Total 3 Manager level Customer Service job vacancies in Old Buckenham

Coventry Council’s Adult Education Service provide a diverse range of learning opportunities for adults across the city. We help residents with:

• Learning for Work: This route is for adults whose primary focus is either getting work, changing their job, or gaining promotion.
• Learning to Connect: This route is for residents who are seeking new outlets and want to give back to the community.
• Learning for Life: This route is for residents seeking help with personal development or support with their family life.

We are a forward thinking, creative team eager to support all Coventry residents with their studies, with a special focus on those with the greatest needs. We run our courses across the city, many in partnership with Community Centres and charities and designed to meet local needs.

We value diverse perspectives and experiences and enable a culture that is inclusive, is accepting of all and is free from discrimination and bias.

Our workforce data shows that people from minority ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply. This does not prevent individuals with or without other protected characteristics as set out within the Equality Act 2010 from applying for this post.

We welcome applications from anyone who wants to make a difference to the lives of people in Coventry.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

Coventry City Council’s Adult Education Service is seeking to recruit a curriculum specialist who is highly skilled, experienced, and passionate about supporting the Senior Lead with overall leadership and management to implement the Service’s strategic vision.

The Adult Education Service is positioned in the Skills, Employment & Adult Education team within the Council’s Regeneration and Economy Directorate. The strategic intent of the service is to maximise the employability of adults, so they can progress into work, further learning/training, or engage in voluntary, social and community activities.

As such, you will play a key role in designing and developing an inclusive adult learning provision that considers the diversity of our city and the 31% of citizens who are from minority ethnic backgrounds who might be learners in Adult Education within Coventry. The provision will also support the aims of the One Coventry Plan and meet the needs of our diverse local communities and employers, to make an active contribution to the local economy.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

You will ensure the service operates efficiently, delivering value for money and high levels of customer satisfaction, focusing on the overall planning and management of the Life Skills curriculum, and service-wide functions relating to business, quality, information systems and administration resource.

You will have successful experience of planning, leading, and managing adult learning in community settings; identifying curriculum areas influenced by colonialism, challenging where necessary, to reduce bias and limitations for the learner; developing strategies, policies, procedures and income generation; and substantial knowledge of Education & Skills Funding Agency/West Midlands Combined Authority funding streams.

You will have the ability to lead and manage a range of curriculum areas within different funding methodologies; and the ability to lead the Service’s marketing and communications strategy.

Coventry City Council is making positive progress in transforming its services and is looking for committed, energetic, professional leaders to be part of our improvement journey.

Join us at the council if you're ready to take on challenges and elevate our service with your unique expertise and dedication.

For more information or an informal discussion about the role please contact:

Louise.Lakin2@Coventry.gov.uk

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 7 August 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

5615 Old National HwySuite A, College Park, Georgia, 30349-3817, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting.

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village so that it becomes part of who we are.

We are proud to be an equal-opportunity workplace. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status or any other protected characteristic.

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Bachelor's degree OR Registered Nurse (RN) license/experience required.

• Minimum of 2 years experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Salary/ Wage Range:

• Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.

Now is your time to join Team DaVita. Take the first step and apply now.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

This post is an exciting opportunity for an experienced CAMHS Practitioner/CBT therapist to join Bury CAMHS and support the development of the CYPMH offer into our local communities. You will work in partnership with third sector organisations, early help services and our local multi-agency safeguarding hubs to ensure that our referral pathways are accessible, delivered in true partnership and ensure children ,young people and families that need mental health advice and support can get what they need quickly and easily.



The postholder will be the team leader and supervisor of NHS and voluntary sector staff members within the Hub and will oversee the provision of low intensity therapeutic interventions for the mental health needs of children and young people accessing the service. The post holder will be qualified in CBT and CBT supervision or have an interest in pursuing accredited CBT supervision training. The postholder will have experiencing line managing mental health professionals, and will have the following responsibilities:
• To manage and develop the stepped care, low intensity CAMHS service for this age group.
• To manage CAMHS clinicians and provide supervision for team members undertaking assessment and a range of interventions / managing caseloads.
• To develop and implement therapeutic plans of care for children and young people with mental health needs.
• Supporting the service to deliver training and consultation to other children’s agencies.
• To liaise with other agencies regarding the implementation of care plans and the management of risk for children and young people.
• To promote and support mental health awareness in agencies supporting children and young people.





You will be supported to achieve success by a highly motivated local across system leadership team who are committed to embedding a thriving culture within Bury. You will be a key member of the Bury CAMHS management team, receive excellent supervisory support both through clinical and managerial and we will work with you to support your development. We know that the support and development of our staff is fundamental in ensuring that those that need our services get the best possible experience.

You will help ensure that CAMHS Getting Help and Getting More Help support offers are developed and that those CYP that need help and treatment from access it smoothly and at the earliest opportunity. The role will be based in our MH thrive hub, which is an integrated team of voluntary sector employed professionals and CAMHS professionals. The role will involve leading and overseeing the therapeutic interventions offered to children and young people accessing the service. The post holder will be qualified in CBT and CBT supervision to ensure effective supervision of staff members offering low intensity cognitive behaviour therapy.

Your days will be varied and your work will be completed largely within our third sector MH thrive hub with focus on developing pathways of intervention for children accessing the service. This role will have high impact locally and in order to be successful you will need:
• Strong CYP mental health knowledge and experience.
• Experience of using training, supervision and consultation as a means of helping other professionals to support the mental health of CYP.
• Good understanding and commitment to the CAMHS transformation agenda
• Experience of leading others in ways that inspire innovation and excellence.
• Values that match our own and always place CYP and families at the fore of all your practice




This advert closes on Tuesday 16 Jan 2024