Total 30 Junior Executive level Customer Service job vacancies in Kirkwall, KW15 1BF

Care Support Worker (Personal Assistant) - Female support only

Location: Kirkwall, KW15 1NU, Orkney.
Salary: £15.10 per hour (£12 per hour plus £3.10 Orkney Island Supplement).
Contract: Part or Full time including flexible working.

Are you interested in working for an award-winning social care charity?

Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met.

The Best in You Brings Out the Best in Me

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. A career with Enable is as rewarding as it is diverse, Personal Assistants at their best have the potential to truly bring out the best in the people we support.

Let Us Introduce You To Heidi

Heidi is looking to transition from her current living set up into her new home and she is looking for Personal Assistants (Support Workers) to support her to make this transition successful. We are looking for a bespoke team so that Heidi receives person centred support with the right personal assistants that share similar interests and outlooks on life.

Heidi is looking for outgoing personal assistants that can support her everyday hobbies. She loves to watch TV shows and playing games that are mathematically based! Heidi has an excellent memory and loves dates, time and anything numbers. Heidi enjoys spending time watching her favourite shows such as count down and other quiz shows. She enjoys going out to local cafes, historical sites and going out to local events. Heidi is looking to build her social skills and gain confidence in social settings within the community. She also enjoys sensory experiences and enjoys visiting the local library.

Heidi's support is based in Kirkwall and is within walking distance of all amenities. Heidi's support is delivered as part of team so personal assistants will works as part of close team of support workers to provide support.

That is why Heidi needs you! Will you bring your best so that Heidi can live her best life?

Enable offer a variety of different shift patterns across 13 services, specifically Heidi's shift times are as follows:

9am-3pm
9am-9pm
9am- 9pm- overnight support shift

Enable is happy to offer a flexible approach to contracted hours, shift patterns and shift times that can work around childcare and other commitments.

Enable offer a bespoke induction and shadowing process for each of the people we support. If you would like any additional information, please contact the Enable office.

About You

If you think you share the same interests and have the commitment, dedication, and above all, desire to support Claudia to get the most out of life; then please apply now!

Enable needs you and your values to help us create an equal society for every person who has a learning disability.

You don't need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills.

Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had!

About Us

Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

These include, but are not limited to:

* Person Centred approaches, planning and thinking
* Introduction to autism
* Epilepsy awareness
* Moving and Handling
* Adult support and protection
* Child support and protection
* First Aid
* Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

* Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
* Employee Assistance Programme
* Cycle to Work Scheme*
* Season Ticket Loans*
* Blue Light Card

Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 6 months of their start date.

*terms & conditions apply

Care Support Worker (Personal Assistant)

Location: Keith, Moray, AB55 5HB.
Salary: £12.00 per hour.
Contract: Multiple contacts available, 12, 24 or 36 hours per week.

Are you interested in working for an award-winning social care charity?

Personal Assistants (Support Workers) have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone with a learning disability to achieve their goals and outcomes - whatever they may be!

Each person we support has different support needs, so your role as Support Worker may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections.

Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met.

The Best in You Brings Out the Best in Me

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. A career with Enable is as rewarding as it is diverse, Personal Assistants at their best have the potential to truly bring out the best in the people we support.

Let us introduce you to Jay:

Jay enjoys the finer things in life, he is partial to a game pie or a wee dram of whisky. He enjoys nothing more than a trip to the local butchers or out for a fancy meal. He is a big local football fan and appreciates a read of the paper and a snooze in the afternoon.

Jay now needs more support than he ever has before and we are building a bigger team around him to support him with his ever changing needs. Support with personal care and full moving and handling is required. As long as this can all be done with a smile and a joke then you will have a fun day. Bonus points if you can speak Gaelic.

About You

If you think you share the same interests and have the commitment, dedication, and above all, desire to support Jay to get the most out of life; then please apply now!

Enable needs you and your values to help us create an equal society for every person who has a learning disability.

You don't need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills.

Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had!

About Us

Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

These include, but are not limited to:

* Person Centred approaches, planning and thinking
* Introduction to autism
* Epilepsy awareness
* Moving and Handling
* Adult support and protection
* Child support and protection
* First Aid
* Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

* Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
* Employee Assistance Programme
* Cycle to Work Scheme*
* Season Ticket Loans*
* Blue Light Card

Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 6 months of their start date.

*terms & conditions apply

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EDUCATION, LEISURE AND HOUSING
Glaitness Primary School

Support for Learning Assistant (2 posts)

30 hours per week, Term Time
Temporary up to 31 March 2025
£27,889 - £28,455 / £29,075 - £29,678 pro rata
£15.28 - £15.59 / £15.93 - £16.26 per hour
The above amounts include Distant Islands Allowance

Suitable candidates are sought for the above vacancies for Support for Learning Assistant to work in Glaitness Primary school. As a member of the school team you will be expected to work with pupils, colleagues and parents.

We require candidates to have experience of working with young people and to be committed to supporting, encouraging and including all children in achieving their potential.

To be appointed at grade D:
You should have a good general standard education including evidence of competency in literacy and numeracy and there is a requirement to achieve a SCQF level 5 qualification - e.g. SVQ2, NC or PDA in relevant subject area within 3 years of taking up post.

To be appointed at or progression to grade E:
You should hold an SCQF level 5 qualification – e.g. SVQ2, NC, or PDA in a relevant subject area.

These posts are subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with children.

Prospective applicants are invited to discuss the post by contacting Ingrid Rendall, Head Teacher, tel: 01856 873648 or e-mail ingrid.rendall@glow.orkneyschools.org.uk.

Closing Date: Sunday 24 November 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
Sunnybrae Centre

Relief Social Care Assistant

Hours are offered on an as and when basis
£15.20 per hour (including Distant Islands Allowance)
A shift allowance will be paid for unsocial hours worked where appropriate

We are seeking to recruit someone who is highly motivated to provide high quality services to older people in our extra care facility.

You will be required to undertake tasks as delegated by senior staff, but also need to be able to use your own initiative at times. The post requires adherence to Care Standards and Codes of Practice as well as a positive attitude towards optimum fulfilment of older people’s lives.

Previous experience in social care is highly desirable. You should hold an SVQ2 in Health and Social Care or other relevant qualifications to enable registration with SSSC or achieve this within five years of appointment. You must also register with SSSC as a Support Worker within three months of appointment.

You should be able to travel efficiently and effectively between work locations within Orkney to meet the operational requirements of the Service.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

For an informal discussion about this post please contact Layla Sinclair, Registered Manager on 01856 875736.

Closing Date: Sunday 3 November 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
St Rognvald's House

Relief Social Care Assistant

Hours are offered on an as and when required basis
£15.20 per hour (including Distant Islands Allowance)
A shift allowance will be paid for unsocial hours worked where appropriate

You will be required to carry out tasks and duties, delegated by senior staff, in an effective and efficient manner, ensuring at all times the social and domestic care needs of service users.

You will observe the principles of confidentiality in all aspects of practice and ensure the safety and comfort of service users, attending to their general care and well being, including assisting with personal care, in keeping with the standards of care required by Social Care and Social Work Improvement Scotland (SCWIS).

Relevant experience in a similar post would be an advantage.

Applicants should hold an SVQ 2 in Health and Social Care or other relevant qualification to enable registration with the SSSC as a Support Worker in a Care Home Service for Adults, or be able to achieve this within 5 years of appointment.

The successful applicant will be required to register with the SSSC within three months of appointment.

This post is subject to Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

For an informal discussion about the post please contact Inga Wilson, Registered Manager on 01856 872106.

Closing Date: Sunday 27 October 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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EDUCATION, LEISURE AND HOUSING
Papdale Primary School

Support for Learning Assistant

17.5 hours per week, Term Time
Temporary up to 31 March 2025
£25,918 - £26,119 pro rata / £14.20 - £14.31 per hour (including Distant Islands Allowance)

Suitable candidates are sought for the above vacancy of Support for Learning Assistant to work in Papdale Primary School. As a member of the school team you will be expected to work with pupils, colleagues and parents.

We require candidates to have experience in working with young people and to be committed to supporting, encouraging and including all children in achieving their potential.

You should have a good general standard education including evidence of competency in literacy and numeracy.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with children.

You should be able to travel efficiently and effectively between various work locations within Orkney to meet the operational requirements of the Service.

Prospective applicants are invited to discuss the post by contacting Emma Billington, Head Teacher on 01856 872650 or email emma.billington@glow.orkneyschools.org.uk.

Closing Date: Sunday 20 October 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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EDUCATION, LEISURE AND HOUSING
KGS Sports Facilities

Relief Leisure Assistant

Hours are offered on an as and when required basis
£13.71 per hour (including Distant Islands Allowance)
A shift allowance will be paid for unsocial hours worked where appropriate

Relief Leisure Assistants are required to assist in carrying out the operational procedures of the KGS Sports Facilities.

Successful candidates will be expected to have a flexible approach to working hours.

You should have experience in dealing with the public and excellent customer care skills are essential. You will be required to ensure an excellent standard of cleanliness and an awareness of Health and Safety requirements is essential.

You should have a good general standard of education including literacy and numeracy, and a First Aid qualification would be an advantage. Other essential qualities include an ability to work both as part of a team and on own initiative.

You should be able to travel efficiently and effectively between work locations within Orkney to meet the operational requirements of the Service.

This post is subject to Basic Disclosure Scotland clearance.

Prospective applicants are invited to discuss the post by contacting Sarah Johnston, Senior Duty Officer, on (01856) 873535 extension 2449, or by email: sarah.johnston@orkney.gov.uk

Closing Date: Sunday 13 October 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
Care at Home

Administrative Assistant

35 hours per week
Permanent
£26,666 - £27,232 / £14.61 - £14.92 per hour (including Distant Islands Allowance)

We require an Administrative Assistant to join the Care at Home team within Orkney Health and Care. The successful candidate will provide all aspects of administrative support to the team as required and will work closely with the Registered Manager within Care at Home and the Senior Administrative Officer to ensure that a high level of administration support is provided.

Experience in general administrative and reception duties, and in the use of computerised systems, are essential. Knowledge of use of databases and spreadsheets is highly desirable. Duties will include being the first point of contact for the service, maintaining statistical information and records and scrutinising timesheets. This is a varied but demanding environment.

You will already have experience of working as an effective team member within an administration team and have excellent administration and computer skills, ideally using Microsoft Office applications. You will need to be able to work under pressure to strict deadlines, use your own initiative, maintain confidentiality, and be able to work unsupervised. We are looking for a good communicator with excellent organisational skills, as you will be part of a team liaising with members of the public, service users, families, external agencies and professionals.

The successful candidate will hold a qualification at SCQF 5/6 (i.e., SVQ2, National 5, Standard Grade, O Grade, Intermediate 2, SVQ 3, Higher, National Certificate or Foundation Apprenticeship) in an administration related subject. Or, where the essential qualification is not held, a minimum of 2 years’ experience of working in an administrative role is required.

This post is subject to Basic Disclosure Scotland clearance.

For an informal discussion regarding the post please contact PJ Dewar, Administration Support Manager on 01856 873535, ext. 3288 or email pj.dewar@orkney.gov.uk or Tracy Breck, Senior Administrative Officer on 01856 873535, ext. 2651 or email tracy.breck@orkney.gov.uk

Closing Date: Sunday 20 October 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
Care at Home (Various Locations)

Relief Care at Home Assistant

Hours are offered on an as and when required basis
£15.18 per hour (including Distant Islands Allowance)
A shift allowance will be paid for unsocial hours worked where appropriate

You will provide person centred care to individuals to enable them to live as independently as possible, in line with the principles of the Health and Social Care Standards and the Scottish Social Services Codes of practice and local and national policies in relation to the protection of vulnerable adults.

You will have the ability to treat people with dignity, respect and compassion and ensure people are included in and supported to make decisions for themselves. You will have good written and verbal communication skills and show a basic understanding of health and safety for yourself and others including risk assessment.

