Total 719 quality assurance control job vacancies in wa remote mid west east region

This client is recognised as the worlds leading manufacturer and supplier of quality, reliable industrial sealing, fluid control and fluid monitoring solutions. They offer tailored solutions for the oil and gas, mining, petrochemical, infrastructure, aerospace and defence, utilities, pharmaceutical and chemical industries and are now seeking a Quality Control Officer to join their WA based team.
You will be working with leading European manufactured products and a company and team driven by a leading, professional customer service. In the role you will Provide best practice management and support for all product and service quality control issues and procedures including Manufactured goods in and goods out.
Your role will include:

Develop and maintain quality control systems and procedures
Oversee the quality inspection of manufactured and purchased products
Ensure products comply with company standards across finished and raw materials
Utilization of statistical analysis tools

... Click here to view more detail / apply for Quality Assurance

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Leymor Pty Ltd ATF Ciabatta Unit Trust T/A IL Granino Bakery
Osborne Park, Perth WA
Quality Assurance & Control (Manufacturing, Transport & Logistics)
Full time
$90,000 – $100,000 per year
Posted 30d+ ago
Quality Assurance Manager
Il Granino Bakery is a WA-owned artisan bakery, producing a wide range of specialty bread products, croissants, muffins, and Danish Pastries for the catering and food service arena.
An opportunity exists for a highly motivated, experienced individual to join our team in the role of QA Manager, to lead, drive and manage all aspects of quality control, quality assurance, and food safety compliance.
Key responsibilities include but not limited to:
• Maintain and improve the existing Quality Management System and HACCP plans to meet all statutory and regulatory requirements and customer standards
• Maintain HACCP certification and gain certification to global and customer standards as identified by the business.
• Conduct internal GMP and system audits and identify and drive corrective & preventative actions to deliver improvement across the site.
• Manage allergen control and segregation throughout the bakery and storage areas.
• Deliver induction and ongoing training in GMP, Food Safety & HACCP, and Allergens to all bakery and support personnel and maintain training records.
• Host and lead external audits and address any non-conformances identified.
• Manage and initiate the microbiological swabbing and finished product testing program.
• Maintain Knowledge and understanding of the FSANZ Food Standards Code and other relevant regulations and legislation or customer standards, and ensure internal systems reflect any changes.
• Manage the Approved Supplier Program including the collation of PIF’s & specifications for all ingredients purchased.
• Develop and update product specifications, ingredient lists, and nutritional panels.
• Assist the General Manager with staffing notifications and general operations where required.
• Manage the packaging machine printer label database.
Skills and experience required:
• More than 5 years’ experience in a similar role within the food industry.
• Degree or diploma (or similar) in Food Science / Technology or related field
• Excellent knowledge and understanding of current food legislation and global food safety programs (BRC, SQF, HACCP, etc.).
• Excellent verbal and written communication skills.
• Competent computer skills including Word, Excel, and PowerPoint.
• Self-motivated with the ability to work with limited direction and or resources.
• Confident presentation skills to enable the delivery of training at all levels.
If you feel you meet the above criteria and would like the opportunity to make a difference in an expanding company, please submit your CV and a cover letter to: toddkuehlmann@hotmail.com

Lite Corp Pty Ltd Position Title: Quality Assurance Manager Contract Length: Full Time Ongoing Salary: $73,150 - $83,150 plus super    If you would like to discuss this opportunity further, please contact Daniel Baker on 02 6361 2255.   Visit our website at litecorp.com.au for more information on our product offerings. Benefits This is a terrific opportunity to join a growing business, with scope for advancement within the business. Day work, Monday to Friday (week-end work may be required occasionally). A great team environment. Task & Responsibilities Complete timely and accurate reports regarding quality assurance and wastage. Lead the development of improved quality assurance procedures on the manufacturing floor.     Assist in developing and designing solutions to ensure compliance and continual improvement. Liaise with relevant stakeholders to provide appropriate feedback on project status, estimates and any other requirements. Ensure all policies and procedures are followed and adhered to. Qualification & Experience Ideally, you will have specific experience dealing with paper honeycomb manufacturing and preferably come with previous experience working in a paper honeycomb factory.   You will also have: A bachelor level qualification An ability to work in a highly physical work environment Solid communication skills and an ability to work well within a team An attention to detail and thoroughness in your work A strong work-ethic, along with flexibility around work hours About Company Lite Corp Pty Ltd, based in Wallerawang, is Australia’s leading honeycomb cardboard manufacturer. We have been manufacturing innovative honeycomb cardboard products locally in Australia since 2015. Our products are used in the construction industry and recently we have now expanded our range to include innovative packaging solutions through to premium printable graphic board products. Our vision is to produce a range of environmentally sustainable products that help our customers meet and exceed their environmental impact reduction goals. Our success in this has been achieved through the pursuit of innovative excellence in manufacturing and a comprehensive R & D program. Our business continues expand and we are seeking additional staff to join our manufacturing team.   Salary: $73150-83150 Job Publish: 14-11-2024 Job Expire: 14-12-2024 Please click to View more detail / apply .

About the company

Pepper Leaf is an Australian-owned meal kit delivery service that emphasizes fresh, locally sourced, and sustainable ingredients. As a small, family-run business, they prioritize personalized customer service and high-quality produce.
The company offers a variety of meal kits tailored to different dietary preferences and household sizes. Customers can select from seasonal recipes, and the kits include pre-portioned ingredients to minimize food waste. For those with limited time, Pepper Leaf provides pre-prepared meals like Indian and Thai curries, pasta sauces, and lasagna, made with fresh, locally sourced ingredients and free from synthetic additives or preservatives.

About the role

We are currently seeking an experienced hands-on QA Manager, on a full-time basis, to lead the quality team and to work closely with both internal and external stakeholders to ensure the highest standards of food quality and safety of the company’s products.
The Quality Assurance Manager at Pepper Leaf will focus on leading and embedding food safety culture throughout the business, whilst ensuring the quality management system is maintained to deliver safe, quality food products that meet legislative and customer requirements.

Position: Quality Assurance Manager

Location of work: 560 Somerville Road, Sunshine VIC 3020

Employment time: Permanent, Full time

Salary Range: $70,000 to $80,000 plus guaranteed superannuation

Main Responsibilities:

Recipe Selection and Ingredient Management
? Select recipes that incorporate seasonal, local ingredients to ensure maximum freshness and sustainability.
? Maintain relationships with suppliers to source high-quality local ingredients that meet Pepper Leaf’s quality standards.
? Make recipe adjustments based on ingredient availability, seasonality, and quality.

Quality Audits and System Reviews
? Plan, coordinate, and participate in regular quality audits and system reviews to identify areas for improvement.
? Guide the deployment of quality systems, ensuring alignment with industry certifications and standards.
? Assist staff in identifying and implementing enhancements in processes, workflows, and quality systems.

Quality Systems and Regulatory Compliance
? Assist in developing strategies and objectives aimed at maximizing customer satisfaction and operational efficiency.
? Ensure compliance with relevant standards and regulatory codes (e.g., HACCP) tailored to Pepper Leaf’s production and packaging needs.
? Document quality procedures and processes, ensuring easy access for team members and regulatory inspections.

Supplier and Customer Liaison
? Work closely with suppliers to verify that goods meet Pepper Leaf’s specifications for quality, safety, and sustainability.
? Monitor customer feedback on quality and timeliness, using insights to make continuous improvements.
? Maintain vendor relationships to ensure consistent adherence to high-quality ingredient standards.

Statistical Methodologies and Quality Control Tools
? Implement statistical methods and quality control tools to monitor and maintain ingredient and product quality.
? Regularly analyse quality data and recommend adjustments to processes to enhance overall product quality and reduce waste.
? Provide data-driven input into management reports on system effectiveness and quality metrics.

Process Documentation and Training
? Oversee the documentation of all production and quality assurance processes, ensuring clarity and compliance.
? Advise on quality programs and deliver training as needed, reinforcing Pepper Leaf’s quality standards and objectives with all team members.
? Encourage ongoing education for staff on quality standards and best practices in food safety.
Continuous Improvement and Sustainability
? Assist in implementing waste reduction initiatives, focusing on efficient use of ingredients and packaging.
? Work with procurement and production teams to align sourcing with sustainability goals and reduce environmental impact.

Other Duties
? Support Pepper Leaf’s broader objectives by suggesting improvements and streamlining production processes.
? Collaborate with departments such as logistics, production, and customer service to ensure alignment on quality objectives and standards.

Qualifications, Skills and Experience:

Qualifications:
? Bachelor’s degree or 5 years of relevant experience in a food production environment may substitute for formal education.
Experience:
? At least 2 years’ experience in quality assurance within food production or meal kits.
? Proven experience in quality control, regulatory compliance, and inventory management.
? Strong understanding of ingredient quality, food safety standards, supplier coordination, and seasonal ingredient sourcing.

Abilities/Attributes:
? Excellent organizational and problem-solving skills.
? Strong analytical skills with a focus on continuous improvement.
? Ability to work collaboratively with diverse teams and suppliers.
? Commitment to sustainable practices, waste reduction, and supporting local sourcing.

If this sounds like something you would like to be a part of, please click APPLY and submit a current CV.

• Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data. Serves as a member of a multi-functional or technical team.
• Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more suppliers facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractors processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractors quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

Starting at $85,236 Per Year (GS 11)

Job Posting End Date December 10,

Job Location Warrnambool
Job Description
Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen. We appreciate our peoples? courage, curiosity and unique perspectives, and look to collaborate as much as possible to explore safer, smarter and more efficient ways of working in this rapidly changing world. We don?t stand still ? there are always opportunities to do more and do better.

Keen to progress your career? Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more.
Looking to enhance your wellbeing? We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs,
... Click here to view more detail / apply for Quality Assurance Officer

About the Role

We are looking for a values based Quality Assurance Officer to join our team.

The post is hybrid, and the successful applicant will be expected to travel into Kingston up to twice a week to conduct Quality Assurance visits to Adult Social Care providers, as well as to work in the office at the Guildhall Complex up to twice a month. The day to day work includes:

Conduct Quality Assurance visits to providers of home care, care homes, supported living, and other sites.

Support providers in resolving concerns about their service

Support providers through the Provider Concerns Process, if serious risks are identified.

Support the team manager in facilitating meetings with stakeholders and forums with providers to raise awareness and share experiences.

About you

Essential qualifications, experience and skills we are looking for include:

Experience of working with providers of adult social care

Experience of working with local authorities and/or health providers

Experience of supporting adult safeguarding concerns,

Knowledge of relevant legislation, such as the Care Act 2014, Mental Capacity Act, Mental Health Act

Able to demonstrate the STAR values of RBK, and a person centred, non blame approach to resolving concerns.

Able to write reports and take minutes to a good standard

A team player

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.

Employees have access to a wide range of benefits, some of which include:

Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
Three volunteering days per year in Kingston
Flexible and agile working arrangements
Comprehensive learning and development programme
Discounts on a range of local shops, restaurants, gyms and leisure centres
Interest free season ticket loans
Local Government Pension Scheme
Bicycle loan facilities and cycle to work scheme
Zip car scheme
Free eye tests and contribution towards glasses
Confidential wellbeing and counselling support
Subsidised gym membership

Proud member of the Disability Confident employer scheme

As Quality Assurance specialist you will join a small and dedicated team responsible for ensuring that seafood products meet the highest standards of quality, safety, and compliance with regulatory requirements. This role involves implementing quality management systems, conducting audits, and leading initiatives to enhance overall quality across operations.
Client Details
Our client, a family owned and operated business for over 50 years based in the heart of Footscray are looking for a Quality Assurance Specialist to join their small dedicated and friendly team.
Description
Key Responsibilities:
-Develop, implement, and maintain quality management systems ensuring compliance with food safety regulations (e.g., HACCP, SQF, PRIMESAFE, FSANZ).
-Monitor and analyze quality metrics to identify trends, issues, and areas for improvement within the seafood processing line.
-Liaise with external auditors and regulatory bodies during audits, ensuring effective communication and cooperation throughout the process.
-Review product labels ... Click here to view more detail / apply for Quality Assurance Specialist

