Total 72 Junior Executive level Customer Service job vacancies in Potters Bar, Hertfordshire, EN6 2HN

Job Description




We currently have a great opportunity with a Housing organisation for a Complaints Resolutions Assistant role on a full-time fixed-term contract basis for 3-6 months. This is an office-based role located in Hertfordshire, requiring the successful candidate to work 5 days a week in the office.




Job Title: Complaints Resolutions Assistant

Salary: £25,300-£30,000 per annum

Contract: Fixed-Term Contract (3-6 months)

Working Hours: 37 hours per week

Location: Hertfordshire (Office-based - 5 days a week)




Responsibilities of Complaints Resolutions Assistant:




- Deliver exceptional customer service across the Operations Directorate, championing customer care and serving as a customer ambassador.

- Maintain proactive communication with customers about service failures, communal defects, and rectification timelines through various channels (phone, email, social media, etc.).

- Log and monitor all feedback in the housing management system, ensuring complaints are handled within the timelines outlined in policies and procedures.

- Promote online tenancy services to customers and respond to queries regarding improvement works, adaptations, repairs, and other housing-related requests.

- Address complex issues related to dampness, adaptations, and repairs, keeping customers informed throughout the process.

- Collaborate with planners to arrange repair works, raise work orders, and work with the Gateway Membership Team to enhance service delivery.

- Conduct resident profiling surveys to maintain up-to-date data.

- Provide administrative support to the Operations team as needed.




Requirements for Complaints Resolutions Assistant:




Essential:

- Full Driver's License and access to a car.

- Basic DBS check.

- Experience in a customer-focused environment, with a strong record of providing quality customer care.

- Proven ability to manage complaints effectively, achieving positive resolutions.

- Strong written and verbal communication skills, with excellent interpersonal abilities.

- Ability to work under pressure, balance customer needs with legal requirements, and maintain a professional approach at all times.

- Proficiency in IT systems, particularly Word and Excel.

- Ability to manage and prioritize tasks to meet deadlines and handle conflicting demands.

- Flexibility to work outside standard office hours if needed.




Desirable:

- NVQ in Customer Care.

- Experience in social housing.

- Basic knowledge of housing issues, including disrepair, gas access, dampness, and adaptations.







If you believe you are the right candidate for this role, please reply with your updated CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Location: Aylesbury

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Highbury

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Letchworth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We don’t require you to have any previous care experience. All we need from you is a full UK driving license with access to your own car and the desire to care for others, we can teach you the rest.

If you’re looking for a job that can be flexible around your lifestyle there are a variety of shift patterns whether you want to work mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits:

• Two types of contracts: Guaranteed Pay Contract or a flexible zero-hours contract whichever suits your lifestyle
• Enhanced bank holiday pay rates
• Paid mileage of 35p per mile between calls
• Early Pay App – request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Opportunities to earn additional cash rewards
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs
• Your career development is important to us, if you want to progress, we will help you get there!
• FREE Blue Light Card – national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: St Albans

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: St Albans

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: St Albans

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Exciting Opportunity: Learning Support Assistant

Position: SEN Learning Support Assistant
Location: Meldreth, Nr Royston, Cambridgeshire/Hertfordshire border
Hourly Rate: £11.72 - £12.78 per hour
Annual Salary: £20,941.30 - £22,835.30 (Term-Time Only)
Contract: Permanent, 40 hours per week, term-time only

Join our team as an SEN Learning Support Assistant and make a real difference in the lives of students aged 5-19, who have social, emotional struggles, profound and multiple learning difficulties (PMLD) and complex needs.. In this exciting role, you'll work closely with a talented teaching team to provide both academic and vocational support, helping students unlock their potential and thrive both in and out of the classroom. From hands-on outdoor Bushcraft activities to life skills sessions, every day will bring new opportunities to inspire and empower students to succeed.

You'll be at the heart of a dynamic, specialized learning environment, where your support will help students manage sensory overload, reduce anxiety, and navigate transitions as they work toward their personal and academic goals.

