Administrator - Repairs and Maintenance
Hybrid working; from home and our office in Welwyn Garden City
Full Time (37.5 hpw)
Salary £23,464 per annum plus Health Cash Plan and brilliant benefits!
Home a place where you belong
We have a brilliant opportunity for you to join our Repairs and Maintenance team as an Administrator. You’ll provide excellent administrative support, keeping systems up to date, driving productivity and providing brilliant customer service to support us to deliver on our customer promise to provide a reliable repairs service.
Typical day as an Administrator
- You'll ensure all of our systems contain accurate, real-time information such as maintenance works that are required on our customers’ homes and highlighting where job volumes exceed available resources.
- You’ll use our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated.
- You'll take pride in delivering high quality work whether your providing general admin support to the team or supporting our scheduling teams to schedule work for our trade operatives.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You have
- Previous administration experience, ideally working in a fast-paced repairs and maintenance team or if not worked in maintenance before must have a good knowledge of repairs and maintenance.
- Good knowledge of/able to use workforce planning systems.
- An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks!
- A flexible approach, able to use own initiative and judgement.
- Able to use technology and online systems.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
- This is a hybrid role, so you'll work from our office in Welwyn Garden City and from home.
- Hours of work are typically 9.00am to 5.00pm, but we are flexible around this and happy to discuss other patterns.
- You'll be able to use technology for keeping our systems up to date, providing admin support, completing online learning and collaborating with others.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- Generous pension scheme with life insurance of 3x salary
- We’re Investors in People Platinum employer, a Great Place to Work and 10th Best place in the UK for Wellbeing”
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.
- Explore our benefits in detail on our website.
Find out more
Click APPLY NOW to see our Administrator - Repairs and Maintenance Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
