Total 113 Others level Administrative / Clerical job vacancies in Nottingham, Nottinghamshire, NG5 3AE

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Online Clerk

This position is office based and can be based in one of the following sites - Nottingham, Leeds or Perry Bar

Monday – Friday, 40 hours per week

£25,112 per annum

BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.

Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.

The Key purpose for this role within the online remarketing team will to ensure day to day delivery of online sales. This role will have a core responsibility for clerking day to day sales. You will part of the sale team, working with the auctioneer and vendor representative to achieve the best sale result.

Additional responsibilities include working with the Online administration team. Allocation and lotting bot use.

Key responsibilities


Following a range of business processes, update in-house systems in accordance with business requirements
Running online sales day to day
Ensure that all company processes are followed with regard to the sale of vehicles to reduce mistakes and risk to the company
Deal with pre and post-sale issues, queries or complaints in a timely and satisfactory fashion
Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties’ satisfaction as far as are reasonably practicable. Escalate any complex issues to the relevant manager
Dialling the Vendor representative into the sale and manage them through the sale section, following up on any specific points raised during the sale
Help the auctioneer to keep the sale to the timing of the program
Proactively encourage vendors to put vehicles on sale
Responsible for lotting
Complete various administrative tasks and follow a range of business processes, update in- house systems in accordance with business requirements to achieve internal KPIs and customer SLA’s
Management of T & A & virtual inbox


Key Skills


Data Management experience
High level of attention to detail
Customer focused
Ability to work in a fast paced environment




We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

INDLP

As a key member of our administrative team, you will be expected to undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team. You will be required to project a positive and friendly image to patients and other visitors, either in person or via the telephone. Part of your role will be to assist and direct patient in accessing the appropriate service or healthcare in a courteous, efficient, and effective manner. To perform all clerical & administrative duties: To provide efficient audio, copy typing & word processing service for Practice staff teams as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate & quality manner. Managing choose & book to make appointments, bookings & admissions as required including e-Referrals To establish &maintain filing and administrative systems so that written/computer information is easily accessible & secure. To retrieve medical records & assist the completion of medical/insurance records. File patient records & correspondence in patient medical records. To receive incoming & initiate outgoing telephone calls in order to facilitate timely & appropriate communications with others, taking messages and dealing with appropriate queries. Utilising Lexacom To maintain the computer clinic system in an accurate & secure manner. To assist with the gathering of statistics & information when required. To provide cover for members of the practice team in periods of sickness & annual leave. In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.

Brook Street are currently recruiting for a HR Support Desk Advisor - Executive Officer level, to work for HM Land Registry.

Full-time role working 37 hours per week, Monday-Friday, 8 - 4.30.

Office based for 3 days a week
Location- Unity Square, Nottingham
Rate of pay £15.29/hr
Temporary contract till 28/03/24, with potential to extend

As a HR Support Desk Adviser, you will provide professional first-line customer service support to managers and staff on all areas of HR policy, process, and payroll queries. Delivery of the service is from a central office in a contact centre environment, communicating by telephone and email, you will give up to date HR policy guidance across the organisation. You will carry out a variety of HR tasks, including payroll queries and administrative duties.

Main duties:

- Undertake a variety of HR transactional and administrative tasks required throughout the

employee life cycle in an accurate and timely manner, for example, employment changes,

absence management, pay and pensions, retirement and resignations.

• Provide excellent customer service.
• Provide advice to HMLR employees and Line Managers on HR policies, procedures and payroll queries via the telephone and via email from our centralised contact centre.
• Work as part of the team and contribute to achieving agreed service levels.
• Ensure that the Oracle Service Cloud case management system and HR database is maintained and kept up to date.
• Perform scheduled reporting to support both customers within HR Group and the business.
• Liaise with a range of internal and external stakeholders.
• Ensure all HR documentation is updated to reflect current HMLR policy and retained in accordance with GDPR.
• Work on a variety of HR projects and tasks within the HR Support Desk and the wider HR as and when required.

Skills Required:

• Customer service
• Effective time management
• Excellent written and verbal skills
• Computer literate
• Some HR (desirable)

Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either and or reference details or evidence for education etc for the last 3 years.