• Provide tailored support to students in their learning, development, and progress across all areas of the curriculum.
• Assist students with personal and educational goals, particularly those with profound and multiple learning difficulties (PMLD) and complex needs.
• Promote an environment that values equality, diversity, and respect for all.
• Play a proactive role in fostering a positive learning environment, supporting students in developing confidence and independence.
• Participate in physical intervention and personal care routines as required.
• Collaborate with a dedicated team to ensure the best outcomes for students, focusing on their transition into adult life.

We are seeking candidates who are:

• Eager to develop their skills and work towards formal qualifications (funded by us).
• Compassionate and passionate about working with children and young people with additional needs.
• Able to see potential rather than limitations, with a proactive, creative approach to problem-solving.
• Committed to safeguarding and promoting the well-being of all students.
• Effective communicators, both in team settings and when working independently.
• Willing to support outdoor and community-based learning activities.
• Educated to at least Level 2 in Maths and English (or equivalent).

• Be part of a highly skilled, accredited specialist team.
• Opportunities for meaningful career development and progression.
• Fully funded training and qualifications to enhance your skill set.
• Life assurance and enhanced pension scheme.
• PerkBox offering high street discounts.
• Employee assistance programme for well-being support.
• Bike-to-work scheme and car lease scheme.

If you're passionate about making a difference in the lives of young people and want to be part of a supportive and dynamic team, apply online today! For more information, contact tom.baker@randstad.co.uk

Please Note: Successful candidates will be subject to pre-employment safeguarding checks, including an enhanced DBS check.

Join us in making a real difference!

Exciting Opportunity: SEN Support Assistant

Position: SEN Support Assistant
Location: Meldreth, Nr Royston, Cambridgeshire/Hertfordshire border
Hourly Rate: £11.72 - £12.78 per hour
Annual Salary: £20,941.30 - £22,835.30 (Term-Time Only)
Contract: Permanent, 40 hours per week, term-time only

As a Support Assistant, you will play a pivotal role in supporting students aged 5-19, who have social, emotional struggles, profound and multiple learning difficulties (PMLD) and complex needs. Working closely with our dedicated teaching team, you will deliver both academic and vocational assistance, fostering students' progress in their educational and personal development. Whether supporting classroom activities, facilitating outdoor Bushcraft sessions, or guiding life skills programs, your contribution will have a meaningful and lasting impact.

In this position, you will provide essential support within a highly specialized learning environment, helping students effectively manage sensory overload, anxiety, and transitions while working towards their individual educational and personal objectives.

• Provide tailored support to students in their learning, development, and progress across all areas of the curriculum.
• Assist students with personal and educational goals, particularly those with profound and multiple learning difficulties (PMLD) and complex needs.

• Promote an environment that values equality, diversity, and respect for all.
• Play a proactive role in fostering a positive learning environment, supporting students in developing confidence and independence.
• Participate in physical intervention and personal care routines as required.
• Collaborate with a dedicated team to ensure the best outcomes for students, focusing on their transition into adult life.

We are seeking candidates who are:

• Eager to develop their skills and work towards formal qualifications (funded by us).
• Compassionate and passionate about working with children and young people with additional needs.
• Able to see potential rather than limitations, with a proactive, creative approach to problem-solving.
• Committed to safeguarding and promoting the well-being of all students.
• Effective communicators, both in team settings and when working independently.
• Willing to support outdoor and community-based learning activities.
• Educated to at least Level 2 in Maths and English (or equivalent).

• Be part of a highly skilled, accredited specialist team.
• Opportunities for meaningful career development and progression.
• Fully funded training and qualifications to enhance your skill set.
• Life assurance and enhanced pension scheme.
• PerkBox offering high street discounts.
• Employee assistance programme for well-being support.
• Bike-to-work scheme and car lease scheme.

If you're passionate about making a difference in the lives of young people and want to be part of a supportive and dynamic team, apply online today! For more information, contact tom.baker@randstad.co.uk

Please Note: Successful candidates will be subject to pre-employment safeguarding checks, including an enhanced DBS check.

Join us in making a real difference!

Location: Letchworth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We don’t require you to have any previous care experience. All we need from you is a full UK driving license with access to your own car and the desire to care for others, we can teach you the rest.

If you’re looking for a job that can be flexible around your lifestyle there are a variety of shift patterns whether you want to work mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits:

• Two types of contracts: Guaranteed Pay Contract or a flexible zero-hours contract whichever suits your lifestyle
• Enhanced bank holiday pay rates
• Paid mileage of 35p per mile between calls
• Early Pay App – request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Opportunities to earn additional cash rewards
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs
• Your career development is important to us, if you want to progress, we will help you get there!
• FREE Blue Light Card – national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Exciting Opportunity: SEN Support Assistant

Position: SEN Support Assistant
Location: Meldreth, Nr Royston, Cambridgeshire/Hertfordshire border
Hourly Rate: £11.72 - £12.78 per hour
Annual Salary: £20,941.30 - £22,835.30 (Term-Time Only)
Contract: Permanent, 40 hours per week, term-time only

As a Support Assistant, you will play a pivotal role in supporting students aged 5-19, who have social, emotional struggles, profound and multiple learning difficulties (PMLD) and complex needs. Working closely with our dedicated teaching team, you will deliver both academic and vocational assistance, fostering students' progress in their educational and personal development. Whether supporting classroom activities, facilitating outdoor Bushcraft sessions, or guiding life skills programs, your contribution will have a meaningful and lasting impact.

In this position, you will provide essential support within a highly specialized learning environment, helping students effectively manage sensory overload, anxiety, and transitions while working towards their individual educational and personal objectives.

• Provide tailored support to students in their learning, development, and progress across all areas of the curriculum.
• Assist students with personal and educational goals, particularly those with profound and multiple learning difficulties (PMLD) and complex needs.

• Promote an environment that values equality, diversity, and respect for all.
• Play a proactive role in fostering a positive learning environment, supporting students in developing confidence and independence.
• Participate in physical intervention and personal care routines as required.
• Collaborate with a dedicated team to ensure the best outcomes for students, focusing on their transition into adult life.

We are seeking candidates who are:

• Eager to develop their skills and work towards formal qualifications (funded by us).
• Compassionate and passionate about working with children and young people with additional needs.
• Able to see potential rather than limitations, with a proactive, creative approach to problem-solving.
• Committed to safeguarding and promoting the well-being of all students.
• Effective communicators, both in team settings and when working independently.
• Willing to support outdoor and community-based learning activities.
• Educated to at least Level 2 in Maths and English (or equivalent).

• Be part of a highly skilled, accredited specialist team.
• Opportunities for meaningful career development and progression.
• Fully funded training and qualifications to enhance your skill set.
• Life assurance and enhanced pension scheme.
• PerkBox offering high street discounts.
• Employee assistance programme for well-being support.
• Bike-to-work scheme and car lease scheme.

If you're passionate about making a difference in the lives of young people and want to be part of a supportive and dynamic team, apply online today! For more information, contact tom.baker@randstad.co.uk

Please Note: Successful candidates will be subject to pre-employment safeguarding checks, including an enhanced DBS check.

Join us in making a real difference!

Exciting Opportunity: SEN Behavioral Support Teaching Assistant

Position: SEN Behavioral Support Teaching Assistant
Location: Meldreth, Nr Royston, Cambridgeshire/Hertfordshire border
Hourly Rate: £11.72 - £12.78 per hour
Annual Salary: £20,941.30 - £22,835.30 (Term-Time Only)
Contract: Permanent, 40 hours per week, term-time only

As a Behavioral Support Teaching Assistant, you will be instrumental in assisting students aged 5-19, who have social, emotional struggles, profound and multiple learning difficulties (PMLD) and complex needs. Collaborating closely with our experienced teaching team, you will provide vital academic and vocational support, empowering students to thrive in their educational and personal development. Whether in the classroom, engaging in outdoor Bushcraft activities, or participating in life skills sessions, your contributions will have a significant and lasting impact on their lives.

In this role, you will provide essential support in a highly specialised learning environment, helping students to manage sensory overload, anxiety, and transitions while working towards their personal and educational goals.

• Provide tailored support to students in their learning, development, and progress across all areas of the curriculum.
• Assist students with personal and educational goals, particularly those with profound and multiple learning difficulties (PMLD) and complex needs.
• Promote an environment that values equality, diversity, and respect for all.
• Play a proactive role in fostering a positive learning environment, supporting students in developing confidence and independence.
• Participate in physical intervention and personal care routines as required.
• Collaborate with a dedicated team to ensure the best outcomes for students, focusing on their transition into adult life.

We are seeking candidates who are:

• Eager to develop their skills and work towards formal qualifications (funded by us).
• Compassionate and passionate about working with children and young people with additional needs.
• Able to see potential rather than limitations, with a proactive, creative approach to problem-solving.
• Committed to safeguarding and promoting the well-being of all students.
• Effective communicators, both in team settings and when working independently.
• Willing to support outdoor and community-based learning activities.
• Educated to at least Level 2 in Maths and English (or equivalent).

• Be part of a highly skilled, accredited specialist team.
• Opportunities for meaningful career development and progression.
• Fully funded training and qualifications to enhance your skill set.
• Life assurance and enhanced pension scheme.
• PerkBox offering high street discounts.
• Employee assistance programme for well-being support.
• Bike-to-work scheme and car lease scheme.

If you're passionate about making a difference in the lives of young people and want to be part of a supportive and dynamic team, apply online today! For more information, contact tom.baker@randstad.co.uk

Please Note: Successful candidates will be subject to pre-employment safeguarding checks, including an enhanced DBS check.

Join us in making a real difference!

Exciting Opportunity: Learning Support Assistant

Position: SEN Learning Support Assistant
Location: Meldreth, Nr Royston, Cambridgeshire/Hertfordshire border
Hourly Rate: £11.72 - £12.78 per hour
Annual Salary: £20,941.30 - £22,835.30 (Term-Time Only)
Contract: Permanent, 40 hours per week, term-time only

Join our team as an SEN Learning Support Assistant and make a real difference in the lives of students aged 5-19, who have social, emotional struggles, profound and multiple learning difficulties (PMLD) and complex needs.. In this exciting role, you'll work closely with a talented teaching team to provide both academic and vocational support, helping students unlock their potential and thrive both in and out of the classroom. From hands-on outdoor Bushcraft activities to life skills sessions, every day will bring new opportunities to inspire and empower students to succeed.

You'll be at the heart of a dynamic, specialized learning environment, where your support will help students manage sensory overload, reduce anxiety, and navigate transitions as they work toward their personal and academic goals.

• Provide tailored support to students in their learning, development, and progress across all areas of the curriculum.
• Assist students with personal and educational goals, particularly those with profound and multiple learning difficulties (PMLD) and complex needs.
• Promote an environment that values equality, diversity, and respect for all.
• Play a proactive role in fostering a positive learning environment, supporting students in developing confidence and independence.
• Participate in physical intervention and personal care routines as required.
• Collaborate with a dedicated team to ensure the best outcomes for students, focusing on their transition into adult life.

We are seeking candidates who are:

• Eager to develop their skills and work towards formal qualifications (funded by us).
• Compassionate and passionate about working with children and young people with additional needs.
• Able to see potential rather than limitations, with a proactive, creative approach to problem-solving.
• Committed to safeguarding and promoting the well-being of all students.
• Effective communicators, both in team settings and when working independently.
• Willing to support outdoor and community-based learning activities.
• Educated to at least Level 2 in Maths and English (or equivalent).

• Be part of a highly skilled, accredited specialist team.
• Opportunities for meaningful career development and progression.
• Fully funded training and qualifications to enhance your skill set.
• Life assurance and enhanced pension scheme.
• PerkBox offering high street discounts.
• Employee assistance programme for well-being support.
• Bike-to-work scheme and car lease scheme.

If you're passionate about making a difference in the lives of young people and want to be part of a supportive and dynamic team, apply online today! For more information, contact tom.baker@randstad.co.uk

Please Note: Successful candidates will be subject to pre-employment safeguarding checks, including an enhanced DBS check.

Join us in making a real difference!