Title: QC Manager
Location: West Yorkshire
Salary: £65,000 - £75,000

SRG are recruiting for a QC Manager to take on a varied & fast paced quality department based with a pharmaceutical manufacturer in Yorkshire.
Well established, the business is a critical provider of medicines and products needed to ensure the well-being and improved outcomes of patients with additional requirements.
As the QC Manager you will be overseeing the quality department as it undergoes systems updates and drive to ever greater compliance and continuous improvement while supporting a growing NPD division.

The Role:

As the QC Manager, you will be responsible for overseeing the Quality Control department and leading laboratory operations to ensure the timely & accurate testing of Raw materials and finished products, as well as supporting other departments such as NPD through stability & Microbiological testing.
You will have 4 direct supervisors, leading departments with a total of over 50 heads within QC.

Key responsibilities will include:

• Overseeing QC / stability testing of finished products, raw materials and packaging materials etc. to meet the needs of the business, whilst ensuring all methods, procedure and specifications are fit for purpose and comply with all necessary GMP / regulatory requirements.
• Maintaining and continuously developing standards within the laboratories and Quality Management System.
• Develop and maintain the laboratory systems to ensure efficient, safe and compliant operation, perform document reviews and approvals.
• Leads and guide others in quality driven initiatives in the continuous support of Quality Improvement.
• Play an active part in audits ensuring that high standards are maintained.
• Lead the development of Long-term capabilities for the Quality Control department.
• Management of QC Function team staff, ensuring training & development of staff and maintaining headcount in line with budget.

The Person:

• A Degree or similar qualification in a relevant science discipline.
• Proven experience in a QC leadership role within the pharmaceutical sector.
• Excellent knowledge relating to MHRA requirements, audits and the international pharmaceutical industry requirements.
• Experience of Change management & transformation.
• Ability to lead, coach, influence and build strong collaborative relationships.
• Well organized, with an analytical & detail orientated mindset.

SRG are the UK number 1 recruitment company specialising in the science, engineering, clinical, pharmaceutical, food/FMCG, renewable, biotech, chemicals and medical devices sectors.
As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients.
If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit www.srgtalent.com to view our other vacancies.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Mission

• Plan and implement the Project Quality Management System (PQMS) activities within the project and organization.
• Plan and ensure the project Quality Control (QC) activities implementation
• Report Quality information and data about Project in line with Corporate Guidelines
• Act as focal point for quality related matters within the project and in liaison with external entities.
• Act as Auditor Lead for ISO matters.

Major Duty and Tasks

• Ensure the definition and implementation of the PQMS and the identification, preparation and distribution of needed Project Quality Plans and procedures in accordance with the Company and External Parties Quality Management System (QMS)
• Ensure that the integrity of the Company QMS is maintained when changes are made to the system for the project
• Ensure that the correct implementation of the Project QMS is checked and monitored through the planning of quality audits
• Ensure that the correct implementation of planned quality audits, taking in account all project processes, including the issue of relevant audit reports
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Conduct external audit to Vendors and Subcontractors QMS and ISO requirements
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Plan and allocate Quality resources to the various area of the project, managing them in liaison with involved Quality functions
• Support the Project Manager in relations with the Client and with the Authorities responsible for quality matters
• Participates to Project Management meetings, to ensure coordination between Quality activities and Project Management activities
• Ensure the preparation and issue of QC specifications for the works, coordinating and agreeing the checks by the Technical Departments and Client
• Ensure the issue of quality requirements to be incorporated, in the contractual documents, with Vendors and Subcontractors and organizations in charge of works
• Ensure the Site QC activities implementation, including the monitoring of QC management tool updating
• Ensure management of nonconformities
• Promote appropriate actions in order to prevent or eliminate potential non-conformities and their causes
• Ensure the management of Cost of Non Quality process
• Ensure knowledge and awareness of Quality requirements within the Project Team, also performing Quality Training activities
• Collect and analyse project quality data also to organize and lead the Project Quality Management Review
• Ensure the management of lessons learned process
• Ensure Customer satisfaction process implementation
• Report Project information and data to Company's Quality Manager by means of Corporate methodologies and tools and keep the Project Quality Reporting tools updated.
• Providing leadership, mentorship, and direction of all QA/QC personal.

