Total 96 quality assurance control job vacancies in manchester england m3 3eb

DUTIES AND RESPONSIBILITIES Management To help plan, implement, maintain and evaluate operational aseptic services including staff, resources, activity, processes and information. To identify, evaluate and implement new services, and improvements to existing services, when required in conjunction with the Aseptic Services Manager. To promote good working relationships between all grades of staff. To continually assess the service provided and to suggest improvements to ensure best practice is adopted at all times. On a day to day basis communicate sometimes difficult and potentially contentious information back to the appropriate healthcare professionals. To ensure effective, up to date standard operating procedures (SOPs) and processes are available within the Aseptic Services Unit which complies with national, regional and local guidance. This will involve writing, authorising, implementing and reviewing SOPs on an ongoing basis. To co-ordinate the use of unlicensed medicines across all areas of aseptic services including products purchased as specials. To be involved in ensuring all equipment is validated and functioning correctly. To be involved in ensuring all plant and equipment planned preventative and corrective maintenance is carried out. To be involved in the management of the environmental monitoring processes in line with current guidance and to ensure correct action is taken in the event of a deviation. To liaise with Quality Control North West where appropriate to resolve any validation or monitoring issues. To be involved in the management and effective resolution of customer complaints, product defects and recalls in adherence with Departmental, Trust, National and regional guidance. To work within the Trust policies and procedures and be involved in the recruitment and retention of Aseptic Services staff. To work within the Trust policies and procedures and be involved in the management and monitoring of Aseptic Services staff attendance, sickness and other absence, annual leave, study leave and career development. To work within the Trust policies and procedures and take part in proceedings that may be required in disciplinary, grievance, fair treatment cases. To liaise with pharmacy, medical and nursing staff in matters relating to aseptic services. Involvement and organisation of Aseptic Services Management Team meetings, team meetings and QRM. To be involved in ensuring that the Site Master File is updated and maintained. To analyse data, write reports and present findings for publication and internal use when required. To participate in and organise Bank Holiday and extended working. To provide Bank Holiday and out of hours aseptic cover on a rota. Leadership To act as a professional role model and develop positive relationships with key personnel. To promote pharmacy services development within the Trust. To be self-motivated and committed to the development of pharmacists, pharmacy technicians and support staff within your area of responsibility. To represent the department at Divisional, Trust and external meetings as directed by the Aseptic Services Manager providing information and reporting back all relevant information to the appropriate staff. Provide leadership and highly specialised advice on all matters relating to Aseptic Services activities. Service Development To be involved in the contribution of specialist knowledge into the research and evaluation of new products, equipment, devices and methods of work, including clinical trials, analysing and interpreting the requirements for service developments within the Aseptic Services Unit. To ensure validation is carried out for all service developments prior to introduction. To be involved in ensuring that the Aseptic Services objectives are in line with Trust and departmental strategic development plans. Along with the Aseptic Services Manager, be involved in the expansion of existing services and the development of other aseptic services in accordance with the departmental strategic plan. To assist the Aseptic Services Manager in the monitoring and maintenance of the capacity plan, business cases and statements of need for products and services. This will involve analysing data, writing reports and presenting findings. Aseptic To be competent in the aseptic preparation of medicines. To be involved in the Aseptic Verification process. To supervise staff working in the ASU and to check the work in accordance with ASU procedures. To be involved in ensuring the highest level of professional standards of service are provided from the Trust Aseptic Services Unit encompassing both quality and timeliness of service to patients and staff. To perform, and instruct others to perform, complex dose calculations. To act as a checker/product approver within Aseptic Services, checking the work