Total 22 Director/C-Level Customer Service job vacancies in East Grinstead, West Sussex, RH19 4HP

• Responsible for directing and managing program and administrative operations for one or more counties.
• Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
• May perform farm loan program assignments based on authorities delegated.
• Performing office and field activities as needed to accomplish program objectives.
• Managing and directs activities of subordinate staff.

Our Local Authority client based in West Yorkshire is currently recruiting for an Interim Director of their Environmental Services Team asap.

This is a full time, ongoing temporary contract for at least 6 months offering hybrid working and a day rate of between £475 - £550 per day Umbrella LTD (£375 - £430 PAYE)

The purpose of the role is to lead all waste related services and contracts, fleet management and transport operations, countryside management and the maintenance of the councils street scene.

The ares include:

• Domestic and Commercial Waste Operations
• Strategic Waste (Waste PFI Contract Lead)
• Street Cleansing
• Public Rights of Way
• Highways Infrastructure
• Transport Services Fleet Maintenance and Management as well as Passenger Transport
• Grounds maintenance and countryside management.
• Flood risk management

Responsibilities:

• Supporting, developing, promoting and maintaining constructive multi-agency working to ensure the Council can deliver its priorities, overall aims and objectives ensuring the delivery of high quality services that focus on the needs of local people.

Requirements:

• Knowledge of Waste collection, recycling and disposal
• Understanding of how to deliver operational services with the lowest environmental impact.
• Excellent understanding of both contract and relationship management including negotiating
• Proven track record of successful leadership.
• Significant experience of Environmental legislation and in a field related to Environment based services including specifically waste management.

If interested of require any additional information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment/Relocation Incentive (Sign-on Bonus): Authorized
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

The WPB VA Medical Center has a designated role in the Geriatrics and Extended Care Service that serves as the Attending Physician and Medical Director of the Community Living Center (CLC). The incumbent provides clinical and administrative oversight of the CLC. They will also be a teaching faculty member in our Geriatrics Fellowship program. They will have the following duties and responsibilities:

• Serves as a resource to senior management and other clinical and administrative leaders on issues impacting the delivery of care for Veteran's who use the Geriatrics Department services.
• Plans, develops, and maintains a comprehensive program to ensure compliance with Veterans Health Administration (VHA) Guidelines and Directives and other relevant standards.
• Directs and coordinates medical care and participates in the resident care management system.
• Assists with identification, evaluation and resolution of medical and clinical concerns and issues that:
  (a) Affect resident care, medical care, or quality of life; or
  (b) Are related to the provision of services by physicians and other licensed health care providers.
• Participates in educational activities related to the delivery of services to Community Living Center residents and promotes and supports appropriate continuing education programs for other staff members.
• Coordinates medical provider assignments and coverage in the department in collaboration with the Chief of Geriatrics and Extended Care.
• Assures that medical providers and other staff members provide resident care services within established clinical privileges, scope of practice, competencies and qualifications.

Job Purpose

-Manage and develop the overall customers engagement of assigned portfolio.

-Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth.

-Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan.

Accountabilities

I) Customers

External Customers

- Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region.

- To drive and manage profitable growth with the assigned customer portfolio.

- Deliver services and solutions to customer that meet budget, quality and agreed service level.

- Drives/support development of new/innovation service or value creation as part of continuous development to meet customer’s needs.

- Respond and solve customer enquiries/complaints in a timely and responsive manner.

- Responsible for establishing customer profiles and customer needs.

- Effectively conduct Annual/Quarterly/Monthly Business Review with customers.

Internal Customers

- Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit.

- Work with Product, Key account managers, Bid Management team in the region to communicate and align customer account/win plan for RFIs / RFQs.

- Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence.

II) Stakeholders

External Stakeholders

- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencer et al.

- Work with third party service provider like packing company, carriers, truckers or shipping lines for special projects when needed.

- Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration.

Internal Stakeholders

- Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers’ needs and make sure service is provided smoothly.

- Coach and work closely with virtual team - Key Account Managers (KAMs), Program Managers (PMs), GSC Team, etc.

- Regular Performance Dialogue with Country KAMs or ASMs/PMs.

III) Process

Customer Business Development

- Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.

- Identify and develop customer sales leads.

- Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.

- Develop and/or communicate effective pricing strategies to drive profitable growth and volume.

- Develop supply chain management solutions meeting customer needs.

- Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.

- Proactive Selling with Buyer’s Perspective.

Customer Business Performance

- Effectively drive monthly, quarterly and annual business review with customers.

- Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products.

- Identify and drive continuous improvement or value creation opportunities with customers.

Skills/Knowledge

· Selling with Buyer’s Perspective

· Management & Decision Making

· Project management

· Industry/Sector Knowledge and Expertise

· Freight Forwarding Knowledge and Expertise

· Excellent communications skills

· Interpersonal skills

· Influencing skills

· Negotiation skills

· Solution design and process mapping skills

Experience/Qualification Requirements

- Degree Holder, relevant post-graduate qualifications will be an advantage

- 6-8 years of solid experience in the logistics or forwarding industry

- Of which at least 2 years is dealing with major accounts on a regional or global level

- Relevant experience in International Supply Chain, Decarbonization Market Trend and Digitization Processes will be an added advantage

- Fluent use of English (both written and spoken)

- Ability to speak Mandarin will be an advantage

- Computer skill knowledge like MS Excel, MS Powerpoint and MS Word

Our client based in Birmingham is currently recruiting for an Associate Director to join their team as soon as possible.

This is a full time, permanent role offering up to £75,000 per year + Package.

The main responsibilities of the role are to lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances.

To lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances. Work with the Lead for the Quantity Surveying Team in the Midlands to ensure delivery of the Midlands Business Plan objectives.

To provide consultancy services across a range of projects delivered by Identity Consult and be responsible for all aspects of service delivery from inception to completion. Support the North West Senior Director with planning and supporting of daily activities within the department. Management of team members to include training and mentoring and participating in business development functions.

Requirements:

• BSc or equivalent is essential in a construction related discipline
• Chartered with the RICS or equivalent
• Successful business record and excellent managerial performance
• A candidate not possessing the qualifications listed above but with a substantial and clearly established track record of success in a relevant field may also be considered

If interested please feel free to get in touch 0n 01772 208967 or via email at james.glover@servicecare.org.uk

• Nursing qualification, with a valid UK NMC Pin

• Proven experience in managing large healthcare operations, with a track record of delivering excellence and positive outcomes.
• Strong experience within a hospice setting and in-depth knowledge of palliative care.
• Leadership skills with the ability to inspire and energise teams, ensuring the highest level of care is delivered.
• Strategic thinker with the ability to manage budgets, resources, and operational processes.
• Positive energy, a passion for the work we do, and a deep commitment to compassionate, patient-centred care.

• Company pension scheme
• Comprehensive induction programme
• Sick pay
• Enhances maternity and paternity leave
• Annual leave that increases with service

• Lead the overall management and operations of the hospice, ensuring the highest standards of care and compliance.
• Oversee the delivery of palliative care services, ensuring patients receive compassionate, patient-centred care that aligns with organisation's core values.
• Drive operational excellence by managing staff, resources, and budgets effectively, with a focus on delivering positive clinical and financial outcomes.
• Foster a positive and collaborative environment, inspiring and supporting staff to meet the needs of patients, families, and the broader community.
• Build relationships with healthcare partners, regulatory bodies, and the community to further develop the hospice's reach and impact.
• Ensure compliance with all regulatory and quality standards within the hospice sector, maintaining accreditation and licenses.

Associate Director

Permanent Role £65k to £75k

Birmingham

About the role

To lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances.

Work with the Lead for the Quantity Surveying Team in the Midlands to ensure delivery of the Midlands Business Plan objectives.

To provide consultancy services across a range of projects delivered by client and be responsible for all aspects of service delivery from inception to completion. Support the North-West Senior Director with planning and supporting of daily activities within the department. Management of team members to include training and mentoring and participating in business development functions.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.

Commissioning Service Director needed in Cambridge Paying £600 per day ref 18464

Full time hours on a temporary basis

Develop and implement commissioning strategies aligned with strategic ambitions

Develop the use of intelligence and insight to identify gaps in services and plan accordingly.

Engage with provider and wider systems partners to understand needs and priorities, ensuring these are reflected in commissioning plans.

Lead the procurement process, including drafting specifications, tendering, and contract negotiation.

Ensure compliance with relevant legislation, policies, and best practices in procurement.

Develop and manage budgets for commissioned services, ensuring cost-effectiveness and value for money.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared