Total 131 Customer Service job vacancies in Birmingham, B15 2TH

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a Senior Care Assistant will be tosupport and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors and staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To be successful in your application, youwill live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to bothsupporting and nurturing residents and staff. Beresponsive and flexible to cover a range of responsibilities. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. As an Accounting Technician you will:

• Review routine, complex and unusual documents to verify accounting data, mathematical accuracy.
• Perform account reconciliations; processes, certifies, records and reports receipts and expenditures accurately, efficiently, and in compliance with governing regulations.
• Determine and initiates necessary accounting transactions, enter data into an automated accounting system, compare accounting transactions to source documents and correct invalid or erroneous entries.
• Perform research of current transactions, historical data, source documents, etc., to identify significant changes and determine related transactions and causes, to take and or coordinate corrective actions as needed.

Starting at $44,117 Per Year (GS 6-7)

The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. As an Accounting Technician you will:

• Review routine, complex and unusual documents to verify accounting data, mathematical accuracy.
• Perform account reconciliations; processes, certifies, records and reports receipts and expenditures accurately, efficiently, and in compliance with governing regulations.
• Determine and initiates necessary accounting transactions, enter data into an automated accounting system, compare accounting transactions to source documents and correct invalid or erroneous entries.
• Perform research of current transactions, historical data, source documents, etc., to identify significant changes and determine related transactions and causes, to take and or coordinate corrective actions as needed.
  

Starting at $44,117 Per Year (GS 6-7)

The following are the duties of this position at the GS-06. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

• Provide daily customer service in a help desk environment on accounting and procurement system related requests as well as technical questions as they relate to the systems.
• Ensure requested system changes and updates in the financial systems are made accurately and in a timely manner.
• Assist with navigating users through various financial systems.
• Route documents to proper approving official.
• Answer questions about how various aspects of the system function.
• Assist with financial system problems and coordinates corrective action as needed.

Starting at $36,209 Per Year (GS 4-5)

The Associate Chief Counsel (Finance and Management) supports the administrative, financial, and managerial programs of the Office of Chief Counsel and Deputy Chief Counsel on all management matters for the organization nationwide. The Field Operations function of Finance and Management (F&M) is responsible for supervising and coordinating administrative, program, and clerical support duties for all of Chief Counsel's field functions, located in over 50 cities nationwide.

As an Administrative Officer, you will:

• Serve as first line supervisor to a number of Office Managers, supervising subordinate employees working in the functional areas of budget administration, procurement/supply administration, space/facility management, travel administration, personnel administration, management information systems, and automation in the field offices.
• Serve as the principal program manager for critical administrative services, acting as staff advisor on all aspects of personnel and human resources program for designated Matrix Area and Counsel field offices, such as complex and sensitive issues in the staffing, classification, awards, employee relations, EEO, training, and promotion programs. Establish and coordinate guidelines to implement personnel policy, standards, and overall requirements.
• Serve as representative and advocate for designated Matrix Area, in identifying, coordinating and resolving Matrix area issues. Lead meetings and conferences pertaining to personnel issues for designated Matrix Area and Counsel field offices, acting jointly with the supervisors and managers in reaching decisions which have Area-wide impact.
• Create methods and approaches for establishing and maintaining positive work relationships in order to foster teamwork and cooperation. Ensure sufficient office coverage and act as "Acting Office Manager" when Office Manager is absent, as necessary. Provide remote management and leadership when local management is not available.
• Be responsible for formulating budget submissions; participate in establishing F&M Area Manager's budgetary and accounting systems; analyze and make recommendations to the Area Manager as to budget requests; employ budget analysis techniques including cost-benefit analysis, exploration of alternative methods of funding, and program tradeoffs.
• Manage all activities in space and facilities programs for designated Counsel field offices. Serve as the major resource in determining the most applicable communication systems, space layout, furniture, cabling set-up, etc. Remain abreast of and apply Counsel space standards when working with new offices and modifications to existing office configurations.

This is not an all-inclusive list.

Starting at $103,409 Per Year (GS 13)

To provide full and comprehensive assistant medical secretarial cover to support the Clinicians and Medical Secretarial department. Ensure all routine clinical information and correspondence is up to date and available when required. MAIN DUTIES AND RESPONSIBILITIES Provide a comprehensive assistant secretarial service to clinicians and clinical teams in conjunction with the Senior Team Secretaries. To deputise for the Personal Medical Secretaries on an ad hoc basis, for annual and sick leave. To assist/deputise for the Personal Medical Secretaries on an ad hoc basis regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to, with appropriate training. Receive phone calls from patients, relatives and GPs. Ensure they are dealt with in a timely manner or passed to the appropriate Secretary as required, maintaining the highest possible customer care at all times. Communicate with other sections within patient access and other departments as required. Type clinics and reports into PAS/CRIS system as requested by the Personal Medical Secretaries. Liaise with hospitals and GP surgeries for information. Photocopying and faxing documents as required To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached. In addition to acting promptly and appropriately to all e-mail correspondence. Track case notes in and out of departments. Ensure loose filing is amalgamated with case notes within the department or health records. Liaise with appropriate staff in making routine appointments or cancellations as directed by the Personal Medical Secretaries. Supports Team Leader to induct and support junior members of the team This is not an exhaustive list of duties and a regular review will take place with the post holder as part of their ongoing development and performance management. Full job description added as a supporting document.

For further information about the main responsibilities please view the attached job description and person specification. We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Children's Centre Receptionist
Based in Bartley Green, Birmingham
£13ph

Your new school
A Children's Centre which deals with the local community and runs a number if children's parent groups. The role would be a long-term ongoing contract and would be Monday to Friday 9am - 5pm.
Your new job
You will be responsible for managing a busy reception desk and guiding service users to appropriate services available to them. The role will entail signing in visitors, dealing with telephone calls and general administrative duties such as filing, photocopying and managing the email inbox.
You will have strong IT skills as you will be using multiple in-house systems.

What you'll need to succeedFor this Receptionist job, you will need to have excellent communication skills and a telephone manner with the ability to work in a pressured environment, as well as an understanding of the importance of 'Child Protection and Safeguarding' issues when working on a school reception. You will also have recent experience working as a school receptionist with satisfactory references. Any person working in a school must hold an enhanced DBS check.

What you'll get in return
Hays Education has had an established Support Service desk in Birmingham for over ten years, providing quality non-classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD.

What you need to do now
If you're interested in this Administrator job in Birmingham, click 'apply now' to forward an up-to-date copy of your CV to the Hays Education Birmingham office, or call us now.

If this job isn't quite right for you but you are looking for a new job, please contact us for a confidential discussion on your job search.please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Young Person's Engagement Worker. As a Young Person's Engagement Worker you will play a crucial role by supporting individuals and families that have issues around Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the Substance Misuse field but also someone who is highly driven and highly motivated to have an impact on Young People's lives.

You will be responsible for managing a case load of Children & Young People across West Midlands. You will be engaging with young people within schools, family centres and colleges. You will work closely with a range of partner agencies to support young people to achieve positive changes whilst providing opportunities to improve their life chances for a brighter future.

Key role and responsibilities for a Young Person's Engagement Worker;

• Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
• Accessible open access information, advice & guidance.
• Tailored emotional and practical support that is trauma informed.
• Timetable of access for partner agencies including sexual health, substance use, mental health.
• Promoting positive well-being through themed events and clubs.

Minimum requirements for a Young Person's Engagement Worker;

• Experience of working within the Substance Misuse field
• Ability to work effectively and efficiently both independently and as part of a team
• Experience of community engagement
• Experience of working with Young People and to have a positive impact of their lives

This is an exciting and challenging roles but is so rewarding, this role is to help change Young Peoples Live's!!!

For more information, or to apply for the role please send your most recent CV to danny.booth@servicecare.org.uk

Head of Commissioning

Duration: Initially 3 months
Hours: 37 hours per week
Rate: £48-53 umbrella an hour (£37-£41 PAYE an hour)
Location: Gloucester (once a week in the office)

Gloucestershire County Council are looking for an Interim Head of Integrated Commissioning to join their team with responsibility across intermediate care. As the Head of Integrated Commissioning, you will:

• Line manage a team of eight commissioners across both organisations and take responsibility for a significant commissioning workload
• Work collaboratively within a Integrated Commissioning Management Team and across organizational boundaries to ensure the system's vision is translated into real services
• To lead on the strategic planning and development of services which support the system flow in Gloucestershire
• Be responsible for coordinating work with commissioning leads

Requirements

• Extensive knowledge and experience at a Head of Service Level for Integrated Commissioning
• Recent working knowledge of commissioning
• Experience within Adults commissioning

For further information on this role, please email jemma.molloy@servicecare.org.uk

Are you an experienced Advanced Scaffolder looking for your next challenge down on the HS2? McGinley Support Services wants you!

What We Offer:

• £25.61 p/h PAYE Direct (£34.14 p/h overtime)
• Overtime paid at 1.3x after 10 hours per day
• On-going work on the HS2

Requirements:

• Must have a valid CISRS Advanced Scaffolders card
• Proven experience in Advanced Scaffolding
• MUST HAVE A FULL UK DRIVING LICENSE

If you're ready to take the next step in your career and work on exciting projects, apply now!

Call Kai from McGinley on 07350 391443 or email kai.hicks@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

McGinley Support Services are recruiting for a PTS Banksman to join us on HS2, the largest infrastructure project in Europe!

Requirements:
* Must hold a PTS Sentinel Card
* Hold a driving license and access to own vehicle

* Hold a CPCS Card with A73 Qualification

RATE: £17.44 p/h - After 10 hours rate goes up 1.3x
HOURS: Mon-Fri 10hrs/day.
DURATION: Ongoing, ASAP start
CONTRACT: PAYE only. Digs allowance (call for details)


To apply please click the 'Apply' button below, send a CV to kai.hicks@mcginley.co.uk or call on 07350 391443

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme