Total 136 Others level Customer Service job vacancies in Epsom, KT18 5BS

Chef Manager

Full-time - 37 hours per week - Weekdays and alternate weekends required

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We are looking to recruit the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

As a Chef Manager you will be responsible for:

Providing homely meals for our residents, meeting a diverse range of dietary requirements.
Planning staff rotas which are appropriate for the kitchen workload and arrange cover for planned absences, using existing and casual staff.
Organising every aspect of the catering operation within the home to provide a safe, nutritious, cost effective quality service to all customers.
Ensuring all statutory training takes place.
Ensuring regular stock takes occur and that stock is maintained at minimum agreed levels.
Communicating with all customers on a regular basis, whenever possible.
Managing the catering budget and producing financial information relating to performance against the budget on a monthly basis.
If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

Competitive salaries with enhancements at weekends and Bank Holidays.
Career development opportunities and recognition of career milestones.
First class in house training provided from day one.
Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
Company Pension Scheme (after 1 years’ service).
Free DBS check and uniform.
Access to retail discounts and offers.
Refer a friend scheme of £500 per referral
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

Please refer to the attached job description & person specification document for the job description and main responsibilities for this role.

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We have an opportunity for a developing leader who wishes to take their next steps into management and become a Deputy Service Manager within our Supported Living Services, where our team support individuals in their own homes as well as out in the community, helping them to live as independently as possible.

The Deputy Service Manager will be released from shift to carry out the role for 2-3 shifts per week.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Main Responsibilities

• Assist in the recruitment of new staff, ensuring new members of staff are successfully inducted and the correct training is received
• With guidance and training, provide structured supervision to the staff team and assist with personal reviews
• Identify areas for training / development
• Help lead staff meetings, ensuring they are conducted in a professional and constructive manner
• Provide or source hands-on clinical guidance, support and leadership in relation to best practice when supporting people who challenge under the guidance of the Service Manager
• Undertake on-call duties as required
• Respond to poor performance or conduct issues in a fair and consistent manner by reporting to the Service Manager so an action plan can be agreed
• Monitor attendance and conduct return-to-work interviews
• Ensure staff complete timesheets / annual leave requests are dealt with appropriately
• Undertake on-call alongside colleagues as appropriate, ensuring the service is effectively managed seven days a week
• Understand the wider implications of the business in relation to the commissioning process, audit, and inspection (CQC etc.)
• Attend and contribute to management meetings and other team meetings to discuss and share information and progress
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc.
• Lead by example in enabling the service users to live fulfilling lives based around their individual needs and aspirations.
• Promote joint working when overseeing the transition for new / moving service users – ensuring all support needs are met both within the transition period and ongoing.
• Ensure service users receive their commissioned hours and manage the delivery of those hours in line with service users’ needs and preferences
• Generate person-centred support plans for all service users and ensure the ongoing review of the appropriateness to their needs in partnership with managers and staff
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of the service users. Work in conjunction with the wider team and the multi-disciplinary team for those of a more complex nature

The Ideal Candidate

• A developing leader with desire to progress into a managerial role
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development which is deemed essential to fulfilling your role
• Ability to work effectively in a fast paced, demanding role

About The Company

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.

Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.

We are proud to have the Advanced (Gold) Investors in People (IIP) standard, which put us in the top 2% of organisations internationally that are part of IIP!

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

Hourly Pay: £14.46 Location: Epsom Shift: Mondays 9pm-8am 1 weekend per month As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Peg Feeding Chest Physio Nebulizer Oral Suctioning Seizure management Medication Administration If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

At Nescot we are recruiting for a Learning Support Co-ordinator to join our Learning support team int eh Foundations Department
What we’re looking for:
Excellent knowledge of SEN D
Good communications and organisational skills
Successful supervisory experience is a MUST
Strong knowledge of EHCP’s, the Annual Review process and experience in supporting a wide range of students with additional needs
Duties/Responsibilities:
Deploy and monitor resources (including staff) efficiently and effectively to meet students’ needs
Administrative tasks
Contribute to assessment and target setting for students
Regularly meet with DLSAs and LSAs to aid consistency of information and share good practice.
Maintain accurate records of LSA support
Organise, deliver and assess training for Learning Support Assistants
Liaise with all stakeholders (students, staff, parent/carers, external agencies)
Attend student interviews, open evenings/days to promote the Foundation Learning department.
Follow and contribute to college policies and procedures
Manage and contribute to the personal care of the cohort
Benefits:
5 minute walk from Ewell East Station
Free parking
Free online qualifications
A discounted-on site gym, fitness classes, osteopathy and day nursery
A choice of catering facilities including a discounted Starbucks
Modern hair and beauty salon offering employee discounts
At Nescot, we’re proud of our inclusive culture. We welcome applications from all backgrounds.
Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.”
This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.
Interviews will be held as and when candidates apply

Customer Portfolio Administrator - Epsom - £25,000-£27,000 + Incredible Benefits - Hybrid role!

Are you an organised, detail-oriented professional with a knack for building relationships and working independently? We're looking for a Customer Portfolio Administrator to join a small, dynamic team where you'll play a key role in supporting the company's customers and liaising with internal departments like Customer Service, Legal, and more.

This is an ideal position for someone with strong administrative experience, excellent communication skills, and a passion for connecting with people across all levels. You'll thrive here if you're proactive, confident on the phone, and comfortable managing your own workload in a flexible, supportive environment. If you're excited to work closely with colleagues and customers alike, while gaining exposure to diverse areas of the company's organisation, we'd love to hear from you!

