Total 24 Others level Administrative / Clerical job vacancies in Nuneaton, CV10 7RL

Previous experience working in a GP surgery is essential Strong knowledge of EMIS Web system Excellent communication, organizational, and multitasking skills Ability to work independently and as part of a team Attention to detail and confidentiality.

Please find attached Job description with the Job advert and this includes the organisational trust values, please be aware this job may include dealing with difficult calls due to the Post being based within the RISE crisis and home treatment team

Managing EPR to include registering to the health visiting service, allocating to the caseload, creating charts, creating appointments, scanning and uploading documents and discharging from the service. Contributing to the contemporaneous recording in the clients record. Taking and relaying messages in an accurate and timely manner. Input and manage electronic diaries for multiple team members. To include arranging meetings and being able to rearrange diaries at the last minute. To take minutes as required. To formulate databases and create and manage excel spreadsheets, submitting accurate data as requested, in specified formats and to tight deadlines. This includes completing databases for other services as requested. Participate in audit and risk assessments as required. To arrange venues and send out appointments on behalf of the Health Visitor and Community Nursery Nurse. Re-arrange and cancel appointments on behalf of the Health Visitor and the Community Nursery Nurse. Report any faulty equipment within the office or clinic areas to the appropriate service/division e.g. estates/IT Maintenance of safe and efficient filing systems ensuring the security and confidentiality of records is in accordance with trust policies and procedures for record keeping and data protection. Have a good working knowledge of Microsoft office (word, excel, teams, outlook). Be IT competent and willing to learn local IT systems as required. Ordering of any leaflets and literature as needed. Emailing clients or other professionals information as requested by the practitioner. Responsible for ordering and maintaining local stocks of equipment and stationery using the electronic ordering system, gathering quotes as required. To develop and use skills of observation and recognize any significant changes in client circumstances and behaviour and to report any concerns immediately back to the Health Visitor. To have a good understanding of current Child Protection guidelines and procedures in accordance with Warwickshire Childrens Safeguarding Board. Attend annual training updates. To undertake mandatory training, and service specific training as required maintaining skills and competencies. To work within the remit and scope of the job description. To input annual leave and training request on electronic system in a timely manner. To participate in regular 1:1 clinical supervision and appraisals with the EPR Clinical Lead. To work effectively as a team member supporting other staff as required. This role may require working in collaboration with another HVCA or independently. Some agile working may be possible, with a line manager available for reference as needed. May be required to maintain and update team social media channels. To be first line of contact for service users, supporting distressed parents as required and ensuring escalation to the Health Visitor.

Contract Type: Fixed Term Contract (for 6 months)

Contract Reason: Specific Project

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment

Salary: Grade C. SCP 5 £24,790 - SCP 6 £25,183

Hours Per Week: 36 hours

Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, OL6 7RL

Assessment Date: To be arranged

The Role

This role will work within the temporary accommodation team in supporting households placed into emergency accommodation to find alternative accommodation.

You will be providing administrative support to a number of households providing a holistic and wrap around support model to ensure a timely move on into sustainable accommodation is in place.

You will be ensuring all relevant paperwork is completed with households in emergency accommodation including applications to housing providers, completing tasks from Personalised Housing Plans and ensuring benefit maximisation is in place.

You will be expected to work in a hybrid way including carrying out visits to temporary accommodation locations and partner agencies in order to support in the completion of paperwork.

You will also be expected to support the team in the prevention of homelessness wherever possible, chasing documents and ensuring paperwork is competed along with providing the first point of contact within the reception area of the team.

You will be part of a very busy and fast paced service providing the statutory homelessness function.

About You

You will have:

Experience of working with households with complex difficulties

Worked in a Housing or support related field of work previously.

Excellent IT skills and the ability to work on your own as well as part of a team.

Be able to work on your own initiative to find solutions

Excellent interpersonal skills: able to build relationships with people at all levels, manage and resolve conflicts, influence others and challenge unacceptable practice.

Ability to show compassion to others in extreme and difficult situations.

Knowledge of the benefit system including housing benefits and universal credit

Excellent written and verbal communication skills and the ability to present information coherently and concisely to different audiences.

Understanding of the council’s statutory duties and powers and procedural rules with the ability to advise others on their meaning.

Excellent understanding and management of customer expectation including where customers have additional support or other needs.

Excellent verbal communication skills and the ability to present information to different audiences.

To meet Tameside Council’s standard of attendance.

A willingness to be flexible in a changing environment.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

Unfortunately, at this time we are not able to offer sponsorship.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 0161 342 3848 or carol.halton@tameside.gov.uk

Reference Number: DPT410

Job Description & Person Specification Profile

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Previous experience working in a GP surgery is essential Strong knowledge of EMIS Web system Excellent communication, organizational, and multitasking skills Ability to work independently and as part of a team Attention to detail and confidentiality.

Contract Type: Fixed Term Contract (for 6 months)

Contract Reason: Specific Project

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment

Salary: Grade C. SCP 5 £23,500 - SCP 6 £23,893

Hours Per Week: 36 hours

Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, OL6 7RL

Assessment Date: To be arranged

The Role

This role will work within the temporary accommodation team in supporting households placed into emergency accommodation to find alternative accommodation.

You will be providing administrative support to a number of households providing a holistic and wrap around support model to ensure a timely move on into sustainable accommodation is in place.

You will be ensuring all relevant paperwork is completed with households in emergency accommodation including applications to housing providers, completing tasks from Personalised Housing Plans and ensuring benefit maximisation is in place.

You will be expected to work in a hybrid way including carrying out visits to temporary accommodation locations and partner agencies in order to support in the completion of paperwork.

You will also be expected to support the team in the prevention of homelessness wherever possible, chasing documents and ensuring paperwork is competed along with providing the first point of contact within the reception area of the team.

You will be part of a very busy and fast paced service providing the statutory homelessness function.

About You

You will have:

Experience of working with households with complex difficulties

Worked in a Housing or support related field of work previously.

Excellent IT skills and the ability to work on your own as well as part of a team.

Be able to work on your own initiative to find solutions

Excellent interpersonal skills: able to build relationships with people at all levels, manage and resolve conflicts, influence others and challenge unacceptable practice.

Ability to show compassion to others in extreme and difficult situations.

Knowledge of the benefit system including housing benefits and universal credit

Excellent written and verbal communication skills and the ability to present information coherently and concisely to different audiences.

Understanding of the council’s statutory duties and powers and procedural rules with the ability to advise others on their meaning.

Excellent understanding and management of customer expectation including where customers have additional support or other needs.

Excellent verbal communication skills and the ability to present information to different audiences.

To meet Tameside Council’s standard of attendance.

A willingness to be flexible in a changing environment.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 0161 342 3848 or carol.halton@tameside.gov.uk

Reference Number: DPT325

Job Description and Person Specification Prolile

Main Duties and Responsibilities 1. To check and certify invoices using JAC, as per Trusts Standing Financial Instructions and Pharmacy policies and procedures. 2. To investigate all invoice queries, obtain credits; gather, assess and analyse information regarding to-follows on orders, cancel and if required, advise Chief Pharmacist on delayed orders when appropriate. 3. To file and maintain auditable records of all orders, delivery notes and invoice payment authorisations for all goods arriving at Pharmacy. 4. To check monthly statements and investigate discrepancies where appropriate using computer generated standard monthly reports. 5. To process automatically generated daily orders using the Pharmacy computer system (currently JAC) in accordance with documented standards and procedures. For more information, please see the Job Description and Personal Specification for this role.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. The role requires excellent customer service skills due to the nature of the calls as well as previous reception/office experience. Applicants will need to be computer literate in Word, Excel and electronic mail with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise own workload and be able to work on both your own initiative and as part of a team. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS. This post will require a standard DBS check and it will be the postholders responsibility to finance this.

Main duties and Responsibilities To negotiate dates for procedures with patients, both in person and by telephone in accordance with agreed protocols. To draw up lists for operation sessions, in accordance with agreed protocols. To reschedule appointments and lists as necessary, according to agreed protocols. To provide information to patients about booking procedures and provide relevant leaflets and information packs. To assist with the maintenance and validation of waiting list information. Liaise with Consultant/Surgeons when compiling operation lists. Book patients for operations from peripheral clinics held at other hospitals. Provide provisional operation lists to surgeons for them to agree/alter as necessary. Book patients onto other hospital operation lists for day surgery. Assist and provide support to the Team Leader in the day-to-day management of the booking office, in order to meet objectives and deadlines. To be flexible and be willing to assist and cover other colleagues within the Unit. Welcome patients and members of the public entering the department. Check and update patients personal details as required on Lorenzo and ensure all case notes are tracked to the department. Admit, discharge and complete outcome of patients on Lorenzo, in a timely manner. Complete the transfer of patients on Lorenzo system, in a timely manner. Make follow up outpatient appointments as required. Assist patients with any transport difficulties. Refer all enquiries regarding patient updates, clinical condition or admission times to the nurse in charge. Answer the telephone and take necessary action. Download information from Unisoft for endoscopy staff to submit reports to GPs. Print theatre lists for the following day and check the order is correct. Check correct anaesthetist is on list and distribute to relevant areas. Telephone patients to remind patients of their procedure date and gain confirmation of their attendance. Follow the required procedure for all patients who do not attend on the day to ensure; Patient is removed from waiting list or receives another appointment Lorenzo is updated Details are given to the Ward Manager If clinics are not open to allow the booking of outpatient appointments inform relevant parties. Relationships Internal: Medical Staff Nursing Staff Operational Managers Clerical Staff External: Outside agencies as required Special Requirements Possess a good standard of education along with good keyboard skills RSA 11 or equivalent. A good working knowledge of the hospital Patient Administration System or similar computer software is desirable for this role. Must be able to communicate in a professional manner with the public, internal and external professional bodies. The ability to time manage the working day is essential in what is a very busy working area with frequent interruptions. To sit for long periods of time inputting data onto computer programme. To be able to deal with members of the public with confidence and understanding face-to-face and over the telephone. To be able to communicate with all disciplines of staff and internal and external professional bodies. 6 day working service.

For more information about the role and responsibilities please see the attached job description and person specification.

Tasks to undertake: Covering reception meet and greet to children, young people, parents, carers and other professionals Working with our clinical system (booking appointments, data input) Telephone calls Dealing with queries both face to face and over the telephone Supporting clinical staff and the wider admin teams.

Prepare theatre list admissions for individual Consultants and for theatre operations and for non-theatre procedures by liaising with Consultants. Patients are identified from the waiting list reports taking into account the priority of the cases to the Surgeon. Identifying the suitability for Consultants, Registrars or other members of the team to perform an operation or procedure. Complete a working sheet for all admissions and then input the details onto the computerised Lorenzo and ORMIS system. You will find the full duties and responsibilities detailed within the attached Job Description .

Job Title: Administrative Assistant (Temporary)Location: NuneatonIndustry: OfficePay Rate: £11.44 - £12 per hourWorkchain is currently seeking a dedicated Administrative Assistant to join our client's team in Nuneaton on a temporary basis. The successful candidate will be responsible for providing administrative support to the office, assisting with various tasks to ensure efficient operations.Key Responsibilities:- Answering and directing phone calls- Data entry and maintaining accurate records- Assisting with scheduling appointments and meetings- Handling incoming and outgoing correspondence- Providing general administrative support to the teamQualifications:- Proven experience as an Administrative Assistant or similar role- Proficiency in Microsoft Office Suite- Excellent communication and organizational skills- Ability to prioritize tasks and work efficiently under pressure- Attention to detail and accuracyIf you are a proactive and detail-oriented individual looking to gain valuable experience in the office industry, we encourage you to apply for this role through our website at workchain.co.uk. Please complete the online application form to be considered for this exciting opportunity.

Are you an organized and efficient individual looking for a temporary administrative assistant position in Nuneaton? Look no further! Our client in the office industry is seeking a dedicated Administrative Assistant to join their team.Key responsibilities include:- Providing administrative support to the office team- Handling phone calls and emails- Maintaining filing systems and databases- Assisting with data entry and record keeping- Organizing and scheduling appointments- Handling general office tasks such as photocopying, scanning, and faxingQualifications:- Previous administrative experience is preferred- Strong communication skills- Proficiency in Microsoft Office suite- Ability to multitask and prioritize tasks effectively- Attention to detail and accuracyThe pay rate for this position ranges from £11.44 to £13 per hour.To apply, please visit our website at workchain.co.uk and complete the online application form. Don't miss out on this exciting opportunity to kickstart your administrative career!

Are you a highly organized and detail-oriented individual looking for a temporary administrative role in Nuneaton? Look no further! Our client in the Office industry is currently seeking an Administrative Assistant to join their team.Key responsibilities:- Providing administrative support to the team- Answering phone calls and emails- Data entry and filing- Assisting with various office tasks as neededQualifications:- Previous experience in an administrative role preferred- Proficiency in Microsoft Office suite- Excellent communication skills- Strong attention to detailThis temporary role offers a competitive pay rate starting from £11.44 to £13 per hour. If you meet the qualifications and are interested in applying for this position, please visit our website at workchain.co.uk and complete the online application form. Apply now and take the next step in your administrative career!