Total 757 Customer Service job vacancies in Bow Street, Ceredigion

Job title: Personal Assistant
Location: Lampeter
Hours of work: Up to 35 hours per week available, to be worked flexibly. Including cover for holidays and sickness.
Rate of pay £12.00 hour.
I am a young man of 21 who is on the autistic spectrum with learning and language difficulties. I sometimes find it a challenge to understand language or to express myself and have heightened senses.
I would like to employ an additional caring, patient, and fun support worker who can help me develop my linguistic skills and who is able to empower me to try new things.
I am an outgoing and sociable person who loves to keep busy, I enjoy going to the park and swimming. I especially enjoy a trip to the seaside and in warmer weather like to get out and do some gardening. I would also like my support worker to help me find some new and exciting activities to do. This also includes accompanying me and supporting me with my current activities and clubs.
At home I like to cook, and I would like my support worker to help me with shopping for ingredients and preparing the recipes, whilst also encouraging me to discover new ones.
I also enjoy spending time listening to music and watching videos on my tablet.
My support worker will be part of a team, and the working hours will be split between my support workers. Flexibility is important as the hours will also be variable. Sometimes I may need assistance in the evenings or weekends, depending on the activities involved. Working hour will be mutually agreed in advance.
It is also essential that my support worker is a driver with access to a vehicle and the relevant insurance as I will need help getting to and from activities.

Disclaimer:
This vacancy is being advertised on behalf of an individual employer. You will be employed by that individual and not Ceredigion County Council. To apply for this job please complete the application form.
This appointment is subject to an enhanced DBS check, which will incur no cost to the applicant. If you have an online update DBS you have a great chance of becoming shortlisted for this position as this can help the employer to recruit much quicker, if you wish to update your current DBS please go to https://www.gov.uk/dbs-update-service.
If requested by the employer, two satisfactory references must be provided. This post is subject to a trial period of 1 month and a probationary period of up to 6 months.
Wages will be paid in arrears on a 4 weekly basis once a valid National Insurance (NI) number has been provided. You must be eligible to work in the UK and your employer will conduct document checks prior to commencement.
You will receive the appropriate annual leave entitlement as well as all other statutory entitlements, details of which will be set out in your contract of employment. You will also be issued with a Personal Assistants Handbook when your employment commences.
You will be expected to undertake any mandatory training identified as relevant to this post. The cost of mandatory training will be met through the direct payment. Failure to attend mandatory training may result in your employment offer being withdrawn.
Please note the Direct Payments Support Service, Ceredigion County Council is advertising the following posts on behalf of an individual employer. You will be an employee of the Direct Payment Recipient and not of Ceredigion County Council.

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email me at Mikela.hoh@jobstudio.com.sg

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

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JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Job Description:

We are seeking a proactive and technically skilled Application Support Analyst to join our IT team. In this role, you will be responsible for providing technical support, managing infrastructure, and optimizing systems through automation and scripting. You'll work with cloud technologies, databases, and monitoring tools to ensure the smooth operation of applications and services.

Key Responsibilities:

· Provide day-to-day application support, troubleshoot issues, and ensure system stability.

· Develop and implement automation scripts (e.g., Python, Shell Scripting) to improve operational efficiency.

· Manage and query databases using SQL for data analysis and troubleshooting.

· Work with cloud platforms such as AWS, Azure, or GCP for deployment and management of cloud resources.

· Monitor system performance using tools like Prometheus, Grafana, ELK Stack, or DataDog to ensure application health.

· Support IT infrastructure and workflow automation to streamline operations.

· Collaborate with stakeholders to understand requirements and provide timely resolutions.

· Stay updated on new technologies and best practices to enhance system performance.

Mandatory Skills:

· Degree in Computer Science, Information Technology, or related fields.

· Proficiency in scripting and automation using Python, Shell Scripting, etc.

· Strong knowledge of SQL for database management and querying.

· Experience with Cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).

· Familiarity with monitoring and logging tools like Prometheus/Grafana, ELK Stack, or DataDog.

· Experience with IT infrastructure and workflow automation.

· Excellent troubleshooting and communication skills.

· Eagerness to learn and adopt new technologies.

Good to Have:

· Experience with Terraform for Infrastructure as Code (IaC) and cloud resource management.