of others members of staff in accordance with departmental procedures, throughout aseptic processing. To help to ensure that all staff adhere to hygiene and clothing policies associated with their work within the controlled cleanroom environment. This involves strict hand washing procedures and changing into designated cleanroom clothing. To ensure all documentation relating to the day to day operation of the ASU is completed correctly and reviewed at regular intervals. To understand the key developments around the provision of patient care. To be trained and registered to issue intrathecal doses. To ensure cost effective use of resources within Aseptic Services to include the review and monitoring of the cleanroom clothing and cleaning / decontamination solution contracts To be involved in identifying required equipment and resources and manage the cost effective purchasing of aseptic services equipment, consumables and resources. To be involved in the management of aseptic services stock ensuring stock levels. To comply with legal and other requirements related to the purchase, supply, use, safe custody and destruction of medicines within pharmacy and other areas of the Trust. To be involved in the monitoring of SACT waste and its reduction. To be involved in the development and management of software systems ensuring they are risk assessed and validated. Supervise the preparation of medicinal products made under section 10 of the medicines act 1968 and ensure compliance with Quality Assurance of Aseptic Preparation Services to provide products that are fit for their intended use, along with clinical trial preparations. To coordinate with the senior technicians, the daily workload of medicines for injection to the wards and departments taking into account clinical priority, financial expediency and the capacity plan for the unit. Ensure all production operations are carried out according to pre-established Standard Operating procedures and in accordance with Good Manufacturing Practice. Responsible for the validation of the new pharmacy electronic worksheet system, in conjunction with the Aseptic Services Manager and their deputy. Contribute to the development of products and services, with the Aseptic Services Manager and their deputy. Liaise with the Aseptic Services Manager and their deputy for long term strategic development of Aseptic Services. Assist with the support and running of the Pharmacy Quality Management System (QMS), internal and external audits. Contribute to work on a business case for a new / significant refurbishment of the aseptic unit, and implementation of the resultant plans. To be involved is the compilation and review of COSHH documents in line with any changes, and compliant with COSHH (1988) Regulations. To be involved is the compilation and review of Stability documents in line with any changes. Assist in ensuring the unit is fully compliant with the requirements of the executive letter EL(97)52 issued by the department of health. Assist in ensuring the department is fully compliant with the requirements associated with the regulation of clinical trials. To contribute to and participate in practise research initiatives within the department. Policy To be involved in the compilation and review of Aseptic Services procedures in line with any changes in legal and ethical policy, Trust developments and local and regional guidance as well as departmental working arrangements. To be involved in ensuring the adherence and upholding of Trust and departmental policies and procedures by the Aseptic Services staff. To ensure confidentiality is maintained at all times. Clinical Governance To ensure that Quality Assurance standards are maintained in accordance with national, regional and local requirements. To assist the Aseptic Services Manager and their deputy in assigned audit activities and produce written reports and statistical information with identified action. To be involved, along with the Aseptic Services Manager and their deputy, in ensuring that the annual validation activities are carried out. To help to ensure staff within the ASU work within the policies and procedures in order to provide a safe, efficient, patient centred aseptic service. To help to ensure that all quality exceptions are documented and appropriate action is taken to resolve any issues raised. To assist the Aseptic Services Manager and their deputy to maintain systems which monitor, evaluate and report aseptic service errors and incidents and implement effective CAPAs. To be involved in ensuring the aseptic services support the developments of other pharmacy services and comply with relevant statutory and ethical guidance by taking an active role in departmental meetings. Ensure appropriate change control processes are followed and authorise changes to any existing product/process or the implementation of any new product or process.

Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent

Additional Payments: Casual Car User Allowance

Closing Date: 25 November 2024

Interview Method: In Person (Face to Face)

This role is subject to -

Qualification -

● Significant experience of working within a highway or construction environment - with a background in Development Control and technical assessment of planning applications

● Must hold a minimum of a HNC / HND in Engineering or another relevant subject, and have significant experience in Highways / Construction.

Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.

Driving Licence – The successful candidate should hold a full clean driving licence as you will be required to drive a vehicle adhering to council regulations.

Manchester City Council is looking for an experienced professional to lead the City's Highways Development Control Team. The team supports the Planning Department in assessing planning applications for new developments, ranging from small local applications to large multi-million-pound developments reshaping this great City. This is a great opportunity to join a dynamic Service within the Council delivering a variety of projects and programmes on behalf of the City to contribute to the ongoing growth, delivery, and development of the City Strategy

This role sits within the Highways Development side of Highway Services and as the Highway Authority, this role will focus on how new development impacts the highway and other surrounding areas. Key aims include ensuring developments promote sustainable travel and that the city is kept moving and accessible as it grows and develops. The role holder will have lead accountability for the Highway Service element of planning application assessment, also supporting developers and influencing planning applications at an early stage to shape the city in line with the Greater Manchester Transport Strategy 2040.

This role involves blended/hybrid working. You may able to work from home or remotely some of the time, or for certain tasks or limited days or hours. For the remainder of the time, you will be required to work at council sites or offices. This will depend on your role’s responsibilities and your personal circumstances.

You must hold a HNC or HND in Civil Engineering (or other relevant equivalent subject) and have a significant and demonstrable experience of leading a team in a Highways / Transport / Engineering environment and be able to evidence training, qualifications and/or experience within Management and Leadership areas.

The post holder will act as a technical point of reference for the team and colleagues within and outside of the wider Highways Service. The post holder will work closely with colleagues in planning and strategic development, fostering and developing relationships and connections to ensure meaningful highways input at concept of minor and major growth developments across the city. Using our combined local knowledge and technical guidance to feed into new development like new or expanding schools, community developments, new housing estates and local amenities, providing support and advice on any issues. The post holder will represent the Council in respect of development control and will be responsible for the successful resolution of escalated issues.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK
• References (Current and Previous employer)
• Qualification
• Evidence of driving licence

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
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Work with the Practice Manager to oversee the development and implementation of practice strategy, policies and procedures in relation to: data entry and collection, compliance, regulation and performance monitoring, including Quality and Outcomes Framework (QOF) and Impact and Investment Fund (IIF). Support Partners and the Practice Manager in meeting local, national and organisational targets in relation to compliance, regulation, performance and information governance. Develop and deliver a focussed and relevant compliance framework to enable the practice to meet CQC and contractual inspection and audit requirements, including primary care quality visits, infection control audits etc. Delivery of in-house training required for staff to ensure the appropriate levels of engagement and support are in place for effective compliance. Contribute to the preparation and updating of Practice Development Plans and oversee the implementation of the aims and objectives in relation to Quality and compliance. Foster an environment within the team that supports staff development and encourages ideas and takes account of staff opinions. To support Safeguarding with administrative support in ensuring safeguarding processes are followed and information requests are responded to within timeframes set. Data: Work with colleagues to ensure accurate data is available to underpin effective performance management, compliance and risk management, supporting continuous improvement of practice activities. Have oversight of data quality across the practice and support teams to achieve good data quality providing guidance as required. Incident Management: Oversee the practices incident management and significant event reporting systems, liaising with staff to ensure all incidents are recorded and processed in line with policy. Oversee data and produce management reports on incidents as requested. Encourage a culture of continuous learning through incidents by establishing appropriate frameworks and assisting managers in implementing them. Information Governance: Work closely with the management team, ensuring compliance with information governance standards across the practice. To maintain, complete and submit the practices Data Security Protection Toolkit submission on behalf of the practice. Act as the practices lead for information governance and data protection issues and submit any data returns required. Policy and Procedure: Support colleagues to understand and implement organisation standards, policies and procedures, including where appropriate the delivery of training and advice sessions. Assist the Practice Manager in all HR and Recruitment procedures, ensuring appropriate documentation is in place. Liaise with our HR partners Peninsula when required to seek advice/guidance on employment/HR issues.

Information Assurance Security Manager / Rochdale / Hybrid / 60k - 70k

Support the company in delivering information security and data protection services to company and our customers.

Specific duties

• Assessing, approving, and advising on all information assurance and security matters for Agilisys and our clients.

• Implementing, maintaining, and providing subject matter expertise on information security management processes to ISO 27001.

• Implementing, maintaining, and providing subject matter expertise on multiple security standards, frameworks, and certifications applicable to the UK public sector.

• Performing risk management activities.

• Supporting security incident response for Agilisys and our clients.

