Total 533 Customer Service job vacancies in Bracknell, Berkshire

Location: Hungerford

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Catering Assistant.

The Role


Maintain the cleanliness of kitchen and related areas.
Preparation of produce for mealtime, for example vegetable preparation and making of sandwiches
Ensure correct storage of all dry and perishable produce.
Safely storing cleaning materials
Ensure all cooking utensils and pots are cleaned to the required standards
Carry out any tasks assigned by the Head / Second Chef or Home Manager


Some of our benefits by joining the Care UK family


Alternate weekend and social friendly working hours
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support • Wagestream- access your wages at any time.


New to Catering?

We have our own Catering Academy to provide excellent training and induction programs for all new Catering Assistants and we will give you all that’s needed to have a successful career as a Catering Assistant with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

About the role

We currently have a vacancy for an experienced Service Manager to join our Family Help & Safeguarding service. We firmly believe that relationship-based social work makes a real difference to the lives of children, young people and their families, and our generic Together for Families Teams, ASYE Academy Team, and Supporting Families Team all focus on delivering outstanding support to families.


Our Together for Families (TfF) Teams have been developed in order to allow children and families to benefit from the continuity of having only one social worker, and to form a relationship with that worker that promotes sustained positive change. The benefit for our social workers in this practice model is the ability to form consistent, meaningful relationship with children and their families; the opportunity to learn and to develop new skills whilst working across the journey of the child in statutory social work; to have lower caseloads, and a supportive environment that makes relationship-based social work flourish.


Our Together for Families teams, and the ASYE Academy Team both work with children during S.17 (Children Act, 1989) single assessments, S.47 child protection investigations, as well as working with children subject to Child In Need Plans, Child Protection Plans, pre-proceedings, proceedings and those becoming looked after.


Our Supporting Families Team currently provides a range of supportive interventions including supervised contact for Children Looked After; specialist support for parent/carers with substance misuse difficulties via a Consultant Practitioner; providing direct work and parenting interventions for those children subject to CIN and CP Plans and offering group work support for parents/carers who are survivors of domestic abuse. There is also now an exciting development within the Team to introduce a small group of Lead Practitioners to case hold Child in Need (S.17, Children Act 1989) cases, with the support of a social work qualified and experienced Assistant Team Manager.


As a Service Manager you will be responsible for leading and managing 4 Together for Families Teams, each team comprising a Team Manager and 5 social workers and taking new cases from our Children’s Single Point of Access Team (MASH) on a 9-week duty cycle. You will also manage the ASYE Academy Team, comprising of a Team Manager, 3 Consultant Practitioners and 9 ASYEs.

You will provide passionate and inspiring leadership to your Teams, providing regular high quality management oversight, supervision and support. You will ensure that the child’s lived experience is at the very heart of everything that is done. At Brighter Futures for Children, we have a culture of providing high support and high challenge, in the very best interests of children. We are immensely proud to be growing and developing our staff in the Family Help & Safeguarding service and now benefit from having a very stable workforce where over 90% of our staff are permanent, our reliance on agency cover is low, and caseloads are mostly manageable. We need skilled and committed people to join our Team and support our delivery within this relationship-based practice model and make a real difference to our children and families in Reading. In return we offer a very competitive salary and benefits package, a recruitment and retention allowance, generous pension, relocation package, annual leave up to 26 days, and excellent career progression opportunities. Whether you want to develop your skills and experience as a social worker or step into more senior roles including management, we offer a comprehensive range of training and learning opportunities to do so, making a commitment to investing in you. At Brighter Futures for Children, we invest in the well-being of our staff too, and know that we can’t deliver excellent outcomes for families if our staff are also not exceptionally well supported. We really do like to “grow our own” and are immensely proud at how so many of our staff have stayed working with us, and have been supported to progress in their careers, including to more senior roles. If you like the sound of this, please get in touch with us today for a confidential discussion about the post.


Inclusion and Diversity

We want Brighter Futures for Children to be a great place to work and to ensure that our children, young people and families are represented in leadership roles and positions of power. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking.




We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our children, young people and families so that equalities and justice remains at the heart of everything we do.



Asking for Adjustments

Brighter Futures for Children is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.




If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please let us know.



Closing date: 8 November 2024

Interview date: 27 November (face to face)


We look forward to hearing from you!

Proud member of the Disability Confident employer scheme

Strong, inclusive leadership style, team building Educated to degree level and evidence of continuing professional development Evidence of successful operational management at a middle/senior management level Knowledge and experience of a range of management disciplines, including some of the following - finance, people management, commissioning, risk management, performance management, service improvement and change management Communication and facilitation skills Personal resilience and ability to prioritise work to meet challenging deadlines through effective time/workload management Experience of managing multi-stranded situations where there may be conflicts of opinions involving a wide range of stakeholders Ability to make judgements and decisions leading to resolution through effective negotiation/problem solving Strong analytical skills; literacy, IT and numeracy skills with the ability to produce a range of documents or presentations for a wide variety of audiences Location:Brants Bridge, Bracknell RG12 9RT About Bracknell Urgent Care Centre: Bracknell UCC offers a high standard of unscheduled care from early morning to late evening for patients attending with a wide variety of undifferentiated conditions.We are building a well-established team of Salaried GPs, Advanced Clinical Practitionersand Practice Nurses. We operate out of a modern, purpose built facility with free parking and excellent transport links. For more information about or Centre, please follow the link: https://onemedicalgroup.co.uk/surgeries/bracknell-urgent-care-centre/ What we offer NHS Pension with 20.6% employer contribution 25 days / 5 weeks / 200 hoursannual leave plus Bank Holidays(pro-rata, if part-time); the annual leave entitlementrises with length of service Extra day of leave per year for work anniversary Unsocial hours payment at 30%, Monday to Friday after 6pm and all-day Saturday and Sunday Enhanced maternity;maternity/paternity support;adoption pay Family friendly employment policies Special and significant event leave Participation in OMGs refer a friend scheme Internal wellbeing support through OMGs Wellbeing Advisors Employee Assistance Program run by award winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS discounts Continued personal and professional development

Windsor Forest College Group is looking for a Learning Support Assistant to join the Creative Arts team at BCA on a part-time basis.
This is a 22-hour per week role per (Working days: Tuesday Thursday and Friday)
LSA – Creative Arts
Working 22 hours per week (0.6 FTE) this term time-only role requires you to work 37 weeks per year. You will be supporting students in the wonderful Creative Arts department at Berkshire College of Agriculture enabling students with a range of Special Educational Needs to access the curriculum as fully as possible.
By following the example and direction of the Learning Support Manager and Lecturers you will assist in teaching, learning, and associated activities in accordance with college policies, procedures, and individual EHCP (Education Health and Care Plans). This may include supporting whole classes, working 1 – 1 with students, or in small groups.
We’re looking for someone with a passion for supporting students and removing barriers to learning and inclusion.
For further details on this role please refer to the attached job description/person specification.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.
This role offers a part-time position to be based at BCA
Our staff benefit from:
- Career progression opportunities for ambitious staff
- Access to a wide range of subsidised leisure courses
- Access to excellent defined benefit pension schemes
- Free on-site parking at all sites
- Cycle to Work Scheme
- Family friendly policies to support Work Life Balance
- On-site Coffee Shop & Cafeteria
- Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College
Please be advised that the vacancy will close on Thursday 21st November 2024
Interviews will be held on a rolling basis. *
To apply please visit our careers page and complete the online application form.
Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.
*Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.

We are seeking a candidate with experience in managing a small team to deliver in a fast-paced environment. You will have a passion for using data to improve public service delivery and understand the challenges this can bring.

The key focus of this role is:
Act as the data manager for RBFRS ensuring processes produce and handle data correctly and result in reliable outputs with quality assurance procedures and practice
Lead the organisation in the development of a set of useful, robust corporate and service measures, in line with the Performance Management Framework, working closely with the Senior Leadership Team. Ensure these are consistent with, or complementary to nationally agreed data collections and measures.
Act as the lead for reporting on corporate performance ensuring robust and transparent information is provided to the Strategic Performance Board, Senior Leadership Team and Audit and Governance Committee.
Manage the provision of advice and analysis to support timely, accurate and easy to understand performance information and reports to enable scrutiny of performance at an organisational, departmental, hub, team and project level.
Manage the completion of relevant data returns to outside bodies and ensure that such returns are completed in accordance with guidance notes, timetables and legal requirements.
Contribute towards to the development and delivery of quality assurance activities ensuring a robust and comprehensive approach with outcomes feeding into a programme of continuous improvement.

