Total 202 Customer Service job vacancies in Basingstoke, RG21 4AP

ABOUT THE ROLEAs a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job Title: Complex Care NurseLocation: WorthingSalary: £32,000paHours: Part time, 32 hours, part- time to work 4 days between Monday Friday, flexible hours, 9-5, withflexibility to suit the needs of the business What we offer: A competitive salary 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5years'service. Pro rata'd An additional day off for your Birthday Blue Light Card Refer with the Care Friends mobile app and earn extra money Cycle to Work scheme for our Head Office, Regional and Branch colleagues Long Service Awards Workplace Pension Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7 A range of Family Friendly Benefits designed to offer you more support, flexibility, and additional time off when you most need it. Supportive working environment with ongoing learning and development opportunities. A friendly, agile and flexible working culture We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. Our services span the generations across a number of environments: Adults of all ages, including the elderly and frail, based in their own homes and community setting Babies, children and young adults in and outside of the home setting i.e. at school, college, social activities and play We offer complex nursing care, led by an experienced registered nurse, provided in the clients own home/ community setting and delivered by a nurse, heath care assistant or support worker. Our client needs, which vary, mainly arise from physical disability, long term conditions, neurological impairment, sensory impairment, learning disability and autism and mental health issues. We work in partnership and collaborate with those health-care professionals already involved; we value the importance of integrated and joined-up care provision. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture. We are looking for a dynamic, resourceful and independent professional with solid nursing experience as an Adult, Child or Dual Qualified Nurse, that is flexible, enthusiastic, and has a can-do attitude to join our clinical team supporting both adults and children with complex needs. The role of a Complex Care Nurse is to provide clinical expertise and leadership to enable the planning and delivery of safe, high-quality complex care to all clients in their own homes and/or community settings. Purpose of the Job: The role of a Complex Care Nurse is to provide clinical expertise and professional leadership to enable management of a complex caseload of clients requiring clinical support in the community and to oversee the planning and delivery of safe, high-quality complex care to all adults and children in their own homes and/or community settings. To be accountable for and lead on the clinical components of care delivery Support in the assessment, mobilisation and implementation of complex care clients to support with business growth To regularly risk assess individual client needs Provide evidence based clinical expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload To act as a role model and leader for all members of staff To facilitate and deliver an ongoing programme of clinical knowledge/skills-training and competency assessments to non-registered members to enable them to competently deliver care with minimal supervision To be responsible and accountable for the delegation of clinical healthcare tasks required for clients to maintain a quality of life within the community Maintain high standards and proactively manage quality improvement, clinical risks, safety concerns and complaints relating to client case load Drive best practice in order to ensure high quality care Promote compliance and adherence to internal policies and standards Keep up with national standards and requirements surrounding clinical services Assist the branch in identifying best practice in regard to clients complexity to ensure delivery of safe and high-quality care Commitment to improving client/family experience at every step of the care pathway. Identify, develop and maintain new business streams to support with growth of clinical services Person Specification: Registered Nurse withNMCwith active PIN Minimum 2 years clinical nursing experience including community or hospital setting Management of clinical risk management and individualised, person-centred care planning Experience of safeguarding adults and children Effective communication skills verbal and written Ability to work on own initiative as well a part of a team self-motivated Effective people management skills Ability to negotiate, influence, escalate and seek advice Experience in interpreting and analysing data and meet deadlines Excellent IT and presentation skills Demonstrate knowledge of the theory and application of clinical governance E Ability to work autonomously and with initiative Can do approach Ability to work independently and within a team Valid UK driving licence and access to a car is highly desirable, however other travel arrangements are possible Demonstrate good leadership skills. A commitment to equal opportunities and diversity Symmetry between personal and organisational values Recognised teaching qualification/experience Evidence of developing policy, guidelines and managing resources Coaching and mentoring skills, teaching qualification Evidence of success in leading/managing significant and sustained change Experience in interpreting and analysing data and meet deadlines

As a Business Support Officer, you'll play a pivotal role in providing efficient administrative and Business this HR&OD Employee Relations team. Your responsibilities will encompass wide and varies business administrative support to ensure seamless operations and the highest standards of service delivery.

