Total 5 Manager level Customer Service job vacancies in bh12 4ap

The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across Professional Standards in England to deliver the statutory requirements of the Performers List Regulations and Responsible Officer Regulations. The role supports the delivery of the required outcomes relevant to the implementation of these regulations and underpins the responsibilities set out in the Responsible Officer Regulations. The post holder is responsible for providing professional expertise regarding the performers list work and to work in partnership with all stakeholders to drive forwards the service transformation required. The post will support the team in co-ordinating and facilitating training across NHS England. The role supports regions to ensure that they develop appropriate subject matter expertise and technical skills, to ensure effective delivery of NHSEs statutory functions. The postholder will also be responsible for ensuring the maintenance of a central repository of information and ensuring legal and other advice is shared appropriately.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is a hybrid working role and is based at our Singer Street offices, Islington, London for a minimum of one day a week and home working, subject to operational demand. As a Domestic Abuse Service Manager you will be:

• Effectively managing and developing a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk.
• Managing a team of IDVAs providing regular supervision, case review and support.
• Demonstrating strong leadership and management skills/ experience with a resourceful pro-active attitude and ability to use own initiative.
• Ensuring that services are delivered in accordance with the service specification and performance targets set by the services funders, as well as in line with SafeLives criteria for delivering domestic abuse services. The services will also be in line with Victim Support's policies, IDVA procedures, business process and plan.
• Ensuring that the service prioritises the safety, security and dignity of service users and their children.
• Taking the lead in crisis situations and providing advice and guidance on risk, safeguarding issues and information sharing GDPR concerns.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

A fantastic new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional service based in the Poole, Dorset area. You will be working for one of UK’s leading health care providers

This is a specialised service for people with learning disabilities and complex needs. Short respite stays can often be accommodated at this service

**To be considered for this position you must hold an NVQ/QCF Level 3 or 4 in Health & Social Care**

As a Deputy Manager your key responsibilities include:
• Support residents to live as independently as possible (including personal care)
• Act as a senior member of staff on shift and be confident in supporting our residents and staff team
• Build and maintain lasting relationships with residents and their families
• Take residents out and about – walking, local cafes, local lunch clubs and coffee mornings, singing groups, outdoor parks and gardens
• Drivers able to go further afield for longer day trips and events
• Provide in house activities – singing, sensory sessions and baking
• Manage physical challenging behaviours

The following skills and experience would be preferred and beneficial for the role:
• Have an understanding of person centred, needs-led and outcome based service
• Committed to quality care and service provision
• Able to work under pressure
• Able to maintain confidentiality
• Demonstrable and proven managerial experience within a similar role and to have had responsibilities for the management and supervision of a staff team

The successful Deputy Manager will receive an excellent salary of £13.30 per hour and the annual salary is £27,664 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• Enhanced disclosure cost coverage
• Comprehensive induction and commitment to ongoing training
• 28 days annual leave including bank holidays
• Online benefits and cash back rewards
• Cycle to work scheme
• SMART Pension option

Reference ID: 6568
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Please ensure that you read the job description carefully and that you address each of the requirements of the post in the person specification in your supporting statement sections as your application will be assessed against these criteria. Your online application should relate to the specific position you are applying for, and you are expected to highlight examples and achievements that demonstrate the competencies outlined in the job description and from the vacancy notice in your application form. Try to keep it structured and to the point. ***Please note, if you have applied for this role in the last 6 months and have not been successful at any stage of the recruitment (shortlisting, written assessment, interview or further assessments), your application may not be considered as part of this campaign. Please note that we cannot accept CVs for this role, therefore your application must be via the NHS Jobs online application form. In your application form, you need to demonstrate that you have read the published person specification and how you meet the essential and (where relevant) desirable criteria for this particular post. You will have 10,000 characters to demonstrate the information above, this will be across two sections (supporting statement and supporting statement continued). Please DO NOT include personal details or duplicate information already provided elsewhere in your application. To assess your suitability for this role with consideration of the job description and person specification a range of assessment activities will form part of the selection process. This will include: 1) A written assessment which will be used for further shortlisting. The written assessment will be undertaken in the week commenting 15 January 2024. 2) A formal interview with presentation which will be held via conference call or video-based interaction rather than face to face meetings. The assessments and interviews dates are scheduled for 1st and 2nd February 2024. These will be used to assess knowledge, skills and competency of the candidates. *** Trigger warning: Please note that the scenarios and any data utilised for the assessments are fictional, having been created purely for the purpose of recruitment and selection and to assess the applicants suitability for the role. Thus, any similarity to any situation described as well as person whether living or not, is coincidental, however it may include injury and negligence descriptions and content that may be upsetting or triggering for some applicants. Please do make us aware via nhsr.claimsrecruitment@nhs.net should you foresee any issues with certain situations that may be triggering to you. We communicate with our candidates via phone and email, please ensure you have added the mobile phone number and your personal email address in the contact fields on application. Some communications about your application and invitation to interviews for this vacancy may be done via NHS Jobs therefore please check your NHS Jobs account for any communication as well. Unsuccessful applicants will be notified via NHS Jobs of the outcome of their applications. We have been granted permission to use the Employment Service's "Positive about Disabled People" symbol. Any applicant with a disability who meets the minimum specification for the post as set out in the person specification is guaranteed an interview. Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests. The Claims Teams at NHS Resolution are London and Leeds based and we will be happy to talk to you about flexible/hybrid working arrangements as part of the application and interview process. We are specifically recruiting for Leeds offices location with a choice of hybrid or fully remote working. Home working is subject to meeting homeworking assessment requirements, (including a minimum broadband speed of 18Mbps and a dedicated workspace). Your referees should usually be the Human Resources Department or equivalent of your current and most recent employers, rather than a line manager. Please include an email address in your application for your referees.