Total 31 Others level Customer Service job vacancies in Borehamwood, WD6 1WA

Regional Relief Chef

Location: Across Buckinghamshire, Hertfordshire, Essex and London

Salary: £40,000 per annum, plus travel expenses

Hours: 40 hours per week

Shifts: 5 days over 7, to be discussed at interview

Job type: Permanent

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

We are looking for a compassionate and caring Regional Relief Chef to join our family at Westgate Healthcare. We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.

What's in it for you?

The Butterfly Benefits:

• Blue Light Card (employee discount scheme)
• Byond Prepayment Card (employee cashback card)
• Extras Discounts (employee discount scheme)
• Cycle to Work Scheme
• Employee Assistance Programme
• Refer a Friend Scheme
• Employee of the month
• Team social events
• Staff wellness fund
• Loyalty and long-service awards

Employment Perks:

• Competitive pay rates with enhanced pay on bank holidays
• Support in achieving additional qualifications, including nationally recognised qualifications
• Comprehensive induction with a work buddy to help you settle in
• Free training and development

About the role:

• Independently prepare hot and cold meals for residents according to their needs and preferences
• Assist in planning seasonal menus
• Assist with event planning and execution
• Carry out any reasonable request or instruction from the Catering and Hospitality Manager
• Understanding and experience working with the IDDSI framework
• Assist with training and development of staff
• Ensure compliance with the Health and Safety Policy and regulations
• Maintain a clean and hygienic environment to EHO standards
• Carry out checks in the kitchen as required to ensure compliance with regulatory requirements, for example recording fridge temperatures
• Have full knowledge of and take responsibility to ensure adherence to infection control policies and procedures of the Department of Health and the company at all times
• Report all accidents and incidents to the Person-in-Charge of the Home
• Have full knowledge of the fire procedures, fire escapes and a working knowledge of the fire-fighting equipment

About you:

• The right to live and work in the UK
• Proven Chef experience in similar role and setting (i.e. a care home or school)
• IDDSI experience is essential – familiarity with preparing and serving dysphagia-friendly meals
• Certificate Level II in Food Safety and Hygiene
• Knowledge of nutritional needs of older people
• Health and Safety and regulatory requirements
• A positive and flexible attitude towards work and the ability to work well in a team

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

WGHROB

Service Advisor
Location: Borehamwood
Hours - Monday - Friday, 8 am - 6 pm, 1 in 3 Saturdays, 8.30 am - 1 pm
Salary: Up to £30,000 + Uncapped Bonus
Ref: OC19026

We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Borehamwood. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

Benefits
* Company Pension
* Performance Bonus
* Company Benefits Scheme
* Long Service Holiday Reward
* Enhanced Maternity Policy
* Share Save Options
* Your Birthday Off

Service Advisor Responsibilities:
* Ensure the highest levels of customer service and satisfaction
* Ensure all customer enquiries are answered promptly and professionally
* Provide advice and support to customers regarding their vehicle
* Ensure all paperwork is completed accurately and efficiently
* Liaise with the workshop to ensure customer requirements are met
* Maintain a high standard of housekeeping
* Ensure all company processes and procedures are adhered to

Service Advisor Skills:
* Excellent customer service skills
* Good communication and interpersonal skills
* Good administration skills
* Ability to work well under pressure
* Good time management
* Ability to use Microsoft Office Suite and other computer systems

Consultant - Yvonne Martin - Octane Recruitment
INDAS
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Job Advert
Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Borehamwood.
As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs.
From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.
What we're looking for:

- A genuine passion for supporting others.
- Excellent communication skills and the ability to build meaningful relationships.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A positive and empathetic attitude towards individuals with learning disabilities.

Contract options:

- Part-time: Flexible hrs based on availability
- We also have full time contracts to be offered in suitable

*All roles are subject to an enhanced DBS check and suitable references.
Shift times:
All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!

- Days: Between 07:00am -10:00pm

There is also a sleep-in available where you will receive an enhanced flat rate payment of £64.45.
Job ID 32698


Benefits
Why join Mencap?

- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.