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Title: Medical Secretary The post-holder will provide a comprehensive and highly efficient administration and secretarial service to GPs and teams within the practice To communicate effectively with patients / carers regarding appointment and treatment related matters The post-holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team within the practice. Job Responsibilities: To provide secretarial support within the practice To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner To attend meetings and take minutes as required To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries To assist with the gathering of statistics and information when required To process medico-legal report requests Monitor daily tasks and complete tasks as required To type correspondence or other documents on behalf of the clinicians and managers To provide cover for members of the secretarial team during periods of sickness and annual leave To liaise with external agencies including hospitals and service providers and provide reports/results where appropriate To liaise with other services (clinical and administrative) and practices and take action where appropriate Deal with telephone queries from Patients, General Practitioners, Consultants and Hospitals, as well as general Departmental matters. To undertake referral processing for Patients attending the practice. Information Management Use IT templates and mail merge as required in order to generate letters.

Nottinghamshire County Council are seeking to recruit a Leaving Care Personal Advisor to support young people aged 17-24 who are leaving care. The role is a temporary, full time position for an initial period of 3 months with a view to this being extended on a rolling basis and is offering a pay rate of £14.41 per hour. The role will be hybrid based with a mixture of home working and working in the community with the young people so as a result the successful candidate is required to be a car driver.

As a Personal Advisor you will be the allocated worker and key contact for your young people. You will provide practical, personal and emotional support to support a successful transition to adulthood and promote independence , role modelling what a good corporate parent does.

Your responsibilities will include:
* Building reciprocally respectful relationships with young people.
* Developing Pathway Plans in collaboration with your young people.
* Keeping case records.
* Completing visits to young people at home and in the community; always seeking to promote the best outcomes possible.

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a Leaving Care Personal Advisor with Nottinghamshire County Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

To participate in the provision of a welcoming and confidential reception service to clients, staff and visitors. To participate in the provision of an efficient clerical support service to clinical and managerial staff. To provide administrative support and undertake clerical duties requested by managerial and clinical staff within the health centre. To provide reception duties at the health centre for staff and patients. To deal with requests, incoming calls and enquiries and forward onto the relevant personnel as appropriate. To book and notify patients of appointments. To type reports and correspondence. To implement and maintain adequate filing and follow up systems. To undertake general clerical duties including the collection, distribution and posting of mail. To ensure that manual and electronic records are maintained and up to date, including filing of documents in health records and facilitating the smooth and timely transfer of records in and out of the area as required Provide members of the public with supplies available from the health centre. To travel to and work from other bases within the organisation to carry out administration support. To provide any other duties as delegated by the Centre Manager Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

** £11.88 PER HOUR ** POTENTIAL FOR HYBRID WORKING ** START DATE 11th November 2024 **
This is a fantastic opportunity to work with our exciting client and make a difference to their customers.
This is one role, initially for 3 - 6 months, with the potential to be extended.

Role Overview:
This role is Contact Centre based, with the main duties of Customer Service Advisers answering customer queries relating to the Mental Capacity Act 2005 and about OPG's services. This includes powers of attorney and the supervision of court appointed deputies.
Advisers also play an important role by coaching and guiding our customers that are supporting vulnerable adults who have started to lose or have lost mental capacity. Therefore, it's important that Advisers have the ability to show empathy and understanding towards our customers.
Customer Service Advisers receive regular management support, and all members of the team work together to achieve our targets.
The work mainly involves communicating with our customers verbally by telephone but also in writing, and completing the related administrative work following each interaction with a customer. This includes updating our case management system, communicating and collaborating with colleagues across the business, among other tasks.

You will be working on the Contact Centre dealing with telephone calls for 6.5 hours per day. You will be the front face of the OPG on the contact centre, so experience of dealing with a range of customer services queries, so experience of working in a contact centre role would be preferable. You will be protecting, serving our vulnerable customers dealing or signposting their queries to relevant departments, so it is imperative that you have a good skills in dealing with customers and the public.

There are three breaks built into the day and extensive training will be delivered to these individuals to deliver the front face of the OPG.

Key Responsibilities:
* Supporting and contributing to the aims, objectives and performance of the Power of Attorney Services department to ensure delivery targets, as set out in the Business Plan, are met
* Promote a culture of excellent service delivery and continuous improvement. Comprehensive training is provided
* Answering customer queries by telephone in a contact centre environment
* Escalating customer queries and requests to other teams where appropriate
* Inputting and updating data on our IT systems
* Making and answering telephone calls with internal and external customers
* Responding to written correspondence received via post or email.
* Attending and contributing to team meetings
* Collating, analysing and formatting data and information
* To act as a point of contact for the customer, dealing with telephone enquiries and correspondence in a professional and courteous manner.

Essential Skills:
* Excellent communication skills both written and verbal
* Experience dealing with customers
* Experience of working in a compliance environment
* Attention to detail and good data entry skills
* Ability to remain calm and professional at all times

The roles are subject to passing a clear standard DBS and a full 3 years referencing
Please apply online with your current CV in WORD Format
.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street are looking for a temporary Personal Assistant to work for the Environment Agency in a short-term role, due to run until December 2024. This role can be based anywhere in the UK, as long as you are close to an Environment Agency Office in order to collect your IT equipment.

The ideal candidate will provide high-level diverse secretarial and administrative duties for one or two key senior managers, exercising independent judgement and discretion in performing tasks.

An excellent package is offered, including:

• £14.16 per hour pay rate
• Starting as soon as you have passed clearance checks until the 20th December 2024
• Accrual of up to 33 days paid annual leave pro rata available (inclusive of bank holidays)
• Working 37 hours per week, Monday to Friday, 9am to 5pm with some degree of flexibility
• This role can be based anywhere in the UK, as long as you are close to an Environment Agency office.

Key Responsibilities:

Examples of work performed will include but not be restricted to:

- general administrative support.

- diary and email management

- preparing meetings and capturing actions/minute taking

- transcribing dictation

- preparing documents and reports

- handling enquiries and requests

- composing no-routine correspondence

- screening and directing manager's telephone calls

- maintaining records or files

- arranging meetings or travel

- Acting as an administrative liaison with internal and / or external sources

What are we looking for?

• Excellent written and verbal communication skills, working effectively with team members and external contractors/suppliers
• A can-do attitude and a real passion for supporting people and sustaining working relationships
• Well-organised, able to manage yourself and your own workload effectively whilst working under your own initiative
• Ability to pick up new IT systems quickly and be capable using IT services such as Microsoft Office programmes (for example MS Teams, Outlook, Word, Excel and SharePoint etc.).
• Previous experience of excellent customer service as either a PA or similar is desireable

Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK.

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of applicants, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

The post holder is required to provide a lead role with responsibility for the day-to-day management of administration and secretarial staff. Co-ordinating an efficient and effective administration and secretarial service. To ensure that data quality and timelines meet Trust and CQUIN targets. Close liaison with Contractors, Trust Estates, IT, Procurement and Support Services Departments to ensure that the site is managed effectively and efficiently. To manage the Health and Safety Workbook under the provision of the Trusts Health and Safety policy in relation to admin staff and site common areas. This role requires an experienced individual, with qualifications and/or previous experience in the day-to-day management of staff. The post holder will have excellent communication and organisational skills and have working experience of site management. Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Customer Service Admin CRC : 4 on 4 off Days

Pay rate: from £11.90/hr

We are currently recruiting for Admin roles for Curry's Warehouse based in Long Hollow Way, Coddington, Newark NG24 2NH

You will be provided with full training by our client, training that will enable you to work across a variety of departments. This is an ongoing position.

Details:

• Salary: Currently £11.90/hour Days
• Working hours: 4 on 4 off, day shift, hours can differ based on Department you will be working in, there are also a few Monday to Friday shifts available for the right candidates
• Immediate starts
• Temp to Perm Career Opportunities
• Duration: ONGOING

Role of an Admin:

• Communicating with internal and external customers
• Completing administrative tasks including producing data for reporting
• Supporting the wider team with queries or support where required
• Establishing and maintaining good working relationships
• Establishing high standards of quality and performance
• Carrying out activities that train, develop and enable team to perform well
• Identifying and improving processes
• Ensuring there is a friendly and welcoming atmosphere in the workplace.
• Responding to changing priorities and work streams with agility.