• Working with project and programme teams to identify solutions to security challenges.

As aQuality Governance Facilitator,you'll be part of our valued team at HCRG Care Group. You will feel valued as anQuality Governance Facilitatorwithin HCRG Care Group, receiving access to exclusive rewards and benefits including- Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country Free tea, coffee and milk at your base location in Runcorn Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical well being from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to e Learning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose- changing lives through transforming health and care The pride of working for an organisation committed to the highest clinical and quality standards- with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionThe Ideal CandidateThe successful candidate will have-Essential Criteria Patient Safety Knowledge-Strong understanding of the NHS patient safety agenda and healthcare compliance requirements. Governance Expertise-Familiarity with governance processes and best practices. Communication Skills-Excellent verbal and written communication abilities to engage with colleagues and stakeholders effectively. Self-Motivated-Ability to work independently and prioritise competing demands. Attention to Detail-Proven capacity to produce high-quality work with meticulous accuracy. Presentation Skills-Ability to create detailed reports and presentations based on complex information. Audit Experience-Experience applying audit findings and evidence-based practices in healthcare settings. Desirable Criteria Regulatory Knowledge-Understanding of legislation and directives for independent healthcare providers. Professional Development-Relevant qualifications or willingness to pursue further education in quality or governance. Implementation Experience-Involvement in introducing new processes or systems. Please see the attached job description for a full person specification.

Join us as a Customer Service & Operations Analyst, Quality Assurance Team

• This is an opportunity to make a positive impact to our customers and colleagues, as you deliver good customer outcomes through quality assurance activities
• You will be actively involved in the holistic assessment of Past Business Reviews for an Investment Remediation ProjectcoveringEnd to End reviews with some potential stage gate assessments.
• You’ll be actively participating in initiatives to improve customer service, processes and procedures
• You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role
• This role will be offered on a 12 month basis

What you'll do

In this key role, you’ll be providing crucial support to customers and colleagues in our Quality Assurance Team. You’ll be assessing and investigating point of sale review documents to assess the suitability of the advice given, providing support to the Quality Checking teams and Operations, ensuring processes, policies and procedures are delivered in line with good customer outcomes.

You’ll also be:

• Identifying barriers to performance and coordinating improvements to enhance our efficiency
• Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
• Reviewing file review assessments, telephony and redress methodologies to confirm correct outcomes have been reached.
• Highlighting any gaps in policy or existing processes which may be causing poor customer outcomes and how this can be rectified

The skills you'll need

To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail, including experience of analysing and using performance data. You’ll perform well under pressure and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You will need to be able to undertake a full quality check on cases reviewed by the Operations team, identify the correct outcome has been achieved and provide appropriate feedback.

You’ll also need:

• You’ll need a minimum qualification of QCF4 diploma level in Financial Planning
• Experience of Past Business File Reviews and understanding of the investment advice process, including simple investments, Individual Savings Account and Open Ended Investment Company’s, to more complex solutions such as Pensions and Estate Planning
• Experience in either a quality checking role or quality assurance role
• The ability to convey information in a simple and understandable way
• An understanding of contact centre operations and performance metrics
• Microsoft Office skills, including Excel

Title: Quality Inspector – North West
Contract type: Permanent
Hours: Full time
Location: Sale Point, Greater Manchester with travel to sites*
Persona: Agile, Office based 20-40%
Salary: £37,280 - £45,640 pa plus a car allowance of £5,500 (ECU)**

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.


We are looking for an experienced Quality Inspector to join our passionate Customer & Quality team. This role is integral to L&Q's reputation and is key for ensuring customer satisfaction. As Quality Inspector is responsible for ensuring the quality of new homes, with a focus on function, building form and building construction. It's your role to ensure the quality of new homes delivered to customers meets the L&Q Quality Standard and any issues raised by the customer upon moving into their new homes are handled correctly and resolved promptly.

