Total 40 Fresh/Entry Level Customer Service job vacancies in Central, Hong Kong Island

Job Scope

Data Entry (for Sales Invoices) + Printing Invoices + Check Pricelist

Time: Monday to Saturday 8.30am - 6pm (5 day work)

Duration - 3 months (to start Immediately)

Location: 23 Chin Bee Ave

Prefer stay near by, Only Singaporen or PR

Prefer able to speak & Write: English and Chinese

No work permit holder is allowance

Introduction

Cognitive was founded in 2009 and has been helping children with learning difficulties cope with their academic challenges. Statistically, more than 90% of our students succeeded in progressing to Secondary School and almost 100% of our students proceeded to higher education. We are proud of our achievement and credit our success to our past contributions from staff, past and present.

Role Description

As part of our expansion, development and identifying talent and providing opportunities for new graduates to experience the role of Management Trainees in Special Education, learn how to execute successful intervention methods, and have the chance to learn from the professionals, we invite applicants to apply for a 6 months traineeship program. Upon completion of this program, selected trainees will be given an opportunity to sign a full-time contract with us. Potential candidates may also be offered supervisory position.

Trainees would be given training, opportunities to learn from our coaching staff, participate in research and development and be mentored for skills development with the ultimate objective for this staff to be groomed for supervisor and management position.

This is not a typical traineeship program. Trainees will be subjected to reviews, test and assessments periodically by management to ensure that only those who meet our expectations would be given the opportunity to pursue a career with us.

Qualifications

1. New graduates or graduates that have an interest in Special Education.
2. Degree in Psychology, Speech Therapy, Special Education, Linguistic or in related field.
3. Enjoy working with children.
4. Traineeship program - April intake.

Job Scope

Data Entry (for Sales Invoices) + Printing Invoices + Check Pricelist

Time: Monday to Saturday 8.30am - 6pm (5 day work)

Duration - 3 months (to start Immediately)

Location: 23 Chin Bee Ave

Prefer stay near by, Only Singaporen or PR

Prefer able to speak & Write: English and Chinese

No work permit holder is allowance

Location: Multiple location (East/West/North)

Responsibilities:

1. Hardware and Software Management:Install and configure computer hardware, software, systems, networks, and printers.
   Replace components for servers, including mainboards, CPU, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.
   
2. Technical Support:Respond promptly to service issues and requests from customers.
   Provide technical support to address a wide range of IT-related concerns across various customers.
   
3. On-Site Support:Offer on-site support for IT issues at customer offices, ensuring timely resolution and minimal disruption to operations.
   
4. IT Inventory Management:Perform and maintain an up-to-date IT inventory list for customers.
   
5. Server Management:Handle server-related issues through the ticket system.
   Escalate complex server issues to the server supplier TAC (Technical Assistance Center) and diligently follow up on resolutions.

Requirements:

• Min Nitec in Computer Science, Information Technology or related disciplines
• Candidate with no experience is welcome to apply, training will be provided
• Proficient in equipment installation and troubleshooting.
• Strong knowledge of data center operations.
• Excellent organizational and communication skills.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and professional manner
• Provide administrative support to project teams, including document management, meeting coordination, and communication facilitation
• Assist in project documentation, including drafting project plans, status reports, and meeting minutes
• Maintain accurate records and databases, ensuring data integrity and confidentiality
• Compile and analyze data, generate reports, and prepare presentations to support decision-making and business planning activities
• Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement
• Coordinate and facilitate internal meetings, workshops, and events, including logistics planning, venue arrangements, and catering services
• Assist in the implementation and execution of operational processes, procedures, and policies to ensure efficiency and compliance with organizational standards
• Collaborate with cross-functional teams to address operational issues, resolve conflicts, and optimize workflows
• Provide administrative support to senior management and department heads, including calendar management, scheduling meetings, preparing agendas, and coordinating travel arrangements

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Assist the Manager in daily management
• Overlooking the daily functions of the business
• Creating short and long-term operational goals
• Cooperate with different departments
• Familiarize with all departments’ operations
• Suggesting improvements needed in different operations
• Maintaining a healthy relationship with clients and stakeholders
• Communicating with executives and upper management regularly
• Any other duties as assigned

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278