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Job Description:

Job Summary:

Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. 

Essential Job Responsibilities

• Provide “White Glove” hospitality services

• Set-up meeting rooms as specified

• Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies

• Clean pantry and kitchen as needed

• Provide support for miscellaneous requests and flex services

• Utilize various software and event planning programs to meet tasks

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1-year work experience, client service-oriented preferred

• Good customer service skills, including tact in handling complaints

• Good verbal and written communication skills

• Attention to detail and ability to multitask in a fast-paced environment

• Ability to lift or move 40 lbs.

• Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time

• Working knowledge of Microsoft, Outlook, Word, and Excel

The Compensation range for this role is 16.90 to 24.08 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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Job Description

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OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

ABOUT THE ROLE

CoStar is seeking a Director of Hospitality Market Analytics to join our growing analytics organization. The selected candidate will be CoStar’s subject matter expert on hospitality trends in the Midwest and the Northeast, with responsibility for providing analytic content (listed below) focused on these regions. The Director will play a key role as a client- and industry-facing representative of CoStar and be responsible for delivering CoStar’s view of the market and the outlook.

The position will be based out of one of CoStar’s office locations in the Midwest or Northeast, to include Baltimore, Boston, Chicago, Philadelphia, New York City, or Washington, DC, in an optional hybrid work environment.

RESPONSIBILITIES:

• Working with the National Director for Hospitality Market Analytics, the Analyst will maintain and deliver frequent in-person market updates to CoStar Market Analytics clients and industry groups, focusing on economic trends and themes within the Northeastern and the Midwestern Hospitality sectors

• Responsible for analyzing market data and drawing insightful conclusions by utilizing all the data available at CoStar and STR to manipulate, aggregate and organize this data to uncover trends, patterns and other insights of interest to the Hospitality industry

• Maintain well-written, timely product market and sub-market reports that includes relevant, insightful, and thought-provoking Hospitality industry commentary

• Produce video updates on key markets, working with CoStar’s video production team, as requested .

• Translate analysis and insights into meaningful presentations and deliver them to the market via webinar or in person

• Speak to the local press about hospitality trends

• Write hospitality-related articles for CoStar News summarizing key trends and performance themes that are of interest to market participants

BASIC QUALIFICATIONS:

• Bachelor’s degree in relevant field required

• 12+ years of work experience in Hospitality industry

• 2+ years of experience providing data insights and analysis within the Hospitality industry

• Willingness to travel to the main Northeastern and Midwest markets for in-person presentations to clients

PREFERRED QUALIFICATIONS:

• Demonstrated writing skills and ability to write effectively in large volumes

• Strong data and analysis skills, including Excel and SQL data manipulation skills. Proven ability to formulate and test hypothesis about trends in the market.

• Hospitality Capital Markets background preferred

• Expert MS Office Skills

• Polished presentation and communication skills.  Comfortable talking and presenting to others, often to large groups of industry practitioners

• Strong work ethic, self-starter and be able to work in a team environment

• Client orientation, a desire to help clients succeed. 

• Comfortable presenting on camera.

WHAT’S IN IT FOR YOU?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. 

Our benefits package includes (but is not limited to): 

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 

• Life, legal, and supplementary insurance 

• Virtual and in person mental health counseling services for individuals and family 

• Commuter and parking benefits 

• 401(K) retirement plan with matching contributions 

• Employee stock purchase plan 

• Paid time off 

• Tuition reimbursement 

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes

• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position. 

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing