Total 13 Senior Executive level Customer Service job vacancies in Poole, Dorset, BH15 4LZ

ABOUT THE ROLEAs a Senior Night Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Night Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Executive Support Officer

Location: Margate, Kent

Job Type: Temporary ongoing

Salary: £16.87 per hour

Hours: 30 hours per week

We are seeking a highly organised and proactive Executive Support Officer to provide high-quality administrative support to the Executive Support Team at the local Council. The successful candidate will be responsible providing high quality administrative & proactive support service to three Directors as part of a small team.

We are looking for someone work in this role until December 2024, with the potential to extend to 37 hours per week until November 2025 to provide maternity cover.

This is a hybrid role, so you must be able to commute to Margate, Kent when required.

Responsibilities of the Executive Support Officer:

Working as part of a small team delivering high quality administrative support services to corporate directors ensuring systems and processes are maintained to an agreed standard.

Manage incoming and outgoing post/emails, respond to routine enquiries an ensure correspondence is brought to the attention of Directors and that follow up is provided as required.

Monitoring mailboxes, prioritising emails, and responding to queries and requests for information from members of the public and Councillor's. Liaising with Directors on more complex queries and requesting input from officers to provide background information for the Directors to inform their response.

Liaising with officers to ensure that where required, input is provided to the Director and responses are sent out within the agreed time frame.

Working as part of the team administering the complaints process using the relevant software, indexing incoming complaints, service requests & compliments. Quality checking responses and liaising with the relevant managers. Issuing reminders and ensuring responses are sent out in line with corporate deadlines.

Managing & maintaining calendars and assisting with forward planning diaries and meetings.

Prepare papers and meeting agendas, provide administrative support during meetings, and demonstrate excellent IT skills.

Responding to & assisting with enquiries and phone calls

Responsible for administration of financial activities including payments and ordering.

Requirements:

Proven experience in a previous role providing executive & PA support.

Strong ability to work to deadlines and manage own workload effectively.

Excellent planning, prioritisation, and organisational skills

Excellent diary management skills with ability to manage consistently changing meetings.

Qualification in Business Administration NVQ or similar.

Ability to learn quickly and undertake tasks efficiently and accurately working to tight deadlines.

Exceptional IT skills, including integrated e-mail and calendar packages. Preferable with knowledge of Google applications.

Excellent communication skills, both written and verbal

Demonstrated ability to provide excellent customer service.

Strong attention to detail and accuracy in all tasks

If you are a highly organised and proactive individual with a passion for providing high-quality administrative support, we encourage you to apply for this position.

We have an excellent opportunity to join our team at Avon View as a Senior Care and Community Services Officer.

Avon View residential home offers accommodation to 81 clients, divided into smaller units all with a shared lounge and kitchen, and an en-suite in each room. The home has specialist dementia care and nursing units and is situated near the town centre of Christchurch. We work in a person-centred way providing support for people living with complex care needs.

Key responsibilities will include:

• Ensuring that the needs of clients are assessed and care plans are developed, implemented and monitored.
• Supporting the Manager to oversee the day-to-day running of the service.
• The safe administration and ordering of medication.
• Supervision and management of staff.
• Working to required standards to comply with CQC guidelines.

The successful candidate should have:

• Experience working within a residential service.
• Knowledge of relevant Community Care legislation.
• An understanding of Risk Assessment and Health & Safety.
• Good verbal and written communication skills.
• NVQ Level 3 in Health and Social Care or equivalent.

36 hours per week.

Proud member of the Disability Confident employer scheme

Senior Adult Social Care Lawyer

Job Description

Service Care Legal are currently working alongside a thriving local authority, based in Bournemouth, which is seeking a highly qualified and experienced Senior Adult Social Care Solicitor/Lawyer to join their team. The successful candidate will be responsible for providing legal advice and support in all aspects of adult social care law.

