Total 66 Others level Customer Service job vacancies in FY1

Fylde Locality



Applications are invited for an experienced B4 Medical Secretary to provide secretarial and administration support to the Consultants and Medics at the Community Mental Health Team, based at The Gateway Centre, Blackpool. The successful applicant will be offered full on the job training.



You will need advanced word processing skills, OCR level III or equivalent word processing experience. In addition you will need digital audio typing experience.

You will need experience of live typing in meetings with excellent summarising skills. You will need previous Secretarial experience. The post holder will coordinate their activities with other members of the secretarial team to ensure an efficient and confidential service is provided. The successful applicants will require a flexible approach and the ability to work across other sites if required for the needs of the service.



Lancashire and South Cumbria NHS Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.



The services provided include community nursing, health visiting and a range of therapy services including physiotherapy, podiatry and speech & language. Wellbeing services provided include smoking cessation and healthy lifestyle services.































The post holder will manage the office administration of the Consultant and other medical staff within the team, providing an efficient and effective secretarial service to support medical staff in maintaining a safe, efficient and effective clinical service.

The post holder will be expected to organise their own time and manage and prioritise their own workload, ensuring urgent matters are dealt with efficiently and that record keeping is accurate and complete. The post holder will be expected to utilise good communication skills to liaise effectively with colleagues and external agencies as required.

The post requires excellent organisational skills including medical audio-typing and live typing if requested by the Consultant eg Best Interest Meetings, or Professionals Meetings. The post holder will utilise a range of technical skills including word-processing, email and computerised diary systems, and employ a range of electronic systems relating to clinical records.

The confidential nature of all work must be understood and safeguarded. The post holder will be expected to cover for absent colleagues as necessary for short periods of time such as annual leave and short-term sickness.



Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.



For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Thursday 28 Nov 2024

To actively promote teamwork, respect, integrity, accountability, excellence and compassion within the clinical team in accordance with the Trust values and code of conduct.

To undertake mental health assessments including Risk assessments within a multi-disciplinary assessment team.

To be proficient in referring to other clinicians within the service or referring to other services/agencies where necessary.

To provide a fast, responsive service to assess individual’s needs.

Providing a communication structure between GP’s, IAPT and non IAPT services in LSCFT, non-statutory service, as a means of ensuring the highest possible standards of patient care.

Working as part of a multi-disciplinary team (MDT) you will use your skills, knowledge and understanding to deliver exceptional quality care for adults with moderate to severe mental health difficulties.

As a Lead Practitioner, you will coordinator care by working closely with people who are suffering from various mental health conditions in their own homes or in the community to help them recover from their illness and improve their general quality of life. This role includes assessing patients, providing care/support, developing risk assessments, collaborative care planning, medication management and physical health monitoring, managing patient documents and all other general nursing duties.

Alongside becoming an advocate for the people in your care, supporting and signposting them, so they can focus on their recovery and helping them met their life goals.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Wednesday 27 Nov 2024

Please see attached the job description and person specification for more information about this role

A Vacancy at Lancashire & South Cumbria NHS Foundation Trust.


Fylde Coast Home Based Treatment Team
Band 6 Mental Health Practitioner

Job Description Senior Home Treatment Mental Health Practitioner (37.5 Hours per week)

Grade Agenda for Change Band 6

Based at Fylde Coast HBTT, The Gateway Blackpool Football Stadium

This is an exciting opportunity for a senior mental health practitioner to join the Fylde Coast Home Treatment Team.

The Fylde Coast Home Treatment Team provides 24 hour support to service users who are suffering from mental health concerns that would otherwise require admission to an acute in patient environment. There is a strong focus on a recovery model and effective risk management to provide high quality care in a community setting.



The Fylde Coast Home Treatment Team are always striving towards excellence in service delivery and ensuring that the Trust values are achieved. Currently the team is undergoing an exciting period of change that will see the working together to develop a model of care that ensures effective service delivery in partnership with local services and across the Urgent Care Pathway.

The successful applicant will be dynamic and forward thinking they will be passionate about working with service users with acute mental health concerns and providing a recovery focused approach. The successful applicant will have the ability to work as part of a Team and in partnership with local services.

There will be an expectation that the successful applicant will also undertake night duty and shift work as part of their role.

Successful applicants will be provided with a full induction and appraisal to formulate a Personal Development Plan and to identify training and development needs

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT





Please see attached the job description and person specification for more information about this role


This advert closes on Tuesday 19 Nov 2024

How does it sound to earn £25,714.00 from day one with a rapid rise to £27,032.00 once you hit the required competencies?

Do you want to work in a bustling & vibrant office environment, with FREE PARKING, access to local transport links, on-site canteen, restaurants & shops, plus a whole host more right on your doorstep?

What's more, we also have the opportunity to work from home if you prefer after your qualifying period! (usually around 4-6 months)

If so, we want to hear from you!

We're looking for empathetic and supportive colleagues to join our existing team servicing a well-known high street banking client based at Tulketh Mill in Preston!

What's in it for you?

• Be part of our rewarding pay progression scheme with a salary between £25,714.00, rising to £27,032.00
• You will work 40 hours per week between 8am - 8pm, Monday - Friday on a 6-week shift rota with 2/6 Saturdays between 930am - 5pm. We will provide a full list of shifts at interview stage. No Sunday shifts currently
• Option to work from home after completing your qualifying period - full equipment provided.
• Modern & vibrant office, with free parking , great transport links, on site canteen, plus several retail & food stores on your door step if you wish to venture!
• Internal career progression platform called INSPIRE, which helps many colleagues to develop into a multitude of roles available with a clear development plan from the outset
• Access to exclusive discounts, benefits and cash back, for all Capita Employees and their families! Retail, cinema, shopping, something for everyone!
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• We do work Bank Holidays but Christmas Day, Boxing Day and New Years Day are all non working days so, put your feet up! (If you are scheduled to work on a bank holiday, you will receive time and a half and a day in lieu to use at a later date).
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more!
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What you'll be doing:

• Understanding the customers financial situation, providing options and solutions to help our customers get back to financial health. Always ensuring fair outcomes, including for our vulnerable customers
• Building rapport, empathising, and having meaningful conversations with our customers to deliver excellent customer service
• Embracing learning, coaching and development to continuously improve your skills and capability
• Sharing ideas to improve the customer service experience
• Making a real difference to people's lives
• Dealing with some of our more vulnerable customers and their complex needs

What we're looking for:

• Comfortable speaking with customers over the phone and asking questions on to gain a full understanding of our customers circumstances
• Have an excellent standard of both spoken and written English as you will be helping customers with complex financial needs
• Making decisions considering the risk to the client and impact to the customer using guidance or advice where required
• Navigating around our systems and ensuring all details entered are accurate - previous experience of using multiple CPU systems is essential
• Ensuring all regulatory requirements are adhered to through training and compliance
• This role would suit individuals who have experience of dealing with customers who have complex needs, who may have worked previously in a call centre environment, have first class communication skills and are able to complete work to a high standard. This is not an entry level role and some previous experience is essential - detailed below.
• Do you tick any of the boxes of the below? If so, we want to hear from you!

Essential experience - we require a minimum of one of the below.

• Strong experience in a call centre customer service role...OR
• Proven experience in a clerical environment...OR
• Robust experience in a health care environment dealing with vulnerable clients...
• In addition we also need experience of using multiple computer systems. Although full system training will be provided, you need to be competent using a mouse and keyboard

Desirable experience...

• Experience of working in a collections environment
• Experience of working in Financial Services

What will happen next:

• Choose apply now to fill out our short application
• Your application will be reviewed by our global recruitment team
• You will be invited to attend a video interview with a member of the recruitment team
• If you are successful at the first interview stage, you will be invited to attend a second stage on site in Preston.

You'll get the chance to follow your chosen career path anywhere in Capita.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Proud member of the Disability Confident employer scheme

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37 hours per week).
• This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TS

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

For more information please visit our website via Lancashire & South Cumbria NHS FT. Please see attached the job description and person specification for more information about this role.

Community Support Worker

After securing a new contract in the Lancashire area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37 hours per week).
• This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TS

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.

There may be opportunities for hybrid working but subject to availability and performance standards.

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

Contract- Permanent Hours- 37.5 hours per week (part time may be available) Salary- £22,000 - £25,000 p/a depending on experience Showtown are seeking a dynamic finance and resource team who want to sparkle under the bright lights of our spectacular museum and charity… Following our hugely successful opening of Showtown – the Museum of Fun and Entertainment in Blackpool, we are now expanding our Finance Resources team with two new roles. Collectively you will lead our organisational back office, controlling financial management and systems and providing resource and compliance expertise for our charitable organisation the Blackpool Heritage Museum Trust. Want to help shape the future of Showtown? Read on… BUSINESS SUPPORT CO-ORDINATOR Juggling a wide variety of resource activities your focus will be on providing business support to our team through your co-ordination skills and can-do attitude. You will have a keen attention to detail, have a cool head and a determination to complete business tasks on time. Working for the Head of Finance Resources you will support financial systems and management activities as well as co-ordinating a suite of resource functions including HR, ICT, Payroll and contracts. As a key part of the wider team, youll be the kind of person who is a real team player and wants to help others thrive through your organisational skill. Find out more: https://www.showtownblackpool.co.uk/join/careers/job-opportunity-business-support-co-ordinatorClosing date: Monday 14th October 2024 at 9am Please submit your up to date CV and up to two sides of A4 or up to 5 minute video describing why you
are applying to be our Business Support Co-ordinator and what relevant skills and experience you would
bring to the role.
Please submit to recruitment@showtownblackpool.co.uk clearly stating the role you are applying for.

Click here

to view the Job Description.

Search Consultancy are currently recruiting for Support Workers to join our ever expanding Bank Hours team within the Blackpool area. We are currently operating a fast track recruitment process with next day interviews available and free DBS checks.

We are recruiting Support Workers on a temporary / ad hoc basis to work in various private healthcare settings, supporting service users with mental health illness's and learning difficulties.

The suitable candidates will:

* Have worked a minimum of 6 months recent experience in a healthcare setting.

* Have a flexible approach towards work.

* Be able to travel via own or public transport in local and surrounding areas to your home.

What we offer:
* Free DBS check (Limited time only)
* Free specialist training programmes.
* 100% Flexible working hours to fit around any lifestyle.
* Experience in a variety of high quality Hospitals and units.
* Competitive rates of pay.

You will need to have a minimum of three months recent UK experience working within a healthcare environment in a similar capacity. Shortlisted applicants will be required to attend an video interview.

All positions are subject to an enhanced DBS check and we require a minimum of two satisfactory employment references. Although shifts are offered on an ad hoc basis, work is constantly ongoing. (AGY)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

An exciting opportunity has arisen for a prevention and engagement Lead to join our dynamic and evolving teams across the Fylde Coast locality.

Working in close collaboration with key stakeholders, patients, carers, and community assets the successful candidate will be responsible for the oversight and continuous development of recovery focused pathways and peer led groups and projects across inpatient, community and urgent care services.





It is essential the post holder has a wide scope of expertise in respect of asset based community development, partnership working and co-production. Ideally the post holder will also have extensive experience of community development and working within a mental health or health care setting.

A talented and emerging skill set will best suit this role, with the ability to work autonomously and part of a team and with wider stakeholders essential.





If you are interested or seeking to understand the role in more detail please contact

Lisa Smith Deputy Director of Nursing lisa.smith@lscft.nhs.ukor Dominic Hudson service Manger Access urgent care Fylde Coastdomonic.hudson@lscft.nhs.uk

Please refer to the person specification and job description attached.


This advert closes on Thursday 17 Oct 2024

Clinical Psychologist – Older Adults Specialty, 1.0wte Band 7/8a depending on experience

We are seeking a clinical psychologist with experience and enthusiasm in working with older people, to join the friendly and supportive Rapid Intervention and Treatment Team (RITT) based at Lytham Hospital on the beautiful Fylde Coast.

The RITT team provides a variety of approaches to support older people with complex mental health issues, with the aim of reducing the need for hospital admission where possible. A specialist care home liaison service is also provided to nursing and care homes.

The successful applicant will be working with the multi-disciplinary team and team manager to continue to develop a high quality, community-orientated service for older people. The successful post-holder will also be working alongside another clinical psychologist and assistant psychologist(s) based in the same team, plus additional locality based psychology colleagues.

The posts are professionally attached to the locality older adult psychology team and wider network, both of which offer a friendly and supportive space, with a strong commitment to providing quality services for older people in Lancashire and South Cumbria. The Trust is also committed to staff development, and have invested in on-going training and development opportunities including funding recent further therapy training and leadership courses. There are strong links with Universities and various opportunities for research involvement.

The substantive post is full-time, but we would consider part-time and job share arrangements. Informal enquiries and visits are strongly welcomed.

The £7k Welcome Bonus package applies to this role. The bonus is only available for people who are not currently employed (or who have not been employed in the last 12 months) by any NHS provider trust in the Lancashire & South Cumbria Integrated Care System in a like-for-like role; e.g. a Band 6 Registered Mental Health Nurse at another Trust in the LSC ICS would not be eligible for the bonus if moving to a Band 6 Registered Mental Health Nurse role at LSCFT. Bank only workers for Lancashire and South Cumbria NHS Foundation Trust are eligible for the scheme if they have not held a substantive role in Lancashire & South Cumbria Integrated Care System in the last 12 months (subject to all other terms and conditions being met). These incentives are subject to recovery clauses within the first 6 months of employment. This bonus is applicable from 1st July 2024 – 30th September 2024.
The £7k Welcome Bonus package is designed to attract and retain the very best staff in post. The amount a new starter would receive is shown in the Welcome Bonus Payment Schedule below:

• £3,000 after 2 months of employment (counted from start date with LSCFT)
• £2,000 after 12 months
• £2,000 after 24 months


PLEASE NOTE: This bonus scheme is subject to a Repayment Clause should the post holder leave this role within 6 months of commencing employment.



For more details, please visit our website -Welcome bonus and relocation packages terms and conditionsWelcome bonus and relocation packages terms and conditions :: Lancashire and South Cumbria NHS Foundation Trust (lscft.nhs.uk)

If you have any questions, we would be happy to discuss them – please contactrecruitment@lscft.nhs.uk.

Please note:we are pleased to be able to offer this post as apreceptorshipfor suitably experienced candidates, therefore we would welcome applications from current trainee clinical psychologists. Successful progression to 8a will depend upon satisfactory completion of an agreed LSCFT preceptorship skills framework.


This advert closes on Wednesday 9 Oct 2024

To actively promote teamwork, respect, integrity, accountability, excellence and compassion within the clinical team in accordance with the Trust values and code of conduct.

To undertake mental health assessments including Risk assessments within a multi-disciplinary assessment team.

To be proficient in referring to other clinicians within the service or referring to other services/agencies where necessary.

To provide a fast, responsive service to assess individual’s needs.

Providing a communication structure between GP’s, IAPT and non IAPT services in LSCFT, non-statutory service, as a means of ensuring the highest possible standards of patient care.

Working as part of a multi-disciplinary team (MDT) you will use your skills, knowledge and understanding to deliver exceptional quality care for adults with moderate to severe mental health difficulties.

As a Lead Practitioner, you will coordinator care by working closely with people who are suffering from various mental health conditions in their own homes or in the community to help them recover from their illness and improve their general quality of life. This role includes assessing patients, providing care/support, developing risk assessments, collaborative care planning, medication management and physical health monitoring, managing patient documents and all other general nursing duties.

Alongside becoming an advocate for the people in your care, supporting and signposting them, so they can focus on their recovery and helping them met their life goals.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Monday 7 Oct 2024

Care Assistant (Days) based at Pennystone Court, Blackpool

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent - Part Time - 28 hours per week.

'Are you looking to use your skills to benefit older people in a homely environment? A career in Social Care could be for you…'

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different and you'll have the opportunity to use your people skills to make a real difference.

For more information about the role please review the attached job description.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore whilst previous care experience is desirable it is not essential and we'll provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. So, if you have the ability to change someone's mood, lift spirits and truly care for those around you, we'd love to hear from you.

To apply, please email or visit our website mha.org.uk

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Pension.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

Winners of 'Best Dementia Care Home in the UK' at the National Dementia Care Awards 2022 and Top 20 Care Homes Northwest England award for the fifth year in a row.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.