Total 153 Administrative / Clerical job vacancies in Bury St Edmunds, Suffolk, IP32 7FQ

Your new company
A growing and reputable business, who are looking to grow their transport team.

Your new role

This is a new Transport Admin/Planning job supporting a busy and vibrant transport team. Main duties include but not limited to:

* Decide the prioritised delivery requirements of customers, analyse and route vehicles accordingly.
* Communicate with sales staff to determine customer delivery requirements.
* Be involved in constant dialogue with the warehouse team.
* Monitor vehicle progress throughout the day.
* Communicate routing decisions to drivers, including all necessary and accurate delivery information.
* Communicate and build relationships with suppliers and agencies.
* Request back-loading suitable for planned deliveries and stock transfers.
* Organise deliveries according to customer demands.
* Communicate with subcontractors.
* Identify customer requirements through sales and develop plans to meet them.
* Develop strong working relationships and have regular contact with drivers.
* Consider drivers' working time regulations.
* Perform any other duties as directed.

What you'll need to succeed
To succeed in this job, you will require experience in a similar role, with exposure to working within a transport planning/routing/office/team. You will require a keen eye for detail and the ability to effectively manage internal and external relationships, solve problems and work at pace within a team environment. Communication is key for this role, as well as the ability to influence, at all levels, both internally and externally, and you will need to be confident on the phone when speaking to a wide variety of people, from suppliers to drivers. You will require great IT skills and the ability to learn new processes and systems quickly.


What you'll get in return
This is a great opportunity to work within a collaborative team environment.

• Monday to Friday 8.30-5.30 (1 hour lunch)
• Competitive salary and benefits
• 100% office based, with on-site parking

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Are you:
• Organised?
• Positive?
• Empathetic?
• Reliable?
• Solution focussed?
• IT literate
• Motivated to support the NHS?

Do you have:
• Customer service experience?
• A good work ethic?
• A “can do” attitude?
• Initiative?
• A passion to improve patient experience?
• A sense of accountability?

As a Clinical Secretary in the Respiratory Department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer “yes” to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.

The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.

Previous applicants need not apply - thank you.

You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.

This role will keep you both challenged & busy as you work closely with colleagues to support the clinical team of Consultants, junior doctors & specialist nurses.

Potential applicants should ensure they evidence the skills listed above in their application.

In return we offer our employees:
• Training & development including paid apprenticeships leading to valuable qualifications
• Career progression opportunities
• 27 days paid annual leave plus bank holidays rising to 33 days with continued service
• Contributory pension scheme
• Flexible working patterns

The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.

We are proud to provide ‘Outstanding’ care and be a great place to work.

At East Sussex Healthcare NHS Trust (ESHT) we provide safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex or visiting our local area. We are one of the largest organisations in East Sussex with an annual income of £476 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 7000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex and in people’s own homes.

In 2020 the Care Quality Commission (CQC), the health and care regulator, rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. Our acute hospital at Hastings and our Community Services are also rated ‘Outstanding’. Our acute hospital at Eastbourne is rated ‘Good’.

In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


This advert closes on Wednesday 23 Oct 2024

Proud member of the Disability Confident employer scheme

The Technology Enabled Care Team is Bury Council’s in house service that provides technological solutions to help retain an individual’s independence at home. The service also incorporates ‘Carelink’ which is a 24/7 social alarm service that runs in partnership with an external provider to support and monitor community alarm units, which enables vulnerable people to live independently with easy access to help in an emergency.

The service is currently undergoing a transition from old analogue telephone-based systems to a wider range of digital solutions, and its an exciting and rewarding time to be involved in this growing area of social care.

The successful post holder will play a key role as part of the service, which is currently based at Bradley Fold Industrial estate, Bradley fold road, Radcliffe.

Duties will include receiving and processing of T.E.C referrals, speaking to existing and prospective customers and their representatives, the set up and programming of various tech solutions on offer to customers connected to the emergency call system as appropriate to their circumstances and conducting associated administration.

Previous experience of assisting vulnerable people along with excellent, clear English communication skills is essential. Appropriate training will be provided for the computer applications used, but experience and confidence in the use of windows-based applications would be desirable.

Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.

About Bury
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

Next steps

For an informal chat regarding the role please contact Mr Nick Darrock on 0161 253 6220.

Privacy Notice
Job Description
Person Spec
JA1 Work Demands

School: Holy Trinity

The Governors of this friendly, multicultural, Church of England Primary school seek to appoint an organised, energetic, friendly administrator to join our hard-working staff team.

You will need to enjoy working as part of a school office team, have a friendly welcoming disposition and experience of administrative tasks.

This post is permanent.

Hours of work: 30 hours per week.

Term Time only.

Appointment will be made subject to a satisfactory enhanced disclosure from the Criminal Records Bureau.

The School is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment is subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

In line with safer recruitment, please ensure that your application covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

Please return completed application forms to recruitment@thesycamoretrust.co.uk.

Letter of application no longer than two sides of A4.

Closing date: 9.00am Friday 1st November 2024

Interview: Tuesday 12th November 2024

Application Form
Privacy Notice
Job Description

Personal Advisor

Leaving Care Service (Next Chapter)

Are you passionate about supporting our care leavers to get the best possible outcome on their journey to independence?

We are focused on our responsibilities as a Corporate Parent and further developing and improving our services to our care leavers. We have two designated Leaving Care Teams and each personal advisor is responsible for focusing on the quality of work and relationship based practice.

We are looking for suitably experienced practitioners who can bring their skills and expertise to support and shape our improvement journey. We want our Personal Advisors to share our commitment to our Care Leavers ad want to influence the services we are developing. We would welcome applications from male candidates who are under represented in the service. We want workers who can form relationships, seeing the strengths in our young people and always look for solutions to support them achieve their aspirations and achieve the best possible outcomes in every aspect of their lives.

You will be part of a committed and enthusiastic team and will be supported to develop your skills and knowledge through regular supervision. The teams are located at 3 Knowsley Place and we have a young persons hub close by which young people can drop in to use.

About Bury
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

Next steps

For an informal chat regarding the role please contact Kelly Catherall on 0161 253 6864 or Chris Davies on 0161 253 6253 .

Privacy Notice
Job description & Person specification

Please refer to the Job Description attached. If you have any questions about this position please do not hesitate to contact us.

ABOUT THE ROLEAs a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job Details

Grade: 4A

Hours: 35

Hourly Rate: £12.08 - £12.76

Salary: £22,053.46 - £23,294.46 pro rata per annum

Contract Duration: Temporary until 31 March 2025

Role Purpose

An exciting opportunity has arisen for the post of Receptionist & Clerical Assistant based at Scottish Borders Council Headquarters in Newtown St Boswells within the CASS Business Support Team. This is a full time post providing administrative assistance to Customer Advice & Support. The main duties are answering telephone calls received via the HQ Switchboard, scheduling on batch work which produces Council Tax & Non Domestic Rates Bills and Reminders, paying invoices and providing clerical assistance to the staff within Customer Advice & Support.

Essential

• At least 5 SCE Standard Grades at level 3 or above (or equivalent) including English and Mathematics or Arithmetic or

• Relevant comparable experience

Informal Enquiries

Informal enquiries may be made to Elspeth Heard by telephone on 01835 824000 EXT 8066 or by email at eheard@scotborders.gov.uk.


Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

The role of the PCN Admin Coordinator is required to assist the PCN Manager and members of the PCN to work collaboratively. The ideal candidate will need to be proactive, have a passion for primary care, and have a proven track record in administrative and financial coordination. The remit of this role is broad and will require attention to detail in delivering high-quality day-to-day coordination.

The Patient Pathway Coordinator will assist the Administration Team to deliver high quality administration to ensure the seamless transition of the patient journey, from initial referral into the IHG service through to discharge back to the referring GP, providing an effective, efficient and best possible patient experience. Daily Responsibilities Management of Appointment System: · Provide first response to patient enquiries in a timely manner via phone, email or fax. · Follow standard operating procedures for efficient management of all patient appointments through the NHS E Referral System and the Patient Administration System (PAS) SystmOne within departmental KPIs. · Liaise with theatre practitioners, clinicians, other members of staff, GP Practices and other external organisations to provide a first-class service to our patients. · Plan/schedule clinics and surgical lists to meet the business requirements under the direction of the Patient Admin team Lead. · Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record · Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. · Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an efficient and timely manner. Specific Tasks · Use initiative, planning and organisational skills to maintain an effective and efficient working office. Be able to prioritise workload in order to keep organisation deadlines and KPIs. · To support other team members by performing peer reviews to ensure competencies remain high. · Undertake quality audits on patient administration and records. · Support the Patient Admin Team Lead to review clinic and theatre utilisation daily to ensure gaps in both clinic and theatre sessions are filled/adjusted where possible. Escalate clinic capacity issues as required. · Monitor workload within their speciality of responsibility to ensure KPI’s are met and if/when appropriate offer support to other members of the team. Reporting regularly to the Patient Admin Team Lead and escalating any issues/challenges when necessary. · To deal with patient’s queries offering non-clinical advice as required and escalate to the relevant team as necessary communicating professionally, with empathy and understanding the sensitive complex nature of information. · Booking and rebooking clinic/surgical appointments including printing and sending out appointment confirmation letters. · Booking surgical appointments within national and local KPIs whilst managing patient expectations around choice. · Management of appointment outcomes according to each specific specialty pathway and any other further actions required e.g tests, funding applications, onward referrals. Ensuring accuracy and Referral to Treatment Times are adhered to. · Management of the onward referral process according to each specific specialty and CCG ensuring accuracy and quality. · Production, checking and sending of electronic discharge summaries to GPs within 24 hours via SystmOne or NHS email. · Production, checking and sending of clinic letters to referrers & patients via SystmOne, secure email or post within contractual CCG KPIs ensuring quality and accuracy. · Management of the patient pathway through the Prior Approval process in line with CCG policies and escalating issues, as necessary. · Follow standard operating procedures for efficient management of the Patient Administration. · Carry out other administrative duties commensurate with the role. · Maintaining and management of all waiting/task lists within SystmOne ensuring the patient moves through their pathway efficiently and within departmental KPIs timeframes.

The Patient Pathway Coordinator will assist the Administration Team to deliver high quality administration to ensure the seamless transition of the patient journey, from initial referral into the IHG service through to discharge back to the referring GP, providing an effective, efficient and best possible patient experience. Daily Responsibilities Management of Appointment System: · Provide first response to patient enquiries in a timely manner via phone, email or fax. · Follow standard operating procedures for efficient management of all patient appointments through the NHS E Referral System and the Patient Administration System (PAS) SystmOne within departmental KPIs. · Liaise with theatre practitioners, clinicians, other members of staff, GP Practices and other external organisations to provide a first-class service to our patients. · Plan/schedule clinics and surgical lists to meet the business requirements under the direction of the Patient Admin team Lead. · Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record · Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. · Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an efficient and timely manner. Specific Tasks · Use initiative, planning and organisational skills to maintain an effective and efficient working office. Be able to prioritise workload in order to keep organisation deadlines and KPIs. · To support other team members by performing peer reviews to ensure competencies remain high. · Undertake quality audits on patient administration and records. · Support the Patient Admin Team Lead to review clinic and theatre utilisation daily to ensure gaps in both clinic and theatre sessions are filled/adjusted where possible. Escalate clinic capacity issues as required. · Monitor workload within their speciality of responsibility to ensure KPI’s are met and if/when appropriate offer support to other members of the team. Reporting regularly to the Patient Admin Team Lead and escalating any issues/challenges when necessary. · To deal with patient’s queries offering non-clinical advice as required and escalate to the relevant team as necessary communicating professionally, with empathy and understanding the sensitive complex nature of information. · Booking and rebooking clinic/surgical appointments including printing and sending out appointment confirmation letters. · Booking surgical appointments within national and local KPIs whilst managing patient expectations around choice. · Management of appointment outcomes according to each specific specialty pathway and any other further actions required e.g tests, funding applications, onward referrals. Ensuring accuracy and Referral to Treatment Times are adhered to. · Management of the onward referral process according to each specific specialty and CCG ensuring accuracy and quality. · Production, checking and sending of electronic discharge summaries to GPs within 24 hours via SystmOne or NHS email. · Production, checking and sending of clinic letters to referrers & patients via SystmOne, secure email or post within contractual CCG KPIs ensuring quality and accuracy. · Management of the patient pathway through the Prior Approval process in line with CCG policies and escalating issues, as necessary. · Follow standard operating procedures for efficient management of the Patient Administration. · Carry out other administrative duties commensurate with the role. · Maintaining and management of all waiting/task lists within SystmOne ensuring the patient moves through their pathway efficiently and within departmental KPIs timeframes.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

What skills and experience we're looking for

The successful candidate will:

• be a confident communicator (written and oral);
• have excellent organisational skills;
• have a pleasant and personable manner;
• have strong ICT skills;
• be able to deliver effectively on a range of varied concurrent objectives within a fast-paced environment;
• work well under pressure, with accuracy and attention to detail, and meet deadlines;
• be able to work flexibly as part of a central administrative team with shared responsibilities to ensure the Trusts needs are met.

What the school offers its staff

• A supportive and dedicated Local Governing Body and Staff
• Highly effective safeguarding procedures.
• A working environment where all feel valued and respected.
• Supportive colleagues and governors with a clear vision and high aspirations for the school.
• A highly dedicated and inspirational team.
• A commitment to relevant, personalised Continuous Professional Development.
• A happy, calm and welcoming working environment.
• Opportunities to work within the wider STOCCAT team
• Generous 22.7% Local Government Pension scheme employer contribution
• Recognition of continuous Local Government service (where applicable)

Commitment to safeguarding

This post is covered by the Rehabilitation of Offenders Act 1074 (Exceptions) Order 1975 (amended 2013). All appointments will be subject to an enhanced DBS check including Children’s barred list check and satisfactory references. Information provided by you or the Disclosure and Barring Service will be dealt with in a confidential manner in accordance with the DBS's Code of Practice: www.gov.uk/dbs. All applicants must complete the standard application form. An online search will be performed on shortlisted applicants in accordance with safeguarding procedures and KCSIE statutory guidance. Shortlisted applicants will be required to complete a self-disclosure form for cautions/convictions.