ROLE: Senior Adult Social Care Lawyer

RATE: £55-£60ph

CONTRACT LENGTH: 5 months ongoing

LOCATION: Bournemouth - REMOTE

Key Responsibilities

• Provide support to the Service Director and Head of Legal Services in the delivery and improvement of services and business strategies
• Deputise for the Team Leader at relevant meetings as required
• Represent the company in all adult social care related proceedings

Specific Qualifications and Experience

• Qualified Solicitor, Barrister or Chartered Legal Executive with 5+ years of PQE in Adult Social Care law
• Someone who has worked for an Adult Social Care legal team for a local authority

Benefits

• Flexible working arrangements
• Weekly pay
• Remote working

If this Adult Social Care Lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

We are seeking a dedicated Senior Support Worker to join our compassionate team at 32STAR, where we provide exceptional care and support to people with learning disabilities. As a key member of our team, you will lead in delivering high-quality, person-centered support, ensuring the safety and promoting the independence of those in our care.

Our offer to you:

Location: Bridport
Hours: 37.5 hours per week
Pay Scale: £12.79
Contract: Permanent
Benefits and Perks:

One additional day leave on or closest to your birthday
Reward Panda, Wider Wallet Benefits Hub, Blue Light card, TAP app, Concert for Carers
22 days + 8 Bank Holidays - increasing with length of service
Pay increasing with length of service
Cycle to work Scheme
Mental Health and wellbeing support
Care Progression
About You:

Team-oriented, effective communicator, active listener, proactive, and supportive.
Willing to work towards or possessing a QCF Level 3 in Health and Social Care.
Key Responsibilities:

Service Management: Assist with daily operations and team coordination.
Resource Management: Manage staff schedules, handle absences, and ensure coverage.
Governance and safeguarding: adhere to protocols and manage service risks effectively.
Health and Well-Being: Promote and maintain health and well-being standards.
Compliance: Ensure the service meets all health, safety, and regulatory requirements.
Communication: Foster clear and effective communication across the team.
Team Leadership: Lead and develop a competent team to fulfil service needs.
Professional Development: Enhance skills for participation in professional meetings.
Documentation: Oversee the accuracy and accessibility of all service documentation.
Emotional Support: Monitor and respond to the emotional needs of the service.
Our Core Values:

Honesty: To always operate with transparency, fairness, and sincerity.
Inclusivity: Strive for equal opportunities and a valued community presence.
Dignity: Empowering a sense of individual pride and respect.
Kindness: Any act of kindness, no matter how small, can lead to great things.
Integrity: Uphold our principles and keep our promises.
Our Vision:

Pioneering support in an accessible, inclusive community.
Encompass Care is an equal opportunities employer. We welcome all applications and candidates. You will be treated with dignity and respect regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion, sex, and sexual orientation.

Proud member of the Disability Confident employer scheme

Senior Adult Social Care Lawyer

Job Description

Service Care Legal are currently working alongside a thriving local authority, based in Bournemouth, which is seeking a highly qualified and experienced Senior Adult Social Care Solicitor/Lawyer to join their team. The successful candidate will be responsible for providing legal advice and support in all aspects of adult social care law.

ROLE: Senior Adult Social Care Lawyer

RATE: £55-£60ph

CONTRACT LENGTH: 5 months ongoing

LOCATION: Bournemouth - hybrid working

Key Responsibilities

• Provide support to the Service Director and Head of Legal Services in the delivery and improvement of services and business strategies
• Deputise for the Team Leader at relevant meetings as required
• Represent the company in all adult social care related proceedings

Specific Qualifications and Experience

• Qualified Solicitor, Barrister or Chartered Legal Executive with 5+ years of PQE in Adult Social Care law
• Someone who has worked for an Adult Social Care legal team for a local authority
• Must hold a valid UK driving licence and have access to either their own car or a pool car in order to undertake the duties of the role, unless other forms of transport are available and viable to perform the role.

Benefits

• Flexible working arrangements
• Weekly pay
• Hybrid working

If this Adult Social Care Lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Sponsorship is not offered for this full time role, and applicants must have a full UK driving license and access to own vehicle.

**Amazing company! Hot job!**

We have a new vacancy for a full-time Senior Support Worker to be part of an inclusive team supporting adults with a learning disability and a range of associated needs.

39 hours, long says, sleeps, possibly nights aswell as weekend working and some on-call. Driver essential. You MUST be flexible to work a mix of earlies and late shifts with some weekends. You must also be able to get to the service for beginning of shift (so applicants with childcare needs should have support in place where appropriate).

You will be working at a beautiful rated-Outstanding service in the Christchurch area, supporting people with different needs in their daily lives at this residential service, or getting out in the community. You will assist the Senior Management Team in developing support plans, setting goals & objectives, overall health and safety, and being responsible for mentoring your team of Support Workers.

You will be using positive behaviour support to support individuals in a sometimes challenging but always rewarding environment, working alongside other staff where there is a real sense of teamwork.

Aswell as day to day management of Support Workers, setting objectives, planning rotas and developing effective support plans, you will be supporting clients, providing hands-on support and being an example of best practice.

Applicants should be organised and have really good communication skills, along with experience in the care industry, particularly supporting people with a learning disability and supervising staff - ideally in a residential setting.

In return you will receive a generous package including above-market average pay, nearly 6 weeks paid annual leave, excellent pension, lots of ongoing training and development opportunities and lots more!

For more information on this or any other opportunities available through RB Social Care, give us a call and we'll be happy to help.

RB Social Care is a Level 2 Disability Confident Employer.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Ready to unleash your creative genius while working with iconic brands like Peroni Nastro Azzurro, Asahi Super Dry, and Fuller's London Pride?

Join CPM on our Asahi UK On Trade Field Sales Team and be the vibrant personality behind our premium drinks!

Not only will we offer you a great package. - with an annual salary of upto £28,169 + 10% bonus, + company vehicle, + daily lunch allowance + £2000 Joining bonus, but an opportunity to elevate your career with this exciting role, where you'll become the ambassador of a spectacular beer and cider portfolio. Embrace the excitement and be part of the dynamic journey in shaping the future of the beverage industry!

Ideal Location: Dorchester , United Kingdom, DT1

Territory covering: Bath, Bournemouth, Dorchester, Exeter, Southampton, Salisbury, Taunton and surrounding areas,

As a Customer Development Executive, you'll immerse yourself in the Trade - engaging with outlet decision makers and bar teams. Working in close collaboration with AUK field sales teams, your main focus will be fostering and maintaining strong relationships, delivering added value through exceptional customer service, brand education and training and trade activation initiatives.

You will support outlet owners and decision makers in driving outlet performance and category growth, enhancing and leveraging brand loyalty, portfolio expansion and rate of sale.

You will also have responsibility for account management of your own portfolio of accounts and associated targets. With the autonomy to manage your own diary and accountability for the delivery of your KPIs, this role requires a high level of self-motivation and an entrepreneurial approach, with superior time management and organisational skills.

Why work for us?

• Great package offered of upto £28,169 per annum + up to 10% annual bonus + company car
• Flexible hours: 37.5 hours per week, will include occasional evening and weekend event work
• Generous holiday package
• Competitive company pension scheme
• Laptop, Tablet & Mobile Phone
• A lively, sociable & fun working environment
• We have a fantastic track record of supporting promotions into the Asahi UK business over the last 15 years'
• Additional perks post-probation, including discounted shopping, travel, and subsidised gym membership

Ideal Candidate

• Passion or interest in premium drinks - previous experience within a beer or beverage serving environment desirable
• Exceptional communication skills, with a knack for networking, relationship building and engaging diverse audiences
• Dedication to delivering outstanding customer service and stand-out brand activation
• Strong numeracy, financial acumen and commercial awareness
• Impeccable organisational skills, including planning and prioritisation
• Proven track record of achieving results and adapting to fast-paced environments
• Commitment to continuous learning and development within the industry

Key responsibilities

• Serve as the trade face of AUK's premium beer portfolio and an advocate for the beer category.
• Support and collaborate with AUK regional sales teams to deliver an agreed number of advocacy, engagement, training and activation activities across core accounts.
• Account management of designated outlets, achieving visit targets, and delivering annual distribution, retention and volume goals.
• Capture and report data and insights from each visits using a CRM system

Ready to raise a glass to this exciting opportunity? Apply today!