In this role you will monitor quality of work on site and ensure the homes delivered to customers are fully completed prior to occupation. You will work closely with the client Project Managers, the Asset Management and maintenance surveyors, together with the technical administrative team to ensure that L&Q achieve 100% client satisfaction with the new homes and systems constructed. You will make a real difference providing an effective, efficient and responsive quality inspection process to support L&Q's objective of achieving Customer Satisfaction Excellence.

We are looking for someone with knowledge in the construction of new buildings, on large scale estates and regeneration schemes incorporating sustainable construction elements. You will require the experience and knowledge to review the progress of all elements of contracts with contractors’ design responsibility. You will require a sound understanding of construction process including trades and materials.

In addition to the above, you also will have the ability to identify and resolve multiple issues to ensure the highest level of contract compliance. You will be familiar with all the relevant drawings and written instructions, checking them and using them as a reference when inspecting the work. An attention to detail when checking work and materials is essential.

You will need to be computer literate and be able input and retrieve data from computer management systems. This appointment will require a combination of both site and office based activity.

Part of this role will entail meeting customers in their new home, which will require on occasions that you are able to work in the evening or on a Saturday. You will need a full driving licence and have access to a vehicle on a daily basis as this role requires the post holder to be mobile (travelling to various sites).

It is essential that you are a first class communicator with experience of dealing face to face with customers and the issues they raise, ensuring they fully understand the solutions available. You will be able to liaise effectively with contractors, specialist sub-contractors, residents, and our own technical and housing management staff.

If you are interested in this role and have the experience required, then apply today!



Why choose L&Q?

We offer a competitive annual salary and staff benefits package.

Strong family-friendly policies
Hybrid working Model
Committed Learning & Development
Annual leave starting from 28 days rising to 31 PLUS bank holidays
Excellent Pension Scheme – double contribution up to 5%
Westfield Health cash plan
Generous non-contributory life assurance
An Employee Assistance Programme
Great places to work certified 2022
Best Workplaces for Women – ranked 23 in the UK


At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.



*We are a multi-site organisation, so some roles may require occasional travel between offices.

** This role is entitled to an essential car user (ECU) allowance. For the allowance to be paid, you will need to hold a full driving licence and have access to a vehicle that is insured for Business Use. ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Band E PEGA Quality Engineer - QE Automation & Frameworks
SALARY: £68,202 - £75,780
LOCATION: Manchester
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days per week) in an office site

About this opportunity

Would you like to be part of the next phase in our transformation? We're moving into streaming of data and cloud technologies, underpinned to meet data needs and our team. We're at the heart of our Group wide change.

Where does this role sit?

Core Platforms is on a journey to build the bank of the future and simplify our operational processes to help our customers with our Business Process Management, Customer Relationship Management (MS Dynamics) and API Integration technologies. We lead, prioritise, and deliver change across the Group by engaging with the Business areas, understanding their need, and delivering change in an agile way to safely deliver benefit for our Customers and Colleagues.

Here's how you'll make a difference:

As a Quality Engineer, you'll be making a real difference, as you'll blend both deep domain and technical expertise within a feature team.

• Working with the Business, Development and UK onsite teams to drive solutions.

• Highly experienced in creating test frameworks to aid the testing of complex code to deliver products that are fit for purpose and meet the quality standards that our customers expect, based on deep domain and technical expertise

• Coaching other members in the team including junior engineer and partner resources

• Attending and contributing to Guilds

• Supporting wider delivery consideration e.g. risk management, planning & keeping documents current

About us

If you think all banks are the same, you'd be wrong. We're an innovative, constantly evolving business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

About You

You're able to find answers to questions and resolve problems, energised by learning new technologies and staying in step with industry changes. You're passionate about delivering high quality products and services, keeping a focus on our customers. You build strong business relationships and communicate in a clear, concise manner. You'll have excellent analytical skills and able to work methodically with a high level of attention to detail.

Skills/ experience we'd need to see

• Accomplished Test Automation Engineer helping to develop a robust and future-facing Automation & Frameworks.

• Highly experienced in creating test frameworks to aid the testing of complex code to deliver products that are fit for purpose and meet the quality standards that our customers expect, based on deep domain and technical expertise.

• Ability to analyse and evaluate the feasibility/relevance of proposals for complex products/services, then develop and amend them as necessary (with guidance from senior colleagues). You might also understand how to supervise activities performed by a product development/specialist team.

• Be highly competent in one of the following languages: Javascript, Typescript or equivalent.

• Basic understanding of PEGA Architecture and supporting infrastructure

• Clear Communication - both written and verbal, familiar with communicating with business partners.

• Great teammate with good collaboration skills, with a willingness to improve your knowledge and experience.

• Growth Mindset - keen desire to lean and develop further

We'd be delighted if you also have:

• Knowledge of PEGA applications frameworks like Customer Service Framework, CLM (Customer Lifecycle Manager)

• Have a deep understanding of Frameworks and at least one automation framework, such as Playwright (preferred), Cypress, Selenium.

• Containerisation experience e.g docker.

• CI/CD experience e.g Jenkins.

• Knowledge on other programming languages.

• Agile experience

• Experience of JIRA/Confluence

• Comfortable participating in workshops

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's exciting and makes a difference to millions of people? Join our journey !

Proud member of the Disability Confident employer scheme

The Recruitment Co are recruiting for an Assembly Operative / Quality Controller for our client based in Cheadle SK8.

Duties will include assembling small metal components and checking the quality of products.

The shifts can be 6am-2pm or 2pm-10pm Monday - Friday so you must be flexible to work either shift.

£11.44 per hour

Ongoing work

The Recruitment Co are an equal opportunities employer

CPManchesterGS

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.

Quality Assurance Manager

£40,000 to £47,000 plus great benefits and a company car (Work Level 6A)

Manchester City Centre, in this role you'll work in a hybrid way splitting your time between home, the office and visiting our suppliers (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

We're looking for a Quality Assurance Manager to join our Own Brand Team here at Co-op. In this role you'll be responsible for managing the end-to-end quality process for Co-op Brand Products within your category. You'll work alongside suppliers and drive quality performance, as well as collaborating with our internal teams to set the position and manage the ongoing quality of own brand products. Ultimately, we'll look to you to work across the supply chain to make sure our quality standards are met and delivered for our customers and member-owners.

What you'll do

• Make sure work is prioritised in line with delivering our Co-op Own Brand Strategy
• Be responsible for the end-to-end quality of our Co-op Own Brand product range
• Collaborate with supplier sites, depots, stores, and our head office teams to review quality and prioritise resource within your category
• Make sure resource is directed to the right places to deliver the expected quality through the end-to-end supply chain
• Build strong relationships with the store and depot operations teams to make sure we are communicating key messages relating to quality procedures
• Monitor compliance of our Co-op Own Brand products against our quality assurance standards

This role would suit people who have

• Experience in a quality focused role, whether technical or development
• The ability to challenge when quality standards are not met
• A passion for quality and food
• Experience managing both internal and external partners and creating successful relationships

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app - giving you access to a percentage of your pay as you earn

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.

Job Purpose

Alternative Futures Group has an ambition to be a sector leader in quality, value and personal outcomes over the next 3 years by delivering:

A person-centred, strengths-based, & outcome-focused support model that supports active citizenship, health and well-being.
CQC ratings of Good or Outstanding in all services and domains.
A philosophy of continuous improvement, co-production & innovation.
The Quality Partner - Community role will deliver the quality improvement agenda at locality level, building the quality matters culture in every person, including the people we support. Thus, improving personal outcomes, user experience and organisational effectiveness.

The role will provide support to operational managers to improve the quality of service delivery, ensuring services meet or exceed quality standards and regulatory requirements.

They will support and develop innovative solutions to service issues and promote the application of structured quality improvement methodologies.

Dimensions

Responsible for implementing systematic quality improvement projects to provide safe and effective care based on KPIs, themes & trends analysis, lessons learned, audit activity, evidence-based practice and sector standards of excellence.
Providing support to operations to improve the quality of service delivery, ensuring services meet or exceed quality standards and regulatory requirements.
There is no budget responsibility.
Principal Accountabilities

Use a structured programme of audit actions, KPIs, themes and trends to manage systematic quality improvement projects using a standardised QI model.
Support the person supported engagement and co-production agenda involving people with lived experience in quality monitoring and improvement.
Coordinate, and report on, quality, safety and operational outcome measures at locality level.
Maintain regulatory compliance and improve CQC ratings in all services and domains at locality level.
Conduct pre-inspection audit activity and preparation in support of Registered Managers.
Undertake themed operational, quality and safety audits.
Analyse all audit activity to monitor and report KPIs, identify and report on themes and trends for good practice and areas for improvement and lessons learned at locality level.
Develop, and coordinate, service delivery improvement plans.
Produce a monthly quality and safety report for the Quality Improvement Manager Community.
Produce any other quality and safety reports as required internally and externally.
Monitor and report on restrictive interventions across the locality and support the Regional Managers and Registered Managers to reduce the use of restrictive interventions.
Analyse and report on significant events across the locality and support the Regional Managers and Registered Managers to reduce the frequency, severity and impact of significant events.
Undertake investigations of serious incidents across the division and organisation.
Provide expert support, advice and guidance to operational managers to improve the quality of service delivery, ensuring services meet or exceed quality standards and regulatory requirements.
Coaching operational managers on quality, safety and improvement, personalisation, co-production and outcomes.
Person Specification - Essential Requirements:

Skills & Knowledge

Resilient and able to work at a pace and manage competing priorities.
Highly numerate and excellent analytical skills.
Excellent communication skills (both verbal and written) to both operational and corporate colleagues.
IT literate.
An understanding of contemporary models of mental health, learning disability and autism support in adult social care.
An understanding of relevant health and social care legislation and regulatory frameworks.
Awareness of the policy context of adult social care.
Values and Attitudes

Passion for making a positive difference in the lives of others
Commitment to AFG values
Experience

At least 2 year’s experience working in adult social care supporting people with learning disability, autism or mental health problems.
Experience of working within a creative and innovative environment, and using a range of reporting tools and evidence to inform and improve practice.
Experience of CQC regulatory compliance framework and maintaining high standards of quality and safety.
Monitoring and reporting quality, safety and operational KPIs for assurance and improvement.
Qualifications & Training

NVQ Level 4 or equivalent
Other

Car driver with full license.
Ability to travel across the North West.
Expectation to be in services at least 4 day per week.
This role is Band II as per our structure.

Proud member of the Disability Confident employer scheme

Are you a versatile project professional with experience in undertaking a range of assurance activities across large and complex projects? Are you seeking a new opportunity to work across a diverse multi-billion Portfolio of projects, including new transport infrastructure across Greater Manchester? If so, we have the role for you.

Your Role

You will lead the provision of an effective Assurance service providing independent assurance opinion to the Executive and Greater Manchester Combined Authority. Managing a small team to develop and deliver a range of assurance activities to support successful delivery of TfGM Business Plan & Greater Manchester Strategy priorities. Day to day this will include developing & agreeing assurance plans, leading Gateway reviews, supporting team delivery and development and robust assurance reporting.

For more info see job profile below

Who are we?

Your role will sit within the Audit, Risk and Assurance team and reports into the Head of Risk and Assurance. We are a small supportive team that is great to work in, accredited as 2 star in our recent Best Companies staff survey. You will work with a range of colleagues at all levels across TfGM, GMCA and local authorities.

Your work will make a real difference to support the successful delivery of a complex and technically diverse portfolio of capital and revenue projects. This exciting portfolio includes cycling and walking infrastructure; new interchanges; light and heavy rail; bus route enhancements; bus franchising; new and enhanced highways, digital infrastructure; IS enabling technology and business change.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

We’re looking for a relevant qualified project professional, with demonstrable experience and knowledge of undertaking assurance activities. You will be highly motivated and have excellent written and verbal communication skills with the ability to persuade and influence others at all levels. Experience is required in leading, motivating and supporting staff progression.

