Endoscopy Administration ManagerDepartment: Endoscopy (Medicine Division)Band 5 £28,407 - £34,581 per annum Hours: 37.5 per we.....
Endoscopy Administration Manager
Department: Endoscopy (Medicine Division)
Band 5 £28,407 - £34,581 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen to join the Endoscopy Department, within the Medicine Division, as the Endoscopy Administration Manager.
The Endoscopy Administrative Manager will support the Endoscopy department in improving performance in key areas and overseeing PTL validation and capacity & demand.
They will oversee, lead and co-ordinate the administrative team and be responsible for training a range of staff.
They will also support the Operational Manager in the smooth day-to-day running of the department. The role holder will be responsible for overseeing outpatient waiting times and RTT pathways, assisting the Endoscopy Operational Manager in implementing appropriate action to mitigate RTT breaches; ensuring patient pathway management co-ordination in accordance with the Trust’s Access Policy and National/ Local targets are met e.g. Cancer, RTT, Diagnostic.
The postholder will provide data and information in support of the diagnostic DM01 reporting KPI and will review and correct data quality issues.
Previous management experience, flexibility, experience of working with collecting, interpreting and analysing data; as well as the ability to build strong working relationships with colleagues across the Trust is essential.
Interview: 12/1/2024
The Endoscopy Administrative Manager will support the Endoscopy department in improving performance in key areas and overseeing PTL validation and capacity & demand.
The Endoscopy Administrative Manager will oversee, lead and co-ordinate the administrative team, including Booking Co-ordinators, Administrators, Schedulers and Receptionists to oversee, lead and co-ordinate all administrative and clerical processes to ensure that a high quality, effective service is delivered.
The postholder will train a range of staff at all levels, including nursing and clinical staff, regarding administrative processes.
The Endoscopy Administrative Manager will support the Operational Manager in the smooth day-to-day running of the department. The role holder will be responsible for overseeing outpatient waiting times and RTT pathways, assisting the Endoscopy Operational Manager in implementing appropriate action to mitigate RTT breaches; ensuring patient pathway management co-ordination in accordance with the Trust’s Access Policy and National/ Local targets are met e.g. Cancer, RTT, Diagnostic.
The postholder will provide data and information in support of the diagnostic DM01 reporting KPI and will review and correct data quality issues.
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
• Responsible for the day to day management of the Endoscopy administrative servic
• Leading the administrative team in the delivery of the service, against agreed service standards and measurable outcomes
• Allocating work to the administrative team, as required to meet service needs
• Conduct regular performance reviews and appraisals with all admin and clerical staff, to include the development of personal development plans, in line with the Trust’s appraisal policy. Ensure all staff are made aware of training opportunities available to them and encourage uptake
• Responsible for the delivery of all key performance measures within Endoscopy.
• Responsible for the management of scheduling of Endoscopy and Respiratory procedure
• Planning and managing the administration of Endoscopy staffing rotas: ensuring lists are set up and cancelled accordingly in a timely manner; ensuring templates are built according to clinical requirements; making short-term adjustments where necessary; identifying and escalating gaps in service provision to the Operational Manager
Please refer to the attached Job Description for more details on the role and responsibilities.
This advert closes on Thursday 4 Jan 2024
