Total 59 Administrative / Clerical job vacancies in AgeCare Willowgrove

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

About Us:

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents’ homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long term care is more than just a job; it is a calling for many of us.

The Opportunity:

As a Personal Support Worker, you will provide personal care and other services to residents while consistently maintaining the relevant health, hygiene, and safety standards. This role will provide you with access to development and education opportunities that will support you in your career growth.  You will be part of a team that’s dedicated to making a difference in the lives of others, with the opportunity to interact and form meaningful bonds with residents.  You will also:

What You Will Do:

• Provide residents with high quality personal care assistance with grooming, hygiene, toileting, bathing, mobility, feeding assistance, and restorative nursing care programs.
• Offer input in the development of resident plans of care and quality improvement initiatives.
• Maintain a safe and secure environment for residents, visitors and other staff members.
• Attend to individual needs of the residents, protect/assist with their belongings, and encourage residents to maintain physical, mental, and psychosocial well-being.
• Assist in the admissions and discharge of residents.
• Engage and interact with the residents, family members, visitors and volunteers in a courteous and professional manner.
• Documentation related to resident care related tasks and care items.
• Participate in Infection Prevention and Control practices including cleaning, sterilization and disinfection of nursing equipment.
• Management and distribution of resident care supplies
• Perform other related duties as required.

What You Will Need:

• Completed PSW certification/nursing degree or currently enrolled in a nursing program.
• Demonstrated empathy and understanding of the needs of seniors.
• Ability to work identified shifts and rotating weekends.
• Additional education related to Dementia and Palliative Care an asset.
• Reliable source of transportation is required, due to limited public transit

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home.

Key Responsibilities

- To respond to incoming telephone lines and take and relay messages as required;
- To greet visitors and directs them as appropriate;
- To assist with resident information on lab requisitions;
- To maintain or assist in maintenance of resident records /files;
- To perform filing assignments for the DOC;
- To assist with labeling of resident's belongings;
- To prepare and post the nursing schedule under the direction of DOC;
- To update and maintain the schedule daily, including calling staff;
- To input changes to the staff schedules daily and present To DOC for approval;
- To carry out various clerical duties and prepare reports or manuals as required
- To book ambulances and other transportation at the request of Registered staff;
- To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
- To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;
- To work in a position of trust with vulnerable adults (residents);
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in the Code of Conduct;
- To complete all other tasks as assigned.

Qualifications

- Health Care Aide certificate preferred
- Basic clerical/administrative skills
- Pleasant telephone manner with strong customer service skills
- Excellent organizational and communication skills
- Ability to deal with tight timelines
- Experience with Microsoft office suite of applications
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

Reporting to on-site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of AgeCare.

Key Responsibilities

- To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ;
- To redirect calls as appropriate and take clear, concise messages when required;
- To greet, assist and direct all visitors;
- To pick up and sort internal mail;
- To stamp, deliver and maintain mail machine for external mail;
- To prepare packages and arrange courier pick up;
- To arrange meeting room schedule and bookings;
- To update phone and distribution lists;
- To maintain a clean, safe, fully stocked and well organized reception area;
- To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
- To complete other duties as assigned;
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Code of Conduct.

Qualifications

- Above average interpersonal, oral and written communication skills;
- Previous experience in reception is considered an asset;
- Must exhibit professional and polished telephone manner;
- Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
- Highly organized and detail focused;
- Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

The Opportunity:

This position is responsible for handling various day-to-day administrative activities and providing support to the management and employees of AgeCare Glenmore. A key role of this position is consistently, appropriately, and effectively demonstrating support for company practices, processes, and initiatives.

Key Responsibilities:

• Provide back up and coverage for Reception as needed
• Process accounts receivables and payables; safeguarding all cash balances
• Responsible for admissions, discharges and updating resident information as necessary
• Provide administrative support to the leadership team as required
• Maintain daily census of all residents, including occupants of guest suites
• Maintain stationary and miscellaneous supplies and restock as necessary
• Attend various routine and ad-hoc meetings as required; take and transcribe minutes
• Act as backup to the Office Manager when necessary

Qualifications:

• Prior administrative experience required
• Certificate or diploma in administration and strong Microsoft skills particularly Word and Excel
• Consistently demonstrates AgeCare’s values
• Exceptional attention to detail and a strong aptitude for book keeping
• Strong planning, follow up, time management & organizational skills
• Ability to multi-task and remain flexible within a demanding environment
• Exceptional oral and written communication skills within a diverse environment

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

Position Summary

This Nursing Unit Clerk reports to the Director of Care of the Long-Term Care residence and is responsible for coordinating the daily staffing of the Nursing Department. Assists in maintaining a safe and secure environment for residents, visitors, and other staff members. All duties are performed in the best interest of the residents and their families, and in accordance with AgeCare’s vision, mission, and values statements.

