Total 3 Director/C-Level Customer Service job vacancies in Darlington, DL1 4AA

Please note that this role may close early or be extended, depending on the number of applications received. Working with a range of stakeholders, this is an opportunity for a proactive and influential individual to deliver outstanding performance across your region. By building a strategic business plan for your services, you will ensure that our commissioners are confident and excited by our provision. This is a home-based role, with frequent travel to your services in Redcar and Cleveland, Darlington, Scunthorpe and Grimsby. A full job description and person specification are available on request. Please note that this advert may close early or be extended, depending on the number of applications received. Please submit both a CV and a cover letter. As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits Competitive salary 30 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With You's pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Join us as a Private Financing Transaction Support Director

• We’ll look to you to lead the financial and resource management of our Repo & Risk Transformation and Firm Financing business lines within our Private Financing franchise, focusing on both new and existing transactions
• You’ll be managing existing and forward-looking resources, as well as using your creative thinking skills in the design of new processes, optimisation of existing processes, and automation of MI
• This senior regulated role is a unique opportunity to be recognised for your unwavering integrity, sound judgment and commitment to doing the right thing

What you'll do

As a Private Financing Transaction Support Director, you’ll be working with Private Financing Trading to control the financial resources of the Repo & Risk Transformation and Firm Financing business lines, incorporating input from the Origination and Structuring teams to manage the pipeline.

You’ll be managing the consumption of resources, including unsecured funding, leverage, RWAs, and risk limits with an idea toward both building portfolio monitoring tools and highlighting opportunities for optimisation and savings, and initiating management actions to hedge capacity constraint

Additionally, you’ll be:

• Understanding the risk run by the desk and managing the measurement and reporting of assets and liabilities against resource budgets, on both a spot and behavioural basis
• Managing the P&L budget for the desk, with a specific focus on P&L measurement, attribution tools, internal charges and cost savings or optimisation
• Preparing presentations for internal and external stakeholders and building out the operating model to make sure the portfolio review process is ongoing, providing a clear feedback loop into client planning

The skills you'll need

This role would be suited to someone with extensive experience, ideally in finance, with a focus on structured transactions and fixed income products, including repo, securities lending, total return swaps, short-term interest rates, FX, credit default swaps, IRS, cross-currency basis swaps, bond borrows and structured notes.

On top of this, you’ll bring an excellent academic background, or equivalent, ideally in a highly quantitative subject such as Mathematics, Physics, Engineering, Finance or Financial Economics or Computing.

You’ll also need:

• Quantitative, analytical and modelling skills, with advanced knowledge of Excel or VBA, and Python or programming proficiency
• Proficiency in bank liquidity and capital metrics, asset and liability management, bank capital and RWA utilisation
• Exceptional written and verbal communication skills
• The ability to multi-task and to work well under pressure

Join us as a Private Financing Transaction Support Director

• We’ll look to you to lead the operational risk management of our Repo & Risk Transformation and Firm Financing business lines within our Private Financing franchise, focusing on both new and existing transactions
• You’ll be managing existing and forward-looking resources, as well as using your creative thinking skills in the design of new processes, optimisation of existing processes, and automation of MI
• This senior regulated role is a unique opportunity to be recognised for your unwavering integrity, sound judgment and commitment to doing the right thing

What you'll do

As a Private Financing Transaction Support Director, you’ll be working with Private Financing Trading to control and improve the operational risk management of the Repo & Risk Transformation and Firm Financing business lines.

Additionally, you’ll be:

• Understanding the risk run by the desk and acting as a primary contact for transaction lifecycle management, including booking model management and recording, settlement processes, risk issues, collateral calls, liquidity reporting issues and cashflow reconciliation
• Managing the optimisation and prioritisation of collateral in triparty sets
• Working with Technology, Middle Office, Operations and other key stakeholders to further develop and automate the trade booking and reporting infrastructure, ensuring data integrity and working with relevant teams to resolve issues
• Providing subject matter expert support and innovative solutions to Private Financing Trading with booking model optimisation and trade lifecycle event streamlining

The skills you'll need

This role would be suited to someone with extensive experience, ideally in finance, with a focus on structured transactions and fixed income products, including repo, securities lending, total return swaps, short-term interest rates, FX, credit default swaps, IRS, cross-currency basis swaps, bond borrows and structured notes.

On top of this, you’ll bring an excellent academic background, or equivalent, ideally in a highly quantitative subject such as Mathematics, Physics, Engineering, Finance or Financial Economics or Computing.

You’ll also need:

• Quantitative, analytical and modelling skills, with advanced knowledge of Excel or VBA, and Python or programming proficiency
• Proficiency in bank liquidity and capital metrics, asset and liability management, bank capital and RWA utilisation
• Exceptional written and verbal communication skills
• The ability to multi-task and to work well under pressure