Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Sr. Specialist, Internal Communications & Channels will be a member of the Corporate Communication team. Responsibilities will include helping manage the company’s internal communications and channel strategy which will include a need for mastering the intranet’s CMS (Content Management System), helping drive content governance and compliance, and managing a global group of content intranet editors. The role will also include supporting corporate enterprise initiatives, including but not limited to corporate award program planning and administration, and event planning support. Associate engagement is a key priority for the company, which is underscored by having the right tools, channels and communications for reaching and engaging associates.

This role is hybrid (3 days on site in Franklin Lakes, NJ, and 2 days remote).

Primary responsibilities

• Day-to-day operation and management of the company intranet, including coordinating site managers and editors, providing training and CMS access, maintaining email distribution lists and Viva Engage community membership, initiating content audits, and monitoring for compliance to guidelines.

• Manage the homepage to maintain a proper balance of content and tools, and well thought-through global navigation.

• Monitor site analytics and lead projects for process and content improvements.

• Partner with colleagues in liaising with and managing intranet vendor, including new upgrades and deployments.

• Manage Help Desk/IT tickets assigned to intranet team.

• Manage common administrative tasks in the intranet software, and partner with IT as appropriate.

• Work closely with key stakeholders to understand their needs and involve them in planning and problem solving (including Communications, IT, HR, Risk and Legal, as well as executives and administrative staff)

• Support the broader Corporate Communications team on enterprise initiatives, including event coordination, corporate award program administration, and content planning, development and amplification across a variety of channels/mediums.

Knowledge, skills and abilities

• Strong attention to detail

• Strong analytics skills

• Excellent verbal and written communication skills

• Excellent organizational and project coordination skills

• Excellent interpersonal skills

• Self-starter able to work independently to prioritize and manage multiple projects and deadlines in a dynamic environment with frequently changing priorities.

• Creative team player who can work calmly and quickly in fast-paced environments.

• Ability to handle sensitive and confidential situations with diplomacy.

• Someone who is thoughtful, a good learner, good listener, well organized.

Minimum qualifications

• Bachelor’s degree in communication, Journalism, Marketing, Public Relations, Business or equivalent.

• At least 3+ years related professional experience or equivalent via internship setting, with 2+ years implementing or managing web sites or intranets.

• Background with Content Management Systems (CMS) required and Viva Engage preferred

• Basic understanding of HTML

• High degree of proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, etc.).

• Working knowledge of graphics tools (Photoshop) and collaboration platforms (SharePoint); graphic design and video editing experience a plus

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

PDN

Primary Work Location

Additional Locations

Work Shift

Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

In collaboration with NA Region leaders and the Corporate Communications team, the Senior Manager, NA Region Communications will ensure internal communications strategies are designed and executed to progress agreed business objectives with associates, and drive growth and integration activities across the region. This person will be responsible for enhancing internal communications tools and channels that effectively engage sales leaders and field-based associates throughout the country as well as the broader region associate base, while conducting ongoing measurement of content and channels to inform future approaches.   

Directly reporting to the Senior Director HR, and a dotted line to Corporate Communications,  the Senior Manager, Communications will lead multiple integrated communications projects and initiatives that will require collaboration across other areas of the business, often with competing priorities, tight timelines, and limited budget.

This person is a thinker and a doer who can create a strategy as well as execute, with strong writing skills across channels and a track record of performance in a matrixed environment that requires cross-functional coordination.

Primary Responsibilities

• As the lead NA Region communicator, manage all communications for the President of the North America Region including employee engagement communications through a variety of unique vehicles and approaches, customer communications and presentations, and social media content for personal and company channels, i.e. intranet, LinkedIn, etc.

• Create regional message tracks and content in support of relevant content pillars that align with and complement BD corporate and BU-specific messages and themes. Internally promote regional accomplishments and progress against key initiatives through a variety of creative communication channels that increase associate awareness of the NA Region, drive regional senior leader visibility, underscore the region’s role within BD and importance of BD to customer success, and highlight the evolution of the team to increase pride among associates and build BD’s culture in the region.

• Align NA Region communications plans and tactics with Corporate Communications to ensure alignment and consistency of messages with broader company goals and other corporate plans, while also providing NA Regional content for amplification in broader companywide and segment-specific communication. The Corporate Communications team is a key partner and stakeholder for this role as part of enterprise initiatives to drive understanding of progress against BD 2025 plans.

• Identify the correct channels and channel strategy for regional communications vis a vis existing cadence of corporate, business unit, customer/marketing and segment channels and messages. Ensure the appropriate application of corporate messages for resonance with the regional audience.

• Consistently track and measure effectiveness of regional communication efforts to inform future content and communication approaches.

• Ensure coordination with and build strong relationships across HR, communications, HR, IDE, marketing, businesses and functions.

• Lead the communications development for strategic presentations, coordinating with other commercial stakeholders, aligning to corporate branding guidelines and working with third parties

Minimum Qualifications, Skills, and Experience

• Bachelor’s Degree required – preferably in Communications, Journalism, Public Relations, or related field. Advanced degree is a plus.

• 5+ years of relevant professional corporate communications experience with substantial experience working in internal/external communications for a publicly traded health care company, highly regulated industry, or major global brand. 

• Proven ability to create and execute an integrated regional specific internal and external communications strategy while working closely with corporate communications colleagues and a variety of disciplines in communications and across a matrixed company.

• Experience leading internal communications programs, employee engagement initiatives and leadership communications about key business updates, including message development, content management and strategic internal communications approaches.

• Ability to develop external digital content specific to the NA Region for executive channels, as well as overall company channels, and manage regional external campaigns and messages. Experience customizing content and creating clear direction for content pillars and channels.

