Total 6 pr media communications job vacancies in henlow bedfordshire sg1 2da

At National Highways, we are proud of our purpose - to deliver a better service for road users and to support a growing economy. Millions of people rely on England's motorways and A roads every day, and we want everyone who uses and works on them to get home safe and well.

To help tell our story we need to deliver communications and engagement activity that showcases the positive impact of roads investment, and increases awareness and driver confidence about how to travel safely on our roads.

As a Media Relations Manager within our Press Office Team, you will be responsible for protecting, building and enhancing the reputation of National Highways by providing strategic media handling advice to the organisation, liaising with the media, and providing a proactive and reactive media relations service in line with the communications strategy.

You should be an experienced communicator with a strong news sense and excellent judgement.

This role will be based from our Bedford or Guildford office - (40% office based) Some travel will also be required occasionally for team meetings or to facilitate media events within the region.

What you'll be leading on

• Delivering high quality written material, media briefings and communications activity to promote National Highways and enhance our reputation.
• Providing media handling advice, including developing and implementing communication plans to ensure that the most appropriate communication solutions and channels are being used.
• High profile and often complex issues which will require you to use your specialist expertise to achieve balanced and accurate coverage for National Highways.
• Responding to media enquiries and briefing spokespeople, maintaining effective forward planning, and delivering and managing media events/activities.
• Developing relationships with colleagues across the business and journalists, and coordinating activity with the Department for Transport and other external stakeholders.
• You will also participate in an out of hours duty rota to help ensure road users are informed about traffic conditions and to respond to media enquiries.

To be successful:

• A strategic thinker with political awareness
• Experience of working with teams across an organisation to engage with the public via the media
• Outstanding stakeholder relationship skills
• Experience in producing creative and impactful communications activity for a range of media outlets
• Experience of working with the media, and providing high quality written material

Proud member of the Disability Confident employer scheme

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

We are recruiting for a Deputy Head of Communications who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Trust’s communications team provides a comprehensive service, leading internal and external communications; media handling; management of the trust’s websites and social media channels; events; and corporate publications.

We are committed to promoting and protecting the reputation of the trust, and providing the best possible information to the wide range of audiences we serve – our patients and the public; our staff; the media; partner organisations, supporters and collaborators. We achieve this through a range of mechanisms, working closely with staff and patients.

Our office is a busy, fast-paced environment with responsibility for ensuring that senior management and clinical staff are briefed on the trust’s key objectives and priorities, as well as any media interest in the Trust. The team also manages the Trust’s social media channels, with almost 6,000 followers on LinkedIn, 9,000 followers on X (formerly known as Twitter) and more than 21,000 on Facebook.

Members of the team work closely together, so there is always plenty of opportunity to develop new skills, and we also work closely with colleagues from our charity and research teams.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Responsible for supporting the Assistant Director – Communications and Engagement to lead and develop the team to deliver high-quality internal, external, digital, and stakeholder communications and engagement which support the needs of the trust.

Work with the Assistant Director – Communications and Engagement on planning, identifying and delivering strategic and tactical communications activity across all channels to support the aims and objectives of the trust.

The role will lead on providing a professional media relations and issues management service on both a proactive and reactive basis, advising senior leaders of risks to reputation and mitigations, in addition to lead responsibility for design and delivery of internal and external campaigns.

Seek opportunities to promote and enhance the Trust’s reputation with all audiences. This will involve consistency of message and supporting the Assistant Director – Communications and Engagement in close liaison with key stakeholders in the local health and care system.

This role will participate in the out-of-hours on call rota for communications.

East and North Hertfordshire NHS Trust, are proud of the range of general & specialist services we provide & our 6,000 plus dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.


We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding & starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.
Employees are entitled to seek to work flexible working patterns & we are committed to listen & consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Thursday 16 May 2024

Guest Relations Social Media Advisor
We are looking for high potential, social media professional to join our fast-paced existing Guest Relations team as a Social Media Advisor. You will be the voice of Premier Inn Hotels and Restaurants Guest Relations Department across various social media channelsin providing world class service to our guests. If you are a resilient, customer focussed person who loves to engage with people, and resolve issues with experience on social media platforms, then we would like to hear from you.
Reports to: Guest Relations Social Media Team Manager
Contract: Full-Time, Permanent
Grade: S11
Hybrid/Office based
Location: Chiswell Court, Dunstable
What we need from you:

Demonstrated mastery of English grammar.
Proven ability to remain composed, confident, and well-informed under pressure.
High standards in both verbal and written communication.

Proficient in data capture and administration.
Strong listening skills.
Previous experience handling social media platforms such as Facebook, Twitter, and TripAdvisor.
Exceptional attention to detail.
Adept at resolving complaints effectively.
Goal-oriented and thrive in a target-driven environment.




