ABOUT THIS JOB
We won’t say we can predict the future, but our team of Market Research Analysts gets pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisions for some of today’s leading global companies.
RESPONSIBILITIES
- Managing clients and their respective projects custom research team in matters of market research based on experience in one or more sectors (financial services; media, telecom & technology, energy, etc.)
- Reporting to a project lead, you will be responsible for the successful execution of customized quantitative studies, including project costing, questionnaire design, project management and execution, analysis and report writing.
Client Management
- Managing clients and their respective projects from beginning to end, including making actionable recommendations to support key business objectives
- Consistently exceeding client expectations from project inception through completion
Project Management
- Successfully manage multiple projects simultaneously, all in different design/analysis stages
- Proactively anticipating, troubleshooting, overcoming, and/or escalating challenges to your project lead in a timely manner
- Coordinating project task activities between your project team and internal support/operations team(s)
- Consulting (Questionnaire Design, Analysis, Reporting & Writing)
- Assist in the development of strong and captivating proposals to meet client needs, based on short research briefs and/or elaborate RFPs; including assisting with costing structure, methodological design, analytical framework, etc.
- Designing questionnaires/focus group screeners/interview guides to meet the specific or unique client objectives
- Synthesis and communication of both primary and secondary research findings into actionable insights according to the client’s objectives
- Full reporting and analysis (via PowerPoint): Interpreting and analysing multivariate data, drawing insightful conclusions and providing recommendations, where applicable.
- Provide "in office" research, administrative and operational support to senior staff
- Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
A LITTLE BIT ABOUT YOU
- Proactive.
- Able to influence and persuade.
- Strong customer service and interpersonal communication skills.
- Ability to analyse and interpret data in a challenging and insightful manner.
- Strong and articulate verbal and written communication skills.
- Efficient time management, ability to multi-task and detail-oriented.
- Displays maturity and creative problem-solving skills in handling crises.
- Recommend improvements in work processes within area of responsibility.
- Analyses and interprets financial information to ensure the achievement of business targets and early identification of issues/crisis.
