Total 112 Junior Executive level Customer Service job vacancies in Daly City, CA, United States 94014

Job description

• Receiving visitors and guests by greeting, welcoming, directing them appropriately.
• Answering and transferring calls to respective department/staff if necessary.
• Perform administrative and clerical tasks such as document preparation, handling incoming and outgoing correspondence.
• Maintaining office/pantry’s supplies/inventory and restock in advance.
• Liaise with suppliers/vendors and building management for any related issues.
• Maintaining office cleanliness, tidiness and safety precautions are in order.
• Manage schedule and tidiness of meeting room.
• Handling corporate meals such as contact suppliers, ordering, receiving and etc.
• Ad-hoc task assigned by superior.

Requirement:

• At least with diploma certification.
• Fresh graduates are welcome.
• Proficiency in MS Office (Excel, Word, and PowerPoint, in particular).
• Observant and alert to detail.
• Proficiency in English, Mandarin, and Bahasa Melayu with listening, speaking, reading, and writing.
• Preferred applicant who can communicate in Mandarin.

Job Info

• Operations hours are from Monday to Friday, 8.00am to 5.00pm.
• Free daily breakfast and luncheon.
• We offer attractive benefit perks to the successful candidates.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Dental Insurance
• Health Screening
• Vision Benefit
• Corporate Meals
• Corporate Events
• Open culture
• Personal development opportunities

職位描述

• 透過問候、歡迎、適當引導來接待訪客和客人。
• 如有需要，接聽電話並將其轉接到相應部門/員工。
• 執行行政和文書任務，例如文件準備、處理傳入和傳出的信件。
• 維護辦公室/食品儲藏室的用品/庫存並提前補充庫存。
• 就任何相關問題與供應商/供應商和建築管理人員聯絡。
• 保持辦公室清潔、整潔，並做好安全預防措施。
• 管理會議室的日程安排和整潔。
• 處理公司餐食如聯絡供應商、訂購、收貨等。
• 上級臨時指派的任務。

要求：

• 至少有文憑認證。
• 歡迎應屆畢業生。
• 熟練使用 MS Office（尤其是 Excel、Word 和 PowerPoint）。
• 善於觀察，對細節保持警覺。
• 精通英語、華語和馬來語，具備聽、說、讀、寫能力。
• 能用國語溝通的優先申請人。

職位資訊

• 營業時間為週一至週五，上午 8 點至下午 5 點。
• 每日免費早餐和午餐。
• 我們為成功的候選人提供有吸引力的福利待遇。

津貼和福利

• 附近的公共交通
• 中心位置
• 醫療保險
• 牙科保險
• 健康檢查
• 視力益處
• 公司餐點
• 企業活動
• 開放文化
• 個人發展機會

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

地點：吉隆坡生態城

職位概況：

我們正在尋找一位敬業且積極主動的客戶支援主管加入我們的團隊。成功的候選人將透過審查那些申請率較低的候選人、進行手動尋找以及在各種平台上積極與候選人互動，在提高我們職位發布的有效性方面發揮至關重要的作用。

主要職責：

• 審查職缺：分析申請人回應率較低的職缺發布，並找出需要改進的領域。
• 手動尋找：利用面試和外部資料庫來識別和吸引潛在的候選人。
• 跨平台發布：在協作平台、社交媒體和其他相關管道上分享職缺，以最大限度地提高可見性和覆蓋範圍。
• 候選人參與：積極與候選人聯繫，分享工作機會並吸引他們的興趣，提供資訊並回答查詢以鼓勵申請。
• 報告：維護外展活動和申請人回覆的記錄，以優化採購策略。

資格：

• 在客戶支援、招募或相關領域擁有豐富的經驗。
• 較強的口頭和書面溝通能力，能夠吸引和影響候選人。
• 熟悉各種採購平台、社群媒體和招募網站。
• 注重細節，具有強大的分析能力，可以評估職位發布和申請人趨勢。
• 能夠在快節奏的環境中獨立和協作工作。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求

地點：吉隆坡生態城

職位概況：

我們正在尋找一位敬業且積極主動的客戶支援主管加入我們的團隊。成功的候選人將透過審查那些申請率較低的候選人、進行手動尋找以及在各種平台上積極與候選人互動，在提高我們職位發布的有效性方面發揮至關重要的作用。

主要職責：

• 審查職缺：分析申請人回應率較低的職缺發布，並找出需要改進的領域。
• 手動尋找：利用面試和外部資料庫來識別和吸引潛在的候選人。
• 跨平台發布：在協作平台、社交媒體和其他相關管道上分享職缺，以最大限度地提高可見性和覆蓋範圍。
• 候選人參與：積極與候選人聯繫，分享工作機會並吸引他們的興趣，提供資訊並回答查詢以鼓勵申請。
• 報告：維護外展活動和申請人回覆的記錄，以優化採購策略。

資格：

• 在客戶支援、招募或相關領域擁有豐富的經驗。
• 較強的口頭和書面溝通能力，能夠吸引和影響候選人。
• 熟悉各種採購平台、社群媒體和招募網站。
• 注重細節，具有強大的分析能力，可以評估職位發布和申請人趨勢。
• 能夠在快節奏的環境中獨立和協作工作。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level.

• Identifies potential and actual problems and probable causes. Researches a variety of issues, gathers
  pertinent statistics or information, reports findings to higher level employee, and may recommend corrective
  action for aspects of a program or function.
• Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow,
  work redundancy, or systemic problems and report findings to higher level employee(s).
• Verifies completeness and accuracy of controls to ensure compliance with established procedures and
  formats.
• Revises procedures, controls, etc., as instructed by analyst(s) or comparable positions.
• Drafts memoranda, preliminary reports, and charts showing findings or recommendations.
• Assists management with labor-management issues and grievances through the preparation of reports or
  responses, frequently having advance knowledge of decisions rendered and actions proposed that may result
  in personnel actions.

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Coordinate requests for services from users and complete necessary forms.
• Maintain office files and records.
• Maintain a variety of logs to monitor budget transactions and various processes.
• Procure routine equipment and services.
• Prepare recurring reports.
• Advise on and interpret human resource guidelines for managers and staff.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Lead Medical Support Assistant (LMSA) in V16 Clinical Resource Hub is assigned to the Central Arkansas Veterans Healthcare System, Little Rock, Arkansas. The LMSA will normally work at the HUB located on 900 South Shackelford Road, Little Rock, AR or remotely. The LMSA Performs duties related to the receipt, intake and indexing of health and administrative information and will interface with personal computer (PC) applications as well as numerous Vista applications. The LMSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.

The primary duties of the Lead Medical Support Assistant (LMSA) may include but are not limited to:

• Assuring coverage of all areas of responsibility.
• Conducting ongoing reviews to ensure quality of work.
• Ensuring accurate and timely scheduling of appointments.
• Providing guidance to staff members to include changes in policies and procedures.
• Distributing and balancing workload.
• Creating and maintaining employee work schedules.
• Orienting and providing on-the-job training for new and current employees.
• Ensuring all training requirements are met.
• Organizing the work structure of the assigned areas.
• Acting as a liaison between MSA and staff in order to resolve day to day conflicts.
• Planning and organizing work with general assistance from the supervisor.
• Reporting special assignments and only referring the non-routine and high technical problems to the supervisor.
• Reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, and difficulty in securing information from clinicians or the record.
• Maintaining confidentiality of the information obtained to carry out required duties.
• Communicating with physicians, case managers, and other allied health professional staff regularly while using sound interpersonal skills.
• Working independently to make decisions based on guidelines, precedents and regulations and performs duties in such a manner that minimal supervision is required.

Within this structure, the incumbent performs the following duties:

• Prepares Systematic Analyses of Operations (SAO) annual schedules, and monitors program to ensure timely reporting to upper management officials.
• Maintains division and administrative files, is responsible for disseminating directive and other publications to all appropriate division personnel.
• Complete multiple assignments simultaneously with strict or sometimes competing deadlines.
• Receives, distributes, files and maintains office library of circulars, manuals, directives and other publications.
• Prepares division reports. Responsible for gathering and assembling all required data, ensuring timely and accurate submission.
• Performs administrative tasks, ordering equipment and supplies, prepare requests for personnel actions and maintaining files. Schedules appointments, coordinates meetings, schedules conferences, researches and provides background on subject matter of meetings.
• Use Microsoft Outlook to maintain multiple e-mail boxes, compose e-mail and respond to e-mail inquiry. Calendars, hearings and provides support to hearing officer.
• Maintains the division manager and assistant manager calendars; arranges conferences; prepares minutes for meetings; coordinates issues surrounding employee travel in the division, to include making reservations, obtaining airline tickets and preparation of travel vouchers.
• Maintains and accurate record of division travel expenditures and quarterly travel budget.
• Respond to verbal inquiries and requests for information via telephone or in person.
• Accurately and timely enters employees' leave information into the payroll program (VATAS) and validates timecards for supervisory approval.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf


DUTIES:
Medical Support Assistants provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. MSAs are essential to the success of this mission and may be assigned to many areas (service lines) of the medical center that have a need.

GS-5: This is the full performance level MSA position. The MSA is responsible for scheduling appointments in accordance with national scheduling guidelines, including interpreting and verifying provider orders. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and pre-authorization requirements for specific coverage.

Work Schedule: Monday - Friday 0730-1600 or 0800-1630 (PST); compressed tours available.
Compressed/Flexible:Available
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior Federal civil-service or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Remote: This is a 100% Remote position.
Functional Statement #: 0000

• Receives and routes incoming and outgoing materials such as controlled or routine correspondence, reports, memoranda, and other forms of written communication.
• Performs office automation duties to prepare documents such as correspondence, forms, and reports, which may include technical material, graphs, and charts.
• Performs a wide variety of administrative tasks associated with maintaining and supporting the work of the organization.

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

Headquarted in London, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus as well as our Customer Service Global Hub in Kuala Lumpur, Malaysia.

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration

About the role

The Operations Assistant will act as the backline for the department – this person will focus on supporting Sales & MKT, HR and Operation team in terms of IT infrastructure and daily operation, coordination with SEA IT team as daily basic.

What you’ll be doing

Support Sales & MKT department

• Receive request from Sales Team and Feedback for available inventory
• Monthly visit all Vietnam Office to check and maintain employee devices/ Office network
• In-charge to deliver requested inventory to the requestor timely
• Support Sales to raise Jira ticket to fix issues related to system setting, account access or any account modifications
• Receive quarterly merchandise from Marketing and Keep track for VN Inventory
• Monthly report for timely purchasing if needed

Support HR Department

• Oversee office inventory and company assess, take care logistic if needed
• Set up personal laptop, new employee account and prepare the boarding ticket before joining date
• Make sure IT Help Desk installed all Sales App with latest version
• Training Employee for company device usage and how to maintain with good condition
• Create IT Procedure for regional usage including On/off boarding; Necessary license/access/app per department; Inventory (devices) qualification
• Recommendation for change in procedure to support users

Operations & IT Assistance

• Collect Client/Sales feedback about system by monthly to find logic and send to IT Dept with suggestion
• Understand System logic and report if any bug/issue happened
• Test bug by personal experience in all interfaces when any report raised on 911/ Sales Group
• Perform to train new hire for ZFX System: MyZFX; IB Portal; CRM and Website
• Get use to ZFX Confluence to learn from another region and department
• Accept challenges individually by taking new task and handling issue
• Handle office device purchasing
• Manage vendors and quotation upon request to ensure quality and cost effectiveness

What you’ll need

• Bachelor's degree or equivalent
• Minimum 2 years of FX experience either as sales or CS (optional)
• Computer literate with particular emphasis on Microsoft Office Applications and other CRM systems 
• An effective communicator with a good command of English
• Sensitive to number, detail oriented and logical thinking  
• Multitasking and able to complete assigned task within deadline and under pressure  
• Excellent people skills, ability to manage/resolve conflict  
• Proactiveness, supportive mindset and problem solving skills  
• Fast learner and able to take up new job knowledge and skill 

vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Supervisory Medical Support Assistant (SMSA) monitors and makes work assignments, evaluates performance, resolves daily workplace issues and maintains efficient workflow.

• Provide technical and administrative supervision; oversee daily operations of the unit, ensure that agency policies and priorities are being followed; develop performance standards; and evaluate work performance of subordinates.
• Establish procedures to meet accreditation standards and consistently monitor staff to ensure services provided meet nationally accepted standards and are maximally cost effective.
• Analyze, evaluate, and advise on the effectiveness of work methods and procedures, organizations, space and manpower utilization, management controls, information and documentation systems and similar functions of management.
• Manage and prioritize resources in a cost-effective and efficient manner.
• Develop workload-based staffing standards.
• Ensure staff use current tools and conform to current directives and policy.
• Develop and maintain functioning monitors and submit results in a timely manner to the Scheduling Manager or Community Care Manager as required.
• Conduct surveys and reviews to ensure that optimal program efficiencies are achieved, and those resources are being appropriately and fully utilized.
• Provide effective planning direction by identifying needs and potential issues/concerns, deciding flexibilities in operations and constructive cost-effective approaches to the resolution of problems.
• Hear and resolve minor complaints; refer serious unresolved complaints to a higher-level supervisor or manager; effect minor disciplinary measures and recommend action in more serious cases.
• Interview candidates for positions; recommend appointments, promotions, and reassignments to unit positions;
• Carry out Equal Employment Opportunity policies and program activities.
• Ensure personnel follow operational, safety, personnel and conduct requirements.
• Monitor daily staffing levels and ensures equal distribution of workload/coverage daily.
• Manages all aspects of the assigned MSAs and the leads in the team.
• Adhere to VHA policy regarding scheduling.
• Ensure use of standardized tools including Consult Toolbox, VSE, ICB scanners, etc.
• Identify workload backlogs and potential procedural problems by observation/monitoring of team activities; bringing concerns to the attention of the Scheduling Manager or Community Care Manager as appropriate.
• Provide weekly, monthly and quarterly reports within established time frames and report to the supervisor.
• Collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
• Review staff competency folders regularly to ensure current information and that staff are capable and competent.
• Identify and provide for training needs; find ways to improve production or increase the quality of work within the area of authority.
• Attend VISN and national calls on scheduling and access; disseminates to staff; updates competency folders with changes.
• Assist with contacting Veterans to explain pending or new consult requests, recalls or orders for complex situations. Ensure that Veteran appointments are made based on current access and regulations. Ensure patient needs are met.
• Effectively communicate with providers both orally and in writing.
• Incorporate training and education modules into teams.
• Oversee adoption and utilization of new tools, technologies, and SOPs into staff and facility work plan.
• Screen/receive phone courteously and timely, provide information using privacy rules and established clinic processes.
• Perform quality control and monitoring, ensuring patient documents are linked to the correct consult and closed accurately. When records are received, ensure that necessary health/administrative information is integrated into Computerized Patient Record System (CPRS).