Service Reliability Engineer Intern
Amadeus Hospitality Business Intelligence (BI) is seeking a Service Reliability Engineer Intern to join our team. The candidate will be responsible for ensuring the reliability and availability of Amadeus Hospitality BI products.
The Amadeus Hospitality BI products provide critical insights to our customers that assist them in increasing revenue and profitability. Ensuring access to the right data at the right time helps our customers accelerate revenue for long term growth.
With Amadeus’ Hotel Business Intelligence Solutions, customers unlock a complete, 360-degree view of rate, occupancy, and distribution trends with both forward-looking and historical data, as well as data from different competitive sets in their market.
Specific accountabilities
- Manage and support application operations for Amadeus Hospitality BI services end to end.
- Develop automation to control, build, and deploy managed services.
- Automate processes to support operations of technical systems and applications.
- Develop and support application monitoring to ensure the reliability and availability of products.
Common accountabilities
- Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.
- Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
- Works with a moderate level of guidance and direction from manager.
Education
Pursuing degree in Information Technology, Engineering, or related discipline.
Relevant work experience
Professional experience as a Reliability Engineer or similar position
Technical Skills
To be successful in this role, you should have a strong understanding of CI/CD, automation, and release management. You must have strong hands-on experience with Kubernetes and Monitoring tools. You should also have experience with application development in Java and Python.
In addition to your technical skills, we are looking for a team-oriented individual who is passionate about building and maintaining a positive team culture. You should be a strong communicator and collaborator who is able to work effectively with cross-functional teams.
Specific Technologies
- Azure/AWS/GCP
- Docker, Kubernetes, Helm
- Git, CI/CD, Jenkins
- Splunk, Datadog, Grafana
- Java, Python
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.
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