Total 21 Senior Executive level Customer Service job vacancies in Bournemouth, Dorset, BH24 3HG

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support. As part of your statement please describe a model for psychological intervention for people in a general hospital setting with mental health difficulties. You may wish to discuss how a common model of psychologically intervention could be adapted?

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About The Role
Senior Care & Support Assistant.
Pay rate :£12.50 per hour.
Required: Completed or be working towards an NVQ3 in Health & Social Care .

Hours: 36 hours per week : (Includes alternate weekend working ).
Shifts : *07.45am -20.00hrs *07.45am -14.00hrs *14.00hrs - 20.00hrs.

We have an exciting opportunity for a Senior Care & Support Assistant to join the team at Wickmeads, our residential care home, located a stone's throw from the idyllic Tuckton Gardens and River Stour, Christchurch, Dorset.
As a not-for-profit charity within Social Care, we focus on the reward and recognition of all our people, our benefits include:

- Blue Light Shopping Discount Card
- Reward and Recognition Schemes
- Employee Assistance Programme
- Industry Based Qualifications

What you will be doing:

- Work alongside a team of Care Assistants to ensure they are supported and have guidance throughout their shift
- Identifying the individual needs and abilities of our residents to allow you to deliver person centred care.
- Supporting residents to help them remain as independent as possible.
- Providing companionship – really getting to know them!
- Act as point of escalation for any incidents or events in the home
- Working in a team to create a co-operative, friendly and welcoming atmosphere around home.

Who are we looking for:
Someone who is naturally caring and compassionate!
We want someone who can make a positive impact on the lives of our residents, you will need to be able to inspire and nurture your team to be at their best every day.
You’ll have completed or be working towards an NVQ3 in Health & Social Care (or equivalent).
With your previous care experience you will have the knowledge and understanding of care planning and administering medication.
If this sounds like you then we would love for you to join the team!

About The Company
PEOPLE | PASSION | PURPOSE
Care South are one of the top 20 rated Care Home Groups in the UK based on published reviews from residents and their family and friends at carehome.co.uk.
As a not-for-profit charity, our HEART values are key to us providing outstanding care. For more information about us, our values and benefits, please visit our website: http://www.care-south.co.uk/about-us.
For any questions please contact the recruitment team on 01202 712448.

· Are you an innovative, creative, motivated caring professional who is looking for a new challenge? We have an exciting opportunity to join our well established Pan Dorset Intellectual Disability (ID) CAMHS service.

The team work collaboratively, you will have the support and opportunity to develop your own skills and work as part of a multi-disciplinary team.

This role is a Full Time permanent position within the pan-Dorset ID CAMHS service. The role will involve working across the two sites in Dorset - Southbourne and Dorchester, with your base of work being at Seascape. You will need to have a valid driving licence and use of a car as you will be required to review and monitor patients in their own homes and within other community settings. Opportunities for flexible working are available as long as the service needs are met.

To assist with the planning, delivery and review of individual intervention plans as part of the Pan Dorset Intellectual Disabilities (ID) CAMHS Team.

To carry out treatments, procedures, and therapeutic interventions in accordance with Trust policies promoting a person-centred approach at all times.

To assist in ensuring that young people and their families have input into and engage effectively with interventions and are able to access appropriate services

To assist young people to gain access to resources/services including school.

To participate in clinical supervision in line with organisational policy.

To work collaboratively at all times with a range of professionals and organisations liaising regularly with key workers.

To develop and maintain positive and collaborative relationships with young people and their families based on mutual respect and honesty, ensuring appropriate boundaries are maintained at all times.

To be aware of the importance of team working and provide accurate written and verbal reports to the multi-disciplinary team on individual young people’s progress, including attending case conferences.

As required to carry out specific work with individual children as outlined in individual behaviour and skills plans.

To act as a role model to junior staff upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence-based care.



At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.


This advert closes on Wednesday 21 Aug 2024

We have an excellent opportunity to join our team at Avon View as a Senior Care and Community Services Officer.

Avon View residential home offers accommodation to 81 clients, divided into smaller units all with a shared lounge and kitchen, and an en-suite in each room. The home has specialist dementia care and nursing units and is situated near the town centre of Christchurch. We work in a person-centred way providing support for people living with complex care needs.

Key responsibilities will include:

• Ensuring that the needs of clients are assessed and care plans are developed, implemented and monitored.
• Supporting the Manager to oversee the day-to-day running of the service.
• The safe administration and ordering of medication.
• Supervision and management of staff.
• Working to required standards to comply with CQC guidelines.

The successful candidate should have:

• Experience working within a residential service.
• Knowledge of relevant Community Care legislation.
• An understanding of Risk Assessment and Health & Safety.
• Good verbal and written communication skills.
• NVQ Level 3 in Health and Social Care or equivalent.

36 hours per week.

Proud member of the Disability Confident employer scheme

Senior Adult Social Care Lawyer

Job Description

Service Care Legal are currently working alongside a thriving local authority, based in Bournemouth, which is seeking a highly qualified and experienced Senior Adult Social Care Solicitor/Lawyer to join their team. The successful candidate will be responsible for providing legal advice and support in all aspects of adult social care law.

ROLE: Senior Adult Social Care Lawyer

RATE: £55-£60ph

CONTRACT LENGTH: 5 months ongoing

LOCATION: Bournemouth - REMOTE

Key Responsibilities

• Provide support to the Service Director and Head of Legal Services in the delivery and improvement of services and business strategies
• Deputise for the Team Leader at relevant meetings as required
• Represent the company in all adult social care related proceedings

Specific Qualifications and Experience

• Qualified Solicitor, Barrister or Chartered Legal Executive with 5+ years of PQE in Adult Social Care law
• Someone who has worked for an Adult Social Care legal team for a local authority

Benefits

• Flexible working arrangements
• Weekly pay
• Remote working

If this Adult Social Care Lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

We are seeking a dedicated Senior Support Worker to join our compassionate team at 32STAR, where we provide exceptional care and support to people with learning disabilities. As a key member of our team, you will lead in delivering high-quality, person-centered support, ensuring the safety and promoting the independence of those in our care.

Our offer to you:

Location: Bridport
Hours: 37.5 hours per week
Pay Scale: £12.79
Contract: Permanent
Benefits and Perks:

One additional day leave on or closest to your birthday
Reward Panda, Wider Wallet Benefits Hub, Blue Light card, TAP app, Concert for Carers
22 days + 8 Bank Holidays - increasing with length of service
Pay increasing with length of service
Cycle to work Scheme
Mental Health and wellbeing support
Care Progression
About You:

Team-oriented, effective communicator, active listener, proactive, and supportive.
Willing to work towards or possessing a QCF Level 3 in Health and Social Care.
Key Responsibilities:

Service Management: Assist with daily operations and team coordination.
Resource Management: Manage staff schedules, handle absences, and ensure coverage.
Governance and safeguarding: adhere to protocols and manage service risks effectively.
Health and Well-Being: Promote and maintain health and well-being standards.
Compliance: Ensure the service meets all health, safety, and regulatory requirements.
Communication: Foster clear and effective communication across the team.
Team Leadership: Lead and develop a competent team to fulfil service needs.
Professional Development: Enhance skills for participation in professional meetings.
Documentation: Oversee the accuracy and accessibility of all service documentation.
Emotional Support: Monitor and respond to the emotional needs of the service.
Our Core Values:

Honesty: To always operate with transparency, fairness, and sincerity.
Inclusivity: Strive for equal opportunities and a valued community presence.
Dignity: Empowering a sense of individual pride and respect.
Kindness: Any act of kindness, no matter how small, can lead to great things.
Integrity: Uphold our principles and keep our promises.
Our Vision:

Pioneering support in an accessible, inclusive community.
Encompass Care is an equal opportunities employer. We welcome all applications and candidates. You will be treated with dignity and respect regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion, sex, and sexual orientation.

Proud member of the Disability Confident employer scheme

Senior Adult Social Care Lawyer

Job Description

Service Care Legal are currently working alongside a thriving local authority, based in Bournemouth, which is seeking a highly qualified and experienced Senior Adult Social Care Solicitor/Lawyer to join their team. The successful candidate will be responsible for providing legal advice and support in all aspects of adult social care law.

ROLE: Senior Adult Social Care Lawyer

RATE: £55-£60ph

CONTRACT LENGTH: 5 months ongoing

LOCATION: Bournemouth - hybrid working

Key Responsibilities

• Provide support to the Service Director and Head of Legal Services in the delivery and improvement of services and business strategies
• Deputise for the Team Leader at relevant meetings as required
• Represent the company in all adult social care related proceedings

Specific Qualifications and Experience

• Qualified Solicitor, Barrister or Chartered Legal Executive with 5+ years of PQE in Adult Social Care law
• Someone who has worked for an Adult Social Care legal team for a local authority
• Must hold a valid UK driving licence and have access to either their own car or a pool car in order to undertake the duties of the role, unless other forms of transport are available and viable to perform the role.

Benefits

• Flexible working arrangements
• Weekly pay
• Hybrid working

If this Adult Social Care Lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support. Recommend a friend or family member and earn cash! Do you have a friend or family member you would recommend joining us? Or do you know someone who wants to return to practice in the NHS? If the person you refer is appointed by the Trust and completes their probationary period, you will receive £500 reward payment for the introduction! Please contact the recruitment team if you require further info! Relocation If you are interested in moving to Dorset we also offer a generousrelocationpackage of up to £10,000. For further details onrelocationexpenses please emaildhc.careers@nhs.net

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.