Adults' and Children's Financial Services (ACFS) support the delivery of the following Staffordshire County Council priorities:
• To offer support at times of crisis to help people maintain their independence
• That people know what to expect from care services, who is eligible and who will pay
• There are quality and affordable care services available to meet people’s needs
ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014 and local policy.
We are looking for dynamic and enthusiastic individuals to join our existing service as a Finance Officer. It is an exciting opportunity to work in a busy, fast paced team responsible for delivering our payment and billing functions across social care.
The role provides an opportunity for hybrid working from our office and remote working to suit circumstances and business need.
Main ResponsibilitiesThe role is principally responsible for processing accurate and timely provider and carer payments and client contributions charges, however there are wider, more diverse functions such as processing deferred payment agreements and direct payment audits which is integral to the role.
You will be required to liaise with multiple stakeholder groups, including social care providers and people in receipt of social care, as well as collaborating with internal stakeholders to continuously improve the business area and provide excellent customer service
The Ideal Candidate - Have good communication and time management skills.
- Be able to develop effective working relationships and provide excellent customer service.
- Be able to use produce accurate work using computer systems.
An understanding of social care and charging would be beneficial but isn’t essential as a training programme will be provided, as well as ongoing support and development.
If you require any further information about this role, please contact Clare Williams, Senior Finance Officer at clare.williams2@staffordshire.gov.uk
About Staffordshire County CouncilWe are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
