We have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice Working for Westminster Magistrates Court
This is a full-time temporary role for an ongoing role till the end of September 2025 with a view to extending the contract further.
This role is working for the Court via our recruitment agency, Brook Street
Salary: £13.98 p/h (with benefits of pension scheme and holiday.
Hours: 37 hours per week, Monday to Friday,8:30-4:30 PM
you will be working in the customer service department of the court
List Caller and/or Customer Services
List Caller - Set up Courtroom & prepare court lists. Check in defendants, solicitors & court users. Ready files for the clerk. Ferry paperwork & files to/from office. Escort & swear in witnesses, interpreters, police officers. Deal with customer enquiries in the public areas. Work as team with Clerks, Probation, Police Liaison Officer & Drugs Worker. Please note this role requires public speaking in the courtroom.
Administrative duties in the Customer Services Dept. of Westminster Magistrates' Court - including Dealing with enquiries at the public counter, Answering telephone enquiries, Collating and entering data from CITM trial forms to a database, Booking ad-hoc interpreters required in court and entering interpreter timesheet data, general admin work within Customer Services
Duties:
- Dealing with enquires on the public Counter
- Answering Telephone enquiries
- collating and entering data from Trial forms to a database
- booking ad-hoc interpreters required in court and entering interpreter time sheet data
- general admin work with customer service
- training will be required.
- Will be strictly working in the office, not working from home
Skills required:
- Good excel skills
- Good organisation skills
- Good attitude
- Ability to communicate efficiently via telephone, email etc and to remote workforce
- Ability to work on own initiative
A DBS check will be needed before you can start this role, we will process this for you.
if you are successful you will be subject to security checks which take approximately 2-3 weeks to process.
If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.