• Exceptional written, oral, and interpersonal communication skills and presentation capabilities in a corporate environment and strong executive presence and the highest levels of professionalism, discretion, and confidentiality.

• Flexible outlook and mindset that is energized by working in a fast-paced dynamic environment with the ability to prioritize and multi-task, take initiative and act independently, and work under tight deadlines.

• Strong ability to collaborate and capable of building consensus and strong working relationships within a highly matrixed organizational structure.

• Creativity and resourcefulness with strong problem-solving abilities and proven abilities to think ahead.

• Outstanding business acumen and demonstrated experience working closely and collaboratively with senior leaders across a global organization.

• Ability to travel as needed, approximately 5-10%

• Writing samples may be requested.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

PDN

Primary Work Location

Additional Locations

Work Shift

Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The BD marketing function is in a truly transformational period and transformation requires excellent change management and communications. The Sr. Marketing Communications and Program Manager, Corporate Marketing reports directly to the Vice President, Corporate Marketing, but dotted lines to the whole of the OCMO Leadership Team to ensure all OCMP projects and initiatives are reflected in our communications and management. 

Summary

The Sr Marketing Communications and Program Manager, Corporate Marketing partners with the CMO and OCMO Leadership Team to develop and execute the communication and change management strategies to support our strategic imperatives and needle movers. This leader is a thought partner to the OCMO bringing new concepts and ideas to drive marketing excellence by being tuned-in to the CMO office and the strategic direction the team is driving as well as keeping a pulse on what is happening in the macro-marketing world.  This team member challenges the organization to set the standard for disseminating messages, driving initiatives and imperatives to engage the marketing function in growth. They are also advanced project managers to help keep our initiatives on track and drive the logistics that make our communications flawless.  

Primary Responsibilities and Duties

This position is responsible for, but not limited to, the following: 

• Develop and execute the communication and change management strategy, supporting the strategic initiatives of the OCMO.  This includes but is not limited to:

• Creates and drives communications to the broad marketing community from the CMO or on behalf of the OCMO, the OCMO LT or the Marketing Leadership Team

• Listening, interpreting, collaborating and building content for the OCMO LT to communicate progress on key initiatives to targeted audiences (ie: EXLT, President’s Council and the broader marketing community)

• Measures and tracks progress against strategies to ensure change efforts embedding across organization

• Drive and manage the annual global marketing excellence awards program and global marketing meeting:

• Develop and execute the communication strategy and calendar to support to support the event objectives

• Collaborate with the marketing community to drive the right content aligned with the corporate, marketing and meeting strategy

• Manage all pre- and post-communications supporting the marketing award and GMM process

• Create and post daily meeting highlights

• Manage and summarize meeting feedback for continuous improvement

• Develop and post meeting content on the BD Way of Marketing Maxwell site

• Manage and coordinate quarterly global marketing town hall and annual global marketing meetings to deliver the key messages and timely content:

• Developing a motivating and compelling agenda in coordination with all OCMO LT teams

• Coordinating and scheduling the speakers and their content, including rehearsals

• Partnering with stakeholders to manage logistics and details of meetings to ensure meetings, large or small, run smoothly for speakers and attendees

• Working with IT to manage the live broadcast and video replay

• Managing the Q&A

• Creating pre- and post-meeting communications

• Maintaining event content on the BD Way of Marketing Maxwell site

• Project manage and drive communications for key OCMO initiatives aligned to our strategic imperatives and function needle movers, as requested, to ensure deadlines and outcomes met

  • Drives the details of the strategic programs to support the sponsors and team captains ensuring actions are documented, driven to completion and results achieved.

  • Works with team captains and sponsors to move coordinate stakeholders that support these big programs

  • Translates the results achieved and key learnings into a communications strategy that supports the change management we are trying to drive as an office.

• Develop/leverage multiple channels to engage marketing employees and enhance two-way communication

• Track and communicate the latest trends in marketing and formulates ideas on how we incorporate at BD

Skills and Competencies

• Demonstrates a strong executive presence and can communicate effectively at all levels

• Strong knowledge of marketing fundamentals so can effectively communicate strategies and programs for OCMO LT

• Has used, and can demonstrate, strong digital marketing capabilities to support our digital marketing transformation

• Knowledge of fundamental communication strategy development – what good looks like

• Extraordinary listening skills - the ability to translate what was heard into sound bites and effective communications

• Excellent written communications skills – the ability to flex the mannerisms and communication style to key leaders in written communications (e.g., write as if the leader wrote it themselves)

• Strong project management capabilities to ensure key programs stay on track to deliver on time and with desired outcomes

• Excellent interpersonal skills, including the ability to draw out what the person is really trying to say and effective meeting facilitation

• Constructive Challenge – able to appropriately challenge senior leaders to drive the desired outcome

• Above average skills with Microsoft Office, Yammer, Outlook and multiple digital marketing platforms etc.

• Ability to mine survey data and assimilate into key themes and recommendations

• Exemplifies the BD Values

Education, Qualifications and Experience

• Bachelor’s degree in communications, marketing, business

• Minimum 8-10 years’ experience in a communications, digital marketing or marketing role where the associate has demonstrated an ability to create and execute a thoughtful, targeted communication strategy

• Project management certification desired

• Knowledge of change management fundamentals.  Change management certification is a plus

• Proven experience in a team development environment and working on cross-functional teams

• Demonstrated capability in “influence without authority” role; meeting facilitation certification is a plus

• Bias towards continuous improvement, dissatisfaction with the status quo, seeking new and better ways of delivering work product

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

PDN

Primary Work Location

Additional Locations

Work Shift