Unlock the perfect match for your skills! Apply now and be part of an exciting journey where your impact resonates daily. Our team creates unforgettable experiences, delivering consistent quality and service. Join us in innovating for our guests while fostering a great workplace for our team members.
What you'll be doing:

Deliveringexceptional levels of customer service through social media platforms
Working collaboratively with team members and other departments to ensure a first-time resolution
Being accountable for the provision of excellent online reputation management when dealing with customers on social platforms, ensuring social media response guidelines are always adhered to
Providing insight on guest contact trends to inform future marketing campaigns or strategic changes
Being able to multitask
Working towards KPI's

In return for your commitment, we've got some great benefits to offer:

A collaborative work culture that focuses on supporting your success
A flexible working policy you can rely on
Individual BUPA healthcare.
Optional contributory pension matched up to 10%
Up to 25% discount off our brands
Pensions scheme
Performance bonus scheme


Join our vibrant community! Premier Inn spans 1,200 hotels and restaurants across the UK, Germany, and the UAE, but we're more than our locations. We're a team of 35,000 individuals dedicated to crafting memorable experiences every day.
From sourcing the nation's favourite breakfast to ensuring a great night's sleep, we're committed to excellence. As we prepare for new openings and revamp our online presence, we stay focused on the details that keep our guests coming back.
Whether we're your trusted choice for business trips or the venue for your special celebrations, Premier Inn is a constant in a changing world. We invite you to join us, bringing your energy, ideas, and sense of fun. Our doors are open, and our brands await your unique contribution.

Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation.

You will join a tight-knit team and play a pivotal role in taking Whitbread's internal communications to the next level.
Partnering with stakeholders from across the business, you will help us create a fresh internal communications agenda that connects with our people - whether that's through leveraging our fantastic brand, bringing our channels to life, or bringing helping our leaders inspire our teams. You will shape how we communicate with our teams and create a fresh internal comms environment that sees content, collaboration and content thrive.
Salary: £65,000 - £75,000
Location:Whitbread Court, Dunstable, LU5 5XE. We offer flexible working.
Why You'll Love It Here

Car: Car Allowance or Company Car (Value of £5,650)
Healthcare: Family BUPA healthcare
Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
Bonus: up to 30% annual bonus

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/
What You'll Do

Support Head of Internal Communications in the development and delivery of the Internal Comms strategy.
Lead on internal communication around our business strategy and performance, including financial milestones and the periods in between.
Quickly establish B successful relationships with a diverse group of stakeholders, from our senior leaders to our operational teams
Develop high quality employee campaigns and take end to end responsibility for the delivery of those campaigns.
Working with the Internal Comms Channel Partner, act as the guardian for Whitbread's internal communications channels and have responsibility for the development of our channels to ensure they are fit for our future.

What We Need

Significant experience of working in diverse organisations - preferably a sizeable business or agency - that has a broad mix of employees whether that be demographically, geographically, or professionally.
Impressive verbal and written communications skills
The ability to think on your feet, absorb and synthesize information quickly. A strategic mindset and ability to work with detail
Demonstrable project management experience and a proven track record in executing high quality IC communications and engagement strategies.

Be part of our Team at Whitbread
Open to new ideas, fresh perspectives, unexpected approaches and thinking in new ways. Nothing is out of our reach. Open to possibilities, reaching new destinations and discovering our potential together. It's being able to live in the now, while having a close eye on what's next.
We're open to you, your big ideas and new ways of getting the job done.

Your new company
An independent body which has responsibility for ensuring proper governance arrangements and controls are in place to enable the effective exercise of the Authority's functions and the management of risk.


Your new role

• To ensure our client's communications and engagement department is recognised and promoted as a professional, inclusive and valued emergency service, with all stakeholders and that essential messages are communicated internally and externally.
• To proactively promote the organisation, its work and activities, employees, career opportunities, campaigns, successes and key messages across a variety of digital platforms, both internally and externally, evaluating outcomes where appropriate.
• To work independently to strategically develop and deliver the Service's social media strategy in a creative way, managing all corporate social media channels and supporting on-call stations with their local pages.
• To proactively manage the reputation of the organisation, including media and social media management and monitoring, and provide a timely and full brief to senior managers on risks and issues as they arise, including suggested mitigation and actions.
• To assist and manage the production of creative content, including graphics, infographics, videography and material of all descriptions including digital content and traditional printed materials, liaising with colleagues, internally and beyond the organisation, to ensure materials are appropriate, engaging and reflect the organisation's brand, and act as the corporate photographer/videographer when required.
• To produce well written and accurate communication suitable for different audiences (internal and external), including social media posts, web content, news releases and quotes, articles for inclusion in corporate publications, information leaflets and posters, internal messages and other corporate documents that arise.
• To play an active role in external and internal responses for the organisation during major and significant incidents including crisis management, social media, media handling, photography, video, website management and briefing stakeholders and working together with communication teams from other agencies. This includes attending events and incidents to manage communication and as part of an out of hours evening and weekend on-call rota (additional payment, one in four weeks on call).

What you\'ll need to succeed

• To hold a relevant degree or equivalent experience
• In-depth experience of working within a media/communication or public relations environment
• In-depth experience in creating and implementing digital campaigns utilising multiple platforms and tools including photography and video production to capture well composed photos and video content for a variety of uses.
• In-depth experience of Microsoft 365, especially Sharepoint, Teams, Word, Excel, Powerpoint and Outlook, Publisher, as well as design applications such as Canva, Adobe and Photoshop and other content management systems for websites and intranets
• In-depth experience in creative and engaging content for all social media channels for a variety of different messaging and purposes to get messages across to different audiences.
• Effective interpersonal skills and an ability to communicate orally and in writing in a clear, concise and articulate way that is suitable and adapted to the target audience (internal and external) and speak publicly with confidence and professionalism including crisis management situations.
• Ability to use social media proficiently such as facebook, X, Flickr, YouTube, TikTok, LinkedIn, Instagram and NextDoor

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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