Total 132 Administrative / Clerical job vacancies in OH - Cincinnati - Vine St

The role of the PCN Admin Coordinator is required to assist the PCN Manager and members of the PCN to work collaboratively. The ideal candidate will need to be proactive, have a passion for primary care, and have a proven track record in administrative and financial coordination. The remit of this role is broad and will require attention to detail in delivering high-quality day-to-day coordination.

The Patient Pathway Coordinator will assist the Administration Team to deliver high quality administration to ensure the seamless transition of the patient journey, from initial referral into the IHG service through to discharge back to the referring GP, providing an effective, efficient and best possible patient experience. Daily Responsibilities Management of Appointment System: · Provide first response to patient enquiries in a timely manner via phone, email or fax. · Follow standard operating procedures for efficient management of all patient appointments through the NHS E Referral System and the Patient Administration System (PAS) SystmOne within departmental KPIs. · Liaise with theatre practitioners, clinicians, other members of staff, GP Practices and other external organisations to provide a first-class service to our patients. · Plan/schedule clinics and surgical lists to meet the business requirements under the direction of the Patient Admin team Lead. · Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record · Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. · Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an efficient and timely manner. Specific Tasks · Use initiative, planning and organisational skills to maintain an effective and efficient working office. Be able to prioritise workload in order to keep organisation deadlines and KPIs. · To support other team members by performing peer reviews to ensure competencies remain high. · Undertake quality audits on patient administration and records. · Support the Patient Admin Team Lead to review clinic and theatre utilisation daily to ensure gaps in both clinic and theatre sessions are filled/adjusted where possible. Escalate clinic capacity issues as required. · Monitor workload within their speciality of responsibility to ensure KPI’s are met and if/when appropriate offer support to other members of the team. Reporting regularly to the Patient Admin Team Lead and escalating any issues/challenges when necessary. · To deal with patient’s queries offering non-clinical advice as required and escalate to the relevant team as necessary communicating professionally, with empathy and understanding the sensitive complex nature of information. · Booking and rebooking clinic/surgical appointments including printing and sending out appointment confirmation letters. · Booking surgical appointments within national and local KPIs whilst managing patient expectations around choice. · Management of appointment outcomes according to each specific specialty pathway and any other further actions required e.g tests, funding applications, onward referrals. Ensuring accuracy and Referral to Treatment Times are adhered to. · Management of the onward referral process according to each specific specialty and CCG ensuring accuracy and quality. · Production, checking and sending of electronic discharge summaries to GPs within 24 hours via SystmOne or NHS email. · Production, checking and sending of clinic letters to referrers & patients via SystmOne, secure email or post within contractual CCG KPIs ensuring quality and accuracy. · Management of the patient pathway through the Prior Approval process in line with CCG policies and escalating issues, as necessary. · Follow standard operating procedures for efficient management of the Patient Administration. · Carry out other administrative duties commensurate with the role. · Maintaining and management of all waiting/task lists within SystmOne ensuring the patient moves through their pathway efficiently and within departmental KPIs timeframes.

The Patient Pathway Coordinator will assist the Administration Team to deliver high quality administration to ensure the seamless transition of the patient journey, from initial referral into the IHG service through to discharge back to the referring GP, providing an effective, efficient and best possible patient experience. Daily Responsibilities Management of Appointment System: · Provide first response to patient enquiries in a timely manner via phone, email or fax. · Follow standard operating procedures for efficient management of all patient appointments through the NHS E Referral System and the Patient Administration System (PAS) SystmOne within departmental KPIs. · Liaise with theatre practitioners, clinicians, other members of staff, GP Practices and other external organisations to provide a first-class service to our patients. · Plan/schedule clinics and surgical lists to meet the business requirements under the direction of the Patient Admin team Lead. · Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record · Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. · Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an efficient and timely manner. Specific Tasks · Use initiative, planning and organisational skills to maintain an effective and efficient working office. Be able to prioritise workload in order to keep organisation deadlines and KPIs. · To support other team members by performing peer reviews to ensure competencies remain high. · Undertake quality audits on patient administration and records. · Support the Patient Admin Team Lead to review clinic and theatre utilisation daily to ensure gaps in both clinic and theatre sessions are filled/adjusted where possible. Escalate clinic capacity issues as required. · Monitor workload within their speciality of responsibility to ensure KPI’s are met and if/when appropriate offer support to other members of the team. Reporting regularly to the Patient Admin Team Lead and escalating any issues/challenges when necessary. · To deal with patient’s queries offering non-clinical advice as required and escalate to the relevant team as necessary communicating professionally, with empathy and understanding the sensitive complex nature of information. · Booking and rebooking clinic/surgical appointments including printing and sending out appointment confirmation letters. · Booking surgical appointments within national and local KPIs whilst managing patient expectations around choice. · Management of appointment outcomes according to each specific specialty pathway and any other further actions required e.g tests, funding applications, onward referrals. Ensuring accuracy and Referral to Treatment Times are adhered to. · Management of the onward referral process according to each specific specialty and CCG ensuring accuracy and quality. · Production, checking and sending of electronic discharge summaries to GPs within 24 hours via SystmOne or NHS email. · Production, checking and sending of clinic letters to referrers & patients via SystmOne, secure email or post within contractual CCG KPIs ensuring quality and accuracy. · Management of the patient pathway through the Prior Approval process in line with CCG policies and escalating issues, as necessary. · Follow standard operating procedures for efficient management of the Patient Administration. · Carry out other administrative duties commensurate with the role. · Maintaining and management of all waiting/task lists within SystmOne ensuring the patient moves through their pathway efficiently and within departmental KPIs timeframes.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

An opportunity has arisen for the post of Health Records Admin Assistant at the Conquest Hospital. You will be joining our friendly and supportive team within East Sussex Healthcare NHS Trust.

You will need excellent administration and communication skills and the ability to remain calm in an extremely busy environment.

A good working knowledge of IT is desirable, but a flexible approach set against a fast moving environment is essential.

We are looking for a well organised and motivated person, with a can-do attitude to provide a high quality and efficient administrative service in the busy and demanding environment of Health Records and Clinic Preparation.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


This advert closes on Monday 23 Sep 2024

Proud member of the Disability Confident employer scheme

Do you have administration experience and are looking to step into a new role? Join The Chimneys Clinic as a Medical Secretary and enjoy a career where you are valued and supported to be the best you can be.

Working 30 hours a week, you will be responsible for providing administrative support to medical team at The Chimneys Clinic. From managing their diaries, planning meetings to updating records, you will be able to turn your hand to any admin related task.

As the Medical Secretary, you will work alongside the Registered Clinicians assisting with confidential paperwork, service users records and GP letters. You will liaise with external agencies to get up-to-date information on service users and GP letters.

You will liaise with external agencies to get up-to-date information on service users and will take to lead in recording their blood test results.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Medical Secretary you will be:

• Supporting the Registered Clinician with letters and general documentation
• Supporting all meetings as minute taker as requested chaired by the Medical Director, SMT or ad hoc.
• Receiving and record typing, checking, and amending for spelling and grammatical errors, completing within given deadlines.
• Participating in the administration, development and evaluation of regulatory matters.
• Co-ordinating the hospital diary and the whereabouts of the clinicians
• Booking in meetings
• Arranging Conference Calls

To be successful in this role, you will have:

• IT skills including Microsoft Office
• Experience of audio typing
• Communication and organisational skills
• A minimum of 4 GCSEs or equivalent
• Knowledge of mental health and medications

Where you will be working:

Location: New Road, Rougham Bury St Edmunds, Suffolk, IP30 9LR

You will be working at The Chimneys Clinic, a 12 bedded service providing specialist care that is specifically designed to support women that have a diagnosis of an emerging or personality disorder.

Working alongside the multidisciplinary team at The Chimney’s, you will support with mindful practice, high levels of engagement and think on your feet to create activities to aid the recovery for each young woman within their journey.

The focus of the service is to enable the young women to work on ways to decrease harmful behaviours and replace them with effective strategies to enhance their lives and help them reach their personal life goals.

What you will get:

• Annual salary of £27,000 Pro Rata
• The equivalent of 33 days annual leave Pro Rata (inc Bank Holidays) – plus your birthday off!
• Subsidised meals
• Free parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

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You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job title: Admin/Accounts Assistant
Salary: Upto £36k per annum
Location: St Helens
Shifts: Monday to Friday - Fully office based

We are looking for a detail-oriented Accounts / Administrative Assistant to support our office operations. The ideal candidate will be organised, tech-savvy, and an effective communicator with a strong administrative background.

Successful candidate must have strong office skills, accounting knowledge/worked in an accounting position and good telephone manner to enable them to speak with clients and book meetings.
Key Responsibilities:

• Provide clerical and administrative support to office staff
• Manage office communications and correspondence efficiently
• Perform data entry and maintain accurate records
• Assist in scheduling meetings and appointments
• Handle client phone calls professionally and courteously
• Use computerised systems such as Xero, Monday, and Google Suite

Requirements:

• Strong proficiency in office software and computerised systems
• Excellent organisational skills and attention to detail
• Effective phone etiquette and communication abilities
• Minimum of 5 years of administrative or office experience

Compensation and Benefits:

• Salary: Up to £36,000 per year
• Additional pay: Quarterly bonus
• Benefits: Company pension, free parking, sick pay

Schedule:

• Full-time, permanent position
• Monday to Friday

Qualifications:

• Education: GCSE or equivalent (preferred)
• Experience: 5 years of administrative experience (preferred)
• Licence/Certification: Driving Licence (preferred)

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

An exciting opportunity has arisen for a Medical Secretary to join the administration team that supports Later Life & Memory Service (LLAMS) based at Harry Blackman House. St Helens The successful candidate will also be required, on an adhoc basis, to provide medical secretary support to Early Intervention in Psychosis (EIP) team, Recovery Team and Routine Recovery Team.

The successful candidate will be an integral member of the Later Life & Memory Service team based in Harry Blackman House and will work closely with our current medical secretary.

Duties will include:
• To provide flexible administrative and clerical cover to support the needs of the service
• To provide an efficient audio, copy typing and word processing service. Processing all in a timely, accurate and quality manner
• Take comprehensive minutes for Team meetings and clinical consultation, such as Multi Disciplinary Meetings (MDT's).
• Arrange internal and external meetings/visits, which may include the booking of venues and hotels.
• Liaise with external agencies including, secondary and tertiary care providers.
• Ensure team is appraised of Consultants annual/study leave
• Provide secretarial support to other teams on an adhoc basis.

In addition to the above you must:
• Be motivated
• Be flexible
• Be committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care.
• Have great communication and organisational skills;
• Possess a sound understanding of medical terminology
• Have excellent IT skills demonstrating the ability to use Microsoft Office and our clinical IT system (RiO).



Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Duties will include:
• To provide flexible administrative and clerical cover to support the needs of the service
• To provide an efficient audio, copy typing and word processing service. Processing all in a timely, accurate and quality manner
• Take comprehensive minutes for Team meetings and clinical consultation, such as Multi Disciplinary Meetings (MDT's).
• Arrange internal and external meetings/visits, which may include the booking of venues and hotels.
• Liaise with external agencies including, secondary and tertiary care providers.
• Ensure team is appraised of Consultants annual/study leave
• Provide secretarial support to other teams on an adhoc basis.

In addition to the above you must:
• Be motivated
• Be flexible
• Be committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care.
• Have great communication and organisational skills;
• Possess a sound understanding of medical terminology
• Have excellent IT skills demonstrating the ability to use Microsoft Office and our clinical IT system (RiO).


This advert closes on Sunday 4 Aug 2024

Duties will include: To provide flexible administrative and clerical cover to support the needs of the service To provide an efficient audio, copy typing and word processing service. Processing all in a timely, accurate and quality manner Take comprehensive minutes for Team meetings and clinical consultation, such as Multi Disciplinary Meetings (MDT's). Arrange internal and external meetings/visits, which may include the booking of venues and hotels. Liaise with external agencies including, secondary and tertiary care providers. Ensure team is appraised of Consultants annual/study leave Provide secretarial support to other teams on an adhoc basis. In addition to the above you must: Be motivated Be flexible Be committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care. Have great communication and organisational skills; Possess a sound understanding of medical terminology Have excellent IT skills demonstrating the ability to use Microsoft Office and our clinical IT system (RiO).

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

RESPONSIBILITIES Work closely with the Practice team in the coordination of work and daily administration needs. Liaise and communicate with patients in the delivery of their care and signpost them to appropriate services to support their health and wellbeing. Manage recall systems, clinical testing and invitations for appropriate clinical needs as per Practice protocols. Work closely with the clinical team providing computer searches and data to meet its service delivery requirements and changing care pathways. Support the clinical team in the design and implementation of new and changing care pathways, enhanced services and performance targets. Take responsibility for relevant projects working closely with the parties that are involved, and supporting the team with appropriate training. Assist Practice Manager in CQC compliance. Develop policies, procedures and patient information as appropriate to this role. Provide training and support as appropriate to the Practice team. Attend and represent the Practice at relevant meetings and training events. Participate collaboratively with other Practices, IT colleagues and health and social care teams. Assist the Practice in providing a high quality patient service, meet and demonstrate its performance markers and maximise efficiencies and resources. Make recommendations relating to innovative ways of working, changing services, regulation updates, continuous learning and more. Ensure that the areas of responsibility are safe and within legal and national regulations to include GDPR data protection regulations and Care Quality Commission compliance. Assist and participate in inspections and audit when required. Some flexibility with hours will be needed particularly for meetings and training. Other duties as deemed reasonable for this role. ADDITIONAL RESPONSIBILITIES In addition to the specific responsibilities set out within this job description, Midway Surgery has the following expectations of all staff: Customer Care The post-holder must act in such a way to promote a positive image at all times. It is expected that all staff members reflect the values of the organisation: QUALITY - Clinical quality; quality of our service from start to finish; quality of our environments HELPFUL AND EMPATHETIC ATTITUDE - Respectful, friendly, adaptable, caring and understanding behaviours with patients and each other. MAKING IT EASIER - easier to get help, information, to book, to work and use technology solutions COMMUNICATION - with patients and with each other. Open and honest, one team culture, with third parties and communities. Confidentiality: In the course of seeking treatment patients entrust us with and allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Information Governance All staff have a personal responsibility to ensure that person identifiable, confidential or sensitive information is processed in line with the Data Protection Act (2018), General Data Protection Regulations, the Human Rights Act (2000) and other requirements such as the Caldicott principles. All staff must be aware of the requirements to ensure there is no breach or unauthorised disclosure. Health & Safety at Work In accordance with the Management of Health and Safety at Work Regulations 1992 (as amended) and other relevant Health and Safety legislation, staff have a duty to take responsible care to avoid injury to themselves and to others by their work activities, and to co-operate with the organisation and others in meeting statutory and mandatory requirements. Infection Prevention & Control It is the responsibility of all staff to ensure high quality patient care is based upon principles of best practice in infection prevention and control. All staff must fully co-operate in achieving compliance with safe systems of work when undertaking activities that present a risk of the spread of infection. Safeguarding of Children and Adults at Risk Post holders have a general responsibility for safeguarding children and adults at risk in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. The expectation is that the post holder is familiar with the relevant procedures and guidelines relevant to their job role. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment which may be outside normal working hours, to include: All staff have a responsibility to participate in appraisal with their manager / team leader. Take responsibility for maintaining a record of own personal and/or professional development. Monthly Practice training afternoons. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Meetings Staff are expected to attend meetings, as required sometimes, these may be held outside of normal working hours. Policies, Procedures & Guidelines All staff must be aware of and adhere to all relevant Practice policies, procedures and guidelines. Whistleblowing - Raising Concerns It is the responsibility of all staff to raise any concerns if they reasonably believe that one or more of the following is either happening, has taken place, or is likely to happen in the future relating to the Partnerships business: A criminal offence or a breach of a legal obligation A miscarriage of justice A danger to the health and safety of any individual Damage to the environment Deliberate attempt to conceal any of the above. Any other legitimate concerns