Total 2 Fresh/Entry Level Customer Service job vacancies in Glasgow, G21 1TS

I have an exciting opportunity for an experienced Administrator/Data Entry clerk to join my client based in Glasgow City Centre. This is a fixed term contract joining my client for 12 months. The proposed start date for this opportunity will be the start of August 2024, allowing time for your credit checks to be ran and cleared before starting.

This is a great opportunity for someone who comes from an applications/processing or financial services background, however this is only a desirable and not an essential. Ideally, if you have experience working with Invest Cloud, this would also be highly beneficial, however again is not an essential.

You will work on a hybrid model, Monday to Friday 9am-5pm, enjoying 3 days in the office and 2 days from home, enjoying a highly competitive salary of £27,000 per annum.

You will support my client who are integrating onto a new internal system, so are therefore looking to bring on board individuals with high attention to detail, to support with this integration.

*Please note you MUST also be able to pass a Credit Check if successful*

Duties and Responsibilities Include:

• Processing new account/system information
• Handling a high volume of data/ inputting into the internal system
• Moving client information from one system and inputting into another
• Work to deadlines as there will be a high volume of workload being inputted per day
• Updating case notes onto the trackers to monitor the progression of the cases
• Be comfortable working with confidential information and inputting this accurately to make sure all new client accounts are up to date and correct

To be considered you must be:

• Be available to start in August 2024
• Computer Literate
• Able to use your own initiative
• Be able to follow guidelines and strict GDPR policies
• Confident dealing with highly confidential information
• Have strong attention to detail

If you feel you have the relevant skills and experience and looking for a new and exciting opportunity to grow, whilst working with a fantastic company, please apply by submitting your CV or contact Alice Barr at the Glasgow office on alice.barr@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Trainee IT Support Engineer

Location: Glasgow. G33 4EN
Starting Salary: IRO £18-21k + Benefits.
Contract: Full time, Permanent

We are Red Mosquito Ltd; we are recruiting and we want you!

Red Mosquito are IT support specialists and managed service providers based at our Operations Centre in Glasgow and in Edinburgh. We're in the business of providing top quality IT services driven by our passion for technology. Our team of experienced engineers operates throughout Scotland doing the technical stuff so that our customers IT systems run efficiently and seamlessly.

Our Service Desk team delivers technical support and consultancy to SMEs throughout Scotland, assisting with infrastructure, hardware and software issues. Our high quality support is delivered via phone, remote access and on-site. We are looking to expand our team with a skilled and enthusiastic trainee who will have develop an integral role within the team. The successful candidate will be interested in developing a career in IT Consultancy and will demonstrate excellent customer service skills alongside an aptitude for learning different applications and systems.

We offer great opportunities for training & development, leading to career progression, with a chance to gain experience across a varied and challenging IT estate. As Trainee Engineer, you will report directly to the Service Delivery Manager.

Duties & Responsibilities:

* Daily maintenance and monitoring of key systems
* Imaging and preconfiguring desktops and laptops
* Completing internal auditing, processing new equipment and repairs

You will support our Service Desk Team:

* To provide technical support across a broad range of customers and ICT technologies.
* To maintain a high degree of customer service for all IT support incidents and projects.
* To accurately update/maintain our ticketing system, documentation and Service Level Agreements.

Attributes:

* Good understanding of IT technologies with ability to learn hardware set-up and software configuration
* Willing to learn new technologies and a commitment to continuous professional development
* Ability to learn to troubleshoot, diagnose and remedy hardware and software problems
* Flexible and willing to work out of hours as required
* A team player looking to thrive in a fast-paced environment
* Excellent organisation and planning skills
* Strong communication skills with customers and team members
* First class telephone manner, excellent written and spoken English
* Commercial awareness and excellent customer service skills

In return we offer:

* Flexible Working
* Online learning
* Competitive salary with annual pay progression
* Celebrate Your birthday day off
* Free parking
* Cash bonus scheme
* Incremental leave allowance
* Team building days out

Preferred Qualifications:

* Ideally HND or Degree in IT
* Relevant Microsoft / Industry accreditation would be beneficial.
* Current UK Driving Licence and own car preferred.

If you feel you have the skills and experience to be successful in this role then apply today!