What we can offer you

This is a permanent position in a well-established team, with a salary of £56,361 - £63,438 per annum depending on skills and experience

You will be working closely with a range of specialists from different areas and organisations, with the varied workload helping you to further develop your skills, experience and knowledge. This is a busy and exciting time for Greater Manchester, with transport playing a vital role in supporting and facilitating financially and environmentally sustainable growth and prosperity in the UK’s largest regional economy outside London. You will be able to play your important part in this journey.

Our benefits include:

· 28 days holiday per annum (plus bank holidays)

· Flexible and hybrid working options to promote and support a good work/life balance

· Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary

· Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions

· Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role

· We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required

What's next?

To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

Senior Programme Assurance Officer Job profile

Your new company
This well-established organisation is looking for a Quality Assurance Manager to join their growing team. They are a successful organisation with a lot of opportunities to grow and develop your skill set.
Your new role
You will be responsible for supporting the sales team with their calls and ensuring that they meet the relevant criteria. You will be assessing calls, suggesting and providing improvements to individuals for their calls, supporting the internal compliance process and making suggestions on internal processes by spotting and analysing trends and presenting findings to senior management teams.
What you'll need to succeed
Your previous experience within a regulated environment will help you succeed in this role. You will have experience working within a busy and varied team and have worked within quality assurance/compliance before. You are able to communicate effectively, provide constructive feedback, and you have excellent attention to detail. You are able to understand and present trends in a clear and concise manner. You are also able to get to the office 5 days a week in Manchester.
What you'll get in return
You will receive an excellent salary of up to £40,000 plus an excellent benefits package including holidays, pension, healthcare and more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Senior Quality Manager

£60,000 to £66,000 plus great benefits including private healthcare and company car (Work Level 5)

Manchester City Centre, in this role you'll work in a hybrid way splitting your time between home, the office and visiting our suppliers, depots and stores (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

We're looking for a Senior Quality Manager to join our Own-Brand Team here at Co-op. In this role you'll own and lead the end-to-end quality process for Co-op brand products and be responsible for using data and insight to optimise activity to help drive strategic goals of the team. We'll look to you to make sure our Own Brand Products are great quality, making sure we test against the market and that standards are agreed and captured with our suppliers. You'll build strong relationships with our external suppliers making sure that we are hitting the right quality standards are delivered for our customers and member-owners.

What you'll do

• Be accountable for the end-to-end quality process for our own brand products from inception to the product being in our stores
• Make sure our Quality Assurance Scheme (QAS) is fit for purpose and monitor the compliance of them across Co-op Own Brand
• Collaborate with our Suppliers to make sure there is an understanding of quality, customer, and commercial metrics
• Build strong relationships with a range of internal teams, including Own Brand, Insight, Product Development and, Technical as well as external suppliers and service providers
• Use data and insight to build the foundation of Co-op Own brand quality to drive towards our team targets and goals
• Gather information about how our products are performing and monitor complaints data to help support decisions about Own Brand products

This role would suit people who have

• Quality management experience
• Experience leading a team of any size in a fast paced and collaborative environment
• A passion for quality and food
• Experience managing both internal and external partners and creating successful relationships

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Private healthcare for you
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app - giving you access to a percentage of your pay as you earn

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.

Applications are invited for the position of  Total Quality Coordinator , based at Council's Administrative Centre.  The successful applicant shall be responsible for assisting in the development of risk management policies, procedures and systems within Councils Civil Services Division.
For more information about Inverell Shire Council and the Total Quality Coordinator position please click here to access the Position Profile .
Applicants should address the following Selection Criteria:
Essential Criteria:
Qualifications

Class C Drivers Licence;
SafeWork NSW General Construction Induction card (White Card).

Skills and Experience

Proven ability to interpret legislation, undertake high level research and apply sound judgement and analysis to ensure compliance with applicable legislation and policies;
Excellent communication skills, both written and verbal, with a talent for engaging with diverse stakeholders.

Desirable Criteria:
Qualifications

Commencement, progression and/



... Click here to view more detail / apply for Total Quality Coordinator