· Basic understanding of containerization/Kubernetes and Cloud services.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.
• Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.
• Customer Service: Assist placement options for children requiring foster care.
• Marketing: Developing creative visuals, account Management with creative agencies, content creation, social media management.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

The Hospital Operations Manager is tasked with managing key operational functions within the hospital, including linen and laundry services, food services, bed management, claims processing, and project management. This role is critical to ensuring that all services run smoothly and efficiently, while delivering an outstanding patient experience and maintaining compliance with regulatory standards, such as the Personal Data Protection Act (PDPA). The manager will collaborate with multidisciplinary teams to achieve operational excellence, manage vendor partnerships, and oversee budget and financial performance.

Responsibilities

• Linen and Laundry ManagementSupervise the linen and laundry services, ensuring timely cleaning, distribution, and availability of linens.
  Apply best practices for inventory management and monitor linen usage to control costs.
  
• Food ServicesPartner with the food services team to design and implement menus that meet dietary standards and enhance patient satisfaction.
  Ensure compliance with food safety and health regulations.
  
• Bed ManagementOversee bed occupancy and availability, coordinating with nursing and admissions teams to ensure efficient patient flow.
  Develop strategies to reduce wait times and improve bed turnover rates.
  
• Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)Supervise claims processing to ensure accurate and timely submissions.
  Work with other departments to resolve issues and streamline processes.
  Analyze claims data to identify patterns and areas for improvement.
  
• Hospital Inspections Conduct routine inspections to ensure compliance with healthcare standards.
  Lead preparation for external accreditation and inspections.
  
• Project ManagementLead cross-departmental projects to enhance operational efficiency, patient care, and service delivery.
  Create project timelines, budgets, and ensure projects are completed on time and within budget.
  
• PDPA ComplianceEnsure compliance with the Personal Data Protection Act by safeguarding patient data.
  Conduct regular audits and train staff on data protection policies and best practices.
  
• Management MeetingsProvide secretarial support for management meetings, ensuring effective communication and documentation.
  Collaborate with leadership to facilitate discussions that drive operational improvements and strategic decisions.
  
• Collaboration with Multidisciplinary TeamsFoster collaboration between clinical and administrative teams to improve patient care and operational efficiency.
  Participate in interdisciplinary meetings to solve challenges and develop solutions.
  
• Procurement and Vendor Management Manage procurement processes for services such as linen, food services, and other operational needs. Build and maintain strong vendor relationships, negotiating contracts for optimal terms and service delivery.
• Staff Management Recruit, train, and develop staff while fostering a positive and growth-oriented work environment. Conduct performance evaluations and provide coaching to improve team productivity.
• Budgeting and Financial Management Develop and oversee operational budgets, ensuring alignment with financial goals. Monitor expenses and implement cost-saving measures. Utilize data analytics to inform operational decisions and improve hospital performance.
• Collaboration and Communication Coordinate with clinical and administrative teams to maintain seamless operations and high levels of patient satisfaction. Address feedback from both staff and patients to continuously improve service delivery.
• Additional Information Work in a fast-paced hospital environment. Flexibility in work hours may be necessary to meet operational demands. Take on other responsibilities as needed, including tasks related to the expansion of services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• At least 5 years of experience in healthcare operations, specifically in managing services such as linen, food, or patient management.

For interested applicants please click “APPLY NOW” and be sure to upload your updated CV or email me at Mikela.hoh@jobstudio.com.sg

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Requirements:

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Working Hours:

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

How To Apply:

Please submit your LATEST resumes to jol@oaktree.com.sg with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Responsibilities:

• Make outbound calls to prospective customers from our marketing campaigns

• Promote & market company's products and services

• Handle incoming calls, queries and feedback

• Assist to arrange appointment for customers to the respective outlets

• Achieve turn up rate for outgoing calls

Job Requirements:

• Service & Sales oriented

• Good interpersonal skill

• Good telephone etiquette

Additional Information:

• Attractive Basic Salary + Commission + Incentives

• Medical & Dental Reimbursement

• Near to MRT station (City Hall)

Working Location:Caldecott
Contract Duration: 6 Months (Extendable up to 1 year)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Overview:
There are two openings available in this job posting:

Job Position 1:

· Develop creative visuals for deals; and website assets

· Monitor and ensure upload of deals on website is timely and relevant.

· Manage creative agency to design user-friendly webpage for deals to be visible, attractive and accessible.

· Align and update internal stakeholders on publicising of deals through all touchpoints/platforms

· Budget management of creative agency

· Provide events support.

· Any other work as needed by the department.

