Total 1,530 Others level Customer Service job vacancies in Stockton-on-Tees, County Durham, TS18 2QU

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Care Assistant.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately
Proven ability to lead and supervise others
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Click apply now.

What skills and experience we're looking for

About the Role

Come and join the lively and dedicated team at our popular school. We are seeking to appoint an enthusiastic LSA with experience of working with children in a school setting - ideally as an LSA. We offer an extremely supportive community and a full range of professional development opportunities. Our children deserve the best, so if you are passionate about supporting our staff and children with our high expectations then we would love to hear from you.

The successful candidate will need to:

• be passionate about learning
• possess school-based experience of working with children
• be passionate and keen to work with children
• excite and inspire our children
• promote high standards and challenge
• work as a flexible member of a team
• display energy, imagination and initiative
• manage the physical demands of a busy role working with active children

What the school offers its staff

As part of Portico Academy Trust, Friars Primary School can offer you:

• A friendly and supportive atmosphere where everyone is valued and everyone matters
• A nurturing environment with wonderful children who want to learn
• High quality professional development
• Opportunities for cross phase work
• Support and collaboration across our Trust
• A well-resourced school

Visits to the school are welcomed and encouraged. If you would like to learn more about Friars, please contact our school office who will book a time for you to come and see us. Tours of the school will be with a member of our Senior Leadership Team.

Further details about the role

Closing Date:Monday 2nd December 2024, midday

Interviews: Friday 6th December 2024

For further details or an application pack, please contact Mrs Rebecca Sanderson, Director of HR, Portico Academy Trust, Ronald Hill Grove, Leigh-on-Sea, Essex SS9 2JB

Telephone: 01702 987890 x310

Email:recruitment@porticoacademytrust.co.uk

Please include a cover letter with your application form, commenting on how you feel you meet the person specification criteria and providing an insight into your relevant experience.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check and shortlisted candidates should be aware that the school will consider carrying out online searches as part of the due diligence on short listed candidates.

Application Documents

Support Staff Application Form

LSA Job Description

LSA Person Specification

Application Email

Email:recruitment@porticoacademytrust.co.uk

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Pertemps have a fantastic opportunity for a Tele Researcher to join one of our new local clients within the Call centre sector in South shields for a long term temporary position. The right candidate must have great communication skills and be comfortable making cold calls and speaking with people from diverse backgrounds.

This role will be a temporary assignment running up until Christmas and may be extended through to January.

Responsibilities

- Conduct Phone Interviews/Surveys
- Contact respondents by phone (using lists provided) to gather data.
- Ensure that all questions are answered clearly and thoroughly.
- Gather and synthesize information based on research goals.
- Assist with analysis and report writing as needed.
- Maintain confidentiality of sensitive data
- Work closely with other team members to achieve research objectives.

Essential experience

- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Accurately record and input data
- Clear, articulate, and professional phone manner.

Desirable experience

- Experience within a contact centre environment however this is not essential.

If this role is of interest please apply or for more information please call 0191 255 7977 or email Caitlin.McAndrew@pertemps.co.uk

About The Company
At Salutem Care and Education, we are dedicated to ensuring that the individuals who use our services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes.

➡️Supportive: We promote opportunities for everyone to reach their full potential.
➡️Ambitious: We strive to provide the best possible outcomes for those who use our services.
➡️Loyal: We put the people we support and our staff at the center of everything we do, delivering on our promises and ensuring our services meet the needs of all stakeholders.
➡️Unique: We offer diverse, innovative services without compromising on quality.
➡️Transparent: We foster a culture of openness, honesty, and mutual respect, continuously learning from our experiences and striving to set the highest standards.
➡️Engaging: We work in partnership with the people we support, our staff, and all stakeholders.
➡️Meaningful: We encourage everyone to lead a meaningful life by being aspirational and offering opportunities.

Why Choose Us? 
✅ Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. 
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. 
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. 
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. 

Still not Convinced? 
⭐ Top Employer Recognition: Salutem Care and Education is proud to be acknowledged by the Top Employers Institute as one of the UK's top employers. 
⭐ Disability Confident Commitment: We actively create an inclusive workplace for disabled individuals. Our commitment goes beyond compliance, fostering an environment where everyone’s unique talents thrive.  
⭐ Top 50 Inspiring Workplace: Honoured for our commitment to a PeopleFirst culture, integrating culture, purpose, leadership, wellbeing, inclusion, employee voice, and experience. 

About The Role

This is a Multi-Site Role covering two of our fantastic services here at Salutem - Mount View and New Road both sites are within a 5 minute drive from one another so a driver with a full, clean UK Licence will be required. Time in the working week will be spilt over both sites!

The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers.

Responsibilities
Service Delivery:
Monitor and support person-centered services within your area.
Ensure health and safety of the people we support and staff.
Ensure staff actions support care, protection, well-being, and regulatory compliance.
Staff Supervision:
Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management.
Financial Administration:
Manage budgets and staff deployment effectively.
IT and Quality Management:
Use IT systems to manage staff, incidents, quality assurance, training, and occupancy.
External Collaboration:
Work with external agencies to promote the company and increase referrals and placements.
Staff Development:
Enhance staff knowledge and skills through inductions and training.
Continuously improve your own knowledge and practice for service improvement.

Join us at Salutem Care and Education and help create a brighter future for those we care for! 
Apply now and be part of a team that truly values your contribution! 

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• Serves as the Service Center technical authority on the Farm Loan Programs and the primary point-of-contact on all farm loan issues addressed in the counties serviced;
• Supervises and directs the work of a subordinate staff responsible for making, servicing, and liquidating loans under FSA farm loan authorities;
• Has delegated loan approval authority and performs the full range of loan specialist duties;
• Attends public meetings with various groups and associations, and performs public relations and outreach efforts in the geographic areas serviced;
• Has knowledge of the technical and administrative concepts, principles, and practices of farm loan and financial management;
• Has knowledge of farm operations, land use and value, and production and marketing of various crops and livestock.

Starting at $72,553 Per Year (GS 11)

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Schedules and completes all pre-licensing inspections, routine periodic inspections, deficiency follow-up inspections, and special investigations needed in response to leads received on violations.
• Provides a broad professional assessment of the overall treatment of animals at inspected facilities, consistent with the spirit of the Animal Welfare Act.
• Evaluates the qualifications of research facility professionals to assure that they have the experience to deal with the management and care of animals located in their facility.
• Assures that unnecessary pain and distress in research animals is prevented by the proper use of anesthetics, analgesics, tranquilizers, and euthanasia.
• Reviews structural and living conditions of research facilities, and reminds facility officials of their authority and responsibilities.
• Enforces the Horse Protection Act, following uniform procedures when inspecting horse shows, exhibitions, sales, and auctions.
• Evaluates the Animal Care and Horse Protection programs to determine their effectiveness, and advise management, in the form of veterinary medical or program procedural modifications.
• Represents the Agency at meetings of industry and other concerned public and private groups and individuals to promote the Animal Welfare and Horse Protection programs.
• Provides technical guidance on inspection related matters such as veterinary care, husbandry, and handling to Animal Care Inspectors.

Starting at $72,553 Per Year (GS 11-12)

Duties and responsibilities for the position include but are not limited to the following:

1. Technically proficient in initiating, performing and completing assigned duties in providing care to variable patient populations including hypertension, diabetes, arthritis, cancer, congestive heart failure and other chronic diseases in addition to limited dermatology care..
2. Knowledge and ability to appropriately carry out assigned patient care based on the patients' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant patient information. Completed work should need only a general review by a registered nurse or physician for appropriateness and conformity with established policies/procedures.
3. Prepares and administers prescribed medications (oral, topical, subcutaneous, intramuscular and/or intravenous) and performs treatments according to established policies/procedures. Observes for physical and/or emotional changes in patient's condition from prescribed medications/treatments, promptly and accurately documenting noted changes, and reporting any deviations from normal to RN or MD.
4. Ability to observe, identify and respond to the patient's needs for care, including medication, equipment-assisted care and patient/family education. In organizing and delivering care, the LPN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors.
5. Ability to work well within an interdisciplinary team including care coordination, patient teaching, documentation of care activities, completion of clinical reminders and alerts as indicated.
6. Knowledge and ability to recognize urgent or emergent patient care situations, seek assistance of the RN and/or MD, and initiate appropriate emergency interventions as directed.
7. Establishes constructive relationships with individual patients and their families to elicit feelings and attitudes, and to promote positive relationships, communication and socialization skills. Fosters an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with patient, family members, and/or other specialized equipment, and monitoring the patient's condition before, during, and following the procedure. Serves as a preceptor in orienting, educating, and training less experienced LPNs or NAs related to support duties for these more complex, specialized tests/procedures.
8. Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patient's condition before, during and following the procedure. Serves as a preceptor in orienting, education, and training less experienced LPNs or NAs related to support duties for these more complex, specialized tests/procedures.
9. Actively seeks out educational opportunities to enhance nursing knowledge and skills, sharing new knowledge gained with other staff to improve and advance nursing practice.
10. Embodies the I CARE ore values of this organization. Integrity, Commitment, Advocacy, Respect, and Excellence create a culture of caring and civility that supports our goals.
11. Ensures that confidential information is at all times safeguarded and protects information from being disclosed to unauthorize sources. Consults the supervisor when in doubt before releasing confidential information to a third party.
12. Knows, understands, and consistently complies with VA information security policies, procedures, rules and regulations such as: Reporting known or suspected incidents immediately to the Information Security Officer. Using VA computers only for lawful and authorized purposes. Not installing unauthorized software on the computer. Handling, storing, and disposing of sensitive information safely. Not e-mailing sensitive information. Complying with safeguards, policies, and procedures to prevent unauthorized access to VA computer systems. Complying with terms of software licenses and only using VA-Licensed and authorized software.

Preferred Level of Education
LPN or LVN

Preferred Certification(s)
None

Work Schedule: Monday-Friday, 8 hour tours between 0700 - 1800 (Occasional Saturday)
Telework: Not Available
Virtual: This is not a virtual position.
Position Title/Functional Statement #:Licensed Practical Nurse (Ambulatory Care) Durham/Raleigh/PD1915FA
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $43,066 Per Year (GS 3-6)

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2025 or until all positions are filled. The initial cut-off date for referral of eligible applications will be 30 November 2024, with subsequent cut-off dates every two weeks. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Duties and responsibilities include, but are not limited to:

• The Section Chief is a leadership position that is responsible for all aspects of primary care delivery within the defined section, and supervision of staff. In conjunction with the Associate Chief and Chief of Primary Care, the Section Chief is responsible for:
• Planning, organizing, developing, implementing, controlling and refining comprehensive patient management/clinical support within clinic.
• Provides services, technical counsel, and leadership guidance necessary to section staff. to meet the care and treatment needs of patients within the clinic.
• Should be a forward-thinking physician who embraces primary care delivered via Patient Aligned Care Team (PACT) model.
• Maintaining records of meetings that include reports of conclusions, data recommendations, responsible person, actions taken, and an evaluation of effectiveness of actions taken as appropriate.
• Developing policies and procedures to assure effective management, ethics, safety, communication, and quality within the section and between Primary Care and other services as appropriate.
• Review at least annually privilege templates for each service and make recommendation to the Chief or Associate Chief as needed for modifications.
• Provides a full range of services including assessment and using the most appropriate techniques in providing quality care in their subspecialty.
• Perform appropriate evaluations, diagnosis and treatment of patients.
• Provide a full range of therapeutic interventions in units/programs in the Hampton VA Medical Center to which they are assigned and has clinical privileges to practice including diagnostic assessment, medication evaluation and management.
• Participates effectively in team meetings and treatment planning conferences and collaborates with multidisciplinary team members in a manner that enhances coordination of comprehensive patient care.

Recruitment/Relocation Incentive: A recruitment incentive may be authorized for highly qualified applicants.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact Veronica.Richardson@va.gov
Alexa.Magoc@va.govOR Monique.Head@va.govthe EDRP Coordinator for questions/assistance.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Starting at $265,000 Per Year (VM 15)

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Alana Horne.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kellie Smith (see contact details)

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please see contact information details

Further information regarding this role can be obtained via the job description and person specification within this advert.

Sugarman Health and Wellbeing is seeking a Care Assistant for a male client with Autism, Epilepsy , Dyspraxia, and Sensory Processing in Hartlepool. The role offers a fantastic opportunity to provide complex care and support while developing skills in a rewarding environment.

Role Details:

• Hourly Rate: £13 p/h
• Location: Hartlepool
• Shift Patterns:
  • 9am-1:30pm
  • 2:30pm-6pm
• Driver: Essential (to drive a mobility car)
• Contract: Full-time, supporting complex care needs

Responsibilities:

• Provide clinical care and personal care support
• Assist with moving and handling
• Engage in outdoor activities
• Support and maintain all clinical needs
• Enhance the service user's quality of life

Benefits:

• Weekly pay and access to a pension scheme
• Ongoing training and NVQ course access
• Support from the Nurse Care Manager and Registered Manager

This role is ideal for care professionals interested in complex conditions and seeking to grow their careers with the support of theory and practical training

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHAK

Required ASAP

Are you passionate about education and supporting teenagers?
Do you have experience of working in a secondary school and could you make a difference working with SEND students?
Do you have skills in Science and /or English?
We are seeking to recruit enthusiastic and motivated Learning Support Assistants to join our Learning Support Team.
The role is to assist and support the integration of students with physical disabilities and / or special educational needs within a mainstream school. You will be supported by strong leadership in the school coupled with a fantastic team spirit and genuine collegiality across the team and across the school.
Staff are engaged with professional development and are supported in exploring new ideas. Sunbury Manor School is a mixed, 11-16 Single Academy Trust. We are proudly comprehensive and serve a wide community on the edge of Surrey and Southwest London, that is vibrant and ambitious. Sunbury Manor has a very clear ethos and you will see it when you visit our school; strong, positive relationships that create an environment where teachers can teach exceptional lessons and students can make exceptional progress.
36hrs per week, Monday—Friday (8:00am—4:00pm). Term-time only.
Please note, all non-classroom based roles are required to undertake a 40-minute lunch duty for which an alternative lunch break will be provided.
We offer an excellent Professional Development programme at all stages of your career, we also offer Westfield 24/7 Employee Assistance Programme, Westfield Health Cash Plan, Westfield Rewards (discounts from hundreds of leading retailers, restaurants and destinations), free gym membership at the neighbouring leisure centre and staff laptop. To apply please use the apply now button and complete the online application form.
Closing date: Monday 25th November 2024 @ 9 am
Interview date: w/c Monday 25th November 2024
We strongly encourage early applications. Applications will be considered as they are received and we reserve the right to appoint before the closing date.
All applicants must have the right to live and work in the UK.
Important information: Please note as part of the schools safer recruitment process we engage with an external provider to complete a full Social Media check on all shortlisted/recruited applicants. The process is a mandatory part of our recruitment process and requires the agreement in advance from the applicant, If you do not/will not give agreement to such searches then please do not apply as we will not be able to further your application.
Sunbury Manor School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

Major duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Provides informal feedback and periodically evaluates employee performance.
• Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary.
• Provides advice and counsel to workers related to work and administrative matters.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves or disapproves leave requests.
• Assures that subordinates are trained and fully comply with the provisions of the safety regulations and with VHA Scheduling Directives 1230, 1231, 1232
• Plans work to be accomplished by subordinates; set and adjust short-term priorities and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Receives and relays incoming and outgoing telephone and intercom messages.
• Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Receives and directs patients and visitors, answers routine inquiries and obtains necessary record information prior to patient's visit.
• Makes patient appointments and/or makes or assists in making the determination as to the patient's eligibility for benefits.
• Receives, schedules, and routes patients applying for care.
• Receives new and recurring applications for care.
• Procures data from official records, verifies information contained in the application.
• Enters no-show information for patients who fail to report for scheduled appointments, rescheduling patients as directed by the physician.
• Determines the nature of the patient's medical care needs, questions, or complaints and answers questions, provides information, gives guidance, and initiates action as appropriate.
• Maintains contact with medical and clerical staff in various clinics and wards to resolve delays and misunderstandings in the medical administrative aspect of providing medical care.
• Responds to technical questions regarding patient rights and responsibilities and medical eligibility for care.
• Serves as key member of the patient care team providing crucial administrative advice and guidance.

Work Schedule: 8:00a-4:30p Monday-Friday
Telework: Not available.
Virtual: This is not a virtual position.
Functional Statement #: 24328-F
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $63,782 Per Year (GS 8)