Total 1,747 Customer Service job vacancies in Bolton, Greater Manchester

Job Title: Service Manager
Contract Type: Permanent
Salary: £35,137.71 (£36,358.34 is achieved after 18 months successful performance in the role)
Working Hours: Full time 37.5 hours per week
Working Pattern: Working Monday to Sunday on a rota basis between 7am and 10.30pm, with alternative weekends
Location: Rochdale, Keswick Gardens, Greater Manchester

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.

The difference you will make as Service Manager

This role is based in a supported housing environment with a vulnerable and diverse group of customers.

You will manage a team of support staff working Monday-Friday 9-5 across three schemes in Swindon.

All three schemes are commissioned to provide low-medium housing-related support. Swindon Young Parents has two sites providing services for young parents aged 16-25 and the Booker House provides services for customers aged 18+ with learning disabilities.

As Service Manager, it would be your job to provide motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services.

About you

We are looking for someone with:

• Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers
• Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements
• Have conflict resolution skills and be confident and consistent when making decisions
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

We are currently hiring for a Learning & Behaviour Support Assistant to begin at a dynamic school in Bolton, Greater Manchester. This is a temporary role with the view to becoming permanent, beginning as soon as possible.

The successful candidate will assist the Year Progress Leads in ensuring that all students maximise their progress and attainment by supporting them to remove any barriers to learning. They need to be role models in terms of conduct, dress and professionalism and in the way that colleagues and students are treated. The postholder is expected to support the academy’s ethos at all times. They will liaise closely with the staff across the academy to ensure that the students pastoral needs are fully met.

Purpose of the Job:

Support the Teachers and Year Progress Leads in overseeing the academic, pastoral and welfare of all students.
Support positive behaviour through a range of interventions, rewards and consequences, using careful analysis of data to identify students in need.
Support the welfare of the students; follow up incidents, maintain accurate and detailed records, meet with parents as required, liaise with appropriate support staff, liaise with outside agencies as appropriate.
Support the organisation of any whole year group trips or other activities, such as alternative curriculum days, charity events, options process, enrichment and programmes of revision, as appropriate to the year group.
Respond to parental enquiries as appropriate through telephone calls, emails and meetings, and keep accurate records of all communication with parents.
Support the monitoring of attendance of all students and work with tutors, the Attendance Officer and Year Progress Leads to maintain excellent attendance across the year group, putting interventions in place as appropriate.
Ensure that all students are properly safeguarded at all times
Contribute to the personal development of all students.
Encourage and motivate students’ involvement in critical events (e.g. induction, work experience, interviews, career guidance, etc).
Offering support to students with welfare problems, through discussion, practical resolutions and where necessary signpost to support
Contribute to the mentoring of under-performing students.
Support the aims, values, mission and ethos of the academy and participate in a team approach to all aspects of school life
Attend and contribute to staff meetings and INSET days as required, and identify areas of personal practice and experience to develop.
Safeguarding

Ensure personal understanding of the duties and responsibilities in relation to child protection and the safeguarding of children and young people. This includes understanding of the academy Child Protection Policy, Safeguarding policy and Code of Conduct.
Ensure all issues relating to pupils are reported immediately to the delegated member of staff
Attend mandatory training and refreshers to ensure a personal and up to date understanding of safeguarding requirements
Health, Safety & Security

Ensure a personal awareness of and compliance with, policies and procedures related to health, safety, and security, confidentiality, and data protection
Ensure concerns are reported immediately to the delegated member of staff
Attend mandatory training and refreshers to ensure personal and up to date understanding of relevant policies and practices
Equity, Diversity & Inclusivity

Contribute to the development of a workplace culture that promotes equity, diversity and inclusivity
Other Duties

The post holder may be expected to carry out duties other than those given in the job description where the level of responsibility is similar and he/she has appropriate qualifications or receives appropriate training to carry out these duties
To embody the academy’s values both on and off site.
As a new academy, job roles will evolve as the school grows and develops. The above list is not exhaustive and may be subject to amendment in due course in discussion with the relevant employee.
MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2023. In order to meet this responsibility, we follow a rigorous selection process.

MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

We are seeking a dedicated and experienced Behaviour Support Worker to join our team on a temporary to permanent basis for the right person. The ideal candidate will have a strong background in supporting individuals with Social, Emotional, and Mental Health (SEMH) needs. The role involves implementing behaviour management strategies and fostering a supportive environment to promote positive behaviour and emotional well-being.

Key Responsibilities: - Provide direct support to individuals with SEMH needs. - Implement behaviour management strategies to address challenging behaviours. - Utilize Team Teach techniques to ensure a safe and supportive environment. - Collaborate with staff and stakeholders to develop and implement individual behaviour plans. - Maintain accurate records of interventions and progress. - Support individuals in developing coping mechanisms and social skills.

Qualifications and Skills: - Proven experience working with SEMH needs. - Certification in Team Teach. - Valid DBS check. - Strong behaviour management skills. - Excellent communication and interpersonal skills. - Ability to work collaboratively as part of a team.

To Apply: Please submit your resume and a cover letter detailing your relevant experience and qualifications to david.palmer@matrecruitment.com.

Bury College Education Trust are seeking to appoint a positive and energetic Special Support Assistant to work at Park View Primary School. This will be a temporary position until 31st August 2025, as this role is subjected to and directly linked to the funding stream for SEND.
Do you have the drive, passion, and commitment to deliver outstanding support to help young people. If so, joining the Bury College Education Trust support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.
Who we’re looking for -
We’re looking for a dedicated individual to provide tailored support to our pupils. You will be committed to making a positive difference to young people’s lives and in supporting and developing their learning. Your intervention will help enable an outstanding learning environment for our young people, providing the support they need to succeed.
The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to effectively support learning and teaching, and to develop relationships across our school and the BCET community.
You will have:
NVQ Level 2 Teaching Assistant or equivalent.
Working with children in a school setting.
Experience of working with children with SEND.
The ability to maintain positive relationships with pupils and other adults.
The ability to work with pupils on a one to one, small groups and whole class.

Application Process
To apply for this vacancy please complete the job application and return to Mrs Emma Udall, Headteacher at Parkview@bc-et.co.uk. You should ensure your application form and supporting statement address all elements of the person specification. We will only consider candidates who meet the vast majority of the essential criteria outlined in the person specification.

Our Commitment
We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.

Post details;
Grade 6 – Actual Salary £16,718 (Term time only 30 hours pw)
This will be a temporary position until 31st August 2025, as this role is subjected to and directly linked to the funding stream for SEND.
Bury College Education Trust is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.
The successful applicants will be required to complete an enhanced DBS check a satisfactory medical report arranged by school and satisfactory references.

Our client, a fantastic company who are market leaders in their field, are looking to recruit a Helpdesk Manager to work from their office based in Kearsley. Working within the Facilities Team within the Support Centre, this role is offered on a full time permanent basis and is a fantastic opportunity to join the company. This is a fantastic opportunity to join a team where you will be supported by a talented and driven team.

The Role:

The main duties for this Helpdesk Manager role will include:

Monitoring and assessing team performance
Conducting monthly 1:1s to ensure all individual targets are met
Working closely with Operations team and Regional Managers to review processes and ensure continuous improvement on all business objectives
Raising the function of the Facilities Department within the business by consistently achieving the highest standards and aiming to exceed expectations
Ensuring all company procedures are followed where appropriate
Ensuring all works are managed
Liaising with colleagues and dealing with escalations where required
Ensuring the smooth running of the Helpdesk Function
The Candidate:

The successful candidate for this Helpdesk Manager role will possess:

Previous relevant experience in a similar role
Have strong business acumen
Be able to build strong and lasting relationships with internal and external customers
Be able to prioritise and organise workloads in a fast paced environment
Have exceptional communication and customer service skills
Be a good negotiator
Strong administration and IT skills
The Package:

This Helpdesk Manager role is offered with the following:

A very competitive salary dependant on experience
Holidays rising to 30 days per year with service (plus Bank Holidays)
Annual Support Centre bonus scheme
Company car benefit
Health and wellbeing benefits
Access to various retail discounts
A recognition scheme including Support Centre Heroes and service awards
If you have all the skills and experience listed above as a Helpdesk Manager and are looking to build a career with a company where you have the opportunity to develop your skills, then please APPLY TODAY!!

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

Main duties include:- greeting patients and bringing them to their bed space taking patient observations help ensure the patient is ready for a safe transfer to theatre Ensuring bed spaces are clean and tidy between each patient Hydration and nutrition of the patient post-operatively Working closely with the qualified staff to ensure a safe discharge Ensuring daily/weekly safety checks are completed

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

We are a busy surgical admissions and day surgery unit working between 2 areas within the Hospital. Staff move daily between areas and are involved in the admission of around 35 -40 patients per day.

It is a fast paced environment but highly rewarding. Training will be given once in post.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to thegov.ukwebsite Skilled Worker visa: Overview -GOV.UK(www.gov.uk)

Main duties include:-

greeting patients and bringing them to their bed space

taking patient observations

help ensure the patient is ready for a safe transfer to theatre

Ensuring bed spaces are clean and tidy between each patient

Hydration and nutrition of the patient post-operatively

Working closely with the qualified staff to ensure a safe discharge

Ensuring daily/weekly safety checks are completed



Bolton is a friendly place to work. It works to wards its core values of

Vision

Openness

Integrity

Compassion

Excellence

Main duties include:-

greeting patients and bringing them to their bed space

taking patient observations

help ensure the patient is ready for a safe transfer to theatre

Ensuring bed spaces are clean and tidy between each patient

Hydration and nutrition of the patient post-operatively

Working closely with the qualified staff to ensure a safe discharge

Ensuring daily/weekly safety checks are completed




This advert closes on Thursday 28 Nov 2024

Proud member of the Disability Confident employer scheme

Sugarman Health and Wellbeing is currently seeking a Care Assistant to provide care and support to a Service User with C2 spinal cord injury with a Tracheostomy and fully dependent on ventilation to breathe. The service user has full capacity and care will be provided in the Service user's own home.

We are recruiting for individuals with Excellent interpersonal skills, resiliency, and an eagerness to make a real difference in someone's life are all key to being successful in this role.

This is a fantastic opportunity for care professionals with an interest in specific complex conditions who want to develop their skills and knowledge whilst gaining experience.

In return you would become an essential part of his life and make an impact promoting their independence and daily life activities in the safest manner possible and become part of our existing care team in fulfilling this exciting role.

We are looking to employ carers who are passionate about giving the best care they can and promoting independence.

• Experience in care: Essential
• Driver: Essential - Able to drive a mobility van
• Job Title: Health Care Assistant
• Hourly Rate: £12.00 up to £18.50 (following probation and compliance period increase rate once clinical sign-off up [ tp £18.50ph)
• Starting pay Days shifts Monday to Friday £12ph weekdays & £15.50 weekends
• Starting pay Night shifts Monday to Friday £14ph weekdays & £16.50 weekends
• Package Location: Ripponden
• Shifts Available: 07:00 - 19:00 Days or 19:00 - 07:00 nights

Investing in our people is of the utmost importance to us. Harnessing potential, we want to improve your job satisfaction and endeavour to support your career aspirations with our training and development programme.

Main Responsibilities of a Health Care Assistant

• Support a client with a spinal injury, tracheostomy and ventilator
• Flexible in working both days and nights over a 4 weekly Rota period
• Moving and Handling
• Personal Care
• Prepping and cooking meals
• Supporting and maintaining all clinical needs
• Must be a driver
• Nonsmoking/vaping
• Enabling an active lifestyle
• Bowel management/care
• Physical jobs included, such as gardening, digging and long walk

Sugarman Health and Wellbeing Benefits:

• Full training support from our nursing team to up skill you in managing clinical needs
• Weekly pay and automatically enrolled into pension scheme
• Monthly Rota
• Opportunity to go on holiday abroad and go away in the UK
• Career progression with full support from management
• QCF training course offered with this role

Experience/Skills Required for this Health Care Assistant role:

• Minimum 1 years' experience in care
• Willingness to undertake training
• Effective communication skills (Fluent in English Language)
• Ability to handle clinical care in the community
• Attention to detail
• Positive attitude

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHAK

The RoleWe are looking senior Learning Support Assistants to join our Special Educational Needs and Disabilities (SEND) team. Our department delivers a range of courses that support learners with SEND to develop skills including independent living skills, communication, personal development, employability, vocational and enterprise. A commitment to working with young people and adults with additional support needs underpins all aspects of our work.You will support learners in and out of class to develop their communication, independence, employability, and life skills. There is also a requirement to support with challenging behaviour, personal care, and mobility where appropriate. Skills and interest in one of the following vocational areas would be beneficial but not essential:Equality, Diversity and InclusionThe College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Safeguarding of Children and Vulnerable AdultsThe College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. All posts in the College are subject to a List 99 check and Disclosure and Barring Service check at Enhanced Level. Recruitment ProcessThe email account you use to apply will be used for recruitment communication. Please ensure that you use an email account that you regularly monitor. We reserve the right to close the vacancy early, should we receive sufficient applications.

We have an exciting opportunity available here at Barking and Dagenham College for Lead Learning Support Practitioner-Horizons (Lead LSP) to join our team.
You will join us on a full-time, permanent basis, and in return we will offer a competitive salary of £27,590 - £29,761 pa including London Weighting.
The Lead LSP-Horizons role:
To work closely with LSP Coordinators in ensuring efficient day to day deployment of Learning Support Practitioners, providing LSP cover where required, delivering dyslexia support for students and undertaking EHCP Annual Reviews.
Key Responsibilities of our Lead LSP-Horizons:
Support Learning Support Practitioners across a specific curriculum areas.
Collaborate with teaching staff to ensure they met the needs of learners.
Provide targeted support to students with SEND, ensuring tailored interventions and progress monitoring.
Lead EHCP annual reviews
Oversee the progress reports and support plans.
Develop and deliver staff training to enhance support strategies within the classroom
Liaise with parents, carers, and external agencies to ensure comprehensive support for students.
Our ideal Lead LSP-Horizons should have the following qualifications, skills and experience:
Experience and understanding of the issues related to Additional Learning Support
Ability to recognize additional needs indicators in students and to act promptly upon them
Comprehensive knowledge of specialist support and how to maximise the impact of it to improve student retention and attainment
Level 2 or 3 qualification in a relevant subject area
Level 2 English or Maths (or equivalent)
SpLD qualification desirable
If you are passionate about success and can do the above, then we want to hear from you!
You will need to submit a covering letter within your application demonstrating how your personality, skills and experience meet our values for this role.
PLEASE NOTE;
All applications forms must be fully completed, showing full education and employment details. An incomplete application will not be considered for shortlisting.
We have the right to interview candidates before the application deadline.
This role is exempt from the Rehabilitation of Offenders Act 1974 and the Amendments to the Exceptions Order 1975, 2013 and 2020
Barking & Dagenham College are committed to Safeguarding and promoting the welfare of children and young people

MAJOR DUTIES:

• Directs, plans, and assigns work priorities for subordinates, demonstrates expertise in all phases of claims processing, and has final technical authority over the final work product.
• Advises the division manager or assistant division manager on the daily operation of assigned team(s) (e.g. performance and workload management), in order to achieve goals and objectives of VA benefits programs as they relate the division.
• Liaises with other government and non-government agencies such as Veterans Service Organizations (VSO) to facilitate cooperative efforts/exchanges in programs benefiting veterans.
• Responsible for supervising personnel (e.g. issues supervisory instructions, evaluates subordinate performance, hears and resolves employee complaints, effects disciplinary actions, identifies training needs, and conducts interviews to include making recommendations for position appointments, promotions, or reassignments).
• Provides oversight when responding to higher level inquiries or obtaining necessary information or evidence to ensure pending claims are properly adjudicated.
• Maintains effective labor/management relationships and accomplishing personnel management duties in accordance with applicable laws, policies, labor/management agreement, and employment opportunities, laws, directives, and regulations.

Work Schedule: Monday-Friday; 8:00am-4:30pm
Compressed/Flexible: Negotiable
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Veterans Service Representative GS-0996-13; 02101A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $88,520 Per Year (GS 13)

Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Ensure the efficiency of appointment system and monitor flow of patients into consulting rooms and treatment rooms. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Ensure total familiarity with all appointment systems Monitor effectiveness of computer system and report any problems Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Ensure that all new patients are registered onto the computer system promptly and accurately. Ensure all relevant information is accurately entered onto the computer system in accordance with practice procedures. Ensure strict adherence to all computer security procedures Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits into clinical system, ensuring careful recording of all relevant details. Prepare requests for repeat prescriptions ready for the doctors signature and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually. Ensure the details of the issue of all repeat prescriptions are recorded accurately within the patient computer records. Where the information is incorrect or insufficient refer the request to the appropriate doctor for action. Ensure that problems and queries regarding repeat prescriptions are brought to the attention of the appropriate doctor and that follow up action is taken to resolve such matters. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Enter patient specific information into the electronic patient records as directed. Responsible for call/recall administrative system for chronic disease registers Use of office equipment including fax, franking machine, photocopier etc in line with practice procedures Ensure reception and waiting areas are kept neat and tidy, with up to date information displayed Keep own work area tidy, mindful of patient confidentiality Premises: o Adhere to the opening and closing procedure for the building to maintain satisfactory security of the premises. Undertake any other additional duties deemed appropriate to the post which may be determined by the needs of the practice. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, and the practice Infection Control policy. This will include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual appraisal , including taking responsibility for maintaining a record of own personal development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Hours of Work Required to work the times shown in the following table; however such hours may vary on a week to week basis and the hours illustrated below are not fixed. Post 1 - 25.5hrs Mon 1pm - 6:30pm Tue 1pm - 6pm Wed 1:30pm - 6:30pm Thu 8am - 1pm Fri 6:30am - 11:30am Post 2 - 19.5hrs Mon 8am - 12pm Tues 8am - 12pm Wed 10:30am - 6:30pm Fri 11am - 3pm

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Team to deliver NHS Englands statutory function to facilitate Independent Reviews of CHC eligibility. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Receptionist - Days & Nights

Contract Type - Permanent
Flexible hours per week

Employment Type - Flexible

Located close to Longford, just off the Bath Road, Thistle Heathrow is an Airport hotel which delivers a warm welcome no matter how long or short the stay. It has 264 bedrooms and 14 meeting rooms, the largest one seating up to 700 people - meaning it is also an extremely popular local wedding venue. It is the only hotel that has direct access to Heathrow Terminal 5 by POD in just 5 minutes.

The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

What we look for

* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress

* Comfortable in a front line role facing the public

* Empathetic and able to build relationships

* An open personality who is relaxed and natural in their interactions

* Accurate with good attention to detail

* Demonstrable desire to pursue a hospitality career

* Able to work effectively as part of a team

* Previous experience in a fast paced service environment

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!