Job Position 2:

· Liaise with agencies for the development and execution of integrated marketing campaigns and communication plans to publicise and create awareness of brand and initiatives.

· Content creation and management of website and social media content to drive digital marketing efforts.

· Collation of monthly report and data analysis of initiatives digital insights.

· Conceptualize and manage publicity aspects for promotion of schemes for families deals

· Management of collaterals inventory, coordination of mascot appearances, and support for other administrative matters.

Requirements:

· Bachelor’s Degree in Psychology, Sociology, Marketing or Communications.

· Proficient in graphic design tools such as Canva and Adobe Creative Suite.

· Experience in past creative agencies will be an advantage.

· Experience in managing multiple social media platforms.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee

Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Looking for a friendly person to join our team!

> Role includes: Greeting patients, answering phones, helping patients to book appointments and take payments, working with patients on their rehab exercises

> Training provided, friendly team, reasonable hours (less than 40/week), room to expand and become more managerial

> Base salary $2000, plus monthly bonus system after probation period (with commission can be double base or more)

> Looking for a long term hire, must be good with people, team player and caring (many patients are suffering with difficult health conditions)

> Health insurance provided

We work with patients with difficult health conditions, we are looking for a kind and comforting team member to help them!

Job Description - Field Service Representative.

We at Fave are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Role Purpose

As a Field Service Representative, you will act as the company's front-line representative for the installation, maintenance, and quality assurance of marketing collaterals across designated regions. You will work closely with your Team Lead and Manager to ensure that the deployment schedule is met and that all collateral is in optimal condition throughout the campaign lifecycle. You will also interact with clients and partners to resolve any issues and gather feedback to ensure brand consistency and satisfaction. The Field Service Representative is also responsible for ensuring the successful deployment and maintenance of Fave assets and marketing collateral at multiple client or partner locations. This role plays a key part in supporting marketing campaigns by ensuring that all materials are installed correctly, consistently maintained, and aligned with the brand’s goals. The role involves regular field visits, client interaction, and collaboration with internal teams to ensure high-quality execution and visibility of marketing assets.

Responsibilities we entrust you with

• Deployment & Installation: Responsible for the timely deployment of marketing materials and Fave assets (posters, banners, displays, digital signage, etc.) at various client or partner locations. Ensure accurate installation as per brand guidelines and visual merchandising standards.
• Field Visits: Regularly visit assigned locations to monitor the condition of marketing materials and ensure they are correctly positioned and well-maintained. Identify and report any issues with placement or condition and promptly take action to resolve them.
• Client & Partner Relations: Act as the point of contact between the company and clients for collateral-related needs. Address concerns, gather feedback, and ensure client satisfaction.
• Inventory Management: Track the inventory of Fave assets and ensure that there is always sufficient stock available for deployment. Coordinate with internal teams for restocking and replenishment when needed.
• Documentation & Reporting: Maintain accurate records of installations, visits, and any client feedback.

What matters in the role

• Good Communication Skills and A Good Team Player.
• Result Driven: Self Motivator.
• Having a Similar Industry Background will be a Plus Point.
• Passionate, collaborative, agile & ambitious.
• Have a can-do attitude.
• Willing to take up the challenge and get your hands dirty to be able to learn from the specific team that you’re assigned to.
• Ready to learn and ready to win.
• Comfortable working in a fast-paced environment.
• Class 2 or 3 license will be a Plus Point.

Years of experience

• 2 - 3 years of Operations experience.

What we Value in Our people

• You take the shot: You Decide Fast and You Deliver Right.
• You are the CEO of what you do: you show ownership and make things happen.
• You own tomorrow: by building solutions for the merchants and doing the right thing.
• You sign your work like an artist: You seek to learn and take pride in the work you do.

Job Description:

We are seeking an experienced L2 Application Support Engineer to provide quality day-to-day production support for Java/Web-based applications. The ideal candidate will coordinate infrastructure maintenance, manage new application releases, and ensure smooth operations by collaborating with various teams.

Key Responsibilities:

· Provide L2 production support for Java/Web-based applications, ensuring timely response to production issues in accordance with Service Level Agreements (SLAs).

· Coordinate and support infrastructure maintenance activities.

· Manage application release implementations, adhering to best practices for release management.

· Collaborate with various teams (Application, Infrastructure, Vendors, Security, and Change) to provide seamless business support.

· Analyse and resolve production issues, ensuring the highest quality of service.