Key role requirements (knowledge, skills and experience):

The ability to analyse, interpret and present data effectively to a variety of audiences in various formats.
Ability to interpret and analyse complex information.
Sound influencing, interpersonal and negotiating skills.
Proven experience within a data management role.
Experience of managing and leading a team.


Closing date for applications is 23:59 hours on Sunday 24 November

It is anticipated that the assessment/interview process will run week commencing 9 December .

Anticipated start date: January 2025

Proud member of the Disability Confident employer scheme

Gas Engineers required (Domestic Service and Breakdown)
Current labour averaging 42-45k Opportunitie to earn over 60k
Benefits include New Van, Uniform, Holiday Pay, Pension and more
Currently recruiting for roles in GL or BA or SN or OX or RG
Interview and start ASAP!

Domestic Gas Engineers required for servicing and breakdown work on domestic properties. This large organisation is interested in qualified, experienced gas engineers that can commit to a full working week Mon-Fri 8am-5pm as PAYE employed. There are also other opportunities to earn extra through O/T and call out if requested but average earnings are 45-50k on a normal 8 hour day. The current manager was working as an engineer on this contract until recently and has implemented a bonus structure that is motivating and very achievable. The Ideal gas engineers will be based in or near the areas above.

A successful candidate will be reliable, hardworking and driven to deliver the very best service to all of our clients and their residents. They will have an excellent attitude and will always be looking to learn and develop. They will be effective communicators who can contribute to and strengthen the team as well as being able to work and solve on their own initiative. A successful gas engineer will have relevant and recent experience servicing various types of gas appliances and will be well versed in completing landlords gas safety records. They will have a minimum of 2 years' experience and with a full UK driving licence with no more than 6 points. They must be able to pass a basic national security check (completed at the job offer stage).
In return for your commitment and hard work as well as the opportunity to progress within a growing, business, they offer the following:
* New Ford transit van
* All kit and equipment (excluding hand tools)
* New Flue gas analyser
* Starting with 20 days holidays per year plus bank holidays.
* Job security.
* Company Pension scheme with opportunity to top up pension contributions.
* Dedicated work area with reduced travel.
* Competitive Salary with current staff earning around 45-50k within normal hours.
* Overtime on your request.
* Uncapped earning opportunity if desired.
* Continuous professional training and career development using the purpose-built training centre, including ASHP, oil and LPG.
* Minimum of 50 dedicated training hours per year (training programs designed to individuals based on career aspirations)
* Company supplied life insurance.

Please apply online with an updated CV.

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

Full-time, Permanent, School Chef / Cook job vacancy Reading, Berkshire. Term Time Only

Your Role
As their Chef you will as a team to provide nutritious meals and healthy meals for the Children & Young People they support. You will menu plan The Young people in their care have a range of dietary requirements, so it is very important that their needs and choices are taken in consideration whilst also working with our specialist therapy team to develop a suitable menu. You will line manage a team ensuring adequate induction, training and support, whilst also been very hands on yourself.

Key Information
£13.14 per hour - £14.72 per hour / £23’500 - £26’300 Actual Salary
Full-time, 40-hours per week, Term Time Only.
Experience working in a catering environment (school, residential or healthcare setting).
Experience of catering for complex dietary needs.
Working knowledge of COSHH regulations and food hygiene procedures.
Level 2 Food Hygiene – desired.
Life Insurance, Pension Plan and Health Cash Back Plan.
Perk Box & 24-Hour Employee Counselling Helpline
Ongoing Training & development.

Your Employer
We are recruiting for a provider of Specialist Education, Care and Support for children and young people living with learning disabilities and/or Physical Disabilities. Their talented teamwork with various Therapists to enable every young person to develop and create a positive future. Working with a passionate team.

Apply
If you are experienced within Catering/Hospitality, you are a Chef/Cook looking for a unique opportunity whether it be in a school, care home, or another sector, we would love to speak to you and tell you more about this job vacancy.

Contact Supervisor

Duration: Initially 3 months
Hours: 37 hours a week
Rate: £20 umbrella an hour (£16 PAYE an hour)

Reading Borough Council are looking for a Contact Supervisor to join their Supporting Families Team. As a Contact Supervisor you will:

• Supervise contact for children, parents and connected persons
• Be responsible for identifying and managing all risks associated with the job, escalating any issues of concern to the Assistant Team Manager/Team Manager
• Maintain accurate, comprehensive and up to date records of supervised contact undertaken with the family
• Develop and maintain professional working relationships with staff from internal and external agencies/organisations

Requirements

• A good general education (NVQ Level 3)
• Experience of working with children and young people in either a paid or voluntary capacity
• Experience of working with families/parents/carers

JOB TITLE: Customer Support

SALARY: £23,500

LOCATIONS: Reading and covering our friendly Newbury and Bracknell branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

Qualifications & Experience

- Relevant qualifications to include either A Levels, NVQ3 (including English and Maths) or NNEB plus GCSEs grades A to C / 9-4 in English and Maths or recognised equivalent - essential

- In the absence of the relevant qualifications the candidate must have at least 2 years relevant experience supported by a written statement from a line manager and demonstrate that they meet the professional literacy and numeracy standards expected of the role at interview - essential

- Have attended relevant SEN specific CPD - essential

- Experience with pupils with learning difficulties / SEN - desirable

- 2 years’ experience within a school-based setting / learning environment - desirable

- Qualified First Aider - desirable

Skills and Abilities

- Proven skills in basic literacy and numeracy - essential

- Good planning and organisational skills - essential

- Ability to implement outcomes set by the Multi-Disciplinary and Behaviour teams - essential

- Able to communicate effectively with pupils, parents and other staff - essential

- Able to accurately record progress and keep class records up to date - essential

- Ability to make use of ICT to support pupils’ learning - essential

- Able to confidently and competently apply knowledge and skills acquired from training into a practical classroom context - essential

- Able to motivate and encourage pupils - essential

- Intuitive, imaginative and creative - essential

- Ability to recognise different types of behaviours and differentiate actions accordingly - essential

What the school offers its staff

What we offer you:

• Training: A full induction and on the job training with a commitment to supporting and coaching you towards excellent practice
• Wellbeing: a host of wellbeing tools and advice including employee assistance with a supportive whole staff team and governing body
• A generous site in a well-established community location close to the river Thames and the beautiful surrounding countryside
• an exciting and challenging role
• a highly professional staff team
• onsite parking

Further details about the role

“Brookfields is a remarkably friendly and welcoming school. Staff are highly skilled. They know pupils exceptionally well. Staff understand pupils’ needs precisely. Pupils told us that they really like their school and described it as ‘the best’. They feel happy and safe here because they know that adults care about them” (Ofsted 2019).

We are looking to recruit enthusiastic, creative and hardworking people to our staff team. Experience within a school environment could be an advantage but is not essential as high quality induction and ongoing training will be provided.

Responsibilities will include working under the direction of a qualified Teacher to consistently promote positive values, attitudes and behaviour, supporting all pupils in their learning and development, in whole class settings, small groups or with individual pupils as directed, treating them with respect and consideration

Commitment to safeguarding

The school is committed to safeguarding children and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are committed to securing genuine equality of opportunity in all aspects of our activities as an employer and education provider

Nursery Practioner Level 2 / Level 3

Social Care & Education is seeking a dedicated and enthusiastic Nursery Practitioner to join our vibrant team. This full-time, permanent role is ideal for someone passionate about providing a safe, nurturing, and stimulating environment for young children. If you hold a Level 2 or Level 3 qualification in Early Years and Childcare, and you're ready to take the next step in your career, we'd love to hear from you!

Location: Reading, RG1
Salary: £24,000 to £24,500

Key Responsibilities:
• Plan and implement engaging activities for the pre-school room.
• Create a stimulating, educational environment for children.
• Maintain a safe, clean, and secure space for learning and play.
• Participate in assessments, tracking and reviewing children’s learning and development.
• Collaborate with management to support the daily operations of the nursery.

Experience & Requirements
• Level 2 or Level 3 qualification in Early Years and Childcare.
• Minimum of 2 years' experience in a childcare setting.
• Knowledge and understanding of the Key Person Approach.
• A passion for fostering children's growth and development.
• Ambitious, energetic, and eager to contribute to a supportive environment.

Benefits
• Monday to Friday with no weekend work.
• regular training, career development opportunities, and a clear path for progression.
• Enjoy two paid wellbeing days annually and paid time off during Christmas closures.
• Paid day off on your birthday.
• Monthly team appreciation events.

If you're passionate about making a difference in the lives of young children and are looking for a dynamic, caring, and forward-thinking team to grow with, apply today!

Hospital Director

Location: Maidenhead, SL6

Rate Of Pay: Up to £80,000 per annum, dependant on experience
Shift Pattern: Full time, permanent. 40 hours per week

We have an exciting opportunity for a dynamic and forward-thinking leader to take up the role of Hospital Director!In this role, you will be responsible for the strategic, financial and day-to-day running of the Hospital - liaising with clinical and non-clinical staff and other partner organisations, while considering the demands of political policy and local circumstances. You will conduct and administer fiscal operations, including accounting, planning budgets, authorising expenditures, establishing rates for services, and coordinating financial reporting.

Information about the Service:

Services have a dual purpose whereby Mental Health regulated activities run parallel to a Nursing Home environment and the services cater for the needs of both genders. The accommodation is inclusive of 18 dual registered beds for nursing care, 42 nursing care and long term rehabilitation beds and 32 short term rehabilitation beds. The clinical team also provides Outreach and Community services. All accommodation is provided in spacious rooms which are all en-suite with television lounges, dining areas and personal care facilities. All rooms have lockable doors, storage space and lockable cabinets for personal effects or self-administering medication.

Main duties of the role:

• Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
• Develop and implement organisational policies and procedures for the facility or medical unit.
• Lead on Mental Health act 1983 related assessment and treatment.
• Direct or conduct recruitment, hiring and training of personnel.
• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Establish work schedules and assignments for staff, according to workload, space and equipment availability.
• Maintain awareness of advances in medicine, computerised diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• Plan, implement and administer programs and services including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• Review and analyse facility activities and data to aid planning and cash and risk management and to improve service utilization.
• Establish objectives and evaluative or operational criteria for units they manage.
• Monitor the use of inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
• Develop and maintain computerised record management systems to store and process data such as personnel activities and information, and to produce reports.
• Develop instructional materials and conduct in-service and community-based educational programs.
• Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

Person Specification:

• Qualification/Professional development
• Degree level education or equivalent
• Evidence of continued learning/development
• Masters level education or equivalent
• NMC Registered Nurse (RMN)

Ward Manager
Location: Maidenhead, SL6 5LH
Salary: Up to £60,000 per year
Job Type: Full-Time, Permanent
Shift Pattern: 12-hour shifts

About Us:
Windsor Clinical Health Services offers a unique dual-purpose environment, combining Mental Health services with Nursing Home care. Our facility caters to both genders, providing a wide range of services including 18 dual registered nursing beds, 42 beds for nursing care and long-term rehabilitation, and 32 short-term rehabilitation beds. In addition to inpatient care, we also deliver Outreach and Community services. All accommodations are en-suite with TV lounges, dining areas, and personal care facilities.
We are looking for a dynamic and experienced Ward Manager to lead our dedicated team.
Main Responsibilities:

• Provide strong managerial and clinical leadership for the ward staff, ensuring compliance with service standards and policies.
• Participate in the hospital's on-call system.
• Conduct performance reviews, supervisions, and annual appraisals for staff, identifying and supporting their development.
• Lead regular ward meetings and facilitate effective communication within the team.
• Manage recruitment, retention, and development of staff, promoting the service's values and ensuring a positive reputation.
• Oversee staff sickness and absence management in line with service policies.
• Ensure duty rotas are well-structured, aligning staff skill mix with patient needs and workload demands.
• Be accountable for achieving key performance indicators related to quality, safety, and staff/patient experience.
• Report and document incidents, taking appropriate actions as needed.

Person Specification:

• Registered Mental Health Nurse (RMN) with active UK NMC PIN.
• Minimum of 2 years' experience as a Ward Manager or in a similar role.
• Thorough knowledge of CQC regulations.
• Proven experience in staff management, recruitment, and team motivation.
• Strong understanding of staff induction, supervision, and appraisal processes.
• Exceptional leadership skills with a collaborative approach.
• Excellent communication skills, both verbal and written.
• Flexibility and availability to share on-call responsibilities in a 24-hour environment.
• Commitment to delivering high-quality care and a passion for supporting the care, learning, and development of vulnerable adults.

Schedule:

• 12-hour shifts.

If you are a compassionate, driven individual with experience in mental health nursing and leadership, we would love to hear from you!
Apply now and be part of a dedicated team making a real difference in the lives of vulnerable adults.
Job Types: Full-time, Permanent
Pay: Up to £60,000.00 per year
If you are interested in applying please contact Oliver Parkinson on 01772 208963 or send your CV to oliver.parkinson@servicecare.org.uk
Please also bear in mind our £250 referral fee bonus for any health care professional you refer who we place in to work.
We also offer a £400 sign up bonus for any qualified professionals that register with our agency. This will be paid in your first pay packet.
The Benefits of working with Service Care Solutions:
- DBS disclosures provided via fast track online services free of charge
- £250 training allowance
- Specialist consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email

Service Manager


Brighter Futures for Children

Service Manager - Children’s Single Point of Access (CSPoA) and Partnerships


Full time, permanent post

Salary: £69,179 - £74,833 (Includes £10,500 annual market supplement)




About us

Brighter Futures for Children is a not-for-profit company, owned by, but independent of, Reading Borough Council. Although we are independent, we are very much part of the Reading Family. Our people enjoy all of benefits as other Council employees including membership of the Local Government Pension Scheme and continuous service.



We work closely with partners in the local community and key organisations including Reading Borough Council, policy, public health and voluntary groups. We are responsible for the delivery of children’s social care, early help & prevention, education services (including SEND). This also includes fostering and adoption, the Youth Offending Service and traded services with schools.



Our main aim is to protect and enhance the lives of the children of Reading. We help families find long-term solutions to ensure children lead happy, healthy and successful lives.


About the role



We have an exciting opportunity for you to join our CSPOA team. This is a key management post with both operational and strategic responsibilities.




You will work together and across local partnerships to provide the right support and services at the right time to deliver the best possible outcomes for children and their families.




The postholder is responsible for delivering statutory and non-statutory services as identified including:

Children Single Point of Access (CSPoA)
Partnership Team
One Reading Children & Young People’s Partnership
Reducing Parental Conflict Programme



You will lead on the operational management of CSPoA, ensuring it delivers an effective and safe service that meets key performance requirements.




You will ensure that the Partnership team works effectively for individual children while, at the same time, developing robust and effective partnerships with schools, health colleagues and other key partners. This work will focus on reducing the escalation of need and risk while contributing to increased resilience across the partnership.




You will provide strategic leadership (alongside the Head of Service) in the development of the One Reading Children & Young People’s Partnership arrangements, including the development of the Early Help Strategy across the partnership and the engagement of partners in delivering on that strategy.




You will be wholly focused on brighter outcomes for children and young people and will be able to demonstrate how you’ve achieved this.




You will be the strategic lead for the Reducing Parental Conflict Programme, a grant funded programme funded by the Department for Work and Pensions (DWP) to support the partnership to work with parents and carers where conflict features that is frequent, intense and unresolved. At this time there is a commitment for this programme from the DWP until March 2025.




Join us now and you will have a real opportunity to be involved in the reshaping of our services to have a lasting impact on improving outcomes for Reading’s children, young people and their families.




For more information about the role, please read the job description and person specification.



Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.



A competitive salary alongside a range of benefits including:

Local Government Pension Scheme with generous employer contribution
Incremental holidays starting with 26 days plus public holidays (rising to 33 after 10 years’ service)
Discounted Childcare (on site nursery)
Cycle to work scheme.
Season train ticket loans.
Salary Sacrifice Car Lease Scheme
A range of local shopping discounts

Inclusion and Diversity

We want Brighter Futures for Children to be a great place to work and to ensure that our children, young people and families are represented in leadership roles and positions of power. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking.




We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our children, young people and families so that equalities and justice remains at the heart of everything we do.



Asking for Adjustments

Brighter Futures for Children is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.




If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please let us know.



Closing date: 4th November 2024

Interview date: To be confirmed.


We look forward to hearing from you!

Proud member of the Disability Confident employer scheme