Within the scope of this position, the Nursing Unit Clerk takes on a key role to continually provide an environment promoting a culture of client safety and freedom from harm and injury.

Value Based Work

All positions must work demonstrating AgeCare’s values of Trust, Respect, Quality and Teamwork. AgeCare is committed to providing a respectful environment, and we believe that when we work together and live our values, we honour our rights and responsibilities.

Core Outcomes

Resident Relations:

• Promotes and respects the Resident Bill of Rights.
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Director of Care.

Budget & Financial:

• Ensures daily hours reflect the budgeted hours and reports discrepancies to the Director of Care and Business Manager.
• Totals the daily payroll hours on the Employee Daily Compliments Sheets and submits verified Timecards to the Business Manager for payroll processing. Ensures this information is documented in the Master Schedules.

Marketing & Occupancy:

• Effectively communicates and interacts with residents, family members, visitors, and volunteers in a courteous and professional manner.

Regulatory Compliance:

• Conducts duties in accordance with AgeCare policies and procedures, as well as government regulations, laws and policies.
• Understands and follows all health and safety policies and procedures.
• Works safely to reduce the risk of injury to self, other staff members and residents.
• Promptly reports all actual or potential hazardous situations.
• Arranging for the storage of resident files ensuring compliance with established record retention policies/procedures.
• Arranging for the destruction of discharged resident files ensuring compliance with established policies/procedures.
• Maintaining the residence’s Record Storage/Destroy List.
• Maintaining resident medical record storage room in a safe and orderly fashion.

Operational & Administrative Systems:

• Assists in the coordination of staffing and scheduling needs for the Nursing Department including replacement of staff on a daily "call in" basis and updating staffing changes on the Master Schedule and daily compliments.
• Obtains approval for overtime work from the Director of Care.
• Maintains attendance/absenteeism reports and communicates any recurrent absenteeism to the Director of Care.

Other:

• Performs other related duties as required.

Qualifications

Experience:

• 1 – 3 years of previous experience working in a similar position.

Education:

• Grade 12 Diploma or equivalent.
• Post secondary education in a related field (e.g., Medical/Office Assistant) is considered an asset.

Skills, Knowledge, and Abilities

• Good interpersonal and communications skills (both written and verbal).
• Good organizational and time management skills.
• Computer skills including proficiency in Microsoft Office, with a working knowledge of Excel and Word.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The Personal Support Worker is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The Personal Support Worker assists in maintaining a safe and secure environment for residents, visitors, and other staff members.

What Is In It For You:

• Assists in the monitoring of care given to residents ensuring it is in accordance with the established plan of care by observing residents and reporting findings to immediate supervisor.
• Assists in the documentation of information pertaining to the care of residents as directed.
• Attends in-service education sessions, staff meetings, and workshops as directed.
• Assists in the onboarding of new staff as directed.
• Must follow IPAC (Infection Prevention and Control) policies and procedures.


What You Will Need:
• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program.
• Meet the vocational standards established by the Ministry of Training, Colleges, and Universities.
• Meet the standards established by the National Association of Career Colleges.
• Meet the standards established by the Ontario Community Support Association.
Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents. Must understand the basics of good sanitation and clean techniques. Knowledgeable with respect to the needs of geriatric residents.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

About Us:

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents’ homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long term care is more than just a job; it is a calling for many of us.

The Opportunity:

As a Personal Support Worker, you will provide personal care and other services to residents while consistently maintaining the relevant health, hygiene, and safety standards. This role will provide you with access to development and education opportunities that will support you in your career growth.  You will be part of a team that’s dedicated to making a difference in the lives of others, with the opportunity to interact and form meaningful bonds with residents.  You will also:

What You Will Do:

• Provide residents with high quality personal care assistance with grooming, hygiene, toileting, bathing, mobility, feeding assistance, and restorative nursing care programs.
• Offer input in the development of resident plans of care and quality improvement initiatives.
• Maintain a safe and secure environment for residents, visitors and other staff members.
• Attend to individual needs of the residents, protect/assist with their belongings, and encourage residents to maintain physical, mental, and psychosocial well-being.
• Assist in the admissions and discharge of residents.
• Engage and interact with the residents, family members, visitors and volunteers in a courteous and professional manner.
• Documentation related to resident care related tasks and care items.
• Participate in Infection Prevention and Control practices including cleaning, sterilization and disinfection of nursing equipment.
• Management and distribution of resident care supplies
• Perform other related duties as required.

What You Will Need:

• Completed PSW certification/nursing degree or currently enrolled in a nursing program.
• Demonstrated empathy and understanding of the needs of seniors.
• Ability to work identified shifts and rotating weekends.
• Additional education related to Dementia and Palliative Care an asset.
• Reliable source of transportation is required, due to limited public transit

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The Personal Support Worker is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The Personal Support Worker assists in maintaining a safe and secure environment for residents, visitors, and other staff members.

What Is In It For You:

• Assists in the monitoring of care given to residents ensuring it is in accordance with the established plan of care by observing residents and reporting findings to immediate supervisor.
• Assists in the documentation of information pertaining to the care of residents as directed.
• Attends in-service education sessions, staff meetings, and workshops as directed.
• Assists in the onboarding of new staff as directed.
• Must follow IPAC (Infection Prevention and Control) policies and procedures.


What You Will Need:
• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program.
• Meet the vocational standards established by the Ministry of Training, Colleges, and Universities.
• Meet the standards established by the National Association of Career Colleges.
• Meet the standards established by the Ontario Community Support Association.
Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents. Must understand the basics of good sanitation and clean techniques. Knowledgeable with respect to the needs of geriatric residents.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The Personal Support Worker is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The Personal Support Worker assists in maintaining a safe and secure environment for residents, visitors, and other staff members.

What Is In It For You:

• Assists in the monitoring of care given to residents ensuring it is in accordance with the established plan of care by observing residents and reporting findings to immediate supervisor.
• Assists in the documentation of information pertaining to the care of residents as directed.
• Attends in-service education sessions, staff meetings, and workshops as directed.
• Assists in the onboarding of new staff as directed.
• Must follow IPAC (Infection Prevention and Control) policies and procedures.


What You Will Need:
• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program.
• Meet the vocational standards established by the Ministry of Training, Colleges, and Universities.
• Meet the standards established by the National Association of Career Colleges.
• Meet the standards established by the Ontario Community Support Association.
Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents. Must understand the basics of good sanitation and clean techniques. Knowledgeable with respect to the needs of geriatric residents.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

About Us:

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents’ homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long term care is more than just a job; it is a calling for many of us.

The Opportunity:

As a Personal Support Worker, you will provide personal care and other services to residents while consistently maintaining the relevant health, hygiene, and safety standards. This role will provide you with access to development and education opportunities that will support you in your career growth.  You will be part of a team that’s dedicated to making a difference in the lives of others, with the opportunity to interact and form meaningful bonds with residents.  You will also:

What You Will Do:

• Provide residents with high quality personal care assistance with grooming, hygiene, toileting, bathing, mobility, feeding assistance, and restorative nursing care programs.
• Offer input in the development of resident plans of care and quality improvement initiatives.
• Maintain a safe and secure environment for residents, visitors and other staff members.
• Attend to individual needs of the residents, protect/assist with their belongings, and encourage residents to maintain physical, mental, and psychosocial well-being.
• Assist in the admissions and discharge of residents.
• Engage and interact with the residents, family members, visitors and volunteers in a courteous and professional manner.
• Documentation related to resident care related tasks and care items.
• Participate in Infection Prevention and Control practices including cleaning, sterilization and disinfection of nursing equipment.
• Management and distribution of resident care supplies
• Perform other related duties as required.

What You Will Need:

• Completed PSW certification/nursing degree or currently enrolled in a nursing program.
• Demonstrated empathy and understanding of the needs of seniors.
• Ability to work identified shifts and rotating weekends.
• Additional education related to Dementia and Palliative Care an asset.
• Reliable source of transportation is required, due to limited public transit

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The Personal Support Worker is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The Personal Support Worker assists in maintaining a safe and secure environment for residents, visitors, and other staff members.

What Is In It For You:

• Assists in the monitoring of care given to residents ensuring it is in accordance with the established plan of care by observing residents and reporting findings to immediate supervisor.
• Assists in the documentation of information pertaining to the care of residents as directed.
• Attends in-service education sessions, staff meetings, and workshops as directed.
• Assists in the onboarding of new staff as directed.
• Must follow IPAC (Infection Prevention and Control) policies and procedures.


What You Will Need:
• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program.
• Meet the vocational standards established by the Ministry of Training, Colleges, and Universities.
• Meet the standards established by the National Association of Career Colleges.
• Meet the standards established by the Ontario Community Support Association.
Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents. Must understand the basics of good sanitation and clean techniques. Knowledgeable with respect to the needs of geriatric residents.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!