About Mencap
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Proud member of the Disability Confident employer scheme

Service Advisor
Location: Borehamwood
Hours - Monday - Friday, 8 am - 6 pm, 1 in 3 Saturdays, 8.30 am - 1 pm
Salary: Up to £30,000 + Uncapped Bonus
Ref: OC19026

We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Borehamwood. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

Benefits
* Company Pension
* Performance Bonus
* Company Benefits Scheme
* Long Service Holiday Reward
* Enhanced Maternity Policy
* Share Save Options
* Your Birthday Off

Service Advisor Responsibilities:
* Ensure the highest levels of customer service and satisfaction
* Ensure all customer enquiries are answered promptly and professionally
* Provide advice and support to customers regarding their vehicle
* Ensure all paperwork is completed accurately and efficiently
* Liaise with the workshop to ensure customer requirements are met
* Maintain a high standard of housekeeping
* Ensure all company processes and procedures are adhered to

Service Advisor Skills:
* Excellent customer service skills
* Good communication and interpersonal skills
* Good administration skills
* Ability to work well under pressure
* Good time management
* Ability to use Microsoft Office Suite and other computer systems

Consultant - Yvonne Martin - Octane Recruitment
INDAS
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Role overview

Package: Competitive salary with excellent benefits including 24 holiday days (plus your birthday) 2 days off for charity work,
Group life assurance and private medical insurance



Location: We offer the opportunity to work completely from home within the UK, be office based in Borehamwood, or split your time
between home and office.



Full Time: 37.5 hours per week, Monday – Friday between the hours of 8am – 6pm on a weekly rotating shift pattern. Some weekend
work will be required on a rota basis.



Start Date: 18th November 2024



What we look for in you as a Telephone Customer Service Agent

* Previous experience providing customer service via phone is essential.
* As you’ll be working to KPI’s, experience working within a targeted environment would be an advantage
* Often, you’ll be supporting our customers when their pet is injured or unwell, empathy and professionalism are required as is a
high level of resilience and patience
* Within this busy repetitive role you’ll need to be organised and motivated, with good attention to detail

* Able to easily work from home with a quiet space and good internet connection




What you`ll get up to as a Telephone Customer Service Agent

To give you an idea what to expect, you`ll be:

* Taking inbound calls from our existing customers providing patient friendly first line assistance with routine enquiries
including how to make a claim, policy cover, changes to customer details and payment queries
* Working within a busy, and at times challenging role, patience and consistency will be key
* Upskilling to support other operational areas with various customer queries via telephone, live chat and email
* Taking part in an in-depth induction and training programme to ensure you’re a technical expert when it comes to answering
customer queries




What we are all about!

Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in
the UK.

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was
set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. PPG’s ambition is to create the leading pet
insurance and health services platform globally.

Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office,
we’ve doubled the size of our business. We have ambitious growth plans through UK and European partnerships, and own brand and a
clear vision for the development of our customer and partner proposition.

Not only do we have big ambitions for innovation, customer experience and growth, we also pride ourselves on being a great place
to work. We know not everyone works best confined to the four walls of the office, which is why we embrace hybrid working. Our
teams come together to collaborate in the office when needed, but we also have the space and the freedom to work from home. We
believe people should have the best of both worlds to foster creativity, social connections, shared learning autonomy and
productivity. It helps support a good work-life balance, and it’s the way we want to be.




We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal
opportunities for all staff.



We offer accessibility help with application forms which is available via the jobs page of our website.



As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a
credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to
evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.



Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date.
Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.




Phone Agent | Contact Centre | Call Centre | Customer Support | Client Support | Insurance

As a Junior Receptionist, you know first impressions matter. You'll be a friendly face with a welcoming personality as you greet staff and visitors at our Head Office in Borehamwood.

Working 37.5 hours, you will support the Executive Assistant to the CEO with all administration duties. You will make a real difference by providing business support within the Organisation.

A range of training opportunities are available that can see your career grow and you achieve your career aspirations.

Your responsibilities will include:

• Greet visitors and staff with a positive, helpful attitude.
• Assisting visitors in finding their way around the office and announcing them as necessary.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Preparing and clearing meeting rooms
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting the Executive Assistant to the CEO with administrative tasks when required
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Raising WAPs (purchase orders)
• Reconciling expenses
• Stock takes and ordering of teas, coffees, stationery.

To be successful as a Junior Receptionist, you'll need:

• Prior experience as a receptionist or in a related field
• Excellent interpersonal skills
• Excellent telephone and communication skills
• Computer literate
• Experience with administrative and clerical procedures
• Strong attention to detail
• Flexible and adaptable with an approachable attitude
• Good team player

What you will get:

• Annual salary up to £22,000 - £24,000 - depending on experience
• The equivalent of 33 days annual leave - plus your birthday off!
• Free parking
• Wellbeing support and activities
• Career development and training
• Pension contribution
• Life Assurance
• Enhanced Maternity Package

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

The safety of our service users and colleagues is our priority and as such we encourage and support vaccination uptake as this remains the best line of defence against COVID-19.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

Company Description

Holroyd Howe Haberdashers School for Girls

Term Time (41.2 weeks)

6:30-15:00

40 hours per week

£11.44 per hour

Start Date as soon as possible

Must drive due to remote location or get to Elstree & Borehamwood station and transport will be provided

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Food Service Assistant we’re looking for?

If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!

Job Description

The essential ingredient at the heart of our business is our people so we are searching for an experienced Food Service Assistant with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.

As a Food Service Assistant you will…

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

Qualifications

• Ideally have experience working within Education catering
• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

There are many advantages to working for us and we provide our employees with bespoke benefits which include:

• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels
• Reward & recognition schemes
• People awards to celebrate our employees
• Work/life balance
• Employee Benefits Platform
• Employee Assistance Program
• Recommend a friend scheme
• Company sick pay scheme
• Prestigious working environments
• Team events scheduled throughout the year
• 28 Holiday days inclusive of bank holidays
• Pension scheme
• Competitive salary

We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

IND3

Are you looking for an exciting opportunity to join a developing procurement team in a role that offers great career progression? If so, join Elysium Healthcare’s procurement team as the Analytics and Systems Support Administrator. This is an exciting time to join a growing team that manages both direct and indirect spend and a great opportunity for you to bring your knowledge and skills to get involved with many areas of the business.

You will be supporting the procurement department ensuring that the companies cost, quality and performance goals are achieved.

Bring your excellent communication skills and experience with speaking to suppliers as you will be liaising with internal parties and key suppliers. You will keep pricing catalogues maintained and be confident in challenging and mitigating price increases where possible to ensure the business is protected from any increase in costs.

There are career development opportunities, with a huge range of training that will help you grow and succeed. If you have the aspiration, capability and dedication, we can give you the support and opportunities to help you achieve your career goals.

Elysium Healthcare have adopted a hybrid way of working and this role will allow you to work part of the week remotely or all of the week in the Borehamwood head office.

As an Analytics and Systems Support Administrator, you will be:

• Liaising with suppliers, answering queries relating to pricing, preferred supplier list tiering and training compliance
• Setting up new supplier accounts
• Maintaining and encouraging the use of the preferred supplier list (PSL) at a regional level across Elysium
• Overseeing contracts, sending them to suppliers for signing and onto internal parties for countersigning.
• Managing the administration element of rebate payments from suppliers
• Building and developing critical internal stakeholders relationships at site level
• Resolving queries and/or discrepancies on supplier invoices
• Escalating and resolving supplier queries with Accounts Payable
• Managing the e-Procurement platform including supplier due diligence
• Managing the Procurement inbox and replying to queries
• Communicating with internal stakeholders when changes in the supplier portfolio arise
• Managing and overseeing fleet vehicles queries
• Managing the Amazon business account
• Setting up and managing internal stakeholder access to external supplier portals

As an Analytics and Systems Support Administrator, you will:

• Have high standard of IT skills, including Microsoft Office, and experience of working with ERP systems will be beneficial
• Have high standard of verbal, written and presentation communication skills
• Be keen to develop within the role
• Have Commercial awareness
• Have planning and organisation skills
• Be an experienced administrator
• Have experience in a Procurement or Supply Chain function (desirable)
• Have an understanding of tendering (desirable)
• Be educated to degree level (desirable)

What you will get:

• Annual salary of £28,000
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times.
Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients
Ensure service user house is generally clean and tidy and report any untidiness/clutter to the appropriate person.
Complete patient menu cards involving patients in the process, taking in to account any dietary instructions as identified by qualified nurse.
Participate in protected mealtime for service user by ensuring patients receive their meals/beverages in a timely and safe manner, ensuring hands are washed and the environment is conducive to mealtimes.
Perform patient observations; temperature. pulse and respirations following a period of appropriate training and assessment
Assist in the moving and handling of Service user ensuring that they are moved safely in line with organisational guidelines and policies
Recognise and respond appropriately to urgent and emergency situations.
Communicate basic information to Service user and their carers maintaining confidentiality, dignity and respect.
Good understanding of personal care, domestic/practical tasks, and enabling and support work that include washing, dressing, bathing, toileting and medication monitoring and/or assistance.
Support Workers are required to promote service users independent in their own homes while delivering care in the home and other venues as may be assigned while maintaining personal service that always meets the individuals personal need with regards to confidentiality.
Duties and tasks will include the provision of personal, social and enabling care and support to service users within their own home and in the community.
Ability to communicate with the Service Users and their families while providing the highest quality care in accordance with their support plan, in person-centred approach.
You might be required to undertake some social duties that include preparing and cooking meals, essential cleaning, shopping, bill payment and fire maintenance.
Also enabling and support may include such activities as supervising, monitoring and coaching to empower service users to be as independent as possible and have control over their own lives. And may need to escort or accompany service users to community outings, appointments or other events.

Certificate of Sponsorship is available for foreign applicants provided they meet all the required criteria's

Customer Service Advisor

Salary: Upto £26,000 p/a
Location: Bingley, West Yorkshire

Full Time Opportunity - Monday to Friday

The Customer Service Advisor will receive amazing benefits:

• 33 Holidays as standard
• Free Parking
• Training and Development opportunities
• Flexibility where required

We are currently representing an innovative and forward-thinking company based in Bingley, who are looking to grow their team within the Customer Service Department.

An ideal opportunity for the right person who wants to get into a future proof industry with career prospects based on your performance and success. You will gain expertise in technical customer service support, providing right first time service to their customer base.

The Key Duties of the Customer Service Advisor

• Inputting information and logging conversations on CRM
• Dealing with customer enquiries
• Provide technical knowledge about the product with training provided

The Key Requirements of the Customer Service Advisor

• Minimum 1 years' experience within a customer facing role beneficial
• Passionate about building relationships with customers

If you are interested in the role, and want to know more, please apply or call the Leeds CCD Team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you a highly skilled and motivated individual who can work on your own and as part of a team? Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects?

Then read on........We are looking for a Bingo Field Serivce Engineer to cover our clubs in and around the London. You will play a key role in managing the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance, maximising profit through continuous improvement.

In return your benefits are:


33 days annual leave (including bank holidays)
Options to buy additional leave
Annual company bonus scheme
Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
Buzz Brights Apprenticeships
Buzz Learning our digital learning platform with access to 100s of online courses
Refer a friend scheme
Life assurance
Company pension


Your tasks and responsibilities:

Installation and Setup: Install, configure, and set up IT hardware and slot machines according to manufacturer specifications and regulatory requirements.

Maintenance and Repair: Conduct routine maintenance checks, diagnose malfunctions, and perform necessary repairs to ensure optimal performance and minimize downtime.

Troubleshooting: Utilise diagnostic tools and technical manuals to identify and resolve issues related to hardware, software, and peripheral components of IT hardware and slot machines.

Customer Support: Respond promptly to service incidents and inquiries from club staff, providing technical assistance, guidance, and training as needed.

Preventive Maintenance: Implement preventive maintenance schedules to proactively address potential issues and prolong the lifespan of our IT hardware and slot machines.

Compliance and Regulations: Ensure adherence to gaming regulations, safety standards, and industry best practices in all service and maintenance activities.

Documentation and Reporting: Maintain accurate records of service activities, including maintenance logs, repair reports, and inventory management to facilitate tracking and analysis.

Product Knowledge: Stay updated on the latest advancements, features, and technologies in IT hardware and slot machines systems to enhance troubleshooting capabilities and service quality.

Team Collaboration: Coordinate with internal teams, including IT support, central engineering, and the IT service desk, to resolve complex issues and improve overall service delivery.

Customer Relationship Management: Build strong relationships with club colleagues, managers, and regional management by delivering reliable service, demonstrating professionalism, and fostering trust.

Health & Safety: Ensure adherence to company Health & Safety policies.

You will aim to achieve

As a Field Service Engineer specialising in Slot Machines, you will be responsible for ensuring the smooth operation, maintenance, and repair of IT hardware and slot machines installed in our clubs. Your expertise will be crucial in troubleshooting technical issues, providing timely resolutions, and delivering exceptional customer service to maintain high levels of customer satisfaction. This role requires a blend of technical proficiency, customer-centric approach, and adaptability to dynamic work environments.


Delivery of the KPI’s set by the IT/Field management teams.
Incident resolution in line with department SLA’s.
Exceptional standards are kept within the club arcades during installations, removals, and
maintenance.


#BB1

Deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times.
Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients
Ensure service user house is generally clean and tidy and report any untidiness/clutter to the appropriate person.
Complete patient menu cards involving patients in the process, taking in to account any dietary instructions as identified by qualified nurse.
Participate in protected mealtime for service user by ensuring patients receive their meals/beverages in a timely and safe manner, ensuring hands are washed and the environment is conducive to mealtimes.
Perform patient observations; temperature. pulse and respirations following a period of appropriate training and assessment
Assist in the moving and handling of Service user ensuring that they are moved safely in line with organisational guidelines and policies
Recognise and respond appropriately to urgent and emergency situations.
Communicate basic information to Service user and their carers maintaining confidentiality, dignity and respect.
Good understanding of personal care, domestic/practical tasks, and enabling and support work that include washing, dressing, bathing, toileting and medication monitoring and/or assistance.
Support Workers are required to promote service users independent in their own homes while delivering care in the home and other venues as may be assigned while maintaining personal service that always meets the individuals personal need with regards to confidentiality.
Duties and tasks will include the provision of personal, social and enabling care and support to service users within their own home and in the community.
Ability to communicate with the Service Users and their families while providing the highest quality care in accordance with their support plan, in person-centred approach.
You might be required to undertake some social duties that include preparing and cooking meals, essential cleaning, shopping, bill payment and fire maintenance.
Also enabling and support may include such activities as supervising, monitoring and coaching to empower service users to be as independent as possible and have control over their own lives. And may need to escort or accompany service users to community outings, appointments or other events.

Certificate of Sponsorship is available for foreign applicants provided they meet all the required criteria's

At Sodexo, we're not just about food services; we're about creating exceptional experiences for every client we serve. We are seeking a strategic, dynamic Account Support Manager to steer our operations across multiple prestigious sites in the Home Counties and occasionally beyond. This role is a fantastic opportunity for those with a proven track record in contract catering and multisite management, looking to step into a role that prepares you for future leadership as an Account Manager.

You will act as a senior representative, providing stellar support to Account Managers and ensuring operational excellence across the Southern Independent Schools Division. With a focus on developing long-term, profitable client relationships, you will be at the forefront of negotiating contracts and driving new business opportunities.

This is more than just a job; it's a career path laden with opportunities to showcase your ability to influence and lead in high-stakes environments. Ideal candidates will have robust experience managing multi site /multi service units or large stand alone contracts and should be comfortable interacting with senior management, embodying confidence and gravitas during high-level discussions.

This role Offers:

• A competitive package including a company car, reflecting the seniority and importance of the role.
• A mostly Monday to Friday schedule, with the flexibility needed to cover sociable hours at boarding school functions.
• A supportive environment where you can grow your skills and advance your career through hands-on leadership and strategic project management.

If you're looking for a role where your expertise will be valued and where you can genuinely make a difference, then we want to hear from you!

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
What you’ll do:

• Provide and add support to the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Provide and add support in managing a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each site across the portfolio of business
• Nurture client relationships in order to stabilize & develop them for long term partnerships
• Recruit, induct and develop talented employees within the business portfolio and to manage poor performance.
• Identify opportunities for organic growth and new business.

For a full list of responsibilities please view the attached job description

What you bring:

• Track record of success in a similar role in a multi-site (3rd party) business.
• Proven experienced of developing profitable relationships for multi-site contracts
• Experienced in leading company initiatives and change management processes
• Ability to identifying and selling new business
• Strong communication and negotiation skill
• Excellent client relationship management
• Experience of working in a standards/compliance environment
  

Desirable

• Relevant qualification and training
• Broad commercial experience and business acumen and knowledge of external industry developments

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

SEN Learning Support Assistant

Are you an SEN Learning Support Assistant based near Borehamwood, Hertfordshire? Are you eager to make a meaningful impact in the lives of children with Special Educational Needs (SEN)?

We're thrilled to announce an exciting opportunity to join the passionate team at a SEN School near Borehamwood, Hertfordshire, as a dedicated SEN Learning Support Assistant. Please note, having a valid DBS check for both children and adults is required.