You will hold, or achieve within 5 years, an SVQ 2 (SCQF Level 6) in Health and Social Care or other equivalent level qualification accepted by SSSC for registration.

This post is subject to membership of the Protection of Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

Prospective applicants are invited to discuss the post by contacting Erin Johnston, Registered Manager, on 01856 888390 or erin.johnston@orkney.gov.uk

Closing Date: Sunday 13 October 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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EDUCATION, LEISURE AND HOUSING
Papdale Primary School

Support for Learning Assistant

15 hours per week, Term Time
Temporary up to 31 March 2025
£25,918 - £26,119 pro rata / £14.20 - £14.31 per hour (including Distant Islands Allowance)

Suitable candidates are sought for the above vacancy of Support for Learning Assistant to work in Papdale Primary School. As a member of the school team you will be expected to work with pupils, colleagues and parents.

We require candidates to have experience in working with young people and to be committed to supporting, encouraging and including all children in achieving their potential.

You should have a good general standard education including evidence of competency in literacy and numeracy.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with children.

You should be able to travel efficiently and effectively between work locations within Orkney to meet the operational requirements of the Service.

Prospective applicants are invited to discuss the post by contacting Emma Billington, Head Teacher on 01856 872650 or email emma.billington@glow.orkneyschools.org.uk.

Closing Date: Sunday 29 September 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
Glaitness Centre, Physical Disability Services

Relief Social Care Assistant

Hours are offered on an as and when required basis
£14.53 per hour (including Distant Islands Allowance)
A Shift Allowance will be paid for unsocial hours worked where appropriate

The Glaitness Centre is located in Kirkwall and comprises purpose built Supported Accommodation, Day Care Services and a Short Breaks facility for individuals with physical disabilities.

We are looking for a highly motivated, reliable, caring and enthusiastic individual to join our small and experienced team. The successful individual must work collaboratively with a person centered focus to deliver a high standard of care that aligns with the Health and Social Care Standards and SSSC Codes of Practice.

Ability to work well in a team and also lone working is essential, mentorship, support, full training and regular supervision will be given to the successful candidate.

You should hold an SVQ2 in Social Care or other relevant qualification to enable registration with the SSSC or achieve this within 5 years of appointment.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

Prospective applicants are invited to discuss the posy by contacting Ross Groundwater or Karl Kemp on 01856 871960.

Closing Date: Sunday 15 September 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
Sunnybrae Centre

Relief Social Care Assistant

Hours are offered on an as and when basis
£14.53 per hour (including Distant Islands Allowance)
A shift allowance will be paid for unsocial hours worked where appropriate

We are seeking to recruit someone who is highly motivated to provide high quality services to older people in our extra care facility.

You will be required to undertake tasks as delegated by senior staff, but also need to be able to use your own initiative at times. The post requires adherence to Care Standards and Codes of Practice as well as a positive attitude towards optimum fulfilment of older people’s lives.

Previous experience in social care is highly desirable. You should hold a minimum of SVQ Level 2 in Health and Social Care or other relevant qualifications to enable registration with SSSC or achieve this within five years of appointment. You must also register with SSSC as a Support Worker within three months of appointment.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

For an informal discussion about this post please contact Layla Sinclair, Registered Manager on 01856 875736.

Closing Date: Sunday 22 September 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

Advert

EDUCATION, LEISURE AND HOUSING
Glaitness Primary School

Support for Learning Assistant

30 hours per week, Term Time
Temporary up to 31 March 2025
£26,666 - £27,232 / £27,853 - £28,455 pro rata
£14.61 - £14.92 / £15.26 - £15.59 per hour
The above amounts include Distant Islands Allowance

Suitable candidates are sought for the above vacancy for Support for Learning Assistant to work in Glaitness Primary school. As a member of the school team you will be expected to work with pupils, colleagues and parents.

We require candidates to have experience in working with young people and to be committed to supporting, encouraging and including all children in achieving their potential.

To be appointed at grade D:
You should have a good general standard education including evidence of competency in literacy and numeracy and achieve a SCQF level 5 qualification - e.g. SVQ2, NC or PDA in relevant subject area within 3 years of appointment.

To be appointed at/progression to grade E:
You should have a good general standard education including evidence of competency in literacy and numeracy AND a SCQF level 5 qualification - e.g. SVQ2, NC or PDA in relevant subject area.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with children.

Prospective applicants are invited to discuss the post by contacting Ingrid Rendall, Head Teacher, tel: 01856 873648 or e-mail ingrid.rendall@glow.orkneyschools.org.uk.

Closing Date: Sunday 1 September 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
Child and Adolescent Mental Health Service (CAMHS)

Administrative Assistant

17.5 hours per week
Permanent
£26,666 - £27,232 pro rata / £14.61 - £14.92 per hour (including Distant Islands Allowance)

We require an Administrative Assistant to join the Child and Adolescent Mental Health Service within Orkney Health and Care. The successful candidate will work closely with the Operational Manager and the Administration Support Manager to ensure that a high level of clerical support is provided.

Your main duties will include receptionist duties, updating and maintaining statistical information, creating appointments for service users using the TrakCare system and wide-ranging administrative duties.

You will already have experience of working as an effective team member within an Administration team, excellent administration and computer skills, ideally using Microsoft Office Applications.

You will need to be able to work under pressure to strict deadlines, use your own initiative, maintain confidentiality and be able to work unsupervised. We are looking for a good communicator with excellent organisational skills as you will be part of a team liaising with members of the public, service users, families, external agencies and professionals.

You will hold a minimum of an SVQ2 or equivalent level qualification in Business Administration or another a relevant subject, OR where the essential qualification is not held, a minimum of 2 years' experience in an administrative role is required.

This post is subject to Basic Disclosure Scotland clearance.

Prospective applicants are invited to discuss the post by contacting Alison Stewart, Senior Administration Officer on 01856 87 35 35 extension 2618 or alison.stewart@orkney.gov.uk or PJ Dewar, Team Administration Manager on 01856 87 35 35 extension 3288 or PJ.Dewar@orkney.gov.uk.

Closing Date: Sunday 25 August 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

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ORKNEY HEALTH AND CARE
Care at Home

Assistant Social Care Co-ordinator (2 posts)

2 x 32.5 hours per week, shift working over 7 days
Permanent
£33,448 - £35,910 pro rata / £17.34 - £18.61 per hour (including shift allowance and Distant Islands Allowance)

An exciting opportunity has arisen within our small office team based in Kirkwall. As an Assistant Social Care Co-ordinator you will play a vital role in the provision of Care at Home services on Orkney Mainland and throughout the Isles. You will support our small geographically based teams to ensure the delivery of a high-quality Care at Home service to people who use our services.

You will work with individual service users, partner agencies and families to develop person-centred support packages that will ensure that the individual’s personal care and domestic support requirements are fully met, with goals clearly identified, in line with the reablement ethos.

You will have active participation in quality control systems such as observing staff practice, reviewing of care packages, and auditing of files. Alongside the Social Care Co-ordinators the Assistant Social Care Co-ordinators play an important role in the induction of new staff and are actively involved in the delivery of relevant in-house training.

In order to fulfil the duties required of this role you will be competent in:

• Implementation and ongoing co-ordination of high quality support packages
• Keeping up to date with current best practice and legislation
• Proven organisation and communication skills
• Adapting and working flexibly in a constantly pressured environment

In return we offer:

• A varied, challenging and highly supported role
• The opportunity to contribute to department wide initiatives
• Opportunities for professional development
• Receptive attitude to innovative thinking

You should hold an SVQ 3 in Social Services and Health Care or HNC in Social Care or other relevant practice qualification to allow registration with the SSSC as a supervisor in a Care at Home Service. You should also hold a supervisory or management qualification at SCQF level 7 or above to allow registration with the SSSC as a supervisor in a Care at Home Service or achieve this qualification within 5 years of taking up appointment.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

You should be able to travel efficiently and effectively between work locations within Orkney to meet the operational requirements of the Service.

Prospective applicants are invited to discuss the post by contacting Erin Johnston, Registered Manager on (01856) 888 390.

Closing Date: Sunday 18 August 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme