Total 116 Senior Executive level Customer Service job vacancies in Bangalore, India

About the Role:

He / She will be providing daily IT Helpdesk service, and any related applications support to StarMed and HMI Group of entities.

Key Duties & Responsibilities:

1. Diagnosed and troubleshot hardware and software problems, including network issues, operating systems, and applications.
2. Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
3. Escalate complex issues to appropriate IT team members or external vendors when necessary.
4. Documentation of all change requests, inventory, and new setups.
5. Participates in the IT planning, development, implementation, and maintenance of Standard Operating Procedure (SOP); implements tracking and evaluation programs to assist in the accomplishment of established goals.

Requirements:

• Minimum 2 years of working experience in the healthcare industry.
• Nice to have knowledge on the healthcare industry such as Clinic Management Systems (CMS), Radiology PACS systems, Operation Theatre (OT) systems, Endoscopy systems etc
• Is a team player and can work independently when required.
• Good communication and interpersonal skills.
• Able to commit to a 5.5-day work week, office hours.

PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

We are now looking for an Operations Executive to support our on-site health screening projects. He/She will perform the following (but not limited to) duties;

• Working together with the overall-in-charge, and the onsite team to ensure a smooth operation of our on-site projects.
• Support all duties pertaining to the onsite projects, from pre-event such as communication with corporate clients to finding resources, to post-event such as feedback, follow-ups, etc.
• Enhance quality control and ensure processes and workflow are constantly improved to ensure work efficiency.
• Manpower planning and rostering.
• Ensure sufficient inventories.
• Ensure compliance with all the relevant regulations.
• Preparation of reports and other administrative duties.
• Any other ad-hoc duties assigned

Requirements:

• Minimally a diploma in Business Management or related fields.
• Minimally 2 years of relevant experience, preferably in running on-site health screening projects.
• Good interpersonal skills and is a team player.
• Positive, self-motivated, and results-driven.
• Tech-savvy

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Identify and introduce HMI Medical Centre to new corporate clients
• Able to prepare proposals and present them confidently to Heads of HR/corporates
• Sign on new corporate clients to grow market segment
• Maintain and keep abreast of a corporate proposal deck to market our medical services
• Build and maintain strong relationships with corporate accounts to promote loyalty
• Develop and maintain a lead generation program to form a pipeline for successful closure
• Collaborate with Operational teams to ensure excellent patient experience
• Execute business and marketing strategies effectively to achieve business objectives
• Achieve revenue targets for the organisation

Qualifications and Essential Skills

• Successful B2B sales experience and track record preferred
• Experience in healthcare, medical and pharmaceutical would be advantageous
• Effective interpersonal, influencing and communication skills with a positive disposition
• Ability to work independently and collaboratively across all stakeholders
• Self-motivated, result oriented

We are now looking for an experienced sales representative to promote and grow our Radiology services. The focus will be on our radiology services, but also proactively on identifying and seizing opportunities to introduce and promote existing healthcare services offered by our Medical Centre.

Key Duties & Responsibilities

• Identify and introduce HMI Medical Centre (HMC), primarily, our radiology services to new clients, not limiting to corporates or healthcare service providers.
• Generate sales leads from various channels, and sign-on new clients to grow the market segment.
• Able to prepare proposals and present them confidently to potential clients.
• Manage and grow existing accounts, ensuring satisfaction and fostering long-term partnerships.
• Maintain and keep abreast of a corporate proposal deck to market our radiology services.
• Collaborate with Operational teams to ensure excellent patient experience.
• Execute business and marketing strategies effectively to achieve business objectives.
• Achieve revenue targets for the organisation.

Qualifications and Essential Skills

• Successful sales experience and track record preferred
• Experience in healthcare, medical and pharmaceuticals would be advantageous
• Effective interpersonal, influencing, and communication skills with a positive disposition
• Ability to work independently and collaboratively across all stakeholders
• Self-motivated, result-oriented

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

We are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.

Digital Marketing Executive Responsibilities:

• Develops the digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
• Creates and implements all website, search engine optimization, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media accounts.
• Manage works in Shopify and WordPress Platforms
• Developing and monitoring campaign budgets.
• Evaluates the performance of all digital marketing campaigns.
• Identifies patterns and optimizes spend and performance based on the insights.
• Builds new growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize our user experience.
• Identifies critical conversion and drop-off points and optimizes user funnels.
• Identifying the latest trends and technologies affecting our industry.
• Evaluating important metrics that affect our website traffic, service quotas, and target audience.
• Responsible for e-commerce and maintenance of website
• Preparing accurate reports on our marketing campaign’s overall performance.

Digital Marketing Executive Requirements:

· Bachelor’s degree in Business Administration.

· A minimum of 10 years’ experience in a digital marketing or advertising position.

· In-depth knowledge of various social media platforms, best practices, and website analytics.

· Solid understanding of HTML, CSS, and JavaScript is required.

· Strong knowledge and Experience of Shopify and WordPress Platforms

· Highly creative with excellent analytical abilities.

· Outstanding communication and interpersonal skills.

· Up-to-date on the latest trends and technologies in digital marketing.

· You must be excellent in Digital marketing skills, Project management skills, Interpersonal skills, Writing and editing skills, Leadership skills, Social media skills, Analytical skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

About the Role:

He / She will be providing daily IT Helpdesk service, and any related applications support to StarMed and HMI Group of entities.

Key Duties & Responsibilities:

1. Diagnosed and troubleshot hardware and software problems, including network issues, operating systems, and applications.
2. Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
3. Escalate complex issues to appropriate IT team members or external vendors when necessary.
4. Documentation of all change requests, inventory, and new setups.
5. Participates in the IT planning, development, implementation, and maintenance of Standard Operating Procedure (SOP); implements tracking and evaluation programs to assist in the accomplishment of established goals.

Requirements:

• Minimum 2 years of working experience in the healthcare industry.
• Nice to have knowledge on the healthcare industry such as Clinic Management Systems (CMS), Radiology PACS systems, Operation Theatre (OT) systems, Endoscopy systems etc
• Is a team player and can work independently when required.
• Good communication and interpersonal skills.
• Able to commit to a 5.5-day work week, office hours.

You shall be responsible for care of patients in the Intensive Care Unit.

Key responsibilities

• Be part of the team to provide clinical nursing care and expertise.
• To ensure and maintain safe practices in the delivery of care within reasonable costs to patients.

Requirements

• Minimum Diploma in Nursing or equivalent.
• Enrolled with Singapore Nursing Board.
• At least 1 year of clinical experience preferably in Medical/Surgical Unit or equivalent.
• A meticulous and analytical team player with good interpersonal and communication skills.
• Able to work on shifts (including night shift).
• High adaptive to new challenging environment.

About Us:

Join our dynamic team at Hilton Garden Inn Singapore Serangoon, located in the heart of Singapore. We're seeking a Guest Service Executive to deliver exceptional customer experiences.

Job Summary:

Provide top-notch service to our guests, ensuring a memorable stay. Assist with guest inquiries, enhance customer satisfaction, and promote hotel services.

Responsibilities:

- Deliver high-quality service consistently

- Gather guest feedback and suggest operational improvements

- Resolve guest complaints efficiently

- Find solutions to problems and communicate effectively

- Maximize room occupancy with up-selling techniques

- Monitor Front Office team performance and service quality

- Maintain strong departmental relationships

- Assist in emergency handling and hotel operations

Requirements:

- 1+ year of hospitality experience

- Excellent communication and interpersonal skills

- Knowledge of hotel operations and systems

- Ability to work shifts, including weekends and holidays