Additional Requirements

• Ability to read PID’s and Isometric drawings.
• Understand NDT techniques.
• Experience with Ferrite and PMI techniques
• Knowledge of WPS/PQR activities
• Knowledge of Painting
• Familiar with AWS/ASME/ANSI codes and standards
• Experience with general Oilfield fabrication products
• Maintain the required test records and update accordingly.
• Conduct incoming and outgoing inspection activities such as inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
• Monitor the welding, NDT and etc activities.

Requirements:

• Diploma/Degree in relevant/related fields
• Min 10 years of QC inspection experience for Water, Oil and Gas fabrication
• Inspection Qualifications eg: CSWIP or equivalent
• Able to communicate with various level of people
• Good in verbal and written English
• General computer knowledge is essential (MS word, excel, powerpoint, MS outlook)
• Willing and able to travel overseas

Great opportunities to help feed the nation at a leading UK food manufacturing company.

Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for Quality Assurance to join the team in West Bromwich.

The hours of work and shift patterns are:

• Monday to Friday 6am - 4pm

The rates of pay are: £12.67

Main Responsibilities:

• Carry out verification of the Food Safety & Quality Management (FSQMS) and HACCP systems to meet 2SFG, 2nd and 3rd party requirements & standards in order to maintain certifications & approvals
• Ensure adherence to production specifications within the factory and ensure any deviations are identified, actioned and escalated where required
• Carry out microbiological and chemical sampling of surfaces and products as required
• Active involvement during factory trials of new products
• Audit the factory and its processes to verify compliance to technical and quality related policies and procedures. Take action where non-compliance is identified
• Active involvement during customer and third party visits and audits and demonstrating QA related tasks where required
• Participate in the investigation of complaints to identify root cause and monitor any corrective actions to prevent recurrence
• Place non-conforming stock on hold following company procedure, take responsibility for any stock placed on hold
• Communicate any stock placed on hold to relevant parties and seek authorisation before releasing any stock on hold
• Ensure all labels are printed accurately and issued in a timely manner in line with company procedure
• Communicate, liaise & escalate issues where necessary
• Participate in site projects and ensure that food safety & quality requirements are considered, implemented and maintained
• When required, represent the site in matters related to factory food safety and quality systems to third party auditors, external regulatory bodies and customers
• Undertake other tasks relating to the effective operation and continual improvement of the FSQMS, Quality and Operational activities and customer standards and directives that may be required from time to time or as a permanent addition to accountabilities and responsibilities.
• At all times act in the best interests of 2SFG, its employees, its brands, 2SFG customers and the final consumers of the products manufactured by 2SFG. Participate in developing and embedding a quality focused culture of behavioural food safety to enable continuous improvement to standards.

Ideal Candidate:

• Qualifications (preferable but not essential)
  • Level 3 Food Safety
  • Level 3 HACCP
• Experience
  • Minimum 3 years in a Food Manufacturing environment
  • Previous experience working in a QA function considered essential
  • Demonstrable experience of managing a team and developing people
  • Good knowledge of cleaning practices
• Skills
  • Good communication skills and attention to detail, able to influence at all levels
  • Excellent written and spoken English
  • Good IT skills and ability to use Microsoft Office applications
  • Ability to communicate professionally at all levels from customers and auditors to factory colleagues and company management
  • Able to prioritise & organise own workload and work to time deadlines
  • Self-motivated and highly resilient
  • Ability to problem solve and influence in a fast paced environment with sometimes conflicting priorities

Package Description:

Immediate starts
Hours of work: 46.25 hours
Pay rates: £12.67
Opportunities for overtime
A COVID 19 safe environment.

Free onsite parking
Discounted buses to work available
Exclusive 2 Sisters employee discount platform available via an app offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
Employee assistance programme.
Grocery Aid - employees access to counselling
Death in service benefit, optional - linked to pension

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.
• Present findings to senior managers and stakeholders, highlighting both successes and areas needing attention.
• Prepare weekly and monthly report that summarize team activities and quality metrics.

Requirements

• Bachelor's Degree
• Minimum 3 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Strong communication skills to effectively report findings to manager and stakeholders.
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Quality Assurance & Technical Specialist

(Focus on Pension Wise service)

c.£44,935 per annum

Homeworking

Permanent

This role offers 100% remote working so you can be based anywhere in the UK.

Both part time and full-time available (a minimum of 3 days a week)

As a Quality Assurance & Technical Specialist, your primary responsibility is to ensure that all pension guidance delivered meets established quality standards and is technically accurate. You’ll work closely with the Pensions Operations team, focusing on calls, webchat, and written enquiries to maintain high-quality service delivery. Additionally, you’ll collaborate with the Pensions Quality Assurance & Technical Manager and the Quality Assurance & Technical team.

As a Quality Assurance & Technical Specialist, you will be responsible:

Ensuring that all pension guidance delivered is technically accurate and that the customer experience standards are met.

The following are the main duties of the Quality Assurance & Technical Specialist role:

• Ensuring that services are technically accurate and meet an agreed set of customer service standards.
• Answer technical queries from our Pensions Guidance specialists about all and any aspects of pensions.
• Anticipating upcoming topics by picking up on new developments across the pensions industry.
• Update the technical accuracy of pensions guidance content and information products.
• Attend meetings and workshops etc., within the scope of the role.
• Contribute to the technical learning and development strategy and help to deliver the quality assurance plan, both of which deliver continuous improvement to the organisation.

You will need to demonstrate the following skills and experience.

• A deep and wide knowledge of pensions’ law and practice across a broad range of pension arrangements, occupational, personal, and state pension
• An understanding and appreciation of wider retirement issues and non-pension assets, including state benefits.
• Must be good at dealing with members of the public, translating complex ideas and topics clearly.
• A commitment to on-going personal and professional development; we may require you to undertake training within the scope of the role.
• A successful track record of producing clear, technical communications.
• FPMI, APMI or CII qualifications or equivalent in related areas (Desirable).

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves to our values: -

• Caring
  We care about our colleagues and people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

About our people

We aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people’s lives. We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision. It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, inter faith network, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

What Money and Pensions Service can offer you?

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Subsidised eye test & flu jabs
• Life assurance scheme
• Give as you earn scheme.
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

You will be joining our team of pension specialists providing the above services to the public between the times of
8.00am to 8.00pm Monday to Friday although the requirement on the Quality Assurance & Technical team is to work between 9.00am to 5.00pm.
As a flexible employer we are open to discuss what work patterns are mutually beneficial to meet our needs.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

Job Reference: MaPS00716

Close Date: 21st November 2024

You will be joining our team of pension specialists providing the above services to the public between the times of
8.00am to 8.00pm Monday to Friday although the requirement on the Quality Assurance & Technical team is to work between 9.00am to 5.00pm.
As a flexible employer we are open to discuss what work patterns are mutually beneficial to meet our needs.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

Job Reference: MaPS00716

Close Date: 21st November 2024

Proud member of the Disability Confident employer scheme

Our client is a newly established organisation looking to build a world-class team to deliver cutting-edge solutions to the biopharmaceutical industry. This newly created role is a unique opportunity to join a growing company at a pivotal stage and make a significant impact on their future success.


About the role:    


This newly created QA Manager role will be instrumental in shaping and leading the Quality Assurance function. The ideal candidate will not only bring strong technical expertise in biological manufacturing but will also be an influential leader capable of driving cultural change within the team. This role is critical in establishing a strong quality mindset across the organisation and ensuring that all products meet the highest GMP standards.


Your key responsibilities will include but will not be limited to: 



Developing, implementing, and maintaining a comprehensive Quality Assurance program, ensuring compliance

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