Total 20 Fresh/Entry Level Customer Service job vacancies in Remote New York

Location: Multiple location (East/West/North)

Responsibilities:

1. Hardware and Software Management:Install and configure computer hardware, software, systems, networks, and printers.
   Replace components for servers, including mainboards, CPU, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.
   
2. Technical Support:Respond promptly to service issues and requests from customers.
   Provide technical support to address a wide range of IT-related concerns across various customers.
   
3. On-Site Support:Offer on-site support for IT issues at customer offices, ensuring timely resolution and minimal disruption to operations.
   
4. IT Inventory Management:Perform and maintain an up-to-date IT inventory list for customers.
   
5. Server Management:Handle server-related issues through the ticket system.
   Escalate complex server issues to the server supplier TAC (Technical Assistance Center) and diligently follow up on resolutions.

Requirements:

• Min Nitec in Computer Science, Information Technology or related disciplines
• Candidate with no experience is welcome to apply, training will be provided
• Proficient in equipment installation and troubleshooting.
• Strong knowledge of data center operations.
• Excellent organizational and communication skills.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and professional manner
• Provide administrative support to project teams, including document management, meeting coordination, and communication facilitation
• Assist in project documentation, including drafting project plans, status reports, and meeting minutes
• Maintain accurate records and databases, ensuring data integrity and confidentiality
• Compile and analyze data, generate reports, and prepare presentations to support decision-making and business planning activities
• Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement
• Coordinate and facilitate internal meetings, workshops, and events, including logistics planning, venue arrangements, and catering services
• Assist in the implementation and execution of operational processes, procedures, and policies to ensure efficiency and compliance with organizational standards
• Collaborate with cross-functional teams to address operational issues, resolve conflicts, and optimize workflows
• Provide administrative support to senior management and department heads, including calendar management, scheduling meetings, preparing agendas, and coordinating travel arrangements

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Assist the Manager in daily management
• Overlooking the daily functions of the business
• Creating short and long-term operational goals
• Cooperate with different departments
• Familiarize with all departments’ operations
• Suggesting improvements needed in different operations
• Maintaining a healthy relationship with clients and stakeholders
• Communicating with executives and upper management regularly
• Any other duties as assigned

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

We are looking for a Digital Trainee to join our company.

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to explore and develop new opportunities within the renewables, offshore and energy industries. Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further.

Who you are:

You will support development and implementation of digital projects for Wilhelmsen Ships Service. You will also be introduced to other Wilhelmsen Ships Service activities.

Required experience and skills:

• Master’s degree in engineering, technology, business or other relevant
• Graduate or 1-2-years of experience.
• Knowledge of Python, Matlab, R or similar programming languages.
• Curious mindset, and the ability to problem-solve, innovate and identify new ways of working.
• Excellent communication skills and ability to communicate with all levels of the organisation.
• Service minded and can-do attitude.
• Analytical and structured with commercial mind-set.

What you will be doing:

• A two-year program providing experience in different roles to gain experience and knowledge of the different segments in Wilhelmsen to become capable of mastering numerous functions within the company.
• Be assigned to different roles based on business needs and priorities to provide support and contribute to business and project development activities.
• Drive and /or contribute to projects within technology and innovation.
• Excel through individual responsibility and challenging tasks.
• Participate in specific projects as required.
• Be an ambassador for cross-company collaboration.

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Digital Trainee.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose:

The Engineer shall be rotated to provide technical support and work in the 3 units in Technology Support:

• TV Studios & OB Support (TVS)
• Media Delivery (MD)
• Technical Support (BE IP)

The Scope:

The Engineer is expected:

i. TV Studios & OB Support (TVS)

• To support the design, installation and maintenance of broadcast enterprise systems for Studio Production, Location Unit and Outside Media Production. He/She assists in delivering infrastructure projects, which includes system integration, acceptance tests and enhancement work.
• To perform preventive and corrective maintenance of broadcast related equipment and infrastructure which involves delivering infrastructure projects as per technical instructions, standard procedures and learning on-the-job in maintaining TV Studios, Outside Broadcast Production, OB van systems/ equipment and Parliament House for live broadcast and production.
• To assist in the setup and provide technical support of production facilities for major events coverage.

ii. Media Delivery (MD)

• To support the design, installation and maintenance of allocated parts of the organisation's linear and non-linear media equipment and infrastructure.
• To assist in delivering Contribution infrastructure projects which includes maintenance on microwave link, fibre link, cellular data bonding link and other types of wired and wireless links equipment and infrastructure which involve delivering Media Contribution projects as per technical instructions, standard procedures and learning on-the-job in a project environment.
• To assist in the setup and support the media connectivity and delivery from outside locations to base for live broadcast and production.

iii. Technical Support (BE IP)

• To support the design, installation and maintenance of broadcast enterprise and production IP infra media network.
• To assist in delivering infrastructure projects, which includes system integration, acceptance tests and enhancement work.
• To perform preventive and corrective maintenance of broadcast related equipment and infrastructure which involves delivering infrastructure projects as per technical instructions, standard procedures and learning on-the-job in maintaining broadast controller, orchestrator and monitoring system for media IP network.

Requirements:

• Degree in Electronic & Electrical Engineering or Information Engineering & Media or Computer Engineering from a recognised tertiary institution
• Hands-on Engineer with interest in broadcast engineering
• Knowledge in IT and computer network
• Proficient in written and communication skills
• A team player who is able to work independently and is prepared to perform shift duties