What You'll Be Doing:

• Supporting Managers with often complex Lifetime Mortgage administration
• Supporting Managers and colleagues with all aspects of both pre & post meeting administration, including letter writing, phone calls, emails & identifying & updating relevant data as required.
• Undertake and support the Managers with research and preparation of all forms of Management Information, including team, management and board reports as necessary.
• Undertake and support the Manager and colleagues with the administration of Lifetime Mortgage accounts including the provision of any necessary statistical information and an understanding of the legal recovery procedures in line with laid down procedures when redemption of the mortgage is required.
• Prepare and issue standard or bespoke letters / email responses to Lifetime Mortgage customers as appropriate.
• Responsible for the ongoing administration and contact strategy for all building insurance mailing including the accurate maintenance of spreadsheets and the society's records as necessary.
• Assist with the training of colleagues as required.
• Liaise with and maintain professional business relationships with third parties as required e.g., solicitors & estate agents.
• Attend Internal or External meetings as required.
• Undertake any other related tasks requested by the Manager, Customer Portfolio, or his/her Line Superiors.

Skills:

• Strong accuracy & attention to detail
• Remain professional, patient & calm under pressure - focussed and able to work independently.
• Good organisational skills, time management and the ability to prioritise workloads.
• Good communication skills in all formats (telephone, email, letter, face-face)
• Demonstrate good use of initiative and confidence in decision making and recommendations.
• Confidence and ability to create and maintain good relationships and interaction with colleagues & customers.
• Ability to learn new skills and adapt when required.
• Good analytical skills and ability to research and investigate to collate accurate data from various sources including internet sources.
• Good Excel skills and experience, with the ability to create and maintain spreadsheets and prepare MI including graphs.

About You:
You're an admin whiz with a passion for customer service and team collaboration with love for multitasking and spinning multiple plates at one time. You're comfortable working within FCA guidelines independently and within a team and enjoy staying organised while balancing multiple priorities. Bonus points if you've got experience in financial services!

Perks You'll Love:
The company believes in rewarding hard work. The perks package is designed to make you feel valued, both in and out of the office:

• Up to 16% Pension Contribution
• 23 days holiday, rising to 27 with length of service (plus Bank Holidays).
• Local Parking Permit
• Discretionary Bonus - based on company and individual performance.
• Company Social Events
• Perkbox Membership
• Bupa Private Medical Insurance
• Professional Study Support
• Volunteer Day
• Life Assurance (4x salary)
• Season Ticket Loan & Hybrid Working Options
• And plenty more, including income protection, staff prize draws, and the option to buy/sell holiday!

Ready to Join the team?
If this sounds like your kind of role, don't wait-Apply Today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Please check the job description and personal specification document for more information on the requirements for this job.

ABOUT THE ROLEAs a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Bank Maintenance Assistant. We'll also look for a patient, caring nature and a genuine interest in our patients. As well as that, you should be flexible, reliable and ready to turn your hand to a range of tasks all focused on keeping the hospital maintained to the highest standards. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and days you work will vary. If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Location: Epsom

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

ABOUT THE ROLEAs a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Bank Maintenance Assistant. We'll also look for a patient, caring nature and a genuine interest in our patients. As well as that, you should be flexible, reliable and ready to turn your hand to a range of tasks all focused on keeping the hospital maintained to the highest standards. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and days you work will vary. If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

We are looking for an SEN Teacher to join our new Options Autism School - Skylarks School in Epsom, Surrey.

Up to £44,000 per annum, depending on experience (not pro rata)
Welcome Bonus £1000 (£500 when you join and £500 after passing final probation) *T&Cs apply*
37.5 hours per week; Monday to Friday
Term Time only
Permanent
This role does not offer sponsorship
About the role

Enjoy a rewarding education career and have a real impact on pupils and young people’s lives. Join an amazing team creating supportive, nurturing environments where our pupils achieve far more than they ever expected. Working as an SEN Teacher, you will deliver fun educational based learning which is tailored to each of our pupils to ensure they will achieve positive results.

Duties will include:

Preparing, planning and assessing teaching sessions whilst maintaining an awareness of curriculum developments
Writing and implement individual education plans, making assessments of educational attainment, setting challenging yet achievable targets
Build relationships with all pupils, which will encourage their interest and participation in their education
Creating an environment which is stimulating and purposeful for all pupils to promote teaching and learning outside the formal classroom settings
Key Skills Required:

Hold Qualified Teacher Status/Qualified Teacher Learning & Skills
Have a background of teaching English and Maths, delivering teaching at a good or outstanding level
About us

Our New Options Autism School will cater for pupils ages 11 – 19-year-old who have ASC and Complex Needs. The school will have capacity for 60 pupils and is due to open in December 2024.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties.

We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Contact Centre Coordinator
Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week
Salary: £23,887.50 per annum

Onsite interview dates: Friday 8th November and Wednesday 20th November
Start date: 25th November 2024

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

As a Contact Centre Coordinator, you will:

• Expertly handle all contact with our customers

• Make good use of a variety of channels, including calls, emails, live chat and social media

• Ensure the customer journey is always seamless

• Be part of an exciting, varied and dynamic environment

• Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)

• Deliver excellent customer service, every time.

• Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.