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.

CPM is an equal opportunities employer, we depend on having diverse talent with a range of backgrounds, skills, and capabilities.

We have an excellent opportunity to join our team at Avon View as a Senior Care and Community Services Officer.

Avon View residential home offers accommodation to 81 clients, divided into smaller units all with a shared lounge and kitchen, and an en-suite in each room. The home has specialist dementia care and nursing units and is situated near the town centre of Christchurch. We work in a person-centred way providing support for people living with complex care needs.

Key responsibilities will include:

• Ensuring that the needs of clients are assessed and care plans are developed, implemented and monitored.
• Supporting the Manager to oversee the day-to-day running of the service.
• The safe administration and ordering of medication.
• Supervision and management of staff.
• Working to required standards to comply with CQC guidelines.

The successful candidate should have:

• Experience working within a residential service.
• Knowledge of relevant Community Care legislation.
• An understanding of Risk Assessment and Health & Safety.
• Good verbal and written communication skills.
• NVQ Level 3 in Health and Social Care or equivalent.

Proud member of the Disability Confident employer scheme

Your new company
I am recruiting for an experienced Senior Support Worker to join the team in a small, family-orientated residential home in Poole. Our client provides specialist support to adults with Learning Disabilities, Challenging Behaviours and Autism. The role is 42 hours per week on a rota basis and includes working weekends.
Your new role
As a Senior Support Worker, your job is to lead a team of support workers and ensure the smooth running of each shift. You will be required to record accurate information in care plans, assist with medication, organise rotas and provide a high standard of person-centred care, including assisting with personal care duties. You will also support with financial budget management and liaise with the management team.What you'll need to succeed
You will already have experience working as a Senior Support Worker, ideally with a Level 3 Health & Social Care Certificate. You must be motivated, punctual, flexible, reliable and a strong team leader with leadership skills. You must have a strong understanding of the Autism Spectrum. A full UK licence and own transport is essential. This role would also suit someone who is looking for that next step in their career to progress into a senior role.
What you'll get in return

• 42 hours per week on a rota
• £12.80per hour
• Free DBS Check
• Career progression opportunities
• Regular and ongoing training
• Working with a highly experienced team

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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Nights, Senior Support Worker job vacancy Ferndown, Dorset

Benefits

£13.05 - £13.65 per hour / £33'700 - £35K per annum (Includes Night Allowance's )
Night Allowance is £25 per night shift worked (approx. an additional £4000 per year).
Life Insurance, Pension, Employee Assistance & Health Plan.
Car Lease Scheme / bike to work scheme.
Fully funded Training to complete your Level 3 Health & Social Care.
Hours: 7.45pm – 8.15am 4-on, 4-off shift pattern.
Average 43.75 hours per week.
Full or Part-time hours available.
Lots of little appreciation perks!

Employer
As Senior Night Support Worker,u would be working with young people who attend a specialist residential college. The young people you would be supporting have additional social, emotional, Autism, and mental health needs. You would be assisting the young people in their on-site home at night providing appropriate physical and emotional support. You will also support the Night Team Manager and supervise a dedicated team of Support Workers.


This specialist Residential College believes in changing lives for the better through education. They also have a strong commitment towards developing their fantastic team and offering them a clear career pathway. So, who knows, this might just be the start of an exciting rewarding career.


Apply

If you are excited by this job vacancy and if you wish to apply, then please click on apply. We will be happy to tell you more about this job vacancy and answer questions you may have