The Business Support Officer will provide business administrative support that will assist in the mechanisms that aim to motivate employees and reinvigorate their passion or work ethic and increase effective leadership throughout the organization. The post holder will work as part of a team in delivering an efficient and effective Business Management Support service.

Provide efficient and effective administrative support to the senior members of the team through some or all of the following:

• Organising and planning events as directed, providing all necessary supporting in local materials.
• Plan and co-ordinate appointments, including rearranging and prioritising as appropriate.
• Provide support to senior team meetings including organising meetings, booking rooms, and ensuring papers are ready and distributed for meetings
• Undertake the organisation and planning of events as directed.
• Organise travel arrangements for the wider team, booking rail and accommodation in accordance with policy.
• Gather information and undertake enquires for the team and the wider group as and when is necessary. Service Improvement
• Develop and maintain effective electronic and paper filing systems ensuring information is secure and accessible to other team members.
• Create databases and spreadsheets. Input, monitor and check data produced and required for on-going and finite activities.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Act as a point of contact for teams, dealing and responding effectively with complex queries from a wide range of stakeholders
• Be the key point of contact for enquiries and advice for the team
• Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in an appropriate and timely manner.
• Handle routine correspondence and draft routine responses, ensuring that it is accurate and provided in a timely manner.
• Ensure that any complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.

• Prepare agendas, take minutes, track and follow up on actions and distribute of notes of meetings.
• Working together with other administrators/PA’s across the organisations to provide an effective network of communication including dealing with visitors and being flexible to cover other administrators’ general duties. Finance and Resources
• Provide cross cover for colleagues as required. Policy and Service Development
Secondments



Applicants from within the NHS willbe offered on a secondment basis only, agreementshouldbeobtainedfromtheiremployerpriortosubmittingtheapplication.


This advert closes on Monday 25 Nov 2024

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage. Please see job description for further information

Become a Role Model and Make a Difference in Children's Lives in Hampshire!

Do you have a passion for working with children and young people and want to make a meaningful difference in their lives? If so, Hampshire County Council is looking for compassionate Children's Support Workers in Basingstoke.

As a Children's Support Worker, you'll play a crucial role in supporting the children in our care, helping them to develop, grow, and achieve positive outcomes. Working within our Model of Care - Pillars of Parenting, you'll focus on each child's individual strengths and provide the stability and encouragement they need to thrive.

Key Responsibilities:

• Build warm, positive, and strong relationships with the children, providing a supportive, child-centered approach.
• Serve as a role model for children, supporting them in achieving personal goals and developmental milestones.
• Work directly with children and young people in a shift-based role, which includes weekends and sleep-in duties.
• Ensure a safe, nurturing environment that promotes each child's well-being and development.

About the Role:

• You will work a flexible shift pattern that includes weekends and sleep-in duties (additional enhancements apply for evening, weekend, and sleep-in shifts).

Why Join Us?

At Hampshire County Council, we are committed to supporting and developing our staff. We offer:

• On-the-job training and career progression opportunities
• 24-27 days paid holiday, based on your length of service with the local authority
• Confidential Employee Support for you and your immediate family, with 24/7 counseling and advice available
• Access to the Local Government Pension Scheme with employer contributions

If you're ready to take on a rewarding role that truly impacts the lives of children, we'd love to hear from you. Apply now to join the in Basingstoke and start making a difference today!

#HCC25

You can find further details about the job, and the main responsibilities in the attached Job Description and other supporting documents.

An exciting opportunity exists to join the national Medical and Dental Recruitment and Selection (MDRS) team as a Recruitment Service Administrator.

The post can be based in any of the NHS England offices.

As a Recruitment Service Administrator, your duties will include:
• Enabling, promoting, and supporting the effective running of the services provided by the team.
• Providing high quality administrative and project support.
• Providing a high-quality service to key stakeholders such as applicants, administrators in the UK’s regional recruitment teams and clinical leaders.
• Undertaking the secretariat function for the MDRS programme, organising regular and hoc meetings and working groups, as and when required.
• This includes collation of data, financial and project information to improve, inform and support a portfolio of projects, services, and initiatives.
• Maintaining team diaries, stakeholder distribution lists and an effective filing structure.
• Reviewing, testing, and improving systems and processes.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

You can find further details about the job, and the main responsibilities in the attached Job Description and other supporting documents.


This advert closes on Thursday 21 Nov 2024

Field Service Engineer (Mobile Mechanic/Vehicle Technician)

Basingstoke and Reading Territory

8am to 4.30pm, Monday to Friday

£31,000 - £36,000 Starting Salary (Plus Regular Pay Reviews)

Benefits: Paid Door to Door + Lots of Overtime at 1.5 and 2.0 + Fully Expensed Van (can be used for personal use) + Fuel Card + 6% Employer and 4% Employee Pension + Training Package + 25 Days Holiday + Bank Holidays + IT Equipment + Uniform and Washed Weekly + Shopping/Discount Vouchers

Field Service Engineer role available in a highly successful and international manufacturer of forklift trucks. You’ll enjoy a local field based role offering comprehensive on the job training, extensive benefits package and progression routes.

The Field Service Engineer role will be suitable for engineers from any kind of plant, forklifts, HGV, agricultural or similar equipment. This is also a great career opportunity for vehicle technicians looking to move into a new industry as the company will fully train. You need to demonstrate mechanical service and repair skills, ideally have engine diagnostic and some basic electrical skills.

The company are a manufacturer of forklift trucks. Part of a team, you'll be responsible for carrying out planned maintenance and breakdown coverage on a range of forklifts and associated equipment in Basingstoke and Reading. No stay away or extensive travel is required. Overtime is available if desired mostly in the week.

The Field Service Engineer Role in Brief:

*Carry out PPM and breakdown on materials handling machinery on a field service engineering basis
*Reactive breakdown coverage within the allocated geographical area
*Complete comprehensive training to get fully competent on all machinery and equipment
*Spares placed in van overnight

The Person Required:

*Plant, forklifts, HGV, agricultural or similar equipment, automotive technicians/motor trade will also be suitable
*Engine diagnostics and some basic electrical skills
*Ideally hold a level 3 or equivalent in a relevant subject

We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week. This is a hybrid role working both from home and our London office as well as travelling to meet clients.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression
* Clinical supervision and group reflective practice

About the role:

This role is based in Islington (plus any information about travel, hybrid working, flexible)

As an Independent Domestic Violence Advocate you will:

* Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.

* Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+

* Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.


You will need:

* To have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).

* Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.

* Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children

* Understand safeguarding issues, and the legal responsibilities surrounding these issues.

*Direct service delivery to victims of domestic abuse or other vulnerable people.

*Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.

*Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We invite candidates to apply for the position of Clinical Fellow in Critical Care, with an interest in ultrasound. This is a 6-month post based at Basingstoke & North Hampshire Hospital (BNHH).

BNHH has 18 critical care beds and receives over 1000 critical care admissions each year. We routinely manage complex surgical patients, as the hospital is a tertiary referral centre for peritoneal malignancy surgery. We also manage complex cardiology patients, as the hospital is the Trust hub for cardiology, with a 24-7 PPCI service.

A formal job plan will be agreed between the appointee and the clinical supervisor. The clinical duties willinclude those normally expected of a Clinical Fellow in a Critical Care unit of any general hospital in the UnitedKingdom.



This is an excellent opportunity to learn and develop ultrasound skills alongside experienced trainers in FUSIC Heart, Lung, Abdomen, Vascular, DVT and Haemodynamic modules.



The BNHH critical care department has 3 cart-based ultrasound machines, and soon 2 state of the art handhelds all with network/ archiving/storage capability. The successful applicant will have up to 10% protected time to develop their ultrasound skills.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action orcontactclimateaction@hhft.nhs.uk.



· Providing daily assessment and management of ICU/HDU patients as directed by the senior clinical team

· Performing invasive procedures, including arterial lines, central venous catheters, chest drains and lumbar punctures, all under supervision until competent

· Attending cardiac arrest, emergency & trauma calls

· Reviewing critical care referrals from the emergency department, theatres and wards, and liaising with admitting teams

· Learning, developing and applying ultrasound skills in critical care



The post holder will work a rota that includes evenings, weekends and nights on-call covering the Critical Care Unit. Night time work will be supported by an anaesthetically trained doctor on-site, as well as dedicated consultant support from home. The working pattern is compliant with the European Working Time Directive. Total direct clinical care hours averaged over 6 weeks will not exceed 48 hours a week.


This advert closes on Wednesday 13 Nov 2024

Proud member of the Disability Confident employer scheme

We invite candidates to apply for the position of Clinical Fellow in Critical Care, with an interest in ultrasound. This is a 6-month post (potentially extendable to 12-months), based at Basingstoke & North Hampshire Hospital (BNHH).



This is an excellent opportunity to learn and develop ultrasound skills alongside experienced trainers in FUSIC Heart, Lung, Abdomen, Vascular, DVT and Haemodynamic modules. Ultrasound training will be tailored to the needs of the successful applicant. There are also opportunities to gain experience in delivering education and training.

The BNHH critical care department has 3 cart-based ultrasound machines, and soon 2 state of the art handhelds (one dedicated to this post-holder), all with network/ archiving/storage capability. The successful applicant will have 1 day per week of protected ‘ultrasound training/practice’ as part of their job contract, and this Fellowship has excellent support from our imaging cardiology team.

Providing daily assessment and management of ICU/HDU patients as directed by the senior clinical team
Performing invasive procedures, including arterial lines, central venous catheters, chest drains and lumbar punctures, all under supervision until competent
Attending cardiac arrest, emergency & trauma calls
Reviewing critical care referrals from the emergency department, theatres and wards, and liaising with admitting teams
Learning, developing and applying ultrasound skills in critical care

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

This is an excellent opportunity to learn and develop ultrasound skills alongside experienced trainers in FUSIC Heart, Lung, Abdomen, Vascular, DVT and Haemodynamic modules. Ultrasound training will be tailored to the needs of the successful applicant. There are also opportunities to gain experience in delivering education and training.

The BNHH critical care department has 3 cart-based ultrasound machines, and soon 2 state of the art handhelds (one dedicated to this post-holder), all with network/ archiving/storage capability. The successful applicant will have 1 day per week of protected ‘ultrasound training/practice’ as part of their job contract, and this Fellowship has excellent support from our imaging cardiology team.


This advert closes on Wednesday 13 Nov 2024

Proud member of the Disability Confident employer scheme

We invite candidates to apply for the position of Clinical Fellow in Critical Care, with an interest in Anaesthesia and Perioperative Medicine. This is a 6-month post (potentially extendable to 12-months), based at Basingstoke & North Hampshire Hospital (BNHH) working within Anaesthetic and Critical Care Service supporting one of the largest Peritoneal Malignancy units in the world.



This is an excellent opportunity to be embedded in a large tertiary surgical service and to further skills in the perioperative care of major surgical patients. The successful applicant would be expected to deliver full on call pattern within Critical Care and then an even split between Anaesthetics and Critical Care for the remainder of the shifts. Anaesthetic shifts will exclusively be in either Peritoneal Malignancy or Hepatobiliary theatres. Applicants can expect to gain experience in managing these patients at all points in the perioperative journey. From a practical procedures point of view the vast majority of these patients receive thoracic epidurals, and full invasive monitoring including subclavian CVC lines.



There are also opportunities to learn and develop ultrasound skills alongside experienced trainers in FUSIC Heart, and Lung modules.

A formal job plan will be agreed between the appointee and the clinical supervisor. The clinical duties willinclude those normally expected of a Clinical Fellow in a Critical Care unit of any general hospital in the UnitedKingdom.Resident on-call availability is required, which is supported by a dedicated consultant support from home.The working pattern is compliant with the EuropeanWorking Time Directive.Total direct clinical care hours averaged over 6 weeks will not exceed 48 hours perweek.Prospective cover for colleagues’ annual leave is required.There is potential for working more or lessthanthis to suitindividualcircumstances.



In daytime hours the role will be split between theatres and Critical Care.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action orcontactclimateaction@hhft.nhs.uk.

Thesuccessfulapplicantwillbeexpectedto:

· ProvidedailyassessmentandmanagementofICU/HDUpatientsasdirectedbythe seniorclinicalteam.

· Performing invasive procedures, including arterial lines, central venous catheters, chest drains andlumbarpunctures,all under supervisionuntil competent.

· Attendingcardiacarrest,emergency& traumacalls.

· Reviewing critical care referrals from the emergency department, theatres and wards, and liaising withadmittingteam.

· Learning,developingandapplyingultrasoundskillsincriticalcare.



BNHH has 18 critical care beds and receives over 1,000 critical care admissions each year.We routinelymanage complex surgical patients, as the hospital is a tertiary referral centre for peritoneal malignancysurgery and resectional hepatobiliary work.We also manage complex cardiology patients, as the hospital is the Trust hub for cardiology, with a 24/7PPCI service.



The Trust is keen to attract the highest calibre of trainee doctors.It realises that to maintain that aim for thefuture the quality of teaching and training must be of the highest order.Consultant staff are responsible forthe training and supervision of all junior medical staff and time is expected to be regularly allocated to theirteaching.


This advert closes on Tuesday 12 Nov 2024

Proud member of the Disability Confident employer scheme

Customer Service Representative - Basingstoke

£23,400

Monday-Friday, 8:30am - 6pm

Basingstoke

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're…

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Nursery Practitioner
Duration: Part time and Full-time
Start: Immediate
Salary: £16,000 to £25,000 per annum
Social Care & Education are looking for Nursery Practitioners to work within a well-established nursery based in Basingstoke, Reading. You will be working as part of a friendly team in providing a safe environment for babies and young children to learn and develop.
The Job Role
As a Level 3 Nursery Practitioner, you will play a crucial role in creating a safe, stimulating, and caring environment for the children. You’ll be responsible for planning and implementing fun, educational activities that meet EYFS standards, observing and assessing each child’s progress, and working closely with parents and caregivers to support every child’s individual journey.
• To record children’s progress though out the day
• Build and maintain relationships with parents/carers and staff
• Provide support to all other nursery staff and management
• Adhere to the nursery’s policies and procedures
• Maintain high standards of safety, cleanliness, and hygiene always
• Create imaginative, fun and educational activities for all children
Personal Specification
• You must be qualified in Early Years at Level 3
• Excellent communication skills and ability to build strong partnerships with parents/carers
• Excellent knowledge of how babies and young children learn
• Support and work well with other staff at the Nursery
• You must be prepared to support where needed for example preparation of snacks, cleaning.
Benefits
• 28 days of annual leave (including bank holidays)
• Opportunities for training and career progression
• Work in a collaborative environment with experienced practitioners

Interviews: to be held ASAP

Support Worker Basingstoke - £11.98 per hour

Typical Shifts are: 7:30am - 9:30pm - including weekends on a rota.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Bassingstoke is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010