Location: Borehamwood, Hertfordshire

Salary: £80 - £90 per day (Inclusive of 12.07% Holiday Pay)

Contract Type: Temp to Perm

Hours: Monday- Friday 09:00 - 16:00

Learning Support Assistant Role:
- Provide support to students aged 2-19 with Severe Learning Difficulties (SLD), Profound and Multiple Learning Difficulties (PMLD), and Autism Spectrum Disorder (ASD).
- Assist pupils with Education, Health and Care Plans (EHCPs) in achieving their educational goals.
- Address both the emotional and educational needs of students.
- Collaborate closely with class teachers to ensure individualised learning and emotional support.
- Contribute to creating a positive and inclusive learning environment for all pupils.

Learning Support Assistant Requirements:
- Prior experience working with SEN is advantageous.
- Strong communication skills to interact effectively with school staff, parents, and carers.
- Certificates in supporting teaching and learning are beneficial.
- Availability for full-time work, Monday to Friday, 09:00 - 16:00.
- Must be able to commute to Borehamwood, Hertfordshire.
- Right to work full time in the UK is essential.
- Must have a Child and Adult DBS.

As a Learning Support Assistant Why Join Inspire EHC?
- Receive dedicated support from a knowledgeable consultant throughout the recruitment process.
- Streamlined online application process for convenience.
- Weekly PAYE payments for peace of mind.
- Access to an online timesheet portal (exclusive to Inspire EHC).
- Join a friendly, honest, and punctual team committed to your success.
- Gain access to over 20 FREE CPD online courses to enhance your professional development.
- We prioritise your career growth, not just finding you a job.

At Inspire EHC, we partner with multiple education settings across Borehamwood, Hertfordshire, and are dedicated to finding the right fit for you.

Safeguarding Notice: Inspire EHC Ltd is deeply committed to safeguarding and promoting the welfare of children and young people. All applicants are subject to enhanced checks by the Disclosure and Barring Service (DBS) and compulsory online training in Safeguarding, Keeping Children Safe in Education, Prevent, along with at least two independent references. We are proud to be an Equal Opportunities employer, fostering an inclusive and diverse workplace.

Member and Customer Service Advisor

Location- Bracknell/ Hybrid

Salary- £26,673 per annum + Benefits

Contract type – Permanent, Full Time, 36hrs per week

crooton has an exciting opportunity for a Member and Customer Service Advisor to join a well-established client of ours who stands for science, ethics, and the practice of built environments worldwide. Everything they do is to improve the quality of life of those using and creating the built environment.

As a Member and Customer Service Advisor, you will be responsible for effectively responding to inbound enquiries from members, employers, and customers, ensuring a first-class and personalised experience is delivered. To continue delivering exceptional service and improved customer satisfaction and retention rates, encouraging conversations and members to attain Chartered memberships, and ultimately contributing to the delivery of our client’s targets.

Key Responsibilities will include:

• Working collaboratively with team colleagues and other internal and external contacts to achieve department targets/ KPIs and provide a consistently high level of service in line with the best practices, internal processes/procedures, and the value framework.
• Providing the first touch into the organisation (via telephone, email. letter, and website enquiries) for Members and Customers who wish to engage with our client.
• Providing advice and solutions in response to all enquiries, minimising the transfers of enquiries, identifying appropriate next steps, and resolving matters in a timely manner within agreed SLAs.
• Contributing to the annual subscription renewal activity, managing a high volume of calls, taking payments, providing advice, and actively promoting self-service options
• Addressing and resolving complaints where possible, reporting, and escalating the Member and Customer Service Manager as appropriate
• Continuously building, developing, sharing, and maintaining in-depth product/service knowledge to provide a knowledgeable response to all clients.
• Actively seeking and recording feedback from Members and Customers, including comments on the quality of service and ideas for new products and services
• Actively contributing to the development and testing of new processes, systems, and technology to improve the level of customer service provided.
• Effectively carrying out a range of general Member and Customer Service administration as required.

The ideal candidate will have/be:

• Previous experience in a similar role with excellent customer service skills
• Excellent telephone call handling skills
• Ability to communicate effectively.
• Ability to work as a member of a team, managing and prioritising a busy workload and demonstrating a flexible attitude to changing priorities.
• Excellent administrative skills, with strong attention to detail and the ability to deliver accurate, high-quality work within well-defined processes and procedures.
• IT literate: Familiar with MS Office (including Microsoft Teams). CRM software and web applications

There has never been a better time to join our client, if this role interests you, please apply now.

Job reference: CTNPO5097