helpful but not essential.

What you'll get in return

• £24,000 + company pension
• Annual Leave: 24 days annual leave with statuary bank holidays
• Career progression
• Excellent training
• People-orientated culture

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Helpdesk Advisor
£25,000 - £27,000 per annum
Full-time, Permanent
Wolverhampton based
No hybrid working

Key duties

• Scheduling engineer works
• Keeping clients updated with updates
• Manage a client 'ticketing' system
• Handle inbound and outbound calls
• Manage the helpdesk's workflow
• Preparing client quotations and supporting with sales administration

What you'll need to succeed

• Exceptional initiative and a self-starter attitude
• Experience in administration, customer service or helpdesk role
• Experience in manufacturing/engineering is preferred but not essential.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Complex Care Service Manager
Location: Wolverhampton office
Type: Full-time
Salary: £30,000 to £35,000

An exciting opportunity has arisen for a Complex Care Service Manager (equivalent to a deputy manager) to join an established and well respected of complex care services for adults and young people within their own homes.

Your new provider:
Is dedicated to providing exceptional home care services to individuals with medium to long-term complex care needs. Their mission is to ensure that our clients receive the highest standards of care, enabling them to live comfortably and safely in their own homes.

Role Overview:

You will have a key focus on assisting the Complex Care Manager with the day to day running of the Care Packages, staff management and all elements of quality.

Duties include but not limited to:

• Develop and implement care plans and risk assessments
• Performance management - supervisions, return to works, sickness and absence monitoring
• Maintaining accurate digital records and documentation
• Ensuring compliance with all regulations and standards related to care and support
• To attend regular staff meetings and training as required and when requested present information to the MD & Operations manager.
• Assist with the payroll process

Requirements:

• Valid driving licence and own vehicle.
• Previous involvement in MDT
• Knowledge and competent in complex care needs such as trachy, vent, bowel, PEG
• Minimum of Level 3 in Health and Social Care
• Excellent communication skills both written and verbal.
• Skills in assessment and care planning
• Experience of working as part of a multi-disciplinary team.
• To have strong knowledge of the requirements of the care standards regulations
• To be able to create and maintain administrative systems
• Ability to work in a fast pace environment
• Flexibility to share on call

Is this your next opportunity? Eager to learn more about this exciting role and organisation? If the answer is yes, click apply now or call our Birmingham office and ask for Lynsey.