Service Lead - Saltburn-By-The-Sea, North Yorkshire
Full time
Competitive salary of £24,726.87
We have an exciting opportunity for a Service Lead to join our team at our supported living service in the City of Saltburn-By-The-Sea.
Reporting to the Deputy Manager, the purpose of a Service Lead is to lead a cluster of support services that provides agreed level of support to the people we support, in order to achieve their individual goals, and to lead a full and productive lives as valued member of their community.
We are looking for someone with creative experience, to act as a role model for our staff teams and take some responsibility for the day to day running of the activities undertaken at the service. You will be required to attend, participate and lead within team meetings and service user reviews, ensure medication procedures are in place, activity timetables are upheld and updates as well as ensuring service users are supported appropriately. You will be required to undertake specified, managerial responsibilities which contribute to the overall management of the support services provided. You will be required to support on shift where needed to meet the needs of the people we support. Working hours are flexible to the needs of the people we support but may in the future include evenings and weekends .
You will play a key role in the assessment of service users and the development of a Person Centred Plan. You will help facilitate the participation of all support workers in implementation of the agreed plan.
It is essential that you have the following experience:-
Demonstrable track record of working with people with learning disabilities in an enabling environment.
Good understanding and commitment to the principles of Person Centred Care.
Understanding of the needs of people of the relevant service use group, e.g. Learning Disabilities, Mental Health, Complex Care, Autism etc.
You will be supporting our Service Users to achieve their individual goals and lead full and productive lives as valued members of their community, while ensuring services provided adhere to Real Life Options' values.
Real Life Options is a registered charity, come and work for Real Life Options and you’ll start your day knowing that you’re making a difference by supporting greater independence and creating more opportunities for people with learning disabilities and autism.
Real Life Options offers flexible employment opportunities.
For further information please refer to the attached information sheet.
Benefits and Rewards
At Real Life Options we treat our people with the same respect, care and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include:
A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme
In addition to the above you also have access to the following great benefits:
Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives
We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:
Respect – Honesty – Responsibility – Excellence
If you can circle 6 or more of the skills below, then you could be the person we are looking for:
Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive
Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.
Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
