Total 14 job vacancies by East and North Hertfordshire NHS Trust

We are recruiting for a Trainee Clinical Coding Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patient

You will abstract, analyse, translate clinical terminology as documented by healthcare practitioners into a clinical coded format using the International Classification of Diseases Tenth Revision [ICD-10] and Office of Population Census and Surveys Fourth Revision [OPCS 4] in accordance with the National Clinical Coding Standards and conventions.

You will also ensure accuracy, completeness and timeliness of clinical coding which is used in patient activity data analysis, resource planning and income streams within the Trust.

Our Values areInclude,RespectandImprove. It is important that you understand and refer to our values during your recruitment process and beyond!

Ensure your coding skills are developed to ensure high quality clinically coded records are produced at all times by engagement and completion of the clinical coding training programme. Attendance and completion of the National Clinical Coding Standards Course [NCCSC] is a mandatory requirement of the post holder.

Demonstrate significant and/or improving knowledge of anatomy and physiology as part of ongoing training and development.

Demonstrate improving competency and compliance with clinical coding standards through a series of audits and checks.

To take responsibility for own professional learning and development and work towards attainment of the Accredited Clinical Coder [ACC] status by passing the National Clinical Coding Qualification [NCCQ] within 3 years of commencement of the trainee post.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Friday 25 Oct 2024

We are recruiting for a Team Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An exciting opportunity has arisen to join the Transfer Of Care Team at Lister Hospital as a Team Secretary. This is an important role providing support to the team in an operational and administrative role.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

To deal with enquiries from clients, Social Workers and hospital staff relating to hospital inpatients.

To ensure that computer records held by the department are updated and amended as requested.

To type and distribute reports, letters and information as requested by the Social Workers.

To assist in the production of monthly activity information as required by the department.

To provide cover for the other secretaries based in Health and Community Service.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Thursday 10 Oct 2024

We are recruiting for a Medical Secretary - Gastroenterology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload. The successful candidate must have excellent interpersonal skills and confidence to deal with a wide range of matters with tact and diplomacy.

The candidate must have a strong background in PA administrative work, with good keyboard and typing skills and use of Microsoft Word. NHS experience would be desirable but not essential if there is a proven record of secretarial skills.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!

The post holder will act as point of contact for patients and medical staff on behalf of the consultant and their team ensuring that all enquired are answered with skill, sensitivity and in a courteous and professional manner.

To be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultants and any other members of their teams.

The post holder will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

To undertake these duties without direct supervision, working within broad procedural guidelines.



At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Thursday 26 Sep 2024

We are recruiting for a Maternity Booking Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This role will involve cross site reception cover for Lister Hospital, QEII Hospital and Hertford County Hospital. This role also involves office-based administration supporting the maternity service managing referrals, phone lines, preparation of clinics and many other administration tasks.

You will need to have initiative and be able to cope with working in a very busy and demanding environment. You will need to be flexible and able to work shift patterns.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!





The post holder will be one of a team of Administration Clerks providing a clerical/administrative support for the Consultants and their respective medical teams within the Obstetrics and Gynaecology Directorate.

The post holder will deal directly with patients and relatives over the telephone and in person, accurately registering and updating details onto the hospital and national databases and assisting in any enquiries from internal or external agencies.

At East & North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation & our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Tuesday 10 Sep 2024

We are recruiting for a Catering Administrative Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will be a motivated individual, with excellent organisational and administrative skills and good interpersonal skills.

You must be flexible in approach, able to exercise initiative, work independently and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

The role will include data input, telephone answering, placing of orders with suppliers, menu collation and other clerical work as necessary.

Developing our staff is very important to us. East and North Herts offer fantastic development pathways and support apprenticeships.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

The Administrative Assistant will assist in the efficient running of the Catering office, including typing, invoice processing and preparation, data input into the Catering financial system, telephone enquiries and consulting with wards, departments and suppliers as required.

Input and collate information into the weekly trading account

Catering management and subsequent transmission to shared services

Ensure that you receive sufficient and appropriate health and safety training and that you only carry out tasks you have been trained to undertake.

Co-operate with the Trust in maintaining suitable standards of health and safety including adhering to all Trust policies and procedures. Always work in compliance with rules and working practices. Report all unsafe situations, incidents and accidents as appropriate.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Monday 29 Jul 2024

We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

A part of this role will also be responsible for 1 full time consultant support in all aspects of their neonatal and acute paediatrics role which includes part Acute Paediatrics Cardiology role and/or provide support for the consultants and admin team where a consultant is not allocated.

You should have a sound knowledge of medical terminology and have the ability to work without direct supervision, be able to prioritise and manage workloads. The applicant must be computer literate.

You will be the first point of contact for GPs, consultant colleagues, nursing, admin and other hospital staff, patients, relatives, and outside agencies. You will provide professional and efficient secretarial and administrative support to the consultants and medical team.

Our Values are Include,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!

The Medical Secretary will be responsible for the admin and support of consultants as their medical secretary and provide input and support in team duties. Cross cover is also required for the team.

You will have sufficient knowledge of Microsoft packages, have the ability to manage short turnaround deadlines and have good presentation as well as good verbal and written communication skills.

You will be the first point of contact and communication for General Practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives, and outside agencies.

To help organise division specific clinics and liaise with outside agencies to achieve this.





At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Monday 22 Jul 2024

We are recruiting for a Medical Secretary - Elderly care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Act as point of contact for patients and medical staff on behalf of the consultant and their team ensuring that all enquired are answered with skill, sensitivity and in a courteous and professional manner.

You will be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultant/s and any other members of their team/s.

You will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

In this role you will use of Lorenzo and DictateIT systems to ensure accurate and efficient records.

Undertake these duties without direct supervision, working within broad procedural guidelines.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.


This advert closes on Thursday 18 Jul 2024

We are recruiting for a Medical Secretary in Gastroenterology/Endoscopy who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

To be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultant/s and any other members of their team/s.

You will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

To undertake these duties without direct supervision, working within broad procedural guidelines.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

You will be responsible for being the first point of reference for the Consultant/s and their team/s

Deal efficiently with all patient enquiries by phone, letter or personal appearance, exercising initiative and tact with regard to action necessary. Ensure that all messages are relayed as quickly as possible to the consultant/s and their medical team/s.

To deal with patients and relatives, exercising common sense and good judgement to analyse complex or antagonistic situations.

To maintain the Consultant/s diary . Booking appointments and organising meetings. Meet and greet visiting personnel to the department(s)/consultant(s) or their team/s.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Monday 1 Jul 2024

We are recruiting for a Medical Secretary - HRAC Anaesthetics who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload. The successful candidate must have excellent interpersonal skills and confidence to deal with a wide range of matters with tact and diplomacy.

The candidate must have a strong background in administrative work, with good keyboard and typing skills and use of Microsoft Word. NHS experience would be desirable but not essential if there is a proven record of secretarial skills.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

You will be responsible for the administrational support of the departments HRAC (High Risk Anaesthetic Clinic) in an efficient, comprehensive way. The role also includes general administrative support to the Consultant/s and any other members of their team/s.

The post holder will be required to work independently using their own initiative, be able to manage multiple tasks at the same time and must apply a high degree of accuracy and confidentiality to all aspects of their work.

You will undertake these duties without direct supervision, working within broad procedural guidelines.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Monday 1 Jul 2024

We are recruiting for a Maternity Booking Clerk/Receptionist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We have a 9-month secondment opportunity for a Maternity Booking Clerk/Receptionist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This role will involve cross site reception cover for Lister Hospital, QEII Hospital and Hertford County Hospital. The role also involves office-based administration supporting the maternity service, managing referrals, phone lines, preparation of clinics and many other administration tasks.

You will need to be able to work within a very busy and demanding environment and be flexible and able to work shift patterns. The work pattern for this role would be working a Monday to Friday, hours 8-4pm or 9-5am.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!





The Maternity Booking Clerk will be one of a team of Administration Clerks providing a clerical/administrative support for the Consultants and their respective medical teams within the Obstetrics and Gynaecology Directorate.

The post holder will deal directly with patients and relatives over the telephone and in person, accurately registering and updating details onto the hospital and national databases and assisting in any enquiries from internal or external agencies.

The Maternity Booking Clerk will use initiative when dealing with sensitive information, difficult, distressed, and emotional patients and have empathy.



East and North Hertfordshire NHS Trust, are proud of the range of general & specialist services we provide & our 6,000 plus dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding & starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.
Employees are entitled to seek to work flexible working patterns & we are committed to listen & consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Thursday 23 May 2024

We are recruiting for a Health Records Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An exciting opportunity has arisen for enthusiastic and keen individuals to work in the Health Records Department. Their are multiple roles available within Health Records based at The Lister Hospital, Stevenage as well as our Prep team and Library team within our main hub based in Stevenage.

Working as part of a team, You will be expected to carry out various clerking duties, including answering the phone to enquiries for notes, filing, pulling notes for outpatient clinics, prepping notes within the library setting, providing hospital notes for all types of requests including audit and merging of temporary sets into main hospital notes.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

You may be asked to cover driving duties where you will need to use Trust vehicles to deliver patient records to various sites.

You will also be expected to take part in a weekend rota system as and when required. This may include Bank Holidays.

You will be part of the Health Records Team and are responsible for finding and preparing notes for hospital patients for inpatient and outpatient activities.

You are responsible for ensuring that the notes get to the right place at the right time.

The Health Records Clerks will be able to cross cover in all aspects of the role including, pulling clinics, filing, weeding, destruction, prepping, merging, sending notes for requests from hospital staff groups, and the safe delivery of notes to sites.

You will need to communicate with Queen Elizabeth, Hertford County & Lister Hospital and the main Library sites, hospital staff as well as on occasion carry out duties across site, to ensure that notes are suitably prepared in line with department processes and made available for inpatient and outpatient activities across all sites.

The role can be physically demanding with large areas to cover, standing for long periods and deadlines to meet for deliveries to be sent out. As well as having to manipulate trolleys around the warehouse full of patient notes.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Wednesday 17 Jan 2024

We are recruiting for a Ward Clerk - AMU & SDEC (Acute Medical Unit & Same Day Emergency) who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will be expected to carry out various clerking, some data entry and reception duties. Duties also include filing of hospital notes, meeting and greeting patients and relatives, liaising with doctors and specialty secretaries etc.

You will need to be computer literate and any previous reception duties would be an advantage. If you have experience of using Lorenzo and Ifit this would be very much desirable although full training will be provided to successful candidates on induction.

This role is Mon-Fri, 4pm to Midnight

Bank Holidays are included.

Our Values are Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond1

You will be responsible for data entry of confidential information onto the computerised database.

The data entry needs to be accurate so attention to detail is essential.

You will also be responsible for the provision of a high-quality reception service by meeting and greeting visitors to the ward.

You will support the general running of the ward by being involved in general organisational and administrative activities.

To ensure that medical records are request on Trust Health recs database readily available for patients being admitted to the ward.

To update and maintain accurate complete patient data on the computer-based system (Lorenzo/Nervecentre) and medical records database (IFIT).

To enter and retrieve data from all current Trust computer systems in place (EPR, Lorenzo/Nervecentre) to acceptable data quality standards.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.


This advert closes on Thursday 11 Jan 2024

We are recruiting for a Maternity Booking Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This role will involve cross site reception cover for Lister Hospital, QEII Hospital and Hertford County Hospital. This role also involves office based administration supporting the maternity service managing referrals, phone lines, preparation of clinics and many other administration tasks.

You will need to have initiative and be able to cope with working in a very busy and demanding environment. You will need to be flexible and able to work shift patterns.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!





The post holder will be one of a team of Administration Clerks providing a clerical/administrative support for the Consultants and their respective medical teams within the Obstetrics and Gynaecology Directorate.

The post holder will deal directly with patients and relatives over the telephone and in person, accurately registering and updating details onto the hospital and national databases and assisting in any enquiries from internal or external agencies.

At East & North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation & our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Tuesday 2 Jan 2024

We are recruiting for Urgent & Emergency Care Clerical Assistants who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will be work independently and as part of a multi-disciplinary team, whose aim is to provide a polite, friendly and patient-focused service to patients attending our Urgent Treatment Centre and supporting the Emergency Department.

This role forms part of a fixed rota providing cover including weekends and 365 days a year. You will need to be able to workdays, evenings, weekends and Bank Holidays, including Christmas and New Year. You will be compensated in enhancements to your pay due to the hours required for this role.

We are proud to support our staff with their personal and professional development and take pride in the encouragement and growth of our staff.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

You will be required to process all enquiries politely and efficiently, displaying empathy when answering queries at the reception desk or over the telephone.

You will be required to deal with enquiries from Police and other external agencies concerning missing people by searching for details on hospital database, whilst maintaining confidentiality at all times.

You will ensure that all administrative duties are carried out in a professional, accurate and efficient manner always.

You will be responsible for providing a customer orientated reception service and clerical support to the clinical team in the Emergency Department. This is to include accurately registering and updating details onto the hospital and national databases and assisting in any enquiries from internal or external agencies.

You are responsible for alerting clinical staff if you notice a patient looking distraught or unwell needing urgent medical attention, and to activate the emergency alarm where necessary.

You must also recognise the legality of patient documentation and always maintain patient confidentiality.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.


This advert closes on Tuesday 12 Dec 2023