Total 18 job vacancies by IMPERIAL COLLEGE HEALTHCARE NHS TRUST

Reporting directly to theDeputy Head of DPO / Deputy Data Protection Officer in the DPO Shared Services Team,theAssistant Data Protection Officer (Admin) is responsible for providingan admin function to all the admin related duties of the department, which covers a data protection service to both Imperial College Healthcare NHS Trust (ICHNT) and North-West London Integrated Care Board (NWL ICB).

The post requires a highly motivated individual with excellent written and verbal communications skills, who is capable of working both alone and as part of a growing dedicated team.

Whilst the role is primarily focused on delivering an admin function to the department, it equally allows opportunity for the post-holder to be directly involved in the operational activities of the sub-teams of the department, hence delivering data protection advice as and when needed, where feasible.

The Assistant Data Protection Officer (Admin) will support the DPO Shared Services Team in promoting adherence to Data Protection and Security best practice within the organisations.

The post holder will help the team in delivering all admin duties related to the department.

In doing so, they shall provide admin duties, as well as supporting the different sub-teams in the delivery of the respective areas where feasible in terms of timing:

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview..



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.


For both overviews please view the Job Description attachment with the job advert.


This advert closes on Friday 22 Nov 2024

An exciting opportunity has arisen to work in the Pain Management Centre as an Administrator at our Charing Cross Hospital.

The role involves collaborative work with handling queries from GPs, Doctors, wards and other departments. If you have a passion to improve the quality of care offered to patients, this role will be a great fit as you will liaise with patients and be responsible for efficient appointment scheduling to promote patient care in support of alleviating those in pain.

We are looking for a motivated, team player with a drive to progress in the healthcare sector. The Trust provides various professional development opportunities to support career progression

To support the efficient running of the Outpatient Pain Service:



· Work closely with consultants to handle their queries and trouble-shoot changes to appointments.

· To become a proven expert in all clinic appointments and act as the first point of contact regarding appointment related queries.

· Support efficient management of Patient Tracking Lists (PTL) by arranging time sensitive bookings.

· Provide administrative support for the clinic such as arranging patient transport, interpreters and diagnostic appointments.

· Greet patients and visitors to the clinic in a professional and friendly manner and in accordance with Trust policy.



At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.


This advert closes on Monday 18 Nov 2024

St Mary’s Hospital London is part of Imperial NHS trust and is situated centrally next to Paddington station, which has excellent transport links to London and its surrounding areas.

Manvers ward is a 33- bedded ward specializing in respiratory and acute medicine.

25 beds are dedicated to the care of respiratory patients, with both acute and chronic conditions.

This includes a dedicated 8- bed Acute Respiratory Unit, where we can care specifically for patients requiring Non Invasive Ventilation (NIV), tracheostomy care and use monitoring and blood gas analysis to ensure our patients have the support they need at the earliest opportunity.

All areas are supported by a multi-disciplinary team of specialists, working to help our patient receive only the highest standard of care.

As a Ward Clerk, you have a vital role in supporting the whole unit, as you are the first point of contact to welcome visitors to the ward and are responsible for answering queries and checking patients and visitors on/off the ward.

There are learning opportunities for the within the trust to equip you with the correct knowledge, skills and attitude to ensure you are competent and develop in your role.

Effective delivery of clerical and reception duties on the ward.

Input and maintenance of accurate patient information on Trust information systems.

Provision of excellent customer service to members of the public and staff who visit or contact the ward.

Contribution to positive patient experiences.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Friday 18 Oct 2024

We are looking for a dynamic and highly motivated individual to be part of our reception team at Charing Cross Hospital. You will need excellent communication and organisational skills and be able to work under pressure.

Reception is the first point of contact for patients, clinicians and other health professionals and therefore you will need the skills to deal with a wide range of issues and situations. This role requires a flexible approach to work and will involve evening and weekend working within contracted hours on a rotational basis.

Charing Cross Hospital offers a comprehensive range of procedures over all modalities with both clinical and research work being undertaken. As part of the first Academic Health Science Centre, our aim is to provide world-class healthcare to our patients through excellence in research, education and training.

Imperial College Healthcare NHS Trust comprises of five hospitals – Charing Cross, Hammersmith, St Mary’s, Queen Charlottes and Chelsea and the Western Eye Hospital – and integrating with Imperial College London, offers 50 clinical specialties and has one of the largest portfolios in the country.

Previous unsuccessful applicants within 6 months need not apply.
• The post holder will provide a comprehensive and efficient reception and, examinations booking service to patients attending the Imaging Department.
• To respond to and deal with a variety of often complex requests in a timely manner, whether by telephone, fax or in person.
• The post holder will ensure bookings do not breach the national waiting time standards and managing an efficient process of initial patient assessment for all Imaging request forms.
• The post holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.
• To work under the direction and supervision of the Reception Manager/MRI Modality Lead

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.


This advert closes on Sunday 6 Oct 2024

An exciting new post has arisen within the Maternity administration team, as an Inpatient Ward Clerk.

You will be part of the Maternity administrative team, providing effective and efficient clerical and reception support. You will be working closely with the midwives team and expected to be well organised. The post holder will work within the several Inpatient Wards and Departments.

If you have the ability to multi-task in an administration role, with a flexible “can-do” attitude to work and can see yourself as part of a busy multidisciplinary team, then we would like to hear from you.

Due to the popularity of some positions, we reserve the right to close the vacancy early on receipt of sufficient applicants.

To provide effective and efficient clerical support to Maternity Pathway, ensuring that administration processes meet the needs of all service users. This may require the post-holder to work at a different site in the event of absence. This may require the post-holder to work at a different site in the event of absence.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.





The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert


This advert closes on Monday 9 Sep 2024

An exciting opportunity has arisen to come and join us in the Renal & Transplant services located at Hammersmith Hospital in the Renal Secretarial team. The kidney and transplant services is a regional centre and covers the whole of north west London. We provide comprehensive service through our outpatient clinics, inpatient centre and satellite dialysis centres across the region.

The post-holder will be responsible for monitoring the performance and wellbeing of the Renal secretarial team by planning and prioritising their administrative tasks. The post-holder will be responsible for managing workflows relating to production of patient clinic letters in accordance with Trust targets, auditing and pulling reports, assisting with sickness and performance meetings and contributing to the development of SOPs. We are looking for an enthusiastic and organized individual with good teamleading experience.

Other key responsibilities will include managing HR issues such as: recruitment, return to work meetings, completing occupational health referrals and setting SMART goals for colleagues. The post-holder will also be required to support with ongoing administrative projects. The post-holder will be required to operate under their own initiative and take responsibility for daily decision making and have an innovative approach to developing services.

• To supervise the Renal Medical Secretary team.

• To supervise administrative processes of the Renal Medical Secretary service day-to-day.

• To supervise the planning and prioritization of Medical Secretary administrative tasks.

• To supervise team members and manages workflows relating to Outpatient clinic letters, the Medical Secretary inbox, incoming correspondence and providing reception services for the Renal Directorate.

• To support and manage the implementation of new systems e.g. Digital Dictation software.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us atinterview.

Pleaserefer to the job description document attached to this vacancy.


This advert closes on Tuesday 10 Sep 2024

Are you great with people, very organised, and passionate about patient care? Our Oncology Service is looking for a motivated friendly and confident individual with experience of working within a very busy and fast-paced patient facing environment to come and join our team.

Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world class healthcare for our patients, through excellence in research, education and training.

We are currently looking to recruit a organised and dedicated team member to join our chemotherapy team to provide full administrative support. The post holder will be expected to be responsible and coordinate administrative workload and work closely with clinical colleagues and admin managers in order to ensure the continuity of good service for our patients at all times.

This is a great opportunity for an excellent administrator to develop and learn within a complex, fast-paced environment. You will have excellent team working, interpersonal and communication skills with the vision and enthusiasm to continually develop both yourself and the service. The organisation is committed to developing its’ staff and is able to provide the right candidate with excellent educational opportunities and professional development.

This post is offered on a full time basis 9-5 37.5 hours Monday to Friday.

Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinaryteam,including Consultants.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.


This advert closes on Monday 12 Aug 2024

Are you organised, detailed-oriented, and compassionate about supporting patient care? We are seeking enthusiastic and dedicated individuals to join the Valentine Ellis Ward team as a Ward Clerk. This is your chance to play a vital role in ensuring the smooth operation of our wards while contributing to a positive patient experience in a supportive and dynamic environment.

Valentine Ellis Ward is a very fast-paced 23-bedded acute Trauma, Orthopaedic and Plastics Ward. We work closely with our Major Trauma Centre, so we also facilitate patient flow for stepdown of Major Trauma, spinal trauma and non-trauma neuro patients.

As a vital member of our team, you will provide comprehensive administrative support to ensure the efficient functioning of the ward. This include managing patient records, coordinating communication between patients, families, and healthcare staff and performing various clerical duties. You will provide a critical part in facilitating the flow of information and ultimately enhancing patient care and operational efficiency.

Take this exciting step in your career and become a valued member of our healthcare team on Valentine Ellis Ward. Apply today and help us make a difference in the lives of our patients!

To provide effective and efficient clerical and reception support to a designated ward, ensuring that administration processes meet the needs of all service users.



At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Thursday 1 Aug 2024

The successful candidate will be part of a team involved in various administrative and reception functions including meeting and greeting patients, booking patients in for their examinations and making complex Imaging appointments. The job also entails compilation of daily lists, filing, registering new patients on IT systems and various other administrative tasks, including patient appointment reminders when based at St. Mary’s Hospital site.

You will also be answering telephone queries and booking Imaging appointments. The job requires the use of various computer systems including Patient Administration Systems and Radiology Information Systems.

Previous experience of using the hospital Patient Administrative Systems, formal Customer Care Training, a good understanding of imaging procedures and general clerical experience are very desirable.

We are looking for candidates with previous experience of dealing with patient appointment and booking protocols, with a proven track record of strong administrative skills.

You will need to have excellent communication skills and be able to liaise with all members of the Radiology team, Clinicians, other Trust staff, external providers and members of the general public.

•To act as the first point of contact for other medical staff, planned visitors and delegates who have appointments/meetings within the department ensuring that ID badges and security checks are undertaken on first arrival.

•To demonstrate a high standard of customer care by being courteous and helpful at all times to patients, visitors and staff. To provide patients with appropriate and often complex information relating to their examinations.

•To deal with all telephone queries entering the department via the Departmental Call Centre from Patients, General Practitioners, Consultants and other Hospitals, as well as general Departmental matters. This includes changes to appointments, addressing any conflicting appointment information, and requests for images on CD, and fielding calls to radiologists and other members of staff. To ensure that all telephone calls are answered within the agreed time and in line with the Trust telephone standard.

•The postholder must be able to triage all calls appropriately as well as deal empathetically with people who may be bereaved, distressed or angry using tact, persuasion and discretion and assessing priorities and initiating action as required.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.





The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Tuesday 30 Jul 2024

The postholder will provide a comprehensive and highly efficient administration and secretarial service to Consultants and Senior Managers within the Imaging Directorate.

To communicate effectively with patients / carers regarding appointment and treatment related matters.

Arranging meetings on behalf of others as well as departmental meetings. Prepare presentation materials, agendas and minutes on a regular basis.

The postholder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.

To provide administrative and secretarial support to the Clinical Lead and other Radiology Consultants and Junior Doctors as required. Demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff, patients and external agencies.





At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.





The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Monday 29 Jul 2024

The General and Vascular Surgery Directorate is looking for an enthusiastic, dedicated and conscientious team player to join the service as a Ward Clerk for Vascular Surgery.

The Vascular Surgery is based across three sites (St Mary’s Hospital, Hammersmith Hospital and Charing Cross Hospital) and is composed of multi-disciplinary teams whodeliver 18,500 outpatient appointments, 960 daycases, 370 elective admissions and 720 non-elective admissions annually. The Vascular service providestreatment of conditions affecting arteries and veins throughout the body. We are also the only centre in London and the South of England to provide open thoracoabdominal aneurysm repair using techniques such as left heart bypass and full motor and sensory spinal monitoring.
• Ward Clerks are integral members of the department and will be directly working with the wider multidisciplinary team in delivering high quality and safe administrative aspects of our neurology treatment unit. Part of your working day will be making sure our elective patients are received and admitted on the unit, liaising with the scheduling team any issues pertaining to patient bookings or cancellations.
• You will be working with another clerical/admin person in the team, so opportunities for a flexible working is available to make sure we have required cover across our operational hours. You will also have opportunities to upskill and take on extended roles e.g. supporting the unit through departmental procurement administrative work, as needed.
• Our ward clerk will have a breadth of knowledge across the patient journey from scheduling to admission, and discharge providing holistic and person centred administrative support on our patient
• You are expected to be professionally accountable for own actions and to work within the guidelines, policies and procedures of Imperial College Healthcare NHS Trust
• You will support our nursing team and vascular ward management to ensure that the needs of our patients are placed at the centre of our service delivery

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.





The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Wednesday 24 Jul 2024

An exciting new post has arisen within the Maternity administration team, as an Inpatient Ward Clerk.

You will be part of the Maternity administrative team, providing effective and efficient clerical and reception support. You will be working closely with the midwives team and expected to be well organised. The post holder will work within the several Inpatient Wards and Departments.

If you have the ability to multi-task in an administration role, with a flexible “can-do” attitude to work and can see yourself as part of a busy multidisciplinary team, then we would like to hear from you.

Due to the popularity of some positions, we reserve the right to close the vacancy early on receipt of sufficient applicants.

To provide effective and efficient clerical support to Maternity Pathway, ensuring that administration processes meet the needs of all service users. This may require the post-holder to work at a different site in the event of absence. This may require the post-holder to work at a different site in the event of absence.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.





The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert


This advert closes on Wednesday 22 May 2024

We are looking for a friendly, hardworking individual with good communication skills to join our Renal secretarial team at Imperial College Healthcare NHS Trust. An ideal post for someone looking to develop their NHS career, the post holder will have a 'can do' attitude and have experience of working in a busy NHS environment.

The post holder will be directly responsible to the Renal Medical Secretary Supervisor and will work in close liaison with the consultants and their team. The post holder is responsible for ensuring that all patient correspondence is accurately sent to patients and their GPs in a timely fashion and referrals to be sent to the relevant teams. The day-to-day working relationships include face-to-face, telephone and electronic communication, other administrative and clerical staff, all staff groups within the Trust, numerous outside agencies including patients, their carers, GPs and other hospitals

Provide secretarial assistance to the Renal team ensuring the provision of an efficient and reliable service.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Monday 6 May 2024

We are looking for a dynamic and highly motivated individual to be part of our reception team at Charing Cross Hospital. You will need excellent communication and organisational skills and be able to work under pressure.

Reception is the first point of contact for patients, clinicians and other health professionals and therefore you will need the skills to deal with a wide range of issues and situations. This role requires a flexible approach to work and will involve evening and weekend working within contracted hours on a rotational basis.

Charing Cross Hospital offers a comprehensive range of procedures over all modalities with both clinical and research work being undertaken. As part of the first Academic Health Science Centre, our aim is to provide world-class healthcare to our patients through excellence in research, education and training.

Imperial College Healthcare NHS Trust comprises of five hospitals – Charing Cross, Hammersmith, St Mary’s, Queen Charlottes and Chelsea and the Western Eye Hospital – and integrating with Imperial College London, offers 50 clinical specialties and has one of the largest portfolios in the country.

Previous unsuccessful applicants within 6 months need not apply.
• The post holder will provide a comprehensive and efficient reception and, examinations booking service to patients attending the Imaging Department.
• To respond to and deal with a variety of often complex requests in a timely manner, whether by telephone, fax or in person.
• The post holder will ensure bookings do not breach the national waiting time standards and managing an efficient process of initial patient assessment for all Imaging request forms.
• The post holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.
• To work under the direction and supervision of the Reception Manager/MRI Modality Lead

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Thursday 18 Jan 2024

The post holder will ensure the smooth and robust pathway management of patients throughout their Endocrinology and Diabetes journey.

To provide a comprehensive and full administration Pathway co-ordination service, working in conjunction with colleagues, service users and stakeholders to provide an efficient service.

Responsible for managing the pathways of patients on waiting list for both Outpatients and Inpatients day cases.

Support the escalation of the RTT performance, and make adjustments to patient pathways where necessary.

The role also requires managing of a band 3 administrator.

Working closely with the Manager for the Endocrine and Coulter Suite Department and supporting the devolved area at SMH Endocrine Centre/Coulter suite, Diabetes Foot Unit and Diabetes Technology Centre.

This includes the day to day planning prioritization of the work associated with their team and organise all activities in order to achieve a cost effective, productive, high quality service. This role will cover services across Imperial sites.
• To support managing the Endocrinology and Diabetes patient pathway.
• Be responsible for validating the weekly and monthly 18 week performance reports and amending Referral to Treatment (RTT) codes and re-arranging appointments or treatment dates if necessary.
• Booking and rescheduling of appointments
• Cover the Diabetes team Administrator and Endocrine Centre Outpatient Department during staff shortness eg sickness and annual leave.
• To be point of contact for complaints relating to the clinic. To resolve local issues with minimal disruption to the team and clinic. To alert the Service support Manager to any complaints relating to clinics
• To act as the link person for maintain clinic templates, this includes creating/amending or creating new templates.
• Work with other members of the wider team to ensure quality standards are adhered to.
• To adhere to all new and existing Trust policies and protocols to alert Service support manager when this does not happen and work with to create a solution.
• To liaise with other hospital departments to coordinate appointments of diagnostics
• To organise merging of medical records/pathways when required
• To manage the waiting list on a day to day basis ensuring the waiting list policy is adhered to and patients are booked within nationally set timeframes
• To ensure all inpatient/outpatient episodes from the Diabetes and Endocrinology Department are inputted correctly onto Cerner

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Wednesday 10 Jan 2024