· Enhance and optimize existing support processes to maintain/improve service levels.

Skills & Experience:

· Minimum of 2 years of experience in an L2 application support environment.

· Strong analytical and problem-solving skills with the ability to perform impact analysis in a structured manner.

· Good verbal and written communication skills.

· Ability to work independently, proactively, and under pressure.

Core Technical Competencies:

· Linux and Unix Shell Scripting

· SQL (MySQL/MSSQL)

· OpenShift/Docker

Preferred Skills:

· Experience with AngularJS, ActiveMQ, Elastic Search

· Familiarity with application monitoring tools

· Understanding of CI/CD pipelines

· Python and microservices architecture knowledge

· Experience in application implementation projects in financial institutions is an advantage.

This is a shift-based role, requiring flexibility to work across various shifts.

Working Location: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Assist in collecting, compiling, and analyzing statistical returns concerning cases requiring out-of-home care placement.

· Collaborate in reviewing the current frameworks and work processes related to the placement and reunification of residents in the out-of-home care sector.

· Assist in conducting research, evaluation, and literature review to identify trends and analyze data on the profile of types of cases in the out-of-home care sector.

· Provide administrative support in matters related to the out-of-home care sector.

· Assist in conducting on-site assurance checks of agencies.

· Work closely with staff, stakeholders, and community partners to understand the needs of children and vulnerable adults requiring out-of-home care.

· Liaise with foster parents and out-of-home care agencies to identify placement options for children requiring foster care.

· Write referrals to agencies.

· Provide events support.

· Any other work as needed by the department.

Requirements:

· Bachelor’s Degree in Psychology / Social Work or other relevant discipline.

· Strong statistical data collection skills and experience in SPSS.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Title: Sales Support cum Shipping Executive

Location: Singapore town area

Company: Velora Pte Ltd

About Us: Velora is an international fertilizer trading company focuses on serving the fertilizer supply chain needs of the South East Asia region. We are expanding our team and seeking a dynamic individual to join us as a Sales Support cum Shipping Coordinator.

Position Overview: The Sales Support cum Shipping Coordinator will play a crucial role in ensuring smooth sales operations and efficient shipping processes. This multifaceted role requires a proactive individual with excellent organizational, communication skills, shipping knowledge to support our sales team while managing shipping and logistics.

Key Responsibilities:

Sales Support & Shipping Coordination:

• Provide administrative support to the sales team, including preparing contracts, Shipping documents, and processing orders etc.
• Coordinate with clients to confirm order details, address issues, and ensure satisfaction.
• Maintain accurate sales records and assist in managing customer databases.
• Oversee the shipping process, including scheduling, tracking, and coordinating with supplier/buyer/carriers.
• Prepare shipping documentation, including invoices, packing lists etc.
• Ensure timely and accurate delivery of products, resolving any shipping-related issues promptly.
• Have experienced in L/C (Letter of Credit) transactions.
• Can speak Mandarin as need to communicate with China counterparties.
• Other ad hoc tasks as assigned by management.
• Guidance will be provided.

Qualifications:

• High school diploma or equivalent; associate’s degree or higher in business, logistics, or related field preferred.
• Proven experience in sales support, customer service, or shipping coordination.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and manage time effectively in a fast-paced environment.
• Welcome Singaporean and Singapore PR to apply.

How to Apply: If you are interested, please send your resume detailing your relevant experience and expected salary to yvonne.toh@velora.sg

Key Responsibilities:

Cloud Infrastructure Management: Develop and manage key components of the cloud infrastructure, ensuring optimal performance, security, and scalability.

Service Availability and Reliability: Continuously monitor and enhance the availability, reliability, and performance of cloud environments and services.

DevSecOps Integration: Collaborate with DevSecOps teams to integrate security best practices in the cloud infrastructure, ensuring compliance with security standards.

Cloud Configuration: Configure cloud environments (SaaS, PaaS, IaaS) to meet the organization's evolving needs, ensuring that the infrastructure aligns with business requirements.

Automation: Implement automation scripts and tools to streamline cloud management and reduce manual processes.

Incident Management: Respond to and resolve issues related to cloud performance, security, and availability.

Capacity Planning: Perform capacity planning to ensure sufficient cloud resources are available to meet current and future demand.

Documentation: Maintain comprehensive documentation of cloud configurations, processes, and procedures.

Collaboration: Work closely with cross-functional teams including development, operations, and security to drive cloud innovation and efficiency.