Total 11 Senior Executive level Customer Service job vacancies in Nuneaton, CV11 6RW

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Gildawood Court, Nuneaton, Warwickshire, CV11 4PJ
• 60 Bedded Residential, Dementia and Palliative Care Home
• Carehome.co.uk Review Score: 9.4
• CQC Score: Good

About the role

• Senior Care Assistant
• Full-time 44/48 hours; working alternate weekends
• Night position available
• £12.90 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We are looking for a compassionate Senior Care Assistant to support both residents and staff in their everyday lives. If you are someone who enjoys taking a leadership role and encouraging development and growth within your team, a senior care assistant position at Aria Care is the role for you.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

Job Description – Senior Support Worker (Children's Services)
Location: Nuneaton
Salary: £14.54 per hour / £30,000 per year + £65 per sleep-in shift (Additional £3,000 per year)
Holiday: 22 days + 8 days bank holiday
Additional Benefits: Free parking on and off-site, £5 per hour on bank holidays
Fee: 10%

About the Role
We are looking for Senior Support Workers to join our dedicated team. In this role, you will provide direct care and support to children, helping them to develop essential life skills in a safe and supportive environment. You will work closely with the team to implement care plans and provide individual support, ensuring a high standard of care is maintained.

Key Responsibilities:

• Provide one-on-one support to children with Emotional Behavioural Disorder and mild autism
• Implement individual care plans and monitor progress
• Lead shifts and supervise junior staff, ensuring that tasks are carried out to the highest standards
• Promote the emotional, social, and educational development of the children
• Work closely with the management team to ensure the safe running of the service
• Participate in regular training and development to enhance your skills
• Foster positive relationships with children, families, and other staff members

Requirements:

• Previous experience working in a children’s care or support role
• Knowledge and experience in supporting children with Emotional Behavioural Disorders and autism
• Strong communication skills and the ability to lead by example
• Compassionate and patient nature with a commitment to providing high-quality care

Apply to this job advert with your CV and contact Mary dircetly:

Mary@coregroup.org.uk

07771361105

Benefits:
Free uniform
Salary enhancements for overtime
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 67 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Benefits:
Free uniform
Salary enhancements for overtime
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 67 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Package Description: Shift Pattern:20:00pm -08.00am including alternate weekends At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career developmentand offer a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We areseekingacompassionate,enthusiastic,and dedicatedindividualto join ourfriendly, award-winning team asSeniorCare Assistant. ABOUT THE ROLE Your focus asaSeniorCare Assistant will be tosupport and work alongside the Care team todeliverhigh standardsof personal care, providing a safe, caring, innovative, open,supportive,andinclusive environmentfor residents,visitorsand staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supportingresidents with their medication requirements. Undertakingstaff supervisions and supportingstaff with their development whererequired. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To besuccessfulin your application, youwill live our values of caring, supportive, honest,respectful,and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later yearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishingourselves as the preferred choice forresidents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Package Description: Shift Details:12 hours shift At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career developmentand offer a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We areseekingacompassionate,enthusiastic,and dedicatedindividualto join ourfriendly, award-winning team asSeniorCare Assistant. ABOUT THE ROLE Your focus asaSeniorCare Assistant will be tosupport and work alongside the Care team todeliverhigh standardsof personal care, providing a safe, caring, innovative, open,supportive,andinclusive environmentfor residents,visitorsand staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supportingresidents with their medication requirements. Undertakingstaff supervisions and supportingstaff with their development whererequired. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To besuccessfulin your application, youwill live our values of caring, supportive, honest,respectful,and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later yearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishingourselves as the preferred choice forresidents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Nursing Associate or Senior Support Worker RISE - Band 4

Full time, permanent posts

Think family outreach team is part of an exciting piolet project to develop an enhanced day provision for children, young people and their families within the crisis pathway

The post holder will work as part of the Think Family Outreach Team with the aim to support children, young people and their families who are in emotional distress and either at risk of requiring crisis intervention from Crisis and Home Treatment Team (CRHTT) or Acute Hospital Settings. The clinical offer is tailored to suit each individual young person/family's needs and focus on empowerment and skills

The post holder will provide clinical assistance and support to the professional qualified staff in the delivery of a range of Psychoeducation interventions to support the crisis management and recovery.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.


This advert closes on Monday 10 Jun 2024

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Benefits:
Free uniform
Enhanced rates of pay for overtime/ Bank holidays
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 64 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Your career progression as a Senior Care Assistant could be right around the corner at Acorn Lodge Care Home in Nuneaton. The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £ 11.96 per hour
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

Job Introduction

We are recruiting for a Senior Service Advisor to join our Volvo Dealership in Leamington Spa The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis, 08:30 - 13:00.

Basic Salary of £30,000 with an OTE of up to £39,000 plus car and excellent benefits.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role and Responsibilities

• To maximise departmental performance in line with the market potentials through the sale of labour and parts.
• To ensure that all manufacturers’ policies and procedures are adhered to.
• Assist with planning, forecasting, and delivering targets through the growth of workshop utilisation and efficiency.
• Managing and development of the front of house service team.
• Exceeding customer satisfaction.
• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload.
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

About you

• You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers.
• A well-presented individual with a desire, attitude and character to succeed.
• You will have good organisation and administrative skills, You must have knowledge of dealer management systems.
• Ideal candidate will be versed in all aspects of the Service Department and will have previously worked as a Service Advisor, Senior Service Advisor or Workshop Controller.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.