What we are looking for:

• Some experience or exposure to providing customer service
• A track record of providing excellent administrative support
• Working knowledge of MS Office
• Passion and enthusiasm for working in a fast-paced team
• Ability to inspire and motivate
• Take the lead when necessary, ensuring the team members pull in the same direction
• Act by example, by demonstrating our values daily
• Excellent organisational and problem-solving ability
• Great standard of spoken and written English language
• Hope this will help with recruiting the right candidates.

Benefits of working with us as an Admin:

• Subsidised Canteen
• Temp to Perm opportunities after 12 weeks
• Weekly Pay
• Ongoing Work
• Free Parking
• 30 Holidays per year (Bank Holidays included)
• Weekly Pay, every Friday
• Pension Scheme
• Employed Status
• Mortgage references
• Various Job and Talent benefits

If you are interested in the above Admin role please click apply

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Working under the direction of the PMO System Administrator to develop skills to: Provide diary management & meeting organisation for the Trust PMO team and Key Improvement Teams. Deal with enquiries referring on as appropriate. Provide configuration management for documentation within the PMO. Assist with the preparation of documents for meetings and training events, photocopying, collating and distributing. Compile Reports for programme meetings. Attend meetings and subsequently produce & distribute notes and actions. Maintain the PMO system and produce simple reports. Provide ad hoc admin support to projects where deemed necessary. Provide admin for the PMO training programmes. Progress to more complex PMO duties to aid personal development and potential career opportunities. Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

1. Provide a complete Personal Assistant service to the Deputy Chief Executive including organising travel arrangements, proactively managing diaries and e-mail accounts, dealing with actions from meetings and application of e-signatures. 2. Provide administrative support to the wider Executive Team including organising travel arrangements, proactively managing diaries, processing of correspondence and application of e-signatures 3. To deal effectively with highly confidential and sensitive issues, maintaining confidentiality at all times. 4. To work efficiently and flexibly within the Executive Services office team, maintaining a highly professional level of support within the team environment, and providing assistance and cover where necessary. 5. To build effective working relationships both with internal and external stakeholders both in person and virtually to take into account the nature of different working arrangements. 6. To draft documents and correspondence on behalf of the Deputy Chief Executive and Executive Directors and to format documents, such as letters and presentations, as required. 7. To screen the Deputy Chief Executives email for meeting requests and action appropriately, always maintaining awareness of confidentiality 8. To maintain the diaries of the Deputy Chief Executive and Executive Directors, organise meetings and arrange appointments as required, booking rooms and arranging and providing refreshments where appropriate. 9. Ensure that a secretarial support service is provided to Non-Executive Directors as required where cover is necessary in the absence of other team members. You should also have excellent keyboard skills and know how to format and produce documents using an in-depth knowledge of Microsoft Office products in particular Microsoft Outlook, Teams, Word, and Excel. 10. Be responsible for the management of the teams PA Admin calendar, inbox and workplan to ensure sufficient resource is provided to administer all administrative tasks and subgroup meetings for which the team is responsible. 11. To provide meetings administration service to subgroups of the Trust Board committees, including clearing of papers and issuing agenda and reports, as well as maintaining the work programme. 12. To clear papers and minute meetings. 13. To support the Head of Executive Services in promoting good standards of corporate governance, administration and minute taking. 14. Utilise IT applications as appropriate to provide efficient and effective support to the Deputy Chief Executive and Executive Directors. 15. Develop and maintain effective filing and bring forward systems within the Secretarial Drive. 16. Support the management of cost by maintaining detailed records which underpin financial transactions authorised from the Office of the Chief Executive budget. 17. Line management of the Administrative Assistant, co-ordinating activities to ensure maximum effectiveness. 18. Monitor performance of the Administrative Assistant and manage annual leave, sickness, disciplinary and performance issues in line with Trust policies and the effective delivery of service. 19. Ensure all direct reports receive performance reviews and that personal development plans are in place and reviewed on at least an annual basis. 20. Review administrative processes on a continuous basis and make recommendations for improvements. 21. Be able to travel easily to other bases across the EMAS geographical area where required to be able to support meetings and administrative tasks. 22. Any other reasonable duties assigned by the Head of Executive Services within the level of responsibility and scope of the post.

** £11.88 PER HOUR ** OFFICE OF THE PUBLIC GUARDIAN ** START DATE ASAP **

Mon to Fri, 9am to 5pm, with potential for more flexibility after completing training.

The 4 roles are due to last for at least 12 months, with the potential to extend

This is a fantastic opportunity to work within the Office of the Public Guardian, OPG, and make a difference to their customers. This role is office based only.

Role Overview:

These roles are for the Billing Team, with the main duties of raising invoices for supervision services, taking payments and responding to customer queries raised via phone, email or post.

You will be protecting vulnerable customers, dealing with or signposting their queries to relevant departments, speaking with other departmental members within the OPG, so it is imperative that you have excellent English written and verbal communication skills. You must be a confident communicator, whilst remaining professional and empathetic.

The role involves but is not limited to the following:

* Raising invoices for supervision services and progressing exemptions
* Taking payments

* Working from spreadsheets
* Escalating customer queries and requests to other teams where appropriate
* Inputting and updating data accurately on the IT systems
* Responding to written correspondence received via post or email.
* Telephony work - responding to incoming calls and enquiries
* Collating, analysing and formatting data and information
* To act as a point of contact for the customer, dealing with correspondence in a professional and courteous manner.

* Travelling to the Birmingham office once every 4/6 weeks, travel expenses covered

Essential Skills:
* Excellent communication skills both written and verbal
* Experience of using Microsoft computer packages, i.e. Word, Excel, Outlook and MS Teams
* Ability to make informed decisions based on evidence
* Good time management and ability to prioritise tasks

* Case management experience

* Excellent customer service and polite telephone manner

Desirable Skills:
* Debt management experience

The roles are subject to passing a clear standard DBS and a full 3 years referencing
Please apply online with your current CV in WORD Format

Department description

Own essential administrative work to support the activities of our field agents and schedulers. To maintain and accurately update customer accounts and internal data sources to accurately reflect the activity of a Field Debt Solutions Agent or third party field agent in a timely manner.

Responsibilities

• Completing initial and final checks on accounts to ensure suitability for Warrant execution
• Taking calls from to support scheduling activities
• Monitoring and completing work within task lists to minimise drop off and ensure we are adhering to regulatory time frames
• Monitoring and chasing allocation of payments made to field agents by cash or cheque and ensuring they are allocated no later than two working days after populating the database
• Printing and distributing Local HR letters and Local court letters
• Creating electronic court packs to either central courts or field agents attending court
• Supporting Schedulers with Court bookings and payments
• Compiling and sending Locksmith/third party 'D3' report to agents on a daily and weekly basis
• Update Agents/third party agents with Locksmith and dog handler details
• Ensuring all actions and behaviours treat our customers fairly and comply with regulations
• Working daily warrant application reports
• Provide any business updates via SMS to Field debt solutions which includes Authorisation SMS
• Providing ad-hoc support to the wider department when required
• Monitoring of Scheduler mailbox and responding to any local court requests

Qualifications

The actions and behaviours of all employees must treat our customers fairly and comply with regulations

For all customer facing roles employees must understand any regulations, policies and processes which relate to their job role and provide fair outcomes when giving service to our customers.

• Ability to spot patterns and potential risk to business and deal with this appropriately
• Self-motivated and able to complete high volumes of tasks without compromising quality of work
• A working knowledge of the debt journey and the field debt processes
• Excellent communication skills both verbal and written
• A high attention to detail, able to consistently producing accurate work of a high standard whilst working high volumes of similar tasks
• Prioritise workload and work to tight deadlines within a fast paced environment
• To be naturally positive and a problem solver
• Computer literacy (proficient in Windows, Word, Excel) and willingness to learn new skills
• Handle confidential information and customer sensitive data
• An excellent knowledge of FDS and Credit Management systems, processes and policies

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.