Total 10 Manager level Customer Service job vacancies in DH9 0RG

Full time, Permanent

Stanley, Durham

Do you have strong leadership skills and experience in developing a service? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking a passionate and energetic Home Manager to join our vibrant and dedicated team at Stanley Park Care Home

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: To take responsibility for all aspects of the day to day running of the care home and to achieve an industry leading standard.

Key Responsibilities:

Provide leadership and effective management for all staff employed in the home.
Promote a caring environment that is delivered according to latest guidelines, best practice, legislative and regulatory requirements.
Ensure the effective financial and commercial management of the home in accordance with company policy.
Ensure that a high level of satisfaction with the service is achieved and maintained as well as maintaining excellent relationships with relatives, residents , purchasers and external agencies to build and maintain a positive reputation in the local community.

What We're Looking For:

2-3+ years Home Manager experience.
Care of older people in a Residential and Dementia setting
Ability to control and manage a budget and accounts.
Knowledge of the Care Standards Act and Health and Safety Legislation
Ability to raise standards through innovation and new ideas

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

We are seeking a person with extensive experience and knowledge in relation to Safeguarding of children and vulnerable adults.

This person is passionate about Safeguarding and can lead the team to ensure that all staff are trained and aware of the issues and processes to follow when a concern is noted.

The post holder will be the Trust's 'Named Professional'.

You will be confident in dealing with the multiple agencies involved across the six counties we serve. You will have experience of reporting to senior meetings and dealing with queries from outside agencies.

The Safeguarding Lead is an ambassador providing advance theory and practical knowledge in developing a safety culture through sound management of safeguarding incidents and processes using improvement methodology to learn lessons and achieve sustainable change

Working proactively in partnership with the executive leadership team, operational top teams, clinical leads and selected external stakeholders to ensure Safeguarding arrangements are in place across the Trust; demonstrating political astuteness and an ability to manage priorities with competing deadlines.

To lead the development, co-ordination and implementation of effective risk management strategies within the Safeguarding Team and ensure the integrity of the Risk Register, CQC Key Lines of Enquiry and meeting the legislative requirements as set out in the Children’s Act, Care Act and Working Together to Safeguard Children.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 7 Oct 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Longwater x 2 - Vacancy

KingsLynn x 1 - Vacancy

Waveney x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Basildon x 1 - Vacancy - Fringe Salary Applies: £48,270 - £54,931

Southend x 1 - Vacancy

Chelmsford x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Ipswich x 1 Vacancy

Bury x 1 - Vacancy

Clacton x 1 - Vacancy

Colchester x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Kempston x 1 Vacancy

Luton x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Cambridge x 1 - Vacancy - Fringe Salary Applies: £48,270 - £54,931

Peterborough x 1 - Vacancy

Huntingdon x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Are you ready to drive automation and standardisation within Land Freight as a Business Service Programme Manager? We're seeking someone to join us, supporting our Head of Business Services in executing local and regional initiatives that make a real impact. Hours: Monday to Friday, 09:00 - 17:30 Location: Flexible. Consideration given to Nuneaton, Manchester, Bradford, as regular places of work. Regular travel to other branches in the UK and Ireland is required. What will you be doing?

• Driving local and regional initiatives to improve automation and standardisation.
• Implement and enhance processes within the Business Service function, from order processing to invoicing.
• Act as Project Lead on assigned initiatives, ensuring smooth execution.
• Drive improvement at local branch level to meet targets effectively.
• Improve productivity, quality, and efficiency across all areas of Business Services with clear impact on KPIS's.
• Collaborate with Business Architecture to automate reports/data required for operations.
• Identify and eliminate manual activities, enhancing efficiency.
• Maintain our functional roadmap and project management trackers.
• Generate monthly performance reports across all Business Services elements.
• Develop business process documentation, action trackers, and success metrics for projects.
• Specialise in the Customer Service specific area of the business service function.
• Own our CXone Tool (customer service communication channel) at local level and represent our views for development at regional level, ensuring all Customer Service staff are making the best and most efficient use of the application.
• Support the Business Service Managers in all local branches across the UK & IE and be a visible and present support on site for the Customer Service area of the department.

About You

• Experience in Business Services tasks such as customer services, order processing and transport administration
• Previous industry experience is desirable.
• Ability to thrive under pressure and meet strict deadlines.
• Knowledge of customs processes is a plus.
• Excellent communication and relationship-building skills.
• Positive attitude and proactive approach to problem-solving.
• Proficiency in Excel, PowerPoint, and Power BI.
• Capable of driving performance and motivating teams.
• Willingness to travel to other UK locations and regional head offices as needed.

What We Offer

• 25 days holiday plus bank holidays and 1 day birthday leave.
• Pension scheme with up to 6% employer contributions.
• Private healthcare coverage.
• Competitive bonus scheme.
• Career development opportunities.

Next Steps Apply now by following the links and attaching your CV. We review applications promptly, so don't delay! At DB Schenker, we embrace diversity and strive to enhance it further. All applicants are welcome, regardless of gender, age, disability, nationality, religion, or sexual orientation. Please note that candidates will undergo necessary right-to-work checks, referencing, and a criminal records check.

To be considered for this position you must have valid rights to work and live in the UK.