Total 7 Junior Executive level Customer Service job vacancies in Old Buckenham

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Adult Education Service is part of Coventry City Council. We provide a wide range of courses for Coventry residents age 19+ and much of our provision is targeted at people with the highest levels of need.

We offer long courses in English, maths, English for Speakers of Other Languages (ESOL), ICT/Digital and vocational subjects such as Early Years, along with provision for adults with learning disabilities.

We also offer a very wide range of short community courses in arts, crafts, music, dance, exercise, fitness and family learning. In addition, we run a highly supportive study programme for young people.

Our work-based learning offer includes Apprenticeships in the following subject areas:

• Nursery Workers
• Teaching Assistants
• Leadership/Management; and
• Customer Care.

We also provide courses for adults who are seeking work via the Council’s Job Shop.

Our main base is at Southfields Old School, CV1 5EJ, with provision delivered at around 25 other sites within Coventry, mostly in areas of highest need.

We welcome applications from anyone who wants to make a difference to the lives of people in Coventry.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

Adult Education deliver a study programme at Southfields Old School for young people aged 16 - 24 years old with and without an Educations Health and Care Plan. We offer a range of qualifications, and the programme is designed to be flexible to meet the needs of individual young people. We deliver a range of qualifications to our learners within small groups.

We offer a range of pathways to our learners who are not in education, employment or training. Many of the young people who attend need additional support due to learning/behavioural difficulties or mental ill health. The aim of the study programme is to provide support to enable young people to re-engage with education and progress onto further study, an apprenticeship or Employment.

We have 3 Permanent Term Time only positions available

The roles will support our new Programmes for learners with and without Educational Health and Care plans that would like support into Employment in the future.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for 3 permanent enthusiastic teaching assistants to join our Study Programme team. In consultation with the Study Programme Manager and subject tutors, you will support the tutors with the delivery of learning material to individuals or small groups of young people with a range of special educational needs.

You will provide assistance to learners with additional learning needs enabling them to participate as fully as possible in the Study Programme. You will also assist tutors in the preparation of lesson materials. You will be responsible for maintaining learner records and individual learning plans, as directed by the Study Programme Manager. You will support young people who experience severe anxiety in returning to education, meeting them at reception and walking with them to the classroom.

You will support learners with anxiety at break and lunch times, as appropriate, until they gain confidence and settle. You will work as part of a dynamic team to ensure that learners are supported in addressing their educational and pastoral issues, liaising with other colleagues and agencies as appropriate.

KEY REQUIREMENTS

• Relevant experience of working as a teaching assistant or in a role supporting young people.
• A GCSE Maths and English qualification at Grade C/4 or equivalent.

We are looking for a committed, flexible and enthusiastic teaching assistant to join our dynamic team.

PLEASE NOTE: It is VITAL that you fully complete the application with your previous experience, qualifications and grades. We will be unable to consider anyone for interview who has not fully completed the application form with all the information requested in the application process. This includes where information on qualifications and grades you have achieved for maths and English have not been included on your application.

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: 12/13th August 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

Exciting Career Opportunity as a Facilities Support Assistant (FSA)

Are you looking to be a vital part of a great team that ensures our university campuses run smoothly and efficiently? If you are a hands-on, customer-focused professional with a flair for DIY and an eye for detail, we'd love to have you join us as a Facilities Support Assistant (FSA).

About Us:

At the University of Oxford, we take pride in maintaining a campus environment that fosters excellence in education and research. Our Facilities Support Team plays a crucial role in this mission, and we are now seeking an enthusiastic and dedicated FSA to help us achieve our goals.

Position Overview:

As an FSA, you'll report to and work under the direct supervision of our Facilities Manager. Your primary responsibilities will include:

• Delivering excellent customer service at all times.
• Executing general building-related tasks within our managed sites, as directed and within your competency.
• Handling various security-related duties, such as identity verification, opening and closing procedures, and radio communication.
• Conducting routine building checks, documenting findings, and reporting issues as needed.
• Performing minor local repairs within our buildings and reporting faults via our Planon system.
• Ensuring a high standard of safety, in compliance with regulations such as HASAW, COSHH, and Manual Handling.
• Assisting in the cleaning and maintenance of our building exteriors, car parks, and cycle storage areas.
• Setting up and clearing meeting/lecture rooms, contributing to the smooth flow of academic and administrative activities.
• Liaising with our University suppliers and service providers when appropriate.

What We Offer

As an employer, we value the well-being and development of all our employees. We offer a comprehensive range of benefits, including:

• 30 days of annual leave (excluding public holidays)
• Extensive personal and professional development opportunities
• Supportive childcare services for working parents and guardians
• Generous family leave for pregnancy, adoption, paternity, and shared parental leave
• Excellent contributory pension scheme for your financial future
• Salary sacrifice scheme for additional savings
• Subsidised sports centre membership to promote well-being
• Cycle loan scheme to encourage sustainable commuting
• Discounted bus and transit travel

In addition, you will have access to a vibrant community with social groups and sports clubs, fostering an inclusive atmosphere.

What We're Looking For:

To excel in this role, you should possess:

• Strong DIY and maintenance skills.
• Capability to work independently, taking initiative.
• Excellent customer service skills.
• Basic IT skills, including email and internet usage.
• Professional appearance and strong communication abilities.
• Punctuality and good time management.

Application Process:

To apply for this position, please submit the following documents as part of your online application:

• Covering letter/supporting statement
• Curriculum vitae (CV)
• Contact details of two referees (only contacted if you are successful)

Only applications received before 12 pm on Thursday 25 July 2024 can be considered. We may close the advert early if we find the right candidate.

Join us in our commitment to excellence and service. Apply today!

Customer Service Assistant (Duty Supervisor)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

As a Duty Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

We are seeking dedicated individuals to join our aged care facility, where you'll provide essential support and companionship to our residents.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Personal Care Assistant is responsible for providing competent personal care, support and assistance to all residents under the direction and guidance of the senior clinical team.

Key Duties & Responsibilities:

• Provide personal care to assist residents to maintain independence and dignity with respect to activities of daily living and lifestyle.
• Attend to meal delivery and refreshments as required.
• Record observations on relevant assessment charts and documents any observed exceptions to the care plan in the progress notes; and reports such to the EN/RN.
• Check residents daily menu requirements.
• Attend to duties as allocated and or delegated by the RN/EN, including general ward duties.
• Any other task not defined but within the employees skills, as directed by the organisation.

Essential:

• Current National Police Certificate (or ability to acquire).
• Relevant Certificate III Qualification.
• Demonstrated verbal and written communication skills.

Desirable:

• Experience in residential aged care.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Customer Service Assistant (Duty Supervisor)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

As a Duty Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.