Total 531 Others level Customer Service job vacancies in Swindon, Wiltshire, SN2 7HJ

Wiltshire College & University Centre have an exciting opportunity for a Lecturer in Electrical Installation to join our team.

Location: Salisbury, Wiltshire

Salary: £28,168 - £39,244 per annum plus a £3,000 Specialist Skills Shortage Bonus (dependant on skills, qualifications and experience)

Job Type: Full Time, Permanent (37 Hours Per week, 52 weeks)

Close Date: 3rd December 2024

Lecturer in Electrical Installation - The Role:

Are you passionate about shaping the future of the electrical industry? Do you have a knack for inspiring the next generation of electricians? Wiltshire College & University Centre is looking for an enthusiastic and dedicated Lecturer in Electrical Installation to join our dynamic team.

If you are ready to make a difference and share your expertise with eager learners, we want to hear from you!

Lecturer in Electrical Installation - Key Responsibilities:

• Inspire and Educate: Deliver engaging and high-quality lessons that motivate students to excel in their studies and careers.

• Hands-On Training: Provide practical training sessions, ensuring students gain real-world skills and confidence.

• Curriculum Development: Contribute to the development and continuous improvement of our electrical installation curriculum.

• Mentorship: Support and guide students through their academic journey, offering advice and encouragement.

Lecturer in Electrical Installation - You:

We are seeking candidates who:

• Qualified Professional: Hold a Level 3 (or higher) qualification in Electrical Installation. We welcome applications from both qualified Lecturers and subject professionals eager to transition into teaching.

• Industry Experience: Bring a wealth of experience from the electrical installation industry.

• Passionate Educator: Demonstrate a passion for teaching and the ability to engage and motivate students.

• Excellent Communicator: Possess strong communication skills, both in delivering lectures and providing feedback.

Lecturer in Electrical Installation - Benefits

- 37 days annual leave for Academic Staff plus bank holidays and additional closure days over the Christmas period

- Automatic enrolment into the Teachers' Pension Scheme

- Free onsite car parking

To submit your application for this exciting Lecturer in Electrical Installation opportunity, please click 'Apply' now.

You will be a part of an experienced team delivering individual patient care. You will need to be highly motivated and enthusiastic, to help improve both the patient experience and the nursing care. You will be working in an environment that will be a challenge to your organisational skills and one that will enhance your knowledge of various specialties. Duties include: Caring and communication with kindness and compassion Personal Care including catheter care and Incontinence (This includes bodily fluids and faeces) Nutrition and Hydration support Pressure Area Care Collect specimens (routine bodily fluids only) Moving and handling Documentation including food & fluid charts and outcome sheets. Environmental maintenance Performing care in line with risk assessments and care plans Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets. Assist with the preparation of medical notes to facilitate the running of clinics. Escort to other departments (except theatre) Instigate Emergency procedure. Promote person centred values and provide support for patients wellbeing and fulfilment. Please find attached the band 2 and band 3 job description and person specifications.

Job Advert: Clinical Optometrist

Location: Swindon SN3
Salary: £45,000 - £52,500 (pro-rata depending on agreed hours) Possible salary increase up to £57,500 based on experience and the specific working arrangement (1 or 2 days per week).

We have an exciting opportunity for an experienced Clinical Optometrist Initially offering up to 2 days per week, this role presents a unique chance to make a significant impact in patient care, particularly in cataract assessments and consultations.

Key Responsibilities:

• Conduct cataract consultations, assessing whether patients require surgery.
• Work alongside an assistant who will prepare and pre-screen patients (including pupil dilation) ahead of the consultation.
• Each appointment will typically last 15-20 minutes.
• Provide patients with clear, understandable information about cataract surgery options, risks, and benefits, offering reassurance throughout their journey.
• Ensure post-operative management with support from medical staff.
• Opportunity for training in additional areas such as YAG laser and future qualifications like laser eye surgery.
• Participate in ongoing clinical governance and compliance, ensuring patient-centric, high-quality care.

Who the client is:
Core values are the foundation of everything we do. We believe in providing compassionate care and exceptional service to our patients while fostering a positive, collaborative working environment for our staff.
Our values include:

• Caring for our patients, colleagues, and communities with kindness and respect.
• Passion for delivering high-quality care and sharing our knowledge and skills with others.
• Togetherness, celebrating diversity and promoting an inclusive culture.
• Listening to patients and colleagues, demonstrating empathy and integrity in all our interactions.
• Focus, ensuring that we continually strive for improvement in patient care and professional development.

Skills and Experience:

• Post-registration experience: At least 12 months of experience in optometry.
• GOC registration: Must hold current General Optical Council registration.
• Ability to assess patients for cataract surgery and communicate complex medical information in a clear, patient-friendly manner.
• Experience with or willingness to undergo training for YAG laser and other advanced eye procedures.

Benefits:

• Competitive salary with the potential for increases based on experience and weekly hours.
• Structured onboarding program and access to future training and qualifications, including laser eye surgery.
• Possibility of visa sponsorship (subject to confirmation).
• Opportunities for continuous professional development.
• Work in a supportive team with a focus on patient-centred care.

Additional Responsibilities:

• Quality Assurance: Identify opportunities for service improvement and contribute to the development of clinical practices.
• Communication: Foster positive relationships within the team and with patients, ensuring clear, effective communication at all times.
• Health & Safety: Comply with all relevant health and safety guidelines and report any incidents promptly.
• Confidentiality: Ensure the privacy and confidentiality of patient and staff information in line with legal requirements (GDPR, Data Protection Act).

How to Apply:
If you're looking for a fulfilling role where you can make a real difference in patient care, we'd love to hear from you. Please submit your CV and cover letter outlining your experience and why you're a great fit for this role.

Job title: Experienced Social Worker - Family Safeguarding Service - Social Care Qualified
Job Category : Social Care Qualified
Location : Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £35.27 per hour

Swindon Borough Council currently require Experienced Social Workers within the Family Safeguarding Service. The team work within pods to optimise the management, oversight and support to all Social Workers.
There are 5 Social Workers and 1 Manager per POD.
Social Workers must have with experience and skill to:
Undertake comprehensive assessments including parenting assessments in a timely way to inform development of outcome focused care plans with Children and their Families.
Undertake care proceedings within the court, both private and public.
Initiate and complete within court timescales and achieve permanency plans for children including adoption.
Understand and respond to complexity of risks and are required to evidence on records, including providing analysis of their interventions with children and families. Please note that candidates living 50+ miles from Swindon are entitled to claim a flat rate of
100 per week to use towards either accommodation or mileage.

Care Assistant Days- Required at Westbury Court Nursing Home in Westbury, Wiltshire , Part of The Country Court Family
Hours: Days 33 Hours per week available, working weekends on rota
Westbury Court is located in Westbury, Wiltshire and provides residential, nursing, respite, palliative and dementia care. Featuring 60 spacious, the home also offers a comfortable lounge and dining room on each floor, as well as on-site hairdressing and a landscaped garden.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Job title: Experienced Social Worker – Assessment and Child Protection - Social Care Qualified
Job Category : Social Care Qualified
Location : Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £30.15 per hour
The team is made up of 5 PODs managed by 5 Assistant Team Managers and 2 Team Managers. Each POD of 4 Social Workers and their Assistant Team Manager is on duty once every 5 weeks.

During the duty week social workers in the team are allocated a caseload of children who require a statutory assessment or child protection investigation, these assessments inform the development of their plan.

Some children require on-going support from within our communities, or Family Intervention and Support Service, others may require a Child in Need or Child Protection Plan. We strive to ensure smooth transitions for all of our children.

If successful you will join a welcoming, supportive and nurturing team where expectations for children are high.

You will receive monthly reflective supervision.

The Springfields Academy, Reach South Academy Trust is seeking to appoint experienced Autism Support Workers to join the School in January 2025.
Post: Autism Support Worker
Location: The Springfields Academy (North Site), Curzon Street, Calne, SN11 ODS
FTE Salary Range: Grade F, Pt 9 £26,409 - £27,711 per annum pro-rata
Contract Type: Permanent, full-time/part-time, term-time only (39 weeks a year)
Contract Hours: Various hours per week; Monday to Friday
About the role
We are looking for Autism Support Workers (ASWs) to work alongside the teacher to deliver a personalised autism friendly academic and social skills curriculum, as well as to support the families to implement functional skills within the home and community at our Calne site.
Springfields is a fantastic, vibrant and caring community that engages pupils and develops positive attitudes to learning. Our autism approach is accessed by all our pupils and is personalised to meet specific needs. All our pupils have an education, health and care plan.
About the successful candidate
The position of Autism Support Worker (ASW) is an exciting opportunity for a passionate and compassionate individual to lead interventions and support our learners with autism.
Key skills:
To have a good knowledge and understanding of autism and social communication needs and appropriate strategies to support pupils with this need. E.g. TEACCH
To have knowledge and understanding of social, emotional & mental health needs and cognitive needs, that affect children and young people's development.
Excellent listening skills
An ability to build strong, trusting relationships
To be resilient and able to take regular responsibility for agreed learning /activities
Promote and support the inclusion of all pupils in the learning and social skills activities
To use positive and personalised anxiety management strategies
About the School
The Springfields Academy is a Reach South Academy for young people aged 5-19 with autism. We have 250 pupils attending our Calne site .
Our goal is to build safe independent lives for autistic young people through support, understanding and enablement.
We aspire to build safe independent lives for autistic young people through support, understanding and enablement. Additionally, we are a ‘National Autistic Society Accredited Provision’ with over 90% of the current cohort having a diagnosis of Autism. All students have the potential to access a primary/secondary curriculum.
We are an acknowledged centre of excellence for Autism; we are highly reflective in our practices, and are continually working to improve our provision and practices. We provide a personalised curriculum journey that enables leaners with a diagnosis of autism to develop skills in areas of need and to overcome their barriers to learning. The drive to build ‘safe Independent lives’ shapes this curriculum and everything else that we do.
About the Trust
Reach South is a young and developing Trust which operates across the South West of England with the aim of delivering all through 3-19 education. We operate 17 academies in Plymouth, Bournemouth, Dorset, Gloucestershire, and Wiltshire. We are building this Trust on a clear set of values, behaviours and curriculum principles. At the heart of those values and principles is a belief in our young people and a determination to support them to develop the knowledge, skills and attitudes to become the successful citizens for today and all of their tomorrows.
Our core business is delivering exceptional education for children and young people with a mission to help all pupils aspire to achieve beyond the expectations that others put on them. We do this through the development of a talented and committed workforce. In order to deliver exceptional opportunities for learning, we need highly motivated staff across all parts of the organisation.
Those we recruit are able to demonstrate that they share our values, are highly motivated to work with colleagues, within and beyond their school, to continuously develop their skills and pursue professional excellence.
Next StepsClosing date: for applications is Sunday, 1st December 2024
Interview Date: Interviews are provisionally booked for w/c 9th December 2024We reserve the right to interview and appoint prior to the closing date. Therefore, an early application is strongly advised.
Opportunities and Benefits
We offer a competitive salary plus LGPS pension, great career progression and development opportunities, access to our Employee Assistance Programme with many other benefits.
We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.
Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting.

Wiltshire College & University Centre have an exciting opportunity for an Electrical Installation Technician to join our team.

Location: Trowbridge, Wiltshire

Salary: £23,669 rising to £24,165 per annum (Professional Services Grade 4 & 4a)

Job Type: Permanent, Full Time 37 hours per week, 52 weeks per year

Closing Date: Monday 2nd December 2024

Electrical Installation Technician - The Role:

Wiltshire College & University Centre is on the lookout for an innovative and skilled Electrical Installation Technician to join our forward-thinking team. In this role, you'll work closely with both students and faculty, providing hands-on support, expert guidance, and mentorship in our electrical installation workshops and classrooms. If you're passionate about developing the next generation of electricians and thrive in an educational environment, this role is your opportunity to make a significant impact.

Electrical Installation Technician - Key Responsibilities:

• Technical Support: Assist instructors and students during practical lessons, ensuring a safe, productive learning environment.

• Workshop Maintenance: Organise and maintain tools, equipment, and teaching resources for electrical installation.

• Student Engagement: Support students in their practical assessments and provide one-on-one mentoring where necessary.

• Compliance: Ensure all activities and resources comply with relevant health, safety, and electrical standards.

• Continuous Improvement: Collaborate with faculty to introduce new technologies and approaches in electrical installation techniques.

Electrical Installation Technician - You

Qualifications & Experience Required:

- NVQ Level 3 or above in Electrical Installation or a related field.

- Industry experience in electrical installation, maintenance, or related field.

- Strong understanding of health and safety regulations related to electrical systems

If you're ready to inspire and guide the next generation of electricians and want to be part of a dedicated educational community, we'd love to hear from you.

Electrical Installation Technician -- Benefits:

• Competitive salary
• 30 days annual leave for Professional Service Staff plus bank holidays and additional closure days over the Christmas period
• Automatic enrolment into the Local Government Pension Scheme

Electrical Installation Technician -- Application Process:

To submit your application for this exciting Electrical Installation Technician opportunity, please click 'Apply' now.

Applications for this role close on the 2nd December 2024.

About the Role

Are you a chef that’s looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?

If this sounds familiar, why not consider a move into the care sector. Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishes to restaurant standard.

If you thrive on the delicate balance of creativity and budgets? Look no further! We’re seeking a talented Chef who can weave magic into our menu while keeping a watchful eye on the bottom line.

What will you be doing?

Menu Planning and Seasonality:

• Create menus that dance with seasonal ingredients where possible, ensuring freshness and delight for our residents.
• Balance creativity with cost-effectiveness.

Recipe Development:

• Dream up crave-worthy, innovative dishes that align with our brand identity.
• Design recipes that fit within our kitchen’s capabilities and equipment.

Food Management:

• Oversee food preparation, presentation, and taste. Our guests deserve nothing less than perfection.
• Manage inventory efficiently to minimise waste and maximise flavour.

Budget Mastery:

• Understand food and labour costs and work within a pricing strategy.
• Craft menus that not only tantalize taste buds but also keep our business thriving.

Who will you be?

Whilst it would be amazing if you had experience working in a care setting, welcome applications from all sectors!

Some non-negotiables for us are:

• Proven experience as Chef.
• Holder of a food hygiene certificate or equivalent
• Financial acumen – you know your numbers as well as your favourite recipe.

What’s in it for you?

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If you’re ready to elevate our dining experience and make every bite memorable, apply now!

Kings Court

Kings Court Care Centre, situated close to transport routes in Swindon, supports those seeking an independent lifestyle and assistance from skilled carers. A team of caring staff welcomes new residents and strives to respect the wishes of individuals as much as possible. Residents at Kings Court Care Centre have the freedom to make decisions about what meals they would like. A home-cooked alternative meal can always be provided by the care home's chef. Individuals are given nutritious options so that they can enjoy a well-balanced diet. Staff takes residents and their relatives' concerns very seriously and individuals are made to feel comfortable thanks to the care home's approachable and friendly staff.

Proud member of the Disability Confident employer scheme

Kickstart your career with us this New Year and make 2025 your best year yet!

Are you passionate about customer service and helping others? Are you a team player who enjoys collaborating and working in a fast-paced environment? If so, we have the perfect role for you!

What you’ll be doing

In this role, you’ll be doing one of the most important jobs for our business, providing an exceptional service to all our customers. Our Customer Service Representatives are the heartbeat of our contact centre, answering calls and supporting our customers every day. Each customer is unique, and every call will be different - from explaining water bills to helping customers with financial difficulties find the best tariff for them, you’ll listen, empathise, and provide solutions with a smile.

No Experience? No Problem!

From your very first day as a Customer Service Representative, we're committed to your growth and development. We offer the training, support, and knowledge you need to excel in your role. Join us and thrive in a workplace that celebrates your uniqueness and prioritises your well-being.

Why join us?

Community focus: We proudly support the communities we serve. To join us, you’ll need to live in the Thames Water region – you’ll know if you do because your water bill comes from us!

Fair opportunities: We’re dedicated to ensuring all employees have access to the coaching and training they need to build a career they love.

Flexible shifts: The hours of work are 36 hours a week, following a shift pattern that varies from month to month between 8 am - 8 pm & 1 in every 4 Saturdays. One of our friendly team members will discuss available shifts with you.

The start date for the role is 20th January 2025

What should you bring to the role?

As you begin your journey as a Customer Service Representative, here are the key skills and behaviors we value:

- Exceptional service: Deliver outstanding customer experiences
- Clear communication: Engage effectively and possess a great phone manner
- Active listening: Truly hear and appreciate what our customers need
- Problem solving: Find the right solution for our customers
- Resilience: Tackle challenges with strength and composure
- Positive passion: Bring a positive attitude and a genuine love for helping others
- Technical proficiency: Navigate systems, databases, and communication tools efficiently

What’s in it for you?

Join a team where customers are at the heart of everything we do. We offer comprehensive training to ensure you succeed in your new role.

Ready to make a difference? Apply now!

Submit your application and start your journey with Thames Water today. We can’t wait to welcome you to the team!

- Competitive salary starting at £22,524 per annum
- 24 days holiday per year increasing to 28 days with the length of service
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Position:Registered BranchManager

Location:Wiltshire Branch (SN11 9PU)

Contract Type:Full Time, Permanent

Salary:£38,000

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

About you:

We are looking for a passionate and commercial leader to support the growth and development of our branch andas an extension of our Cera family. As one of thelargest service providers we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities.

You will be responsible for developing the people and processes that result in a high-performing and compliant branch, as well as, continuing to work to align these with the wider Cera teams.

Responsibilities:

- Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our communities.

- Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer's and the purchasing authority.

- Take an active role in reviewing and amending service packages in partnership with branch staff and central teams.

- We regularly evaluate service goals and quality objectives and need our Registered Managers to undertake this and deliver actions for areas identified as requiring improvement.

- Accurate and legible records are key to help us monitor our support for our service users but also to meet our regulatory requirements. You will be regularly auditing our records and files to make sure they meet standards.

- Whilst our people and service users are our most important focus you will also be responsible for overseeing the implementation and monitoring of Cera policies and procedures as well as taking action where individuals do not adhere to these.

- Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.

- Maintain the operations of Cera at the standard agreed with the Regional Director and Quality & Compliance team, within the financial budget or other parameters set.

- Partner with Finance and Operations colleagues to measure weekly expenditure to ensure budget is maintained.

- Develop and maintain effective working relationships, particularly with our Business Development teams and Local Authorities so we can acquire new contracts and support packages.

- Commit to join and actively participate in the Skills for Care Managers Network to help to further develop our profile within the industry.

- Plan and attend regular meetings with all stakeholders to keep abreast of views, developments, opportunities and expectations.

What we're looking for:

- Previous experience working in a regulated care environment is a must.

- SVQ/NVQ Diploma level 5 Health and Social Care would be desirable but not essential.

- Registered with SSSC (Scotland only)

- Someone compliant with the knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

- A leader, someone comfortable leading a team and overseeing budgets.

- Knowledge of leading a team and working within a multi-disciplinary environment.

- Previous experience of working as a manager within a domiciliary setting.

- Experience of working with Service Users who have additional support or complex needs.

- A leader with a passion for delivering excellent care to a high standard.

Benefits:

- Great Career development opportunities with a fast-growing Company.

- Hardworking team looking to utilise Technology to improve Home Care in the UK.

- Competitive salary.

You'll have access to:

- Training and development for your role and future Career with Cera

- We Care discount platform and Employee Assistance Programme

- Refer a Friend scheme

What's it like to be part of the Cera Team?

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.

Support Worker Salisbury - £11.57 ph

Typical Shifts are: Monday - Sunday 07:00 - 15:00, 15:00 - 22:00, including some sleep ins. Working 3 or 4 shifts a week including some weekends

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Salisbury is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Role Overview
We are recruiting for a Service Desk Analyst to join the team in our Head Office.The Service Desk Analyst works in the operations function, providing a single first point of contact to all users, for the resolution of incidents and the administration of IT service requests.Hours of work between are between 7am and 7pm but currently working 7am-5pm Mon-Fri, rotating shift pattern 07:00-15:30 / 08:30-17:00Based in Chippenham Head Office
Key Accountabilities

• Provide 1st line IT technical support, taking ownership of the customer Incident or Service Request and see it through to resolution
• Monitor support ticket queues ensuring incidents are actioned in line with SLA's
• Maintain support tickets correctly and keep the client updated with progress every day
• Ensure any Incidents or Service Requests that cannot be resolved by the Service Desk are escalated appropriately
• Create a positive impression of the Service Desk by building a rapport with the customer, focussing on business needs and delivering best possible customer service
• Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service
• Assist with Infrastructure tasks as and when required
• Maintain user security on all systems
• Completion of Service Requests
• Administration of Active Directory, End User Devices, Office 365 and Business Applications

Skills & ExperienceThe successful candidate will provide excellent customer service and quality technical support. They must be well organised, self-motivated, punctual, adaptable and flexible in their approach to work. They must also be able to prioritise a variable workload and know when to escalate a problem appropriately. They will be required to communicate effectively with pressurised users at all levels, often whilst under pressure themselves. Whilst demonstrating that they are an excellent team player.

• Proactive individual able to work in a fast-paced and constantly changing environment
• Excellent and demonstrable interpersonal and communication skills, both verbally and written
• Customer focussed attitude with positive approach
• Excellent telephone manner, listening and empathy skills
• Problem solving and diagnostic skills
• Team player; works with and supports the rest of the team
• Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL
• Proven experience & understanding of IT infrastructure, desktop and business applications
• Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking, Citrix, all versions of MS Office including Office 365
• Ability to follow processes, policies, procedures and guidelines to ensure consistent quality of service
• Proven track record working in a Service Desk role

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To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and workstreams across the 3 constituent AHA Trusts. Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management. Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust See JD for full details

Great Western Hospitals NHS Foundation Trust (GWH) is seeking a Programme Support Officer to support their significant and exciting journey towards implementing and sharing an Electronic Patient Record (EPR) across the Acute Health Alliance constituent Trusts i.e., Royal United Bath Hospital (RUH), Salisbury Foundation Trust (SFT) and Great Western Hospitals NHS Foundation Trust (GWH), Swindon.

The successful candidate will have demonstrable previous experience supporting large digital or change programmes or projects.

The post holder will work as part of a busy and dynamic team in delivering an effective programme of work, supporting managers and staff with the EPR programme workstream and project activities. Day to day the work will involve supporting the teams to ensure the portfolio of tasks and projects is planned and managed effectively using PRINCE2 methodology and documentation standards.

The majority of the work will be undertaken remotely, but with a requirement to be work from GWH when necessary and potentially travel to other NHS sites when required. You will therefore be a self-starter and used to working with minimal supervision.

If you are therefore seeking a busy but rewarding challenge as your next career opportunity in Programme Support, we would love to hear from you. Previous applicants do not need to apply. Please align your experience to JD in your supporting statement, with clear examples given how you meet the criteria.

Liaising with multi-disciplinary teams across the Trusts the successful candidates will need excellent organisational skills, possess a high level of communication skills, both written and oral, and be motivated to help the teams achieve.

The post holder will work under the guidance of the GWH EPR Programme Manager to provide programme and project support on a range of PMO tasks. Support will be provided using standard PRINCE2 and other appropriate project management methodologies.

The post holder will provide support in relevant programme management groups, be actively involved with the day-to-day delivery of the programme activities and will manage both programme and project-level documentation on behalf of the EPR programme.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and workstreams across the 3 constituent AHA Trusts.

Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management.

Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust

See JD for full details


This advert closes